Encore Automotive

✓ RepairPal Certified
816 S 3rd St
Smithfield, NC 27577 USA
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CLOSED NOW
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8:00am to 6:00pm
CLOSED NOW
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8:00am to 6:00pm
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8:00am to 6:00pm
W
8:00am to 6:00pm
Su
Closed
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8:00am to 6:00pm
M
8:00am to 6:00pm
F
8:00am to 6:00pm
Call now:
(919) 626-3974
23 Verified Reviews

Auto Repair Experience

  • Matthew Sanders, Owner
  • Established 2007
  • 2 Auto Repair Mechanics on Staff
  • 43 Years of Car Repair Experience
RepairPal Scorecard

Encore Automotive was established in 2007 and has been providing Smithfield and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “professional”, “honest”, “polite”, “knowledgeable”, and “excellent”. A local shuttle service, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.

Details

Auto Repair Experience

  • Matthew Sanders, Owner
  • Established 2007
  • 2 Auto Repair Mechanics on Staff
  • 43 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair

Amenities

  • Child Friendly
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Wireless Internet

Message from the Shop

Encore Automotive is where quality meets affordability! We are a trusted business and will stand behind the work that is done!!

We Are Here For YOU!!

All parts we provide have a 12 month/12,000 mile warranty!

Come in today and let us take care of you!

Appointments and walk-ins welcome!!

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

23 Verified Reviews
by - Verified Customer August 08, 2016

Very good service and time frame.

Reply from Encore Automotive – by Encore Automotive September 03, 2016

We at Encore Automotive thank you for your business.

by - Verified Customer August 08, 2016

They were fast, efficient, and did what I needed.

Reply from Encore Automotive – by Encore Automotive September 03, 2016

We at Encore Automotive thank you for your business.

by - Verified Customer August 06, 2016

It was very pleasant and very thorough. I have been going there whenever I need help with my car. I trust them. It is a very clean shop. They are very polite gentlemen. They work very hard.

Reply from Encore Automotive – by Encore Automotive September 03, 2016

We at Encore Automotive thank you for your business.

by - Verified Customer August 06, 2016

I was pleased with the service. They informed me of everything that they had to do to the vehicle. They are good, honest folks. They were quick to inform me of any additional work and charges. They showed me hands on what they were doing.

Reply from Encore Automotive – by Encore Automotive September 03, 2016

We at Encore Automotive thank you for your business.

by August 02, 2016

He fixed it that day because he knew I needed my car. They did it quickly. He is close to my office. He picked the car up and brought it back when it was finished.

Reply from Encore Automotive – by Encore Automotive September 03, 2016

We at Encore Automotive thank you for your business.

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by - Verified Customer July 30, 2016

I brought my car over to Encore at the last minute for an oil change. He gladly took it in and had it back to me in no time.

Reply from Encore Automotive – by Encore Automotive September 03, 2016

We at Encore Automotive thank you for your business.

by - Verified Customer July 30, 2016

Very fast and professional. The people were very friendly as well.

Reply from Encore Automotive – by Encore Automotive September 03, 2016

We at Encore Automotive thank you for your business.

by - Verified Customer July 27, 2016

Great staff.

Reply from Encore Automotive – by Encore Automotive September 03, 2016

We at Encore Automotive thank you for your business.

by July 22, 2016

Engine seems to be working fine, but they didn't repair driver's side review window as agreed.

by - Verified Customer July 21, 2016

Excellent. Everything was does within a reasonable amount of time. The gentleman was very nice and he knew his stuff.

Reply from Encore Automotive – by Encore Automotive September 03, 2016

We at Encore Automotive thank you for your business.

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by - Verified Customer July 16, 2016

They worked us in and got our a/c fixed fast!

Reply from Encore Automotive – by Encore Automotive September 03, 2016

We at Encore Automotive thank you for your business.

by - Verified Customer July 15, 2016

They were very quick and on time getting my car back. They are very nice.

Reply from Encore Automotive – by Encore Automotive September 03, 2016

We at Encore Automotive thank you for your business.

by - Verified Customer July 11, 2016

I had brake sensors go out on my BMW it was replaced in a timely manner and I've had no more problems with it since I'm very happy with the service.

Reply from Encore Automotive – by Encore Automotive September 03, 2016

We at Encore Automotive thank you for your business.

by July 09, 2016

My check engine light is still on. My air conditioner is still not working. I don't know if that has anything to do with replacing my engine. I feel the overall customer service is terrible.

by - Verified Customer June 23, 2016

He was very knowledgeable. He really helped me. I had a situation where my vehicle was broken down. He helped me get it there and get it fixed. The cost was the least expensive price that I was quoted based on prior quotes.

Reply from Encore Automotive – by Encore Automotive September 03, 2016

We at Encore Automotive thank you for your business.

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by - Verified Customer June 20, 2016

I took my vehicle there to get work done. It was really done in a timely manner. It was really proficient in the work. I would definitely recommend other people there because he only fixed what's wrong with the vehicle.

Reply from Encore Automotive – by Encore Automotive September 03, 2016

We at Encore Automotive thank you for your business.

by - Verified Customer May 28, 2016

Quality service.

Reply from Encore Automotive – by Encore Automotive September 03, 2016

We at Encore Automotive thank you for your business.

by - Verified Customer May 21, 2016

I felt that the staff was very friendly and helpful. They helped find the problem on my vehicle in a short amount of time. It went pretty good. I was impressed.

Reply from Encore Automotive – by Encore Automotive September 03, 2016

We at Encore Automotive thank you for your business.

by - Verified Customer May 21, 2016

I was satisfied. He did what I asked him to do.

Reply from Encore Automotive – by Encore Automotive September 03, 2016

We at Encore Automotive thank you for your business.

by - Verified Customer May 14, 2016

They were very efficient. I think that they are a very honest automotive company. That is hard to find sometimes. They are very friendly.

Reply from Encore Automotive – by Encore Automotive September 03, 2016

We at Encore Automotive thank you for your business.

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by May 14, 2016

They were willing to work with me in the way of cost. They were very quick. Overall, it was a very good experience.

Reply from Encore Automotive – by Encore Automotive September 03, 2016

We at Encore Automotive thank you for your business.

by May 12, 2016

I would go back there. He did work that someone else couldn't do. I was very happy with it.

Reply from Encore Automotive – by Encore Automotive September 03, 2016

We at Encore Automotive thank you for your business.

by - Verified Customer April 29, 2016

He is very professional. He knows what he is talking about. He is a great mechanic.

Reply from Encore Automotive – by Encore Automotive September 03, 2016

We at Encore Automotive thank you for your business.

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