These people are great! I explained my car's overheating problem over the phone, the response gave me confidence that they would find and solve the problem and not try to sell me a large and unnecessary engine repair.
The shop is super clean (unusual in my experience). The staff is polite, gracious, and very helpful. They listen.
They solved the problem, suggested one additional maintenance update and now my little Focus is ready for the next 100,000.
I wish I had known of them long ago.