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Euro Imports of Memphis

2699 Broad Ave, Memphis, TN 38112 Map & directions

Call Now: (901) 425-1042

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About Euro Imports of Memphis

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
88
Technical Ability (?)
95
Tools & Equipment (?)
86
Customer Service (?)
93
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Euro Imports of Memphis was established in 2000 has a become a well respected British / European car repair facility. Owner Livingston Wilson has assembled a team of experienced professionals and has provided them the ongoing training, tools and factory level diagnostic equipment needed to help ensure your vehicle is fixed right the first time. The work performed here is backed by a 12-month / 12,000-mile warranty for your peace of mind. During our survey of their recent customers this RepairPal Certified shop was described as timely, fantastic, thorough, and knowledgeable. Euro Imports offers a local shuttle service, loaner cars, rental cars, early bird vehicle drop off, and a waiting area with WiFi Internet access for your convenience.

Message from the Shop

British Motorcar repair facility
Specialize in Land Rover and Jaguar
Also provide services for BMW, Mini Cooper, Bentley, Rolls Royce, Mercedes, Porsche and other European vehicles
Our customers tell us the reasons they use us are:

-We offer the best prices
-We are the most convenient
-We provide personalized service

Call today for an appointment or visit our website at www.euromotorcarsofmemphis.com

Auto Makes We Service

BMW Jaguar Land Rover
Mercedes-Benz Mini Porsche
Volkswagen

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Oil Change & Lube
Scheduled Maintenance Service & Repair Timing Belts Transmission Repair

Amenities

Car Delivery Car Pickup/Dropoff Car Wash Heated Waiting Room
Loaner Car Parts/Accessories Shuttle Towing

Customer Reviews 24 verified reviews

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Euro Imports of Memphis
Verified Customer
August 22, 2014

They did an extremely good job, and I am satisfied.

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Reply from Euro Imports of Memphis -  euro_importsSeptember 30, 2014 11:48

Thank you Helen for the awesome review and high ratings! We truly appreciate your business, and look forward to servicing your vehicle in the future!

Euro Imports of Memphis
Verified Customer
August 22, 2014

They diagnose quickly, they repaired quickly, pricing was based on parts and service rendered. The owner of the shop gave me a ride and sent a car to pick me up when my car was ready. I am happy with the service, I have an appointment tomorrow morning. The service was taken care of in a timely manner. The entire staff was courteous. The repairs were thorough.

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Reply from Euro Imports of Memphis -  euro_importsSeptember 30, 2014 11:48

Thank you Mr. Graham for the awesome review and high rating! We truly appreciate your business, and look forward to servicing your vehicle in the future!

Euro Imports of Memphis
Verified Customer
August 12, 2014

They do a good job, very thorough. Very quick also. Very friendly people. Pretty much all that.

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Reply from Euro Imports of Memphis -  euro_importsSeptember 30, 2014 11:49

Thank you Patrick for the awesome review and high ratings! We truly appreciate your business, and look forward to servicing your vehicle in the future!

Euro Imports of Memphis
Verified Customer
July 28, 2014

I had the jaguar dealership working on my car and they kept doing more work than I wanted so we had a falling out, so the Better Business Bureau recommended these guys to me.

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Reply from Euro Imports of Memphis -  euro_importsSeptember 30, 2014 11:49

Thank you Mrs. Mattie for the awesome review and high ratings! We truly appreciate your business, and look forward to servicing your vehicle in the future!

Euro Imports of Memphis
Verified Customer
July 21, 2014

They did a professional job. It is not the first time, I used them before, I haven't had a problem with them.

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Reply from Euro Imports of Memphis -  euro_importsSeptember 30, 2014 11:50

Thank you Archie for the awesome review and high ratings! We truly appreciate your business, and look forward to servicing your vehicle in the future!

Euro Imports of Memphis
Verified Customer
July 10, 2014

It took a little while longer than what I like. The service was done and left my car in worst shape than what it was.

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Euro Imports of Memphis
Verified Customer
July 09, 2014

The guy who handled my service was really nice, it was excellent, thorough, the pricing was excellent.

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Reply from Euro Imports of Memphis -  euro_importsSeptember 30, 2014 11:59

Thank you Matthew for the awesome review and high ratings! We truly appreciate your business, and look forward to servicing your vehicle in the future!

