European Auto Works
629 N Mathilda Ave, Sunnyvale, CA 94085 Map & directions
Call Now: (408) 606-2959
“I have been servicing my Porsche and BMW at EAW. They treat my car like its one of their own and work...”
“The most experienced and knowledgeable shop I have come across, ever. I am very impressed with the owner and...”
“These guys are so knowledgeable I wouldn't take my car anywhere else!”
“Cliff is Awesome. Ralph is Great. Beautiful clean and well-maintained facility.”
“European Auto Works has been serving my cars for over 20 years. I was referred to them when I had a problem...”
RepairPal’s Comprehensive Evaluation
Ralph Foglein, owner and manager of European Auto Works, opened the shop in 1987 and has over 25 years of experience in the automotive industry. With five technicians on board (including four ASE certified techs), this shop boasts 56 years of combined experience. AAA approved, Diamond Certified, and a BBB member, European Auto Works provides the most complete, dealer level service to European models in Silicon Valley. Offering a 24-month/24,000 mile warranty on all repairs, European Auto Works also offers a car wash, rental cars, a heated waiting room with coffee and WiFi, extended evening hours, and a seniors discount.
Auto Makes We Service
|Muffler & Exhaust||Oil Change & Lube||Service & Repair||Tire Sales/Repair|
|Car Wash||Coffee||Early Bird Dropoff||Extended/Evening Hours|
|Heated Waiting Room||Rental Car||Senior Discount||Shopping Nearby|
|Warranty Accepted||Wireless Internet|
Customer Reviews (41 reviews)41 Sort by: Helpful |
I arrived at noon to have the oil leak on my Mercedes checked. I left my car with the understanding that I should return after lunch to discuss their recommendations. Three hours later, nothing had been done. So I waited another two hours, at which point I was told that they had no idea what was wrong, but had a list of what the problem might be. I asked for a printout and was greeted with the news that I owed them $64.99 for their nonnews. They gave me a canned printout. I feel really ripped off.
Thanks, Ralph, for calling me about my experience. I appreciate your follow-up note that "If you should try us again, I will personally see to it that you don't have another experience like that here at my shop."
European Auto works nailed my Volvo problem, unlike the dealer, who actually refused to acknowledge there had been a recall for this PRECISE problem...they lied! Everyone at European Auto Works treats you with respect, courtesy and, most importantly, HONESTY! These are the people you want on your team!
Everybody at European Auto Works I ever talked to or had any contact with is extremely professional and courteous. They are responsive on inquiries and prices are well in line with the level of service received. I have actively recommended them to many of my friends and colleagues and will continue to do so.
European Auto Works has been serving my cars for over 20 years. I was referred to them when I had a problem with my BMW that no other shop in town could resolve. Since then I have used them exclusively except one out of state shop (a nightmare) for my daughter's Volvo, my BMW and now an Audi.
If you are looking for a shop that has well trained and conscientious technicians, one that pays attention to detail and goes about every aspect of the business with professionalism, I would highly recommend that you talk with Ralph or Cliff at European Auto Works.