Egans is great.
Very friendly. They worked my car in even though they were really busy.
Great place to bring my car for repairs and maintenance services. Friendly and competent.
I had a tail light that was out and the shop ordered it the day I called and had it fixed the day the part came in. Even brought my truck back to my me!
I appreciated the good communication about what repairs were needed and when my car would be done. Thank you!
Very friendly and fast.
Sam helped us with our car. He was very kind, informative, and helpful. He was able to get it done in excellent time. Thanks!
I was satisfied with all aspects of my car repair.
Look, it kind of sucks not knowing what's wrong with your car, knowing it's probably not anything huge, yet not knowing how to fix it. So going to see a mechanic is no fun no matter who you go to. I feel like Egan makes it as painless as possible, though. Their employees are friendly, they explain things in a way that makes sense, they've given me free advice over the phone, and I don't believe I've ever been upsold. 10/10, would recommend.
I was able to drop my vehicle off the night before my scheduled appointment, making it easier to arrange for a ride. The next morning I received a call that my vehicle was ready, they ended up working on it the night i dropped off. I felt very comfortable with the work done and was very impressed that i didn't receive a Laundry list of other 'Needed' repairs when i picked up my vehicle. I love not being harassed and pressured into unnecessary repairs.
I love every one at Egan's! They treat me like family
I went to have some heavy repairs done on my wipers, but when they found the problem wasn't the parts I was able to get my car fixed quicker and return the parts. It was just a very welcoming environment. They really do want to help.
Happy with your service . I will use it again.
Egan Automotive is great.
This shop is GREAT!
Pretty much better than I expected. I was afraid I'd be talked into additional repairs due to a slight oil leak, but they just tightened up the oil filter and I wasn't good to go.
Great place. Took good care of me. Fast and professional.
Good experience, felt the car was fixed correctly and the people were nice.
Very professional and friendly staff.
Good diagnostics! Thanks for the help.
They preformed as promised. They did a great job
Was in the area purchasing a vehicle and ended an inspection done. Egan got me in on short notice and did a thorough inspection. The mechanic that did the inspection was very knowledgeable and friendly.
I am very satisfied.
I like Egan. Been a customer for a long time. I also work for a company that brings our vehicles in all the time. I have always been treated with respect and kindness, which I am grateful for. I was a little bothered this last experience that I asked if the mechanic would check the plastic covering under my car and see what we could do to fix it. They fixed it, which I didn't think would take much at all to do, and then told me they were charging me $30 for a few clips and labor. I was a little surprised by that.
Needed emissions performed on my vehicle. While they were inspecting it, I received a call that my front tires were low on tread, but could easily be rotated to rear and rear rotated to front providing more time before getting new tires. I really appreciated them checking on that even though it was not asked of them.
Egan fixed a check engine light that another mechanic didn't fix the first time. Egan did it for a low price.
Always have a good experience. Service is excellent.
Eric was very professional and helpful. Even though you couldn't solve the problem that is the only negative about the experience with Egan.
Did what I needed quickly even tho I did not have an appointment
The staff was very helpful and kind and did the work well.
I have been going for a couple of years now. I find them to be professional and friendly. It's always been a good experience even when they give me bad news about my car.
Daniel is very good at describing what the problem is and explaining what needs to be done to fix it, how much the parts cost/costs of different brands of parts and how long it should take. Thanks!
Went well, glad to have my car back and looking forward to another 100k miles
Finally found a repair shop.
This was my first time doing an inspection and was very satisfied with the work on it.
The service provided was excellent. When my car needs service your shop is first on my list. It's great to have you just a half mile from my home.
What a joy to do business with. Counter help very polite and friendly. Car was done even earlier than promised and when I thought I might need new brakes they said they were still good. Honest place to return to. Thanks everyone.
Friendly service and honest.
Staff extremely helpful, respectful and kind. I always heard back when expected.
Great work, as always.
Passed inspection Dec 28th and was told I needed a brake repair on Jan 5th when I had it in for drive shaft repair still going on.
The folks at Egan are professional, courteous, friendly, and accommodating. I'm a fan.
They do a great job.
My vehicle was fixed in a timely manner. I was able to ask all of my questions. Most importantly when I take my vehicles to Egan Auto I know that it will be fixed the right way and I will be treated fairly.
