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El Camino Smog and Repair

5101 El Camino Ave, Carmichael, CA 95608 Map & directions

Call Now: (916) 245-8273

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About El Camino Smog and Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
98
Technical Ability (?)
90
Tools & Equipment (?)
91
Customer Service (?)
90
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

The recipe for a RepairPal Certified shop is fairly straight forward. Start with experienced automotive professionals, add regular training, ASE certifications, the best tools and equipment available, and provide excellent customer service - there you have it! El Camino Smog and Repair has been serving up this great recipe in the Carmicheal area since 2005, and their happy customers have been eating it up. We verified they are set up to offer great service at fair prices, and if you read the superb comments from their recent customers, you'll see they are following through on that commitment.

Auto Makes We Service

Acura BMW Buick
Cadillac Chevrolet Chrysler
Dodge FIAT Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Ram Saturn
Scion Smart Subaru
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Oil Change & Lube
Scheduled Maintenance Service & Repair Smog/Emissions Testing Timing Belts

Amenities

Coffee Early Bird Dropoff Heated Waiting Room Open Saturday
Senior Discount Service Guarantee Shuttle Warranty Accepted

Customer Reviews 20 verified reviews

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El Camino Smog and Repair
Verified Customer
March 18, 2014

Their prices are fair, I paid nearly double for the same work at another place.

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El Camino Smog and Repair
Verified Customer
March 15, 2014

I believe they do quality work. They didn't try and pull the wool over your eyes or do any bait and switch. They tell you up-front what the cost is and they do quality work and they are not exactly cheap but compared to anyone else but above all else I have confidence in them and their abilities.

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El Camino Smog and Repair
Verified Customer
March 13, 2014

They were very nice and professional, fair on price and were able to break the process down and explain it to me.

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El Camino Smog and Repair
Verified Customer
March 08, 2014

I'm not the type of person to give out a recommendation to random people, I only give them out to people who really need it.

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El Camino Smog and Repair
Verified Customer
March 04, 2014

The business was good, however the cost to replace the part was abnormally high for both the technical aspect of repairing the part as well as the time to take repairing the part. I called in regards to my vehicle, however they told me they would call me but I had to call to figure out the status of my vehicle.

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El Camino Smog and Repair
Verified Customer
March 01, 2014

I have already referred two people. It's not a question of would you, it's a matter of I already did. I trust them.

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El Camino Smog and Repair
Verified Customer
February 28, 2014

I was supposed to get a brand new power steering pump and I got a used one. I did not find out until I picked up the car. I paid for a new one but got a used one.

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El Camino Smog and Repair
Verified Customer
February 25, 2014

I dealt with them for several months now and they are very good. They give good service. When I say good service I mean good service.

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El Camino Smog and Repair
Verified Customer
February 22, 2014

I've been there several times and they are always polite, courteous, and professional. The billing is always correct.

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El Camino Smog and Repair
Verified Customer
February 18, 2014

The convenience and when I was there, it seems they did timely work. That's my main reason, they did good work and in a timely manner.

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El Camino Smog and Repair
Verified Customer
February 11, 2014

We have gone there for quite a while. When we go in they answer our questions and do the job right. Very friendly. They have come to our house to pick us up when we needed transportation.

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El Camino Smog and Repair
Verified Customer
February 08, 2014

They repaired the issue and I have had no problem. They also tell me other things that need to be done.

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El Camino Smog and Repair
Verified Customer
February 04, 2014

They are good at what they do. They work with me.

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El Camino Smog and Repair
Verified Customer
February 03, 2014

They were able to provide same day service and they were very nice and friendly.

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El Camino Smog and Repair
Verified Customer
February 01, 2014

I have had the car there several times and they seem to be fair.

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El Camino Smog and Repair
Verified Customer
January 29, 2014

I had trouble with a three quarter ton truck and the DMV, they sent me all over, they tried to get me cleared of smog, and finally they sent me out to El Camino Smog, and Jay I, I think his name was, took on the challenge, and made some phone calls so the paperwork could get done properly. I went to Smog busters, American River Junior College, and there was still a hang-up and then they said I needed a gold service smog place, and that's how I got referred there.

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El Camino Smog and Repair
Verified Customer
January 25, 2014

I am just very happy with their service.

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El Camino Smog and Repair
Verified Customer
January 23, 2014

They are friendly and nice. They have a clean place. The price is reasonable. They do good work. I like everything they do.

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El Camino Smog and Repair
Verified Customer
January 20, 2014

Good service, my Dad uses them and told me to go there. I had an overall good experience. It was just reasonable, the pricing and the time it took for the repair.

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El Camino Smog and Repair
Verified Customer
January 15, 2014

They are the only gold shield star location.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:00pm
Sat:9:00am to 3:00pm
Sun:CLOSED
Call Now:

(916) 245-8273

Auto Repair Experience

  1. Jay Sullivan & Arne Jensen, Owners
  2. Established 2005
  3. 3 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 66 Years of Car Repair Experience