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Eilenberger's Automotive

7625 Metcalf Ave, Overland Park, KS 66204 Map & directions

Call Now: (913) 956-0050

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About Eilenberger's Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability
93
Tools & Equipment
89
Customer Service
95
Customer Conveniences
36 months / 36,000 miles
Parts & Labor Warranty

Assessment Summary

Eilenberger's Automotive was established in 1996 and has been proudly providing Overland Park and the surrounding area with quality automotive repairs ever since. This shop features a team of very experienced, highly trained, ASE Certified technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. Work performed by this Repairpal Certified shop is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “excellent”, “helpful”, “friendly”, “professional”, and “courteous”. Local shuttle service, loaner cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Message from the Shop

Local family owned since 1996.
Family and female friendly
3yr - 36mi parts and labor nationwide warranty.
"Your Satisfaction is our Success"

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Ram
Saab Saturn Scion
Smart Subaru Suzuki
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair
Windshield/Glass

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Child Friendly
Early Bird Dropoff Financing Free Estimates Free Inspection
Gas/Diesel Heated Waiting Room Loaner Car Military Discount
Senior Discount Service Guarantee Shopping Nearby Shuttle
Warranty Accepted Wireless Internet

Customer Reviews 39 verified reviews (41 total)

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Eilenberger's Automotive
Verified Customer
April 24, 2015

I have a mechanic that I used for ten years. As far as Leavenworth they are the best. They are unnecessarily in the city but work great for what I need now.

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Eilenberger's Automotive
Verified Customer
April 24, 2015

They are very nice people.

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Eilenberger's Automotive
Verified Customer
April 23, 2015

To expensive and of course they always find something wrong with your vehicle and make you think it is dangerous not to do the work. (and I am a woman) I have gone other places and they didn't think it was something at all or they had a different take on the repair. I only go there right now because of a warranty. Gone when out of warranty.

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Eilenberger's Automotive
Verified Customer
April 23, 2015

They do a great job. They let you know if you have a safety issue.

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Eilenberger's Automotive
Verified Customer
April 22, 2015

I've been going to Eilenberger's for 9 years. I haven't ever had a complaint about the quality of their work, their customer service, friendliness, prices, etc. They're awesome.

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Eilenberger's Automotive
Verified Customer
April 20, 2015

They are helpful and easy to work with. They keep my sister's car in safe working order.

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Eilenberger's Automotive
Verified Customer
April 17, 2015

They are very friendly people, accommodating, honest, is the best way to put it, and very nice people. They seem to have my best interest, they are very genuine.

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Eilenberger's Automotive
Verified Customer
April 16, 2015

They always do a great job. They're pretty friendly and pretty informative.

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Eilenberger's Automotive
Verified Customer
April 15, 2015

Friendly, honest, thorough and they take me to and from work!!

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Eilenberger's Automotive
Verified Customer
April 15, 2015

They provide professional and courteous service.

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Eilenberger's Automotive
Verified Customer
April 15, 2015

Pretty expensive and do nice work.

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Eilenberger's Automotive
Verified Customer
April 14, 2015

They repaired what I needed without additional unnecessary repairs. They repaired the vehicle on time and gave me a ride to and from the shop.

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Eilenberger's Automotive
Verified Customer
April 14, 2015

They are very friendly, know what they are doing, and they do not cheat you, you get what you pay for, they can always find the problem. They're Christian people. They are expert mechanics and I recommend anybody to go there.

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Eilenberger's Automotive
Verified Customer
April 09, 2015

They revived my car or brought it back to life. In some fashion they seemed genuinely concerned, I think recommended what was needed but did not add things to just add more charges and money. They don't do that and every time they fixed the car, and it works very well. I have got a really old car. They are always real nice to work with.

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Eilenberger's Automotive
Verified Customer
April 08, 2015

I don't like being sold something I don't need. Car services are not cheap. Nor being treated like I don't know about my vehicle because I'm a girl.

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Eilenberger's Automotive
Verified Customer
April 03, 2015

They were honest and up front with the work that needed to be done. They gave me a reasonable estimate. They were polite and the work was completed on time and to my satisfaction.

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Eilenberger's Automotive
Verified Customer
April 02, 2015

Excellect Customer Service. Car done on time and no issues with repairs/service.

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Eilenberger's Automotive
Verified Customer
April 01, 2015

Pretty solid overall, love the shuttle service, very straight foreword.

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Eilenberger's Automotive
Verified Customer
April 01, 2015

Very professional.

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Eilenberger's Automotive
Verified Customer
March 25, 2015

Great service, reasonable pricing.

