» » » Emerson Street Automotive Inc

Emerson Street Automotive Inc

1406 Emerson Street, Leesburg, FL 34748 Map & directions

Call Now: (352) 464-8746

See more real customer reviews

About Emerson Street Automotive Inc

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability
97
Tools & Equipment
94
Customer Service
91
Customer Conveniences
12 months / 12,000 miles
Parts & Labor Warranty

Assessment Summary

Emerson Street Automotive has been a family owned and operated business for the past 27 years (formerly called M & D Automotive). In 2011 ownership was transferred to Lori Farfaglia who is keeping on the family tradition of serving the Leesburg community with a good old fashioned experience. This RepairPal Certified shop features a staff of very experienced automotive professionals who take the time to attend the on going training necessary to professionally service and repair your older and more modern vehicles. They also have special training in hybrid vehicles and large trucks. They back their work with a 12-month / 12,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, and a waiting area are available for your convenience and comfort.

Message from the Shop

Emerson Street Automotive has been servicing the Leesburg, Florida area since 2011. This team of mechanics is trained to repair your modern vehicle.

Call for an appointment, or stop by have your car accurately diagnosed!

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Specialties

AC/Heating Check Engine Light Diagnosis Hybrid/Electric
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts

Amenities

Early Bird Dropoff Heated Waiting Room Service Guarantee Shuttle

Customer Reviews 25 verified reviews (29 total)

Sort by: Date | Helpful
Emerson Street Automotive Inc
Verified Customer
May 07, 2014

I have been using them for many years, and have been satisfied with their honesty and integrity.

Flag Inappropriate
Emerson Street Automotive Inc
Verified Customer
May 07, 2014

They are honest, fair and trustworthy.

Flag Inappropriate
Emerson Street Automotive Inc
Verified Customer
May 05, 2014

I was satisfied with the service, I thought he was expensive, but I thought he did a good job.

Flag Inappropriate
Emerson Street Automotive Inc
Verified Customer
April 23, 2014

Every time I go there, they take care of everything I needed on a car the 64 Thunderbird Classic, definitely a ten, I would recommend them any day. Terel is very honest and I have faith in him, and for me to say that for an auto shop, that says a lot. He knows so much, his knowledge is phenomenal, and he is great. I am particular.

Flag Inappropriate
Emerson Street Automotive Inc
Verified Customer
April 22, 2014

I have been going to them for 19 years. They are always good, sometimes the prices can be a little high but I don't go anywhere else.

Flag Inappropriate
Emerson Street Automotive Inc
Verified Customer
April 21, 2014

I have been pleased with what they have done for me.

Flag Inappropriate
Emerson Street Automotive Inc
Verified Customer
April 21, 2014

They are very good and they explained everything that I needed done and how much it would cost me and the service was fast. They are good and that is why I continue to go to them for service.

Flag Inappropriate
Emerson Street Automotive Inc
Verified Customer
April 17, 2014

Had my car done quickly and did a good job.

Flag Inappropriate
Emerson Street Automotive Inc
Verified Customer
April 15, 2014

They diagnosed the problem before it even happened. I'm very satisfied with their services.

Flag Inappropriate
Emerson Street Automotive Inc
Verified Customer
April 09, 2014

Just seems like every time I take it there, more things end up needing repairs.

Flag Inappropriate
Emerson Street Automotive Inc
Verified Customer
March 28, 2014

He is my number one mechanic these past few years.

Flag Inappropriate
Emerson Street Automotive Inc
Verified Customer
March 27, 2014

I had been taking my car to the dealer and they couldn't figure it out. when I took it to this shop the owner treated me great and better yet they figured out why my car kept stalling and had it fixed in 8 hours!

Flag Inappropriate
Emerson Street Automotive Inc
Verified Customer
March 26, 2014

I like them, their nice and they have done good repairs for me.

Flag Inappropriate
Emerson Street Automotive Inc
Verified Customer
March 20, 2014

They do a great job with the quality of their work and on the spot timing.

Flag Inappropriate
Emerson Street Automotive Inc
Verified Customer
March 15, 2014

They give me excellent service, do a great job, very fair price, and do not over-charge me.

