» » » Elite Napa Auto Repair

Elite Napa Auto Repair

8139 S Priest Dr #108, Tempe, AZ 85284 Map & directions

Call Now: (480) 725-5245

See more real customer reviews

About Elite Napa Auto Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
100
Tools & Equipment (?)
91
Customer Service (?)
95
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

David Schultz, the owner of Elite Napa Auto Care prides himself on delivering unparalleled service and expertise. This commitment was demonstrated in the unbiased feedback we received from his recent customers, and by the quality of of his team. We were impressed by the experience, training, and ASE Certification that exists amongst his staff. This team is committed to ongoing training and has at their disposal some of the best automotive tools and computer diagnostic equipment available in order to make professional & accurate diagnosis and repairs to your modern vehicle. These repairs range from tires and wheel alignment to advanced diagnostic and programming issues. This is all backed by a 24-month / 24,000-mile warranty. For your convenience local shuttle service, loaner vehicles, early bird drop off, and a clean comfortable waiting area with wireless Internet are available.

Message from the Shop

Elite Auto Repair is an ASE certified auto repair center. We are able to provide the benefits of an established national entity while maintaining the personal touch of a family owned business. We understand that your vehicle is a major investment, and that is why we care for each customer's vehicle as if it were our own.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Collision Repair & Paint
Diagnosis Hybrid/Electric Muffler & Exhaust Oil Change & Lube
Scheduled Maintenance Service & Repair Timing Belts Tire Sales/Repair
Transmission Repair Upholstery Windshield/Glass

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Car Wash
Child Friendly Coffee Early Bird Dropoff Financing
Free Estimates Free Inspection Gas/Diesel Heated Waiting Room
Loaner Car Open Saturday Rental Car Se Habla Espanol
Senior Discount Service Guarantee Shopping Nearby Shuttle
Store Towing Warranty Accepted Wireless Internet

Customer Reviews 25 verified reviews (26 total)

Sort by: Date | Helpful
Elite Napa Auto Repair
Verified Customer
February 25, 2014

Friendly staff, really knowledgeable, and they gave me a ride to work since my job was right up the road and they are very courteous.

Flag This
Elite Napa Auto Repair
Verified Customer
February 19, 2014

It is manageable service. That's good enough.

Flag This
Elite Napa Auto Repair
Verified Customer
February 11, 2014

They are all so friendly and also they tell you what is wrong with the car and give you a chance to decide. Your car is your life and I trust them.

Flag This
Elite Napa Auto Repair
Verified Customer
February 07, 2014

Very intuitive. They show you the problems. Their prices are unbeatable. I have searched them. They are very good people.

Flag This
Elite Napa Auto Repair
Verified Customer
February 05, 2014

They are very knowledgeable. They are always friendly. They tell you honestly about the repair. The do not overcharge you. Very nice customer waiting area.

Flag This
Elite Napa Auto Repair
Verified Customer
February 04, 2014

Bruce is very consistent on gettt ing the job done, and gets the job done quickly. Bruce is very excellent on getting the job done. He does an excellent job.

Flag This
Elite Napa Auto Repair
Verified Customer
February 03, 2014

I went in for a tire that was out of balance and after one hour, they drove my vehicle and couldn't fix it. I just go in for oil changes now. I missed out my one hour.

Flag This
Elite Napa Auto Repair
Verified Customer
February 03, 2014

They seem to be a good honest place. I have been going there for a year or so. They seem to have better pricing than the local dealerships. They offer loaner cars which is a big plus.

Flag This
Elite Napa Auto Repair
Verified Customer
January 20, 2014

They have always done a good job. I have taken several cars there. They do the job timely and for a reasonable price.

Flag This
Elite Napa Auto Repair
Verified Customer
January 14, 2014

I have been satisfied over the years. They do a good job and back up their work and are honest. That covers the important part. All the personnel is friendly and answer your questions and take time to look into the problem prior to follow up post repairs.

Flag This
Elite Napa Auto Repair
Verified Customer
January 02, 2014

I like their service. They are honest, that's what I like at a place.

Flag This
Elite Napa Auto Repair
Verified Customer
December 26, 2013

The guy that recommended it has the same car as I have and needs the same work. They did a good job for me and cheaply.

Flag This
Elite Napa Auto Repair
Verified Customer
December 24, 2013

They did the repair in a little time and it was a holiday. They were very nice.

Flag This
Elite Napa Auto Repair
Verified Customer
December 20, 2013

Good reputation as a company.

Flag This
Elite Napa Auto Repair
Verified Customer
December 19, 2013

I think that they are reliable, honest and they do excellent work. They don't over charge and they tell you that they are very straight forward about what you need. They don't oversell.

Flag This
Elite Napa Auto Repair
Verified Customer
December 19, 2013

I am not satisfied fully. I have little problems still.

Flag This
Elite Napa Auto Repair
Verified Customer
December 16, 2013

Basically perfect customer service, that is why I would recommend them.

Flag This
Elite Napa Auto Repair
Verified Customer
December 11, 2013

I have always been pleased by them. Customer Service is very nice.

Flag This
Elite Napa Auto Repair
Verified Customer
December 05, 2013

The service is good and the performance of the mechanics was excellent. The people were friendly and courteous.

Flag This
Elite Napa Auto Repair
March 19, 2010

This shop is not your usual repair shop. Service advisor was dead on with his estimates (thats unusual). They actually repaired my jeep same day and I got there at 1pm. They did an oil change,checked and replaced front brakes and did an alignment. The really cool thing is that during the repair one of the mechanics ran some sort of repaort and informed me of a Factory Recall. That was cool, but the best part was the service guy called the local dealer up the road and made an appointment to have the recall done. That is customer service...Way to go guys..

Flag This

6 verified customers did not leave comments but provided these ratings:

(5) by 5 verified reviewers
(1) by 1 verified reviewer
Get Directions to Elite Napa Auto Repair
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:00am to 6:00pm
Call Now:

(480) 725-5245

Auto Repair Experience

  1. David Schultz, Owner
  2. Established 2001
  3. 3 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 59 Years of Car Repair Experience