Feel very comfortable with these people; I don't hesitate to ask questions which they always answer in laymans' terms.
Thank You. Our clients make us who we are.
Thanks for letting us help you with your car.
See you next time.
Ralph and Team
Check Engine light went on as I drove out of the repair shop. Bummer.
I'm sorry to hear that the Check engine light came on.
As I'm sure you know we would at no charge take a look at why the check engine light is on for you.
As an older client once said, That's why pencils have erasers on the end - so you could fix your mistakes.
Thanks for the Posting and let us take care of it for you.
Ralph and Team
One of my cars is 12 years old, and the other is 14 years old, but they both still look and run as if they were new, thanks to European Auto Works.
Hi Larry and Linda
Thanks for sharing your experience with the online community.
We are happy to keep your aged cars in tip top condition.
Ralph and team
experts on BMW repair
I have been servicing my Porsche and BMW at EAW. They treat my car like its one of their own and work seamlessly with my insurance company to manage the repairs
You know we love to do our jobs. We are all car nuts here and having the opportunity to service and repair your two cars makes us very happy.
We also like to challenge of dealing with the extended warranty company.
See you at the next service.
Ralph and Team
I mentioned the problem regarding shifting into gears which they claim the VW is OK, yet i still have issues. Price is too high.
Honest service, but a bit pricey.
I wish EAW would send me reminder emails when my car is due for service.
I have a '99 Audi A4 and she is running great because I always get her routine service at European Auto Works :)
Good repair shop - they take the time to explain the problem and the likely solutions
Great staff, shop and service. Always pleased with my experience at European Auto Works.
Some recomended repairs not really needed .
Recommended repairs are just that, Recommendations.
We can all ignore the recommendations till it becomes a major issue.
That's why we prioritize the repairs in order of importance.
Please call if you have any questions.
Ralph and team.
A bit on the expensive side Also a lot of nickel and dime'ing especially after considering the repair bill already being significant
Great Shop. Good advice. Paperwork took too long though.
I felt people wanted to give good care to my car. Attention was very professional and personal at the same time.
Knowledgeable and conscientious. Make recommendations and provide alternatives. Will advise on other services that could be done with reasonable advice on level of criticality, impact, risks, and cost trade-offs.
I Like how professional and transparent they are. I love the fact that for lesser money you get same level of service as you will get in Authorized dealer.
I took the car in without an appointment and they were able to fix it in a couple of hours. Very responsive.
Always good with EAW
The most experienced and knowledgeable shop I have come across, ever. I am very impressed with the owner and the shops equipment and dedication to service.
Very professional outfit. The car always runs great when I get it back!
The charge was over my expectation, but they knew what they were doing.
Happy with the job done.
These guys are so knowledgeable I wouldn't take my car anywhere else!
I'm not generally a giver of top marks on surveys of this type, but the guys at EAW deserve them. Not noted on the survey was the excellent customer service and meticulous attention to detail. Keep up the good work Ralph, John, Cliff, and all the guys at EAW!
Very professional. Very courteous. Extremely thorough in identifying and explaining the issues on my X5. I'll be back.
Staff is responsive and courteous. They always answer the phone promptly and clearly explain any issues they find with your car.
Cliff is Awesome. Ralph is Great. Beautiful clean and well-maintained facility.
My car always runs really well after I pick it up from the shop and I always feel confident that my repairs were done correctly which is important for a female.
In addition to making current repair, they provided a printout and estimated costs of items that need, or will need repairing in near future.
My car had been washed when I picked it up, which I had not expected. A nice touch.
The best part of the experience at European Auto Works is the customer service. Their computers track manufacturers recommended maintenance schedules and they also track things to watch for in your vehicle. All potential repairs are well explained to the customers to enable good decisions.
I trust them.
European Auto works nailed my Volvo problem, unlike the dealer, who actually refused to acknowledge there had been a recall for this PRECISE problem...they lied! Everyone at European Auto Works treats you with respect, courtesy and, most importantly, HONESTY! These are the people you want on your team!
The gentlemen behind the desk were very informative and helpful and knew what they were talking about.
Everybody at European Auto Works I ever talked to or had any contact with is extremely professional and courteous. They are responsive on inquiries and prices are well in line with the level of service received. I have actively recommended them to many of my friends and colleagues and will continue to do so.