Flag Inappropriate
Emerson Street Automotive Inc
Verified Customer
March 12, 2014

Number one they did a good job, however it was inconvenient for me. I had to wait too long. They helped me in a bind and I appreciate that.

Flag Inappropriate
Emerson Street Automotive Inc
Verified Customer
March 11, 2014

He doesn't second guess, and if it needs to be done, I know it needs to be done, and it will be done right at a fair price. I will not take my car anywhere else, he will be the one. I don't need to do comparison shopping and I will get the best price and the best care, best deal.

Flag Inappropriate
Emerson Street Automotive Inc
Verified Customer
March 08, 2014

The first time I went there, the owner a older man, very thorough and accurate, everything went well on the first visit. Then I went again, I saw the other employees there, I had to pull out information out of them on the vehicle, I had to pull teeth to get information out of them. We had to go back another time, and it was inconvenient.

Flag Inappropriate
Emerson Street Automotive Inc
Verified Customer
March 07, 2014

I like the quality of service and efficient work. Locality is good, nice and close. Seem like nice guys, they're personable.

Flag Inappropriate
Emerson Street Automotive Inc
Verified Customer
March 06, 2014

It took longer than I thought but I was happy with the work. I wouldn't give anyone a 10 rating.

Flag Inappropriate
Emerson Street Automotive Inc
Verified Customer
March 05, 2014

I had a rear seal put in, and my fluid was low and the transmission was slipping, it was low on fluid after they serviced it, they didn't put enough transmission fluid in it. They got it done in one day, everything else was fine.

Flag Inappropriate
Emerson Street Automotive Inc
Verified Customer
March 04, 2014

They tried to add on additional services. They told me another part was needed which would cost about 2500.00. The part I replaced was 1800.00.

Flag Inappropriate
Emerson Street Automotive Inc
Verified Customer
March 02, 2014

I have known the man for several years. He is honest, fair in price, always done a good job. He is honest and reasonable.

Flag Inappropriate
Emerson Street Automotive Inc
Verified Customer
March 02, 2014

Good expertise, knowledgeable of the repair.

Flag Inappropriate
Emerson Street Automotive Inc
November 25, 2013

my transmission was shifting with a thud. Emerson Automotive diagnosed the problem and offered three repair options, explained the pros and cons of each, actually recommending
the least expensive.

Flag Inappropriate
Emerson Street Automotive Inc
August 29, 2015

Very nice Mechanics work at Emerson Street Automotive who go above and beyond to help solve your car issues. I had a check engine light issue on a car I just bought. I was told it was an Oxygen Sensor issue by the Seller. Lee did a diagnosis and popped the lid. He knew exactly what was wrong. Oil had been leaking from a faulty oil cap and had fouled up the plugs. He ordered a new cap and cleaned up the plug wires. I left the shop and the light came back on after 10 miles away so I came back. It was another plug misfiring this time. Further diagnosis found oil had gotten into the distributor and rather than replace it the previous owner did a quick fix to cover it up long enough to sell the car so another mechanic cleaned the distributor cap and recommended I get a new distributor. I drove away and this time the light came back on again after an even shorter distance. Lee did a another diagnosis and found it was misfiring again so he re-cleaned the plug wires. Even though we all figured it was going to come back on again because I needed a new part the car did run better when I went home. The guys did everything they could on their end to help me and could have done more if my budget allowed but I went home with more knowledge and a better running car so it was not a wasted trip. Even though I came back twice they did not charge me and a lot of other shops might have.

Flag Inappropriate
Emerson Street Automotive Inc
October 05, 2014

I would recommend this shop. I was very satisfied with the work done on my car. They were very thorough and took their time and every penny was worth it. Five stars!

Flag Inappropriate
Emerson Street Automotive Inc
January 27, 2014

Excellent service, have taken the car there a few times.

Flag Inappropriate

1 verified customer did not leave comments but provided this rating:

(1) by May
Get Directions to Emerson Street Automotive Inc
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:00pm
Sat:7:30am to 3:30pm
Sun:CLOSED
Call Now:

(352) 464-8746

Auto Repair Experience

  1. Lori Farfaglia, Owner
  2. William Davis, Service Manager
  3. Established 2011
  4. 4 Auto Repair Mechanics on Staff
  5. 1 ASE Certified Auto Technician
  6. 86 Years of Car Repair Experience