If there was a rating above an A that's what they deserve. What a great job and fast. Got me back in my car a day later. Can't thank them enough for a great job. I will be sending all my friends to their shop. Thanks again guys!
Very happy with service rendered. Thanks!
This is the 3rd and final time I brought my car in. Every time we would get the van back something else was wrong with it. I'm done.
Oil filter problem after oil change. Problem corrected.
Needed to get safety and emissions done on my truck, very fast and easy process. When I was done I asked for a quote on some new tires and they had it to me within an hour.
Well done thou good and faithful servants.
Amazing repair shop. Quality work. Very honest and they treat you well.
Good job, very pleased.
Great job. Thanks! Just in time to plow snow.
BEST around!! Ron and his team are knowledgeable and NEVER try to sell you something you don't need.
Fast, friendly, knowledgeable and honest. What can I say, I know where to go for my vehicle needs. Thanks Egan!
Fair and upfront. Wish that some of the amount paid for the engine light check would have gone to some of the labor fee.
Extremely satisfied with my experience. I plan on having more work done in the future. Ron was very helpful and easy to talk to.
Ron always takes good care of me, thanks!
I was treated with respect and professional courtesy.
I had an amazing experience with Egan Auto. I brought my car in for safety and emission inspection. They gave me a list of things I needed to fix. They offered to fix it but when I told them I was going to fix it myself they gave me tips for what to do.
Brought our car in for emission/inspection. Shop did a good job and work done quickly. Everyone was friendly. Shop reception area was very clean and well lighted.
I was very pleased with the way that I was treated. Thank you.
Thought I had good work done but, upon visiting another shop that specialized in my vehicle make and model, I discovered that I had paid top dollar for a bad carburetor. Very disappointed.
Worked with us during an emergency ordeal. Very professional and courteous.
Egan Auto has never been anything but exceptional. Upfront with needed repairs, no pressure tactics, and cheerful attitudes. I won't go anywhere else.
Fast and friendly.
Very good service. A call back as I had to check back to make sure vehicle was done. Awesome people and great service though. I'll be back for sure.
As always, competent, timely, and friendly.
Excellent customer service.
Simple, straightforward, they seemed honest. I don't know anything about cars so I can't be sure but they didn't tell me to fix anything I know didn't need to be changed and they tried to explain everything to me clearly.
Daniel was very helpful!
Highly over priced, nearly 300% increase on parts, even if not OEM that can be purchased at local auto stores. Felt very dishonest.
I've always had good experience with these guys, always appreciated Rons honesty. But after paying for a brake flush, then finding that my entire system was contaminated, and the zurt fittings on the calipers were untouched, I knew they hadn't done it. Upon confrontation, Shawn says he doesn't know where that came from, and that he DID a flush. Disappointed in the CEO's dishonesty.
Always friendly and fast service
Friendly service within the estimated time frame. I had the headlights restored and the visibility easily doubled. Only, downside was the public wifi was not available.
Excellent follow up and explanation from the service technician. A job well done!
Next time please inform upfront the "extra" fee for brake inspection/assessment as this was never discussed in the phone calls or upfront at the desk when communicating to your customer. This is a lack of communication and as a customer who is calculated in a decision making process of which business to consider this is not a good practice to say "these are the charges" and what to expect and then come to find an additional charge of service never previously discussed.
It was the best experience I've had there.
Although it took longer than anticipated, in the end the job was done right.....which is what we wanted!
They were very helpful and courteous.
Although I had to return to have additional work completed Ron and the staff were very helpful and made sure the needed changes were made.
Car has been in shop 2 days even with appointment. I appeared to have had substandard parts put on my car by Egan in December, front axles that failed, both sides.
Great personal touch, very personable, I thought everyone tried hard to satisfy and the charges were reasonable. I was surprised that an attempt was made to reprogram a used computer when evidently it wasn't possible. We wasted some time and money, but I appreciated the effort and the attitude was very good. Glad you are trying to satisfy your customers
Had the break pads and disc changed. Great job, big difference in results. On the negative side, someone put greasy fingerprints on the roof liner just above the driver door.
Very friendly, and fast service.
Always very friendly and professional. It took a long time for just a basic oil change but for any repairs I wouldn't go anywhere else! I trust these guys completely with all my vehicles.
Very friendly, did the emissions test on my car in less time than expected.
Very friendly service. Honest shop.
They were able to fit both of my vehicles in for annual inspection with little notice. In the past they have made some paperwork errors but this time everything looked good. They were very professional acting.