Euro Imports of Memphis
Verified Customer
June 25, 2014

They did a fantastic job on my car. They had it done in a pretty reasonable time. The guy that runs the place is kind. My car was running pretty well.

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Reply from Euro Imports of Memphis -  euro_importsSeptember 30, 2014 12:00

Thank you Chris for the awesome review and high ratings! We truly appreciate your business, and look forward to servicing your vehicle in the future!

Euro Imports of Memphis
Verified Customer
June 13, 2014

Very thorough job. On my Land Rover, he is very thorough on his work. I had an suspension problem. He took several days, but once he figured out the problem he took care of it for four or five hundred dollars. Land Rover was going to charge two thousand dollars and their solution wouldn't have fixed the problem. He is very thorough. If any problem, he says to bring it back to him and he'll take care of it.

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Reply from Euro Imports of Memphis -  euro_importsSeptember 30, 2014 12:00

Thank you William for the awesome review and high ratings! We truly appreciate your business, and look forward to servicing your vehicle in the future!

Euro Imports of Memphis
Verified Customer
April 30, 2014

The customer wasn't satisfied about the work that the shop promised he would receive.

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Reply from Euro Imports of Memphis -  euro_importsSeptember 30, 2014 12:04

Thank you Reginald for the awesome review and high ratings! We truly appreciate your business, and look forward to servicing your vehicle in the future! If the customer was not satisfied, he should have spoken with us. We strive to serve our customers and give them the safety of knowing their vehicle is serviced correctly.

Euro Imports of Memphis
Verified Customer
April 09, 2014

All other dealerships said it would be more to fix my jaguar, but this shop had a much more reasonable price.

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Reply from Euro Imports of Memphis -  euro_importsSeptember 30, 2014 12:04

Thank you Queen for the awesome review and high ratings! We truly appreciate your business, and look forward to servicing your vehicle in the future!

Euro Imports of Memphis
Verified Customer
March 18, 2014

Good customer service. The work was done in a timely fashion.

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Reply from Euro Imports of Memphis -  euro_importsSeptember 30, 2014 12:04

Thank you Robert for the awesome review and high ratings! We truly appreciate your business, and look forward to servicing your vehicle in the future!

Euro Imports of Memphis
Verified Customer
February 28, 2014

It took them forever, I didn't have a car for three months.

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Euro Imports of Memphis
Verified Customer
December 30, 2013

They did a really good job on my car.

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Euro Imports of Memphis
Verified Customer
December 16, 2013

I was satisfied with the service. Wilson talked to me every day and kept me on the loop on everything. I recommend him all the time and the shop was clean the help was good.

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Euro Imports of Memphis
Verified Customer
December 09, 2013

He lives up to his word. The price doesn't go up. He is good with Jaguars.

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Euro Imports of Memphis
Verified Customer
November 22, 2013

The guy who owns it knows what he is doing, is knowledgeable, gave me rides, provides great customer service. They're close by and he is a good mechanic. He is good at what he does and is very nice.

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Euro Imports of Memphis
Verified Customer
November 04, 2013

They give you good customer service in a timely manner so you can have your car. Parts fixed correctly and they work on European cars.

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Euro Imports of Memphis
Verified Customer
October 24, 2013

They were unprofessional and didn't fix the car. They put pieces in the car like replacing a part and not tell me about it. From a customer perspective if I had a problem a week later, the work would be guaranteed. They didn't fix a part of the car and if not done right it is common practice to receive the service.

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Euro Imports of Memphis
Verified Customer
September 13, 2013

I just like the guys and they did a really good job, they know what they are doing, they are well trained.

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Euro Imports of Memphis
Verified Customer
August 19, 2013

I had things stolen from my truck when it was there.

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Euro Imports of Memphis
Verified Customer
August 10, 2013

Very friendly, the whole team was helpful. I had a difficult problem to work through.

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Euro Imports of Memphis
Verified Customer
August 07, 2013

I was very unsatisfied. I went to get a brake job done, but the brakes never got fixed. I had missing screws to my car. My weather stripping was torn in the car. I would never recommend anybody to go there.

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1 verified customer did not leave comments but provided this rating:

(1) by Cesar
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An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:00pm
Call Now:

(901) 425-1042

Auto Repair Experience

  1. Livingstone Wilson, Owner
  2. Established 2000
  3. 2 Auto Repair Mechanics on Staff
  4. 25 Years of Car Repair Experience