E&J Auto Service

service@eandjautoservice.com
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5359 W Addison St
Chicago, IL 60641 USA
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17:30
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CLOSED NOW
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7:00am to 5:30pm
CLOSED NOW
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7:00am to 5:30pm
F
7:00am to 5:30pm
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7:00am to 5:30pm
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Closed
W
7:00am to 5:30pm
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Closed
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7:00am to 5:30pm
Call now:
(773) 377-8758
55 Verified Reviews

Auto Repair Experience

  • Joseph Borrelli, Service Manager
  • Established 1964
  • 2 Auto Repair Mechanics on Staff
  • 65 Auto Repair Mechanics on Staff
Scorecard

E&J Auto Service was established way back in 1964 and has been proudly providing the Chicago area with quality auto repairs ever since. This shop features a very experienced, well trained and ASE certified team who are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “honest”, “professional”, “courteous”, “helpful”, and "dependable". A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.

Details

Auto Repair Experience

  • Joseph Borrelli, Service Manager
  • Established 1964
  • 2 Auto Repair Mechanics on Staff
  • 65 Auto Repair Mechanics on Staff

Specialties

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • ACDelco
  • TECH-NET
  • iATN

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

Repair Process

We are an ASE Certified shop employing only ASE Master Certified Technicians and ASE Certified service consultants. We pride ourselves in offering top notch service and decades of experience to make sure your car is fixed right the first time- at a fair price.

Before any repairs are begun, we will take the time to get to know YOU. We work with you to find out your needs and concerns for your vehicle. Then, we perform a thorough diagnosis of your vehicle and check all possible causes for your vehicle’s particular concern to determine exactly what needs to be done to meet your repair need. At that point, we provide you with a full detailed estimate of all the parts and labor required to perform a quality repair that you can rely on. This allows you to know exactly what the condition of your vehicle is, and what your repair options are. We then leave the decision to proceed with the repair up to you -without high pressure sales tactics. With your approval, we procee

Reviews

Overall Rating

55 Verified Reviews

Customer Reviews

by Verified Customer July 05, 2016

I have lived in the neighborhood over 20 years and have passed this place a 1000 times and was curious. I have always well maintained my vehicles but since I was going on a long road trip and I suspected my front brakes needed work, I wanted an inspection and tune-up done. I assumed this was an old school mechanic shop but instead was greeted in a professional and courteous manner. The technology was up to date. I was sent updates along with pics of each inspection made. At the end the car passed inspection BUT yes I needed my front brakes worked on and an air filter. Great experience, would recommend to anyone .

Reply from E&J Auto Service – by E and J Auto Service July 28, 2016

We are glad you stopped in to meet us! Let us know any time we can help you!

by Verified Customer June 30, 2016

Always great!

by Verified Customer June 30, 2016

The work that was done was explained to me I'm detail. It helps knowing what is going on.

Reply from E&J Auto Service – by E and J Auto Service July 28, 2016

Educating our customers about WHY their car needs what we are recommending makes us feel good. We truly enjoy sharing our knowledge of cars with our customers, and invite customers to ask any car related questions that they have.

by June 30, 2016

Very friendly

by Verified Customer June 29, 2016

Friendly, knowledgable staff. The email .pdf of the inspection results was a great touch - very helpful and informative!

Reply from E&J Auto Service – by E and J Auto Service July 28, 2016

We are so happy that you appreciate the extra time and effort it takes to prepare an individually personalized emailed maintenance report with pictures of the various items we inspect on your vehicle. We feel better knowing that you are making informed decisions about your vehicle's maintenance needs based on the actual condition of your vehicle's various components.

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by Verified Customer June 27, 2016

Joe & John gave a realistic suggestions about the problems my 2013 Honda CRV.

Reply from E&J Auto Service – by E and J Auto Service July 28, 2016

Thank you for bring us fresh baked brownies!

by Verified Customer June 22, 2016

Joe was very precise and informative about all the problems my car was having. Daniel was my automotive technician and he did an amazing job! Definitely would recommend.

by Verified Customer June 20, 2016

We have used E&J since we moved to the neighborhood 7 years ago. John and Joe have provided great service at a fair price.

