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Environmental Automotive Services

headquartersdrive@yahoo.com
402d Headquarters Dr
Millersville, MD 21108 USA
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CLOSED NOW
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8:00am to 5:30pm
CLOSED NOW
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8:00am to 5:30pm
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8:00am to 5:30pm
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Closed
W
8:00am to 5:30pm
Su
Closed
Th
8:00am to 5:30pm
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8:00am to 5:30pm
Call now:
(410) 593-3380
128 Verified Reviews

Auto Repair Experience

  • Steve Connolly, Owner
  • Established 1994
  • 4 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 38 Years of Car Repair Experience
RepairPal Scorecard

Environmental Automotive Services was established in 1994 and has been providing Millersville and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “friendly”, “honest”, “knowledgeable”, “reliable”, and “courteous”. A local shuttle service, loaner cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.

Details

Auto Repair Experience

  • Steve Connolly, Owner
  • Established 1994
  • 4 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 38 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • Early Bird Dropoff
  • Loaner Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Affiliations

  • WORLDPAC

Message from the Shop

Complete car care center for domestic and import vehicles. We offer the latest test equipment and state inspection. Also in the same center is a complete Paint& Body shop. We offer a 24000 mile and 24 month warranty on our repairs. See manger for details.

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

128 Verified Reviews
5 stars
(76)
4 stars
(41)
3 stars
(5)
2 stars
(4)
1 star
(2)
by - Verified Customer March 15, 2017

No complaints

by - Verified Customer March 09, 2017

Awesome customer service! I will definitely be coming back.

by - Verified Customer March 07, 2017

Very honest, respectful and thorough.

by - Verified Customer March 05, 2017

They explained what was wrong with my car and the cost to fix it. Everyone was very nice!

by - Verified Customer March 02, 2017

I'm a return customer and my 2002 car is still on the road. Great job guys.

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by - Verified Customer March 02, 2017

We were in for the second time in two weeks. They were working on tires. They did not put the fixed tire back on but fixed the spare and kept it on the car.

by - Verified Customer February 28, 2017

All of the work done was as requested. Recommendations were also made for maintenance further down the line.

by - Verified Customer February 23, 2017

Will did a great job!

by - Verified Customer February 21, 2017

They are expert at keeping a very old car in good running condition.

by - Verified Customer February 19, 2017

Good work & on time repairs.

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by - Verified Customer February 14, 2017

Coupon was for oil change, that's why I went. There was an extra charge and I'm not sure why, it was only for 5.00, and I wouldn't have been embarrassed to ask why, but it should have been explained, even if it was detailed on the invoice. I simply paid it.
Needed repairs with pictures were taken and prices put on the bill. That is jarring for a customer to see, it was nearly 2000 dollars of recommended repairs. I only came in for an oil change. They were taken off when I declined, but they should not be written up in this way, as to convey they will perform, and then afterward take cost off due to declination. I feel this is disrespectful to customer. It instills distrust. There is a better way to go about that type of provided recommendations. I would only go again for an oil change.

by - Verified Customer February 09, 2017

They adequately explained the product, sent photos of the problem, and also provided a free inspection of the vehicle and informed me of potential repairs or maintenance needed in the future in a strictly informative and no-pressuring way. Very nice and very professional.

by - Verified Customer February 09, 2017

All personnel were courteous, timely and highly skilled.

by - Verified Customer February 06, 2017

Loved the service, although strangely enough when I received my car back and looked at the passenger door upon arriving home, there was a sizable scratch. I'm not sure what happened but I drove the car only from the repair shop to my house.

by - Verified Customer February 02, 2017

I would have been better off throwing the money out the window unfortunately

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by - Verified Customer February 01, 2017

Very respectful business and well priced. Will be going back when work needs to be done on my car.

by - Verified Customer January 30, 2017

Excellent service. Will return, and would highly recommend....

by - Verified Customer January 24, 2017

This was my first major car repair. As an individual who has some knowledge, but isn't incredibly well-versed in automotive repair, I can't begin to express how easy the team (especially Gary) made the experience. Oil change, repair, or upkeep: I'll be back.

by - Verified Customer January 24, 2017

Very nice people. Very professional. I will return.

by - Verified Customer January 18, 2017

I really appreciated that they gave me a very detailed explanation of what was wrong with my car, the function of each part, and how it would be repaired.

