DW Campbell Tire and Service Center
1921 Howell Mill Road, Atlanta, GA 30318 Map & directions
Call Now: (404) 445-1264
“I have been using their services for more than 5 years, and I am extremely pleased and trust them very much.”
“I feel like I can trust DW Campbell to give me the service I need without recommended service I don't need.”
“For more than 20 years, my family has been using DW Campbell Tire & Auto on Howell Mill Rd for our car care...”
“Very friendly people, nice atmosphere, provide coffee and magazines and very convenient location.”
“The mechanics and service manager provided good information, kept me updated, and offered me a loaner car if...”
“Great service, friendly people and they get the job done fast. Thanks!”
“I have been taken my cars to D.W. Campbell Tire and Auto for years and the customer service is really second...”
“Ray, Leonard and Tony always make an effort to work in our cars as soon as possible when I don't have an...”
“I wish more businesses were like D.W. Campbell. I have always found them to be extremely professional and...”
“I appreciate that I was taken seriously when I explained what I thought the problem was. Everyone was...”
“I did a internet search for one of the highest rated service centers. I agree with the reviews that this is...”
“Ray, Leonard and Tony are all personable and professional. Trust them with my CARS”
RepairPal’s Comprehensive Evaluation
When reviewing candidates for our Certified Shop Network we look primarily at their employees, and especially that they are experienced, trained, and certified. DW Campbell hit a home run in all these categories! They have 140+ years of experience between the group, all are ASE certified, and they receive regular training to keep up to date with the latest technologies. In addition to their outstanding team the shop is open on Saturday and offers a clean and bright waiting room complete with cable television and coffee.
Message from the Shop
At DW Campbell Tire and Auto Service Center, we found an impressive four ASE certified tiechnicians on staff, including three Master Technicians, who have nearly 90 years of experience between them. This is the reason the received a perfect score in the Technical Ability section of the assessment. An ASE Blue Seal of Excellence shop, they also employs a sales staff that are ASE certified C-1 Service Consultants. In addition to their outstanding technical team, the shop also cares greatly about customer service, as is evident by their Saturday hours, a clean and bright waiting area that includes cable television, free WiFi and good coffee. They also carry a full line of Goodyear, Dunlop and Kelly tires
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Diagnosis|
|Hybrid/Electric||Muffler & Exhaust||Oil Change & Lube||Scheduled Maintenance|
|Service & Repair||Timing Belts||Tire Sales/Repair||Transmission Repair|
|Child Friendly||Coffee||Early Bird Dropoff||Financing|
|Free Estimates||Free Inspection||Gas/Diesel||Loaner Car|
|Open Saturday||Shuttle||Wireless Internet|
Customer Reviews 40 verified reviews (41 total)40 Sort by: Date |
I've been a customer for 1.5 years. Normally, I would have given a higher rating. However, the last two maintenance repairs, I was extremely dissatisfied. I paid for a couple of services and discovered the next day that it had not been performed. It cost me more time and fuel to revisit the shop, in order to receive corrective maintenance performed.
No call from shop to let me know that my car was done. When I called shop, they claimed to have attempted to leave a message on my cell but my cell phone showed no trace of a call. Arived at shop literally one minute after close - not a sole person there to help. Had to wait until following morning to pick up. This shop is one that I go to only in emergency situations when there is no other option.
For more than 20 years, my family has been using DW Campbell Tire & Auto on Howell Mill Rd for our car care needs. The staff are always helpful and courteous, explaining completely what services are needed and also telling us when we don't need something that another shop suggested. They've even fixed flats for free for our panicked teenagers! I recommend this shop to all my new neighbors when they ask who I take my cars to. Thanks!
I was headed to D.W. Campbell Goodyear to have an engine-light problem attended to, but the problem apparently was far worse than I expected. When my car died in the right lane of Howell Mill about 20 yards from the shop, three of your wonderful employees came out to push it in!! I was saved from the glaring eyes of drivers, as well as a towing expense. The diagnostic was done within a half-hour. And though in the end, the problem was far, far worse -- and more expensive -- than worthwhile for the aging VW, the employees' diligence and care deserve kudos. I will definitely be back for future maintenance on my new vehicle.
The mechanics and service manager provided good information, kept me updated, and offered me a loaner car if I needed one (I chose to wait instead. Skip the coffee there is better across the street and if your wait is long there is the Atlanta Food Truck Park across the street as well as some chain options.