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ER Automotive

3304 New York 112, Medford, NY 11763 Map & directions

Call Now: (631) 354-4419

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About ER Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability (?)
93
Tools & Equipment (?)
93
Customer Service (?)
93
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

ER Automotive is an owner-operated shop. Opened in 2012 by Edward Heege and Ryan Lautato, this shop has quickly gained the respect and trust of the local community. Our unbiased surveying of their most recent customers demonstrated this high level of customer satisfaction. This duo is described as trustworthy, knowledgeable, reasonable, and honest. This team combines for over 36 years of automotive experience and they take the time to constantly advance their knowledge by attending ongoing training whenever possible. They have invested in the automotive tools and computer diagnostic equipment that is needed to make accurate professional repairs to your modern vehicles. They offer conveniences such as local shuttle, early bird drop off, and a waiting area with wireless Internet.

Message from the Shop

OIL CHANGES starting at $14.99

New York state Inspections

Complete Car Care

Please stop by or feel free to call for appointment !!!!

Auto Makes We Service

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Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Muffler & Exhaust
Oil Change & Lube Scheduled Maintenance Service & Repair Smog/Emissions Testing
Timing Belts Tire Sales/Repair Transmission Repair

Amenities

Coffee Early Bird Dropoff Open Saturday Wireless Internet

Customer Reviews 25 verified reviews

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ER Automotive
Verified Customer
February 22, 2014

I was very pleased with my service. It was done correctly and I got my car back in good shape.

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ER Automotive
Verified Customer
February 22, 2014

Very professional. Prompt. Courteous service. I was happy with the service.

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ER Automotive
Verified Customer
February 22, 2014

I think they are nice guys. It is convenient to my home. They just opened up and that is why I would go back.

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ER Automotive
Verified Customer
February 20, 2014

I have gone there a few times and have been very pleased with their work and pricing.

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ER Automotive
Verified Customer
February 15, 2014

The prices are very good. They do quality work. They do not do work that does not need to be done. They sometimes show you the part.

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ER Automotive
Verified Customer
January 29, 2014

Service is prompt. Diagnostics are correct. The price is reasonable.

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ER Automotive
Verified Customer
January 27, 2014

I like the courteous staff, the speed of the work, and the quality of the staff.

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ER Automotive
Verified Customer
January 24, 2014

They are 100 percent honest, good mechanics and they put a lot of attention into the care of the individual. I wish them all the luck in the world, they understand the situations of some people and try not to rip people off.

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ER Automotive
Verified Customer
January 21, 2014

They are very professional. They did a whole check of my car and told me what needed to be done. They did some things and did not charge me. I thought it was very nice of them.

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ER Automotive
Verified Customer
January 15, 2014

They do good work. Sometimes I wonder if they really need to repair what they do. They need to show the parts they are replacing.

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ER Automotive
Verified Customer
January 09, 2014

They provide excellent service at very reasonable rates. They never overcharge and they never tell you something needs to be done if it does not need to be done.

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ER Automotive
Verified Customer
January 08, 2014

They are excellent, they greet you when you come in. They don't pressure you into other repairs, they are extremely nice and as a senior woman I don't feel intimidated.

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ER Automotive
Verified Customer
December 18, 2013

They have been very very helpful with my repairs and very timely.

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ER Automotive
Verified Customer
December 14, 2013

They are nice guys. They are not shady. A lot of places are shady. They did a good job. I did not have any problems with what they did. They did not overcharge me.

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ER Automotive
Verified Customer
December 06, 2013

They were quick. They were friendly. A very clean shop. Very good. Pricing is fair. That they are open on Saturdays is good for me.

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ER Automotive
Verified Customer
December 02, 2013

They are trustworthy. They do good work. Their price is a little on the high side.

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ER Automotive
Verified Customer
November 22, 2013

They do a courtesy check along with the other work. They make sure the car is safe.

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ER Automotive
Verified Customer
November 16, 2013

I trust them. They are pretty well dead on. I know both the owners personally. They are good with their timing. They get the job done.

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ER Automotive
Verified Customer
November 09, 2013

They were very nice. A reasonable price.

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ER Automotive
Verified Customer
October 29, 2013

They were friendly. They did the job right and the price was right.

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ER Automotive
Verified Customer
October 26, 2013

They are very nice, they are quick and the price is extremely reasonable. When you get there they take you right in without long wait times.

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ER Automotive
Verified Customer
October 23, 2013

They are very reputable. Very fair. Quality of service is very good.

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ER Automotive
Verified Customer
October 18, 2013

They do good work. They are reasonable. They give a 10% discount.

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ER Automotive
Verified Customer
October 15, 2013

I think their work is excellent but not perfect.

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ER Automotive
Verified Customer
October 08, 2013

They are efficient. They give service back and forth to where I live. They are very knowledgeable. They were courteous. The shop was pretty clean. They had the right equipment.

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Hours of Operation
Mon - Fri:8:00am to 5:30pm
Sat:8:00am to 1:00pm
Sun:CLOSED
Call Now:

(631) 354-4419

Auto Repair Experience

  1. Edward Heege & Ryan Latado, Owners
  2. Established 2012
  3. 2 ASE Certified Auto Technicians
  4. 36 Years of Car Repair Experience