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by - Verified Customer January 17, 2017

Great Service! Always friendly and accomodating!

by - Verified Customer January 16, 2017

Great customer service, appreciate the calls and explanation of the issues my vehicle was having.

by - Verified Customer January 16, 2017

Well done!

by - Verified Customer January 15, 2017

My vehicle is always taken care of in a timely and professional manner.

by - Verified Customer January 12, 2017

Very professional

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by - Verified Customer January 11, 2017

Environmental always provides quality service that we can trust.

by - Verified Customer January 10, 2017

My first time, but not my last! Looking forward to seeing them again

by - Verified Customer January 05, 2017

Very helpful people on the phone! Friendly, willing to explain things to a 'non-car' person. Felt like I was given all the information needed to make a good decision about repairs! Highly recommend to anyone!

by - Verified Customer January 04, 2017

Extremely professional customer service.

by - Verified Customer January 01, 2017

Overall a good experience.

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by - Verified Customer December 29, 2016

Excellent service

by - Verified Customer December 26, 2016

The work was performed as desired and I will return for future work.

by - Verified Customer December 26, 2016

Will answered my phone call and politely gave some suggestions. It convinced me to bring the car in. I dropped the car off then waited. Got a call and it was another thorough explanation. Thanks again

by - Verified Customer December 26, 2016

Good work! Could use a little haircut on the pricing though.

by - Verified Customer December 22, 2016

Extremely respectful customer service. Kept me informed throughout the process of the price and necessary repairs.

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by - Verified Customer December 20, 2016

Very friendly staff.

by - Verified Customer December 20, 2016

Professional and courteous as always

by - Verified Customer December 19, 2016

Nice folks!

Reply from Environmental Automotive Services – by easauto March 10, 2017

Thanks you.

by - Verified Customer December 18, 2016

Very helpful, patient and friendly.

by - Verified Customer December 15, 2016

We were recommended by a neighbor to your shop after receiving a high estimate from another place. I'm so happy he referred us to you we've been very happy. Thanks.

Reply from Environmental Automotive Services – by easauto March 10, 2017

Glad to have you as a new customer, hope to see you soon.

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by - Verified Customer December 15, 2016

Very pleasant and courteous staff. Competent and no high pressure. Great experience.

by - Verified Customer December 08, 2016

Good service.

Reply from Environmental Automotive Services – by easauto March 10, 2017

Thank You

by - Verified Customer December 06, 2016

Great Service, This is where i will be bringing my Vehicles from now on.

Reply from Environmental Automotive Services – by easauto March 10, 2017

Thanks for being our customer and see you soon.

by - Verified Customer December 06, 2016

I received prompt replies via email. Very courteous. Good service.

Reply from Environmental Automotive Services – by easauto March 10, 2017

We want to be your one stop shop.

by - Verified Customer December 04, 2016

Very accommodating staff!

Reply from Environmental Automotive Services – by easauto March 10, 2017

Thank You

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by - Verified Customer December 04, 2016

Phil is one of the reasons I go there. He explains what needs to be done and gives a price. He also goes above and beyond the regular scenario of what needs to be done. He explains it in layman terms.They do the work and its done right the first time. Prices are kind of high but Phil usually shaves some off. I've been bringing my cars here for quite awhile and have never had a bad experience that hasn't been taken care of.

by - Verified Customer December 04, 2016

Very easy to talk to. Felt fair. Great experience.

by - Verified Customer November 30, 2016

Environmental Auto is the best repair shop I have ever encountered!

Reply from Environmental Automotive Services – by easauto March 10, 2017

We strive to be the best!

by - Verified Customer November 22, 2016

Appreciated the professionalism.

Reply from Environmental Automotive Services – by easauto March 10, 2017

Thanks for your business

by - Verified Customer November 17, 2016

Phil is always great at helping get our vehicles repaired.