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Eilenberger's Automotive
Verified Customer
March 18, 2015

The service was done in a timely manner, they explained everything that was being done, gave me the cost before they started, everyone was very friendly and helpful. I will recommend them.

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Eilenberger's Automotive
Verified Customer
March 13, 2015

Staff is friendly and I always know that they are doing good work and looking out for me.

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Eilenberger's Automotive
Verified Customer
March 05, 2015

Good service, good service, good service.

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Eilenberger's Automotive
Verified Customer
February 24, 2015

Excellent service.

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Eilenberger's Automotive
Verified Customer
February 24, 2015

That are so professional and help me keep my car going.

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Eilenberger's Automotive
Verified Customer
February 18, 2015

Good & friendly service.

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Eilenberger's Automotive
Verified Customer
February 18, 2015

It was recommended to me and I felt good about that.

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Eilenberger's Automotive
Verified Customer
February 17, 2015

I feel like they do a good job.

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Eilenberger's Automotive
Verified Customer
February 16, 2015

They do good work. It is however higher than other places. Additionally, in the past working with other shops when they change the oil, they top off all other fluids, check belts and hoses, and rotate the tires at no additional charge which Eilenberger's does not do. They are very slow. I think they over book. I work and rely on my car to get back and forth.

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Eilenberger's Automotive
Verified Customer
February 16, 2015

Excellent service.

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Eilenberger's Automotive
Verified Customer
February 16, 2015

Friendly, prompt, good explanation, clean waiting area.

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Eilenberger's Automotive
Verified Customer
February 13, 2015

They were extremely helpful, explained what was wrong with my car so I could understand, offered to drive me home and pick me up when my car was ready.

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Eilenberger's Automotive
Verified Customer
February 11, 2015

They have always been courteous, repaired right the first time what needs to be repaired or told me why they couldn't. They are honest and have made good on any complaints or mistakes they might have made. They have repaired my cars for many years and I trust them to treat me right.

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Eilenberger's Automotive
Verified Customer
February 04, 2015

They are very slow, customer service was bad and they forgot to put my car back together properly and a piece came lose on the highway and almost made me wreck.

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Eilenberger's Automotive
Verified Customer
January 22, 2015

Very disappointed. I went here because of the good reviews, but the price to replace a distributor alone, on a 2000 Nissan Pathfinder, was quoted at over $800! I ended up doing it myself in under an hour with 0 experience with cars whatsoever. The kicker? The issue was with the key ONLY AND HAD NOTHING to do with the distributor. A real Nissan mechanic figured this out in about half an hour. I will however say that they do have great customer service.

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Eilenberger's Automotive
Verified Customer
January 20, 2015

They recommended that I replace brakes pads. I took my car to KC Brake and Auto Repair and found out I had al least 50% of the pads left and did not need replacement. I doubt I needed the other recommended services

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Eilenberger's Automotive
Verified Customer
January 15, 2015

Reliable.

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Eilenberger's Automotive
Verified Customer
January 15, 2015

Good people. One time my car got worse when serviced.

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Eilenberger's Automotive
October 12, 2012

They initially said I need new brakes and rotors. I told them the rotors should be fine. The service attendant went back to the mechanic and came back and told me that I didn’t need rotors. They told me that I needed an oil change after I had dropped it off. I didn’t find out until after the fact that my wife had my oil changed about 2000 miles earlier. When they were doing the work, there was a sticker in the window and my car has a computer maintenance reminder, they reset, so I feel they knew my car did not need an oil change. Lastly, they called me up to let me know my rear brake calipers were leaking. This was covered under my Honda Warranty so I asked them to just button it up and I would take to Honda tomorrow. Honda looked at it and told me there was no leak.

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Eilenberger's Automotive
December 27, 2009

I'm a big fan of these guys. They don't recommend more than you need, nor do they cut corners. They shoot straight and have always done great work for us. I've had minor repairs (e.g. ignition switch) as well as major projects (head gasket and timing belt) done, and they've fixed it right, the first time, in a reasonable amount of time.

Super polite and helpful, my only gripe is that they can be slow to get back to you or contact you when your car is finished. Otherwise, super-happy customer here.

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1 verified customer did not leave comments but provided this rating:

(1) by Ted
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Hours of Operation
Mon - Fri:7:30am to 6:00pm
Call Now:

(913) 956-0050

Auto Repair Experience

  1. Paul Eilenberger , Owner
  2. Established 1996
  3. 4 ASE Certified Auto Technicians
  4. 70 Years of Car Repair Experience