entire dash board cracking like someone took a razor blade and sliced it on 2007 Toyota Solara

top of dash is fine problem is under the glove box and over the instrument panel called 800-331-4331 national headquarters and they stated nothing could be done case #1307080288 car is garaged and a visor is always used i read numerous complaints of the same problem thanks $1200.00 for a new dash and 3 hours labor thanks

Asked by for the 2007 Toyota Solara
Mine is doing the same. I will start to pursue Mon 2/3/2014