Reply from Environmental Automotive Services – by easauto March 10, 2017

Thanks for the compliments.

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by - Verified Customer November 16, 2016

They were recommended to me so I went there for an issue that was previously diagnosed but they found the real problem!

Reply from Environmental Automotive Services – by easauto March 10, 2017

Glad to be of help.

by - Verified Customer November 15, 2016

oil change, tranny flush, cabin/air filter replacement.

Reply from Environmental Automotive Services – by easauto March 10, 2017

Glad to be of service, see you again and thanks for your business.

by - Verified Customer November 15, 2016

Satisfied!

Reply from Environmental Automotive Services – by easauto March 10, 2017

That makes us happy!!

by - Verified Customer November 09, 2016

Nice bunch of guys and I felt that I wasn't ripped off, even the advice was helpful.

Reply from Environmental Automotive Services – by easauto March 10, 2017

Thank You

by - Verified Customer November 03, 2016

It was good!

Reply from Environmental Automotive Services – by easauto March 10, 2017

Thank you.

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by - Verified Customer October 31, 2016

Excellent workmanship and exceptional customer service!

Reply from Environmental Automotive Services – by easauto March 10, 2017

We strive to be the best in our profession.

by - Verified Customer September 19, 2016

Excellent!

Reply from Environmental Automotive Services – by easauto March 10, 2017

Thanks for your business

by - Verified Customer September 16, 2016

Good overall, but some mistakes communication.

Reply from Environmental Automotive Services – by easauto March 10, 2017

Were sorry to hear that, we strive to do our best and will work on that in the future

by - Verified Customer August 17, 2016

Friendly and informative staff.

Reply from Environmental Automotive Services – by easauto March 10, 2017

Thank you and for your business.

by - Verified Customer August 15, 2016

Was treated, very well.
Car was repaired fast

Reply from Environmental Automotive Services – by easauto March 10, 2017

Thanks for your business

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by - Verified Customer August 11, 2016

They took me by appointment and did the work on schedule and was out of there in 45 minutes.

by - Verified Customer August 10, 2016

Great service and explanation of the service or repair work that needs to be done.

by - Verified Customer August 09, 2016

Excellent service

by - Verified Customer August 09, 2016

Fast and complete.

by August 08, 2016

.

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by - Verified Customer August 01, 2016

As usual, the work was performed in a quality manner and the technicians were friendly and informative.

by July 28, 2016

Great service

by - Verified Customer July 27, 2016

Head mechanic Lloyd is one of the best diagnosticians and mechanics I've found. A very gifted fellow.

by - Verified Customer July 27, 2016

I liked the email with photos asking.
Great customer service.

by - Verified Customer July 26, 2016

Phil was very helpful and went out of his way to help us understand what repair was needed. Then had it fixed correctly the same day.

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by - Verified Customer July 25, 2016

The tech team did a fine job with repairs.

by - Verified Customer July 20, 2016

Service was good, and service guys are excellent.

by - Verified Customer July 06, 2016

Quick and reliable diagnostics and repair

by - Verified Customer July 06, 2016

They're fast and have excellent communication.

by - Verified Customer July 06, 2016

Excellent, professional, friendly.

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by - Verified Customer June 30, 2016

Always willing to squeeze us in and make time to service our vehicles. Very clear at communicating repairs and costs.

by - Verified Customer June 30, 2016

Great customer service. Phil was wonderful at filling us in on the issues, once they were identified, and explained everything from the mechanics of the issue to cost and options, in a clear manner. We did feel like they attempted to keep our costs down and took care of a couple very minor things at no additional cost, after our known major repair had left our wallets a little light. Even so, their price for the repair seemed fair in comparison to other shops. They were a pleasure to work with...I wish I could say the same for my aging vehicle!

by June 27, 2016

Great

by - Verified Customer June 24, 2016

Very courteous. Very knowledgeable.

by - Verified Customer June 23, 2016

Excellent service and courtesy

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by - Verified Customer June 23, 2016

Car was finished on time

by - Verified Customer June 17, 2016

Vehicle was in for normal oil change and wheel rotation. Dropped off the vehicle the night before and the job was completed the next morning when promised.

by - Verified Customer June 15, 2016

They are very thorough and informative

by June 14, 2016

All repairs were completed but the cost was excessive. The techs did not appear willing to opt for less expensive options regarding repairs.

by - Verified Customer March 21, 2016

Quick service and friendly atmosphere.

