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D.W. Campbell Goodyear

1906 Professional Way, Woodstock, GA 30188 Map & directions

Call Now: (470) 297-6240

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About D.W. Campbell Goodyear

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
93
Technical Ability (?)
93
Tools & Equipment (?)
92
Customer Service (?)
95
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

D.W. Campbell of Woodstock was established in 2010 and is part of a small chain of repair facilities. They demonstrate a lot of the best practices in automotive repair, including having an ASE Certified staff, consistent ongoing training, and investing in some of the best automotive tools and computer diagnostic equipment available. Coupled with good customer feedback we feel this RepairPal Certified shop is a nice fit into our growing network of the best full service automotive repair shops in the nation. They are capable completing repairs ranging from tires and alignment to state emissions testing. All work is backed with a 24-month / 24,000-mile warranty for your peace of mind. Shuttle service, Saturday hours, early bird drop off, and a clean comfortable waiting area with wireless Internet are available for your convenience.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair
Transmission Repair Windshield/Glass

Amenities

AAA Member Discount Car Pickup/Dropoff Coffee Early Bird Dropoff
Extended/Evening Hours Financing Free Estimates Free Inspection
Gas/Diesel Heated Waiting Room Loaner Car Military Discount
Open Saturday Open Weekends Parts/Accessories Rental Car
Senior Discount Service Guarantee Shopping Nearby Shuttle
Store Towing Warranty Accepted Wireless Internet

Customer Reviews 39 verified reviews

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D.W. Campbell Goodyear
Verified Customer
November 23, 2013

They are very convenient because I work next door. They are not always the best price but do a very good job.

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D.W. Campbell Goodyear
Verified Customer
November 22, 2013

I have been going there a lot and they treat me well. I am happy with the work they have done.

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D.W. Campbell Goodyear
Verified Customer
November 20, 2013

They just did a good job on time at a good price.

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D.W. Campbell Goodyear
Verified Customer
November 18, 2013

Great service, friendly.

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D.W. Campbell Goodyear
Verified Customer
November 16, 2013

They told me how long for an alignment but they quoted me a wrong time because they didn't have the car up on the rack yet.

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D.W. Campbell Goodyear
Verified Customer
November 15, 2013

Good service and friendly personel.

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D.W. Campbell Goodyear
Verified Customer
November 11, 2013

Doug gave me excellent customer service.

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D.W. Campbell Goodyear
Verified Customer
November 09, 2013

They did good service.

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D.W. Campbell Goodyear
Verified Customer
November 08, 2013

Always professional and courteous.

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D.W. Campbell Goodyear
Verified Customer
November 06, 2013

Dependable work.

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D.W. Campbell Goodyear
Verified Customer
November 06, 2013

The service was good when I went in. They explained what was going on. They explained it so I knew what was happening. They were good to me and explained everything in detail. I am very pleased with them.

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D.W. Campbell Goodyear
Verified Customer
November 06, 2013

The technicians explained everything that was wrong with my car and they even showed me. The manager was very helpful, and they were all extremely nice.

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D.W. Campbell Goodyear
Verified Customer
November 04, 2013

I like the service they provide and feel the folks do quality work. They have good customer service.

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D.W. Campbell Goodyear
Verified Customer
November 04, 2013

It was just an oil change. They were a little over priced and their advertisement was misleading.

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D.W. Campbell Goodyear
Verified Customer
November 02, 2013

Nobody's perfect

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D.W. Campbell Goodyear
Verified Customer
November 02, 2013

I actually became friends the with the guys down there. They very friendly and do good work.

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D.W. Campbell Goodyear
Verified Customer
October 30, 2013

I think they are reliable and honest. They are trustworthy and I just think that is hard to find in somebody that is working with cars. We really like their workmanship and they give you a lot of options. They tell you things that really absolutely need to be done and the things that you can wait on at a later point.

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D.W. Campbell Goodyear
Verified Customer
October 26, 2013

I really like them and I get very great service.

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D.W. Campbell Goodyear
Verified Customer
October 26, 2013

They are not trustworthy. They do service you don't ask for then charge you for it. In addition to that they have over charged me for over quoted services. I'm pretty sure they double charged me for stuff.

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D.W. Campbell Goodyear
Verified Customer
October 23, 2013

He was quick and handled it efficiently and very polite.

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D.W. Campbell Goodyear
Verified Customer
October 21, 2013

They took care of me completely. They went above and beyond. They didn't sell me anything I didn't need. No complaints on my part.

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D.W. Campbell Goodyear
Verified Customer
October 18, 2013

Professional service and an "easy to do business with" attitude.

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D.W. Campbell Goodyear
Verified Customer
October 18, 2013

I would probably give them a ten on the craftsmanship but it took two weeks to get my bank account corrected. They did not credit a hundred dollar cash payment. Instead they charged my account and really messed it up when they went to do corrections by charging the account again and doing the right transactions.

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D.W. Campbell Goodyear
Verified Customer
October 16, 2013

took my 2014 jeep in for a nail in the tire and to have the oil changed...... the next day my wife and I left town to make several stops at clients offices out of town when I turned on the navigation, all items stored were erased everything in the computer system had been completely erased while on the trip I called the tire store, they said that happens sometimes on the new vehicles, good answer!!!!

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D.W. Campbell Goodyear
Verified Customer
October 15, 2013

They have been working for me for a year now, I enjoy them. Doug