East Lansing Auto Pros
Hours of Operation
|Mon - Fri:||8:00am to 6:00pm|
|Sat:||8:00am to 2:00pm|
Message from the Shop
East Lansing Auto Pros is designed to exceed customer expectations by providing quality, professional services with a team of auto care specialists who are dedicated to the complete satisfaction of every customer by using fair and honest pricing.Our facility will strive to improve our industry's reputation by continually providing solutions to our customers for their vehicle maintenance and repair needs guided by responsibility, integrity, and respect. We value our employees and take pride in our teamwork approach to ensuring our customers truly value their automotive experience. We combine technology with professionalism, integrity and an attitude of ultimate customer satisfaction, to establish ourselves as the most trusted name in our industry.We will continually explore new growth areas to meet our customer needs and provide new opportunities for our personnel while moving forward with technological innovations helping more people and companies to maximize the useful life of their vehicles.Our commitment to excellence, training and controlled growth will assure our success and the loyalty of our customers. East Lansing Auto Pros believes that giving our customers quality repair at a fair and honest price is our best form of advertising. Our team of professionals has over 30 years of combined experience to serve you!!!Sincerely,Martin WashburnePresident and CEOEast Lansing Auto Pros
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Diagnosis|
|Oil Change & Lube||Scheduled Maintenance||Service & Repair||Timing Belts|
|Child Friendly||Early Bird Dropoff||Free Multi-Point Safety Inspection||Open Saturday|
|Service Guarantee||Shopping Nearby||Warranty Accepted|
Customer Reviews (4 reviews)4 Sort by: Date |
2004 pontiac vibe with Over175,000 On It.
This Place was recommended by a friend and I've been coming here for 2 years without a problem up until this last time.
Went in for an o2 sensor and waited across street at Denny's for a phone call when done. It was five minutes to being done when I recieved a call saying they won't have my part till next day and it would be ideal if i could leave it overnight. Upset as i was, i didn't have anywhere else to take it OR time to fix it. long story short i left it, never got call at scheduled time next day (morning) and had to call twice to find out it wasn't done it early AM like i was promised. Finally arranged ride (wasn't offered one from them even though i found out while there that they provide them) and sat in room waiting to make sure car was completed. Now i'm shopping for a new place.
The owner, Marty, has been servicing my family's cars for years. In addition to being a master mechanic, Marty is honest, capable, and dedicated to customer satisfaction. Repairs and maintenance have always been done professionally, quickly, and at very reasonable rates. I wouldn't go anywhere else. East Lansing Auto Pros is a fabulous place.
I went there because my dealer told me several things to do and the price is twice higher than normal. I have my vehicle checked in Auto Pros, they gave me reasonable suggestions, like I do not need to do some of them, and we should keep our eyes on some of them. I would recommend Auto Pros to my friends definitely.