Reply from E&J Auto Service – by E and J Auto Service July 28, 2016

Thank you for your years of loyalty to our shop. We will continue to strive to provide you with the level of service you deserve.

by Verified Customer June 20, 2016

The work was done in a timely manner and the repair resolved the problem.

by Verified Customer June 16, 2016

They're always upfront and very informative with what they're doing and what does or does not need to be done in the future. Their detailed emailed reports are a nice touch too.

Reply from E&J Auto Service – by E and J Auto Service July 28, 2016

Pointing out future preventative maintenance and repair needs is one of our favorite things to do. When our customers can plan ahead for inevitable necessary car expenses, it helps them to budget for a quality repair - as opposed to having to make an emergency quick decision on a major expense.

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by Verified Customer June 16, 2016

it was great

by Verified Customer June 14, 2016

I really like this shop. They are very efficient. They let you know what was wrong with the car, did it in a timely manner and they fix my vehicle! I was very pleased and yes I intend on using them again.

by Verified Customer June 13, 2016

Repaired air conditioning with freon, fixed light that was out on the backend of the car and did an overall check. Always friendly, direct and proficient to fix whatever is not working.

by Verified Customer June 10, 2016

Very satisfied. Always able to schedule in a timely manner. Take both work truck and personal car for nearly 5 years and have always had exceptional service. Very happy customer!

by Verified Customer June 09, 2016

Good

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by Verified Customer June 08, 2016

service was good

by Verified Customer June 08, 2016

They had our car and were able to complete everything in a timely manner and to our satisfaction.

by Verified Customer September 11, 2015

Expert service and honest, they never try to sell you on a. service you don't need. You are given an explanation of any work that needs to be done and whether you can wait or if it's something that needs immediate attention . As a woman you are afraid of being taken advantage of but never here. I've been going here for years and wouldn't go any place else.

Reply from E&J Auto Service – by E and J Auto Service October 06, 2015

Darlene, Thank you for your years of loyalty!

by Verified Customer September 11, 2015

Friendly, honest, fair prices, great work and fast.

by Verified Customer September 11, 2015

We have always had courteous service, and have never had any further problems with the repairs.

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by Verified Customer September 11, 2015

I like the professional approach in explaining in detail their process in diagnosing and repairing the vehicle.

Reply from E&J Auto Service – by E and J Auto Service October 06, 2015

Pablo, Thank you for your feedback. We always strive to educate our customers about the repairs being performed on their cars. Its good to know you appreciate that!

by Verified Customer September 08, 2015

They are very dependable and we trust their work. Have been going there for years!

by Verified Customer September 04, 2015

They are knowledgeable and explain what they're doing well. I have never had another issue with anything that they have fixed.

Reply from E&J Auto Service – by E and J Auto Service October 06, 2015

Kevin, Its great to hear you've never had an issue with any of the repairs we have performed. And just in case you ever do - we warranty our repairs for 2 years/24,000 miles!

by Verified Customer September 03, 2015

Fast reliable service with a car wash!!

by Verified Customer September 02, 2015

The offer the best service.

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by Verified Customer August 28, 2015

They are very helpful, reasonably priced and genuinely interested in honest business.

by Verified Customer August 28, 2015

I trust John.

by August 26, 2015

The work is exceptional, the staff is friendly and they explain in detail what work needs to be done beforehand and what work they did afterwards.

Reply from E&J Auto Service – by E and J Auto Service October 06, 2015

Thank you for your feedback! We love our customers!

by Verified Customer August 24, 2015

We have been going to E&J for service to both our cars for many years.

by Verified Customer August 21, 2015

They deal with Volvos and they are the only shop that's been recommended to me.

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by Verified Customer August 19, 2015

Great people, great service.

by Verified Customer August 18, 2015

Honesty and great customer service.

by Verified Customer August 14, 2015

They are very friendly, easy to communicate with. Good explanation of services and what the car needed. Work was done on time.

by Verified Customer August 12, 2015

E&J has never disappointed me. I have taken multiple family members cars as well, with complete satisfaction!