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by March 21, 2016

They provide good service and seem to really know their stuff.

by - Verified Customer March 18, 2016

Explain what has to be done vs what may need to be done as well has the pricing options.

by - Verified Customer March 17, 2016

I love the work they do and at a reasonable price. Not to mention, I love how funny the guys are and makes waiting for my car go by fast.

by - Verified Customer March 15, 2016

They explained the issues with my vehicle completely with alternatives and kept me in the loop with the repairs.

by - Verified Customer March 15, 2016

This is a shop that can be depended on for an honest assessment and quality work.

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by March 15, 2016

Good service.

by - Verified Customer March 11, 2016

Prompt & courteous customer service; knowledgeable staff able to clearly explain issues - and the solutions - in layman's terms. They are pleasant to do business with.

by - Verified Customer March 09, 2016

They are reliable and friendly.

by - Verified Customer March 03, 2016

Great service at reasonable prices!

by - Verified Customer March 03, 2016

I always love dealing with them. I always feel like they are helping and not hurting.

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by March 02, 2016

Excellent customer service.

by February 29, 2016

They usually do a good job.

by February 29, 2016

I thought it cost to much.

by - Verified Customer February 29, 2016

Great service... they explain everything regarding the vehicles status - both good and bad. Always give you the option to have something fixed or not with low pressure.

by - Verified Customer February 25, 2016

They are very informative, polite and accurate with their services.

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by - Verified Customer February 25, 2016

Shop is very clean and a good friendly group of employees.

by - Verified Customer February 24, 2016

Phil is great! He lets me know of issues in advance and provides cost. I know I'm only paying for necessary repairs when I visit the shop.

by - Verified Customer February 24, 2016

They are always courteous and take the time to explain any needed repairs. I feel like they charge a fair price and that the job gets fixed the first time.

by - Verified Customer February 23, 2016

Good and friendly service.

by - Verified Customer February 22, 2016

I like their honesty.

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by - Verified Customer February 22, 2016

Always great customer service and the technicians always leave the vehicle clean.

by February 16, 2016

Good service.

by - Verified Customer February 16, 2016

They're good.

by - Verified Customer February 05, 2016

Great honest service completed in a reasonable amount of time.

by - Verified Customer February 04, 2016

Great prices, Honest people.

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by - Verified Customer February 03, 2016

They are very realistic and practical with all details pertaining to getting your car fixed efficiently.

by - Verified Customer January 26, 2016

I only went because I had received a coupon in the mail. The customer service left much to be desired.

by - Verified Customer January 07, 2016

Courteous and honest!!!!!!!!!!!!!!! They are clear about what was diagnosed and the remedy. Not pushy regarding selling unnecessary repairs.

by - Verified Customer January 06, 2016

They fit in our appointment. Did a quick check and enabled us to get on our way. Suggested follow-up visit for further checks and possible work.

by - Verified Customer December 23, 2015

We get great advice about keeping our aging vehicles on the road as economically as possible without ever sacrificing safety.

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by - Verified Customer December 09, 2015

I would recommend them.

by - Verified Customer November 25, 2015

They were very honest and provided quick service.

by - Verified Customer November 06, 2015

They are very friendly and flexible.

by - Verified Customer November 03, 2015

It is likely I would recommend them to others.

by - Verified Customer November 02, 2015

Didn't fix my problem and wasted my time.

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by - Verified Customer October 26, 2015

Great service and friendly people, they don't try to recommend unwanted services.

by October 22, 2015

I have an excellent history with them.

by - Verified Customer October 21, 2015

Good service at reasonable prices.

5 verified customers did not leave comments but provided these ratings:
by Micheal, Candice, Joe, George
by Jeff
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