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Emerson Street Automotive Inc

1406 Emerson Street, Leesburg, FL 34748 Map & directions

Call Now: (352) 240-3376

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About Emerson Street Automotive Inc

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability (?)
97
Tools & Equipment (?)
94
Customer Service (?)
91
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Emerson Street Automotive has been a family owned and operated business for the past 27 years (formerly called M & D Automotive). In 2011 ownership was transferred to Lori Farfaglia who is keeping on the family tradition of serving the Leesburg community with a good old fashioned experience. This RepairPal Certified shop features a staff of very experienced automotive professionals who take the time to attend the on going training necessary to professionally service and repair your older and more modern vehicles. They also have special training in hybrid vehicles and large trucks. They back their work with a 12-month / 12,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, and a waiting area are available for your convenience and comfort.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Specialties

AC/Heating Check Engine Light Diagnosis Hybrid/Electric
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts

Amenities

Early Bird Dropoff Heated Waiting Room Service Guarantee Shuttle

Customer Reviews 25 verified reviews (28 total)

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Emerson Street Automotive Inc
Verified Customer
May 07, 2014

They are honest, fair and trustworthy.

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Emerson Street Automotive Inc
Verified Customer
May 07, 2014

I have been using them for many years, and have been satisfied with their honesty and integrity.

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Emerson Street Automotive Inc
Verified Customer
May 05, 2014

I was satisfied with the service, I thought he was expensive, but I thought he did a good job.

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Emerson Street Automotive Inc
Verified Customer
April 23, 2014

Every time I go there, they take care of everything I needed on a car the 64 Thunderbird Classic, definitely a ten, I would recommend them any day. Terel is very honest and I have faith in him, and for me to say that for an auto shop, that says a lot. He knows so much, his knowledge is phenomenal, and he is great. I am particular.

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Emerson Street Automotive Inc
Verified Customer
April 22, 2014

I have been going to them for 19 years. They are always good, sometimes the prices can be a little high but I don't go anywhere else.

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Emerson Street Automotive Inc
Verified Customer
April 21, 2014

They are very good and they explained everything that I needed done and how much it would cost me and the service was fast. They are good and that is why I continue to go to them for service.

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Emerson Street Automotive Inc
Verified Customer
April 21, 2014

I have been pleased with what they have done for me.

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Emerson Street Automotive Inc
Verified Customer
April 17, 2014

Had my car done quickly and did a good job.

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Emerson Street Automotive Inc
Verified Customer
April 15, 2014

They diagnosed the problem before it even happened. I'm very satisfied with their services.

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Emerson Street Automotive Inc
Verified Customer
April 09, 2014

Just seems like every time I take it there, more things end up needing repairs.

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Emerson Street Automotive Inc
Verified Customer
March 28, 2014

He is my number one mechanic these past few years.

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Emerson Street Automotive Inc
Verified Customer
March 27, 2014

I had been taking my car to the dealer and they couldn't figure it out. when I took it to this shop the owner treated me great and better yet they figured out why my car kept stalling and had it fixed in 8 hours!

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Emerson Street Automotive Inc
Verified Customer
March 26, 2014

I like them, their nice and they have done good repairs for me.

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Emerson Street Automotive Inc
Verified Customer
March 20, 2014

They do a great job with the quality of their work and on the spot timing.

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Emerson Street Automotive Inc
Verified Customer
March 15, 2014

They give me excellent service, do a great job, very fair price, and do not over-charge me.

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Emerson Street Automotive Inc
Verified Customer
March 12, 2014

Number one they did a good job, however it was inconvenient for me. I had to wait too long. They helped me in a bind and I appreciate that.

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Emerson Street Automotive Inc
Verified Customer
March 11, 2014

He doesn't second guess, and if it needs to be done, I know it needs to be done, and it will be done right at a fair price. I will not take my car anywhere else, he will be the one. I don't need to do comparison shopping and I will get the best price and the best care, best deal.

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Emerson Street Automotive Inc
Verified Customer
March 08, 2014

The first time I went there, the owner a older man, very thorough and accurate, everything went well on the first visit. Then I went again, I saw the other employees there, I had to pull out information out of them on the vehicle, I had to pull teeth to get information out of them. We had to go back another time, and it was inconvenient.

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Emerson Street Automotive Inc
Verified Customer
March 07, 2014

I like the quality of service and efficient work. Locality is good, nice and close. Seem like nice guys, they're personable.

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Emerson Street Automotive Inc
Verified Customer
March 06, 2014

It took longer than I thought but I was happy with the work. I wouldn't give anyone a 10 rating.

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Emerson Street Automotive Inc
Verified Customer
March 05, 2014

I had a rear seal put in, and my fluid was low and the transmission was slipping, it was low on fluid after they serviced it, they didn't put enough transmission fluid in it. They got it done in one day, everything else was fine.

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Emerson Street Automotive Inc
Verified Customer
March 04, 2014

They tried to add on additional services. They told me another part was needed which would cost about 2500.00. The part I replaced was 1800.00.

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Emerson Street Automotive Inc
Verified Customer
March 02, 2014

Good expertise, knowledgeable of the repair.

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Emerson Street Automotive Inc
Verified Customer
March 02, 2014

I have known the man for several years. He is honest, fair in price, always done a good job. He is honest and reasonable.

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Emerson Street Automotive Inc
bpekk
November 25, 2013

my transmission was shifting with a thud. Emerson Automotive diagnosed the problem and offered three repair options, explained the pros and cons of each, actually recommending
the least expensive.

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Emerson Street Automotive Inc
GinaFlorida
October 05, 2014

I would recommend this shop. I was very satisfied with the work done on my car. They were very thorough and took their time and every penny was worth it. Five stars!

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Emerson Street Automotive Inc
ann baucom
January 27, 2014

Excellent service, have taken the car there a few times.

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1 verified customer did not leave comments but provided this rating:

(1) by May
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  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:00pm
Sat:7:30am to 3:30pm
Sun:CLOSED
Call Now:

(352) 240-3376

Auto Repair Experience

  1. Lori Farfaglia, Owner
  2. William Davis, Service Manager
  3. Established 2011
  4. 4 Auto Repair Mechanics on Staff
  5. 1 ASE Certified Auto Technician
  6. 86 Years of Car Repair Experience