Reply from E&J Auto Service – by E and J Auto Service October 06, 2015

Ken, So thankful to have you as a customer!

by Verified Customer August 10, 2015

Great service.

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by Verified Customer August 07, 2015

They have always been friendly, courteous, and professional.

by Verified Customer August 06, 2015

They are prompt, friendly, trustworthy and stand by their work.

by Verified Customer July 30, 2015

The customer service rep was very polite and helpful. My car was fixed quickly and for a reasonable price.

by Verified Customer July 28, 2015

Professional service.

by Verified Customer July 23, 2015

They provide excellent service at a fair price.

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by Verified Customer July 20, 2015

High quality work provided.

by Verified Customer July 13, 2015

Good service, honest staff, reliable repair.

by Verified Customer July 08, 2015

I have always recommended E & J Auto to my friends and family because they have kept our family cars running in top shape for many years under their care. They also advise us on precautionary measures always. The mechanics are extremely knowledgeable.

Reply from E&J Auto Service – by E and J Auto Service October 06, 2015

Debbie, Thank you for your business! We'll continue to strive to keep your family's vehicles running at their very best!

by Verified Customer July 07, 2015

I have been using E&J for many years (as well as some of my children). I always feel safe in my car especially when I'm driving on the highways to see my children after E&J has done their routine checkup. I'm very faithful about my routine visits.

Reply from E&J Auto Service – by E and J Auto Service October 06, 2015

Sue, You are our favorite kind of customer! By allowing us to keep your routine maintenance up to date, we are able to feel confident that your car will provide you with years of great reliability!

by Verified Customer June 26, 2015

We took our car to E&J after another repair shop could not find out what was wrong with our car. E&J did a thorough job of checking out the car, found the problems and fixed them completely to our satisfaction.

Reply from E&J Auto Service – by E and J Auto Service October 06, 2015

Tom, we are so glad we were able to repair your car to your satisfaction!

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by June 23, 2015

Very overpriced!

Reply from E&J Auto Service – by E and J Auto Service October 06, 2015

We are sorry you feel our pricing is higher than other shops. We always strive to strike the best balance between quality, service and price. We would rather be able to assure our customers the most reliable high quality repair with an incredible warranty, rather than just be the cheapest guys in town. We certainly understand if that does not fit your needs at this time.

by Verified Customer June 08, 2015

The service was excellent.

by Verified Customer May 29, 2015

Excellent service, super courteous, and great prices!!

by Verified Customer May 27, 2015

I have been a customer for many years and have always been completely satisfied with the service and advice.

by May 27, 2015

They went above and beyond to get the job done.

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by Verified Customer May 21, 2015

I was very happy recommending E&J and going back myself. The last time was not a good experience due to new staff but I respect John as the face of the business.

Reply from E&J Auto Service – by E and J Auto Service October 06, 2015

Diana, Thank you for your respect in our business. We know there was some preventative maintenance recommendations for your vehicle on your last visit that you chose not to perform. We are truly sorry if the way those items were presented to you was off-putting in any way.

by Verified Customer May 01, 2015

Thorough and extremely trustworthy.

by Verified Customer April 30, 2015

Excellent service. Trustworthy. Good price.

by Verified Customer April 03, 2015

E&J represents honest, reliable service. I have complete confidence in their workmanship and consistently recommend them to friends and family.

Reply from E&J Auto Service – by E and J Auto Service October 06, 2015

Patricia, Thank you for your confidence in our work! We truly appreciate you as a customer!

1 verified customer did not leave comments but provided this rating:
by 1 verified reviewer
Coupons

Summer Maintenance Special $30.00 off

E&J Auto Service
5359 W Addison St
Chicago, IL 60641

Details

Oil & Filter Change, Four Tire Rotation & Inspection, Battery, Starter & Alternator Test, Brake System Inspection, Complete Car Care Safety Inspection, Personal Car Care Report Card Prepared Especially For You. Regular price $79.95 now only $49.95

Must present coupon at time of service-not valid on previously performed service

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Expiration Date:

08/19/2016

Coupon data is provided by merchants. RepairPal does not guarantee and shall not be responsible for validity or accuracy of any information of the coupon. Coupon ID #1764

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