No complaints, with the exception of whoever test drove my car, changed out all three mirrors. Never adjust peoples' mirrors!
Service was quick and helpful.
My appointment was at 8am in the morning, but it wasn't worked on until 5:30pm, which caused them to keep it another day.
Every thing seemed to go as planned.
I was impressed by their willingness to fit me into their schedule at the last minute. Everyone was very helpful and solved the problem sooner than I expected.
I was extremely happy with their customer service and the time yhey took to go over my problem and repair options
Appointment was made and friendly staff
The guys at Egan Automotive found the problem fast and fixed it fast at a very reasonable cost.
Good service, but they did not fix my issue on this visit.
Egan's is helpful and honest!
Friendly fast service with a smile!
Quick and friendly service. The repair work was right on time and exactly what was expected.
Good guys. They did exactly what they said they would do for the price they said they would do it. I am a repeat customer.
I brought my car in because it was doing this weird shaking thing. Not only did they get me in when I called, they stayed 2 hours after closing time because I had to have my car back that day. I trust Egan every time with my cars. They have gone above and beyond so many times for me, and they always give me a competitive price.
I was not pleased at all.
They are very quick, thorough and professional. I will use them again.
Good customer service. my last repair was less than satisfactory...my car is leaking oil all over my driveway.
Everyone was very nice and helpful.
Very pricey quote, I knew right away that would happen. Every one on headsets, fancy office, I knew walking in I'd be paying for much more than a repair.
You were honest and told me what it was from the beginning. Thank you. This is a rare quality to find these days.
They always treat me with respect, and do efficient, honest, good work.
They are quick. They do great work. And they know my name.
Excellent communication. Quick repair.
I have recommended this shop to others numerous times.
They seem to be a little higher priced than other shops and the customer service was lacking.
I think they are honest and very friendly.
These people are extremely knowledgeable and honest. Probably not the cheapest but their prices are very fair and I do believe that I get what I pay for.
The service is great. They take good care of their customers.
I think their prices are a little high.
We have been loyal customers for years.
Ron was extremely helpful.
I was pleased with the service.
I like the friendly customer service and great work.
They do good work, and quickly.
The interaction I have had with them has been positive.
The repair seems to be good but I was charged for diagnosing the problem when I told them what the problem was. They removed items from my dash and messed with some wires in the cab. These did not need to be touched.
They are good to work with.
Fast and happy to help.
I was referred there by a sibling and had a great experience.
I have recommended Egan's to several friends and family members because provide great service, fast and reasonable prices.
Work was done as stated.
Excellent service and the NAPA auto care warranty is awesome!
They are really nice and they will tell you what is going on with your car and explain it to you...... they going extra mile so your car is good for you.....
They did a great job, they were speedy, and had excellent customer service!
I came with a need, it was bigger than expected. Egan's did the necessary work and repair and were fair and upfront with their prices. I felt they did a great job.
We have had very positive & negative experiences recently. Most recently Egan replaced our engine mounts, but reassembled some of the parts incorrectly. When we returned the car to them, they were unable to find the issue.
These folks were very friendly and genuinely great people.
I had great customer service. The only thing is I was not notified the work was completed. However, there was additional work being completed by a different person at the same time.
After taking my Truck to several repair shops over the last 13 years. I finally think I have found someone who will keep me posted with any needed repairs and try to keep me budget.
Good service fair pricing.
I've recommended Egan Automotive to everyone I know that needs work done on their car.
Fast, honest, priced fairly.
I've had experiences with Egan that prove they are honest and trustworthy and that's important to me and to my friends.
They have always taken care of our cars and they are fair.
They are honest and fair.
They do a great job. Really friendly, too.
Decent work but always fall short of scheduled pickup time.
Not always the lowest priced option, but convenient and friendly staff.
Ron seems very attentive to my vehicle's needs.
They appear to be honest and do good work.
I am a little concerned with elevated costs.
I have always been treated with friendliness, and they have fixed what needed to be fixed.
They tried to say that there were problems with my car that didn't exist.
It feels like very time we come in we end up spending more than expected.
Very friendly staff, as a female I don't feel like I'm being taken advantage of, and they seem like they genuinely care.
The best Automotive shop I know of in Utah.
Everyone is very friendly and extremely helpful.
You were extremely friendly and easy to work with, fitting us in last minute and giving great prices.
They are fair and have great customer service.
You and your people are wonderful.
You always do a great job at a good price.
Ron is very professional in how he talks with me and clearly knows what he is talking about. His demeanor is anything but condescending. And the work is always done well.
I always feel you do an excellent job and have fair pricing.
You took car of my car promptly, supplied me with a loaner, and the bill was less than first thought.
They do great work, but my car ended up needing a a very costly repair after the other work was done. This repair was recommended to be done soon, but my didn't have any issues before I took it in with the original problem.
This company does a very thorough job, and take good care of you for the best deal they can get for you.
They are knowledgeable, honest, & know what they are doing.
They were courteous and seem to do good work, however their prices are high compared to other repair shops in my area.
I have always received excellent service and I trust Egan to be fair and prompt in their services.
It's close to work, staff is friendly, services seem to be done correctly and fairly.
I had them fix my exhaust pipe/muffler. They used the highest quality materials, and some personal recommends to help my truck run great. But I would have liked an update when the vehicle was ready, without having to call for the status.
Always had great service. Never have been told I need repairs or parts when I don't need them. Pricing and turn around is great. Communication is great.
Honest work & prices, and good service.
Service was easy to schedule. Staff was helpful and work was done on time.
I like that most all repairs can be done at your center, I live in Clearfield and lot of my friends and family wouldn't travel to Kaysville for repairs.
Great customer service and they only fix what is wrong or what I tell them. They are very honest.
I was very satisfied with my experience.
Very close and friendly.
Have always received excellent service from Egan.
I felt that they misdiagnosed my vehicle, which made it so two different repairs needed to be done. I got my car looked at by someone else, who said one thing was wrong. And when Egan look at it, they said it wasn't that part, it was something else. I trusted them, and let them fix what they thought it was. The very same day I got my car fixed, it was doing the exact thing it was doing when I brought my car in. They looked at it again, and said its also this other thing(which is what the other auto shop said it was). They would not fix the other part free, even with a discount. I won't be going there again.
They were clean and professional. I felt like they treated me fairly.
I have been coming to Egan for a couple years and I know they treat me fairly, they are considerate, and they are extremely professional.
We never received any phone calls keeping us up to date. When I would call they did not know the status, would say they will call soon and NEVER did.
The employees at Egan are friendly, professional, informative, thorough and honest. I appreciate their service very much and would recommend them to anyone needing auto services.
They are respectful, patient, and understanding.
Great service, honest, fair price.
The service was great, how ever my vehicle encountered damage.
They were very thorough and kind, but kept my vehicle 3 days longer than I was told it would take.
Have taken a couple different vehicles to them over the last few years, always satified with the work, pricing and the time and care they take to explain the needed work, pricing and options. Tony and the other staff have been great to work with.
Quick, friendly service.
Clean shop.....competitive pricing...... but the main reason is the way that they treat us. The Customer service is AWESOME!!! I broke down on I 15.... the tow truck took my car there. I have been more than happy with your service. I will drive up from Salt Lake to have you work on any up coming services needed. Thank you.
Prompt, friendly service. Easy to get an appointment.
They do great work, I feel like I've finally found an honest mechanic shop I can trust and wouldn't hesitate to refer a friend there.
Only heard good things about Egan Automotive.
Great customer service.
Got the job done quickly and less money than I expected.
We set up an appointment to bring our car in. We had to adjust our schedule to make sure that we were on time for our appointment. Since it was only for a safety inspection and emissions test, we figured it wouldn't be too long, and we brought our kids with us. We had to wait 15 to 20 minutes before our car was taken back. Now we understand that making an appointment doesn't mean anything to Egan Automotive, and we won't make the mistake of waiting for our car if we decide to bring it back. Otherwise the service was fine, and the staff was friendly.
Honesty and fair price. The problem was fixed.
They are extremely knowledgeable and they are very fair with their pricing. I have never found them to mislead, or charge me unfairly. In short they are a mechanic shop I trust having my wife handle some of the decisions with. Whenever they do an estimate they break down the things they find into things that need to be fixed, things that they recommend getting fixed, things that I should watch out for, etc.
Shane and his team are great. They're honest, provide the best quality, and great prices.
Great customer service and amazingly talented workers! Love Egans!
They went above and beyond the typical fix-it routine and found a solution that worked for us.
Superb customer service - very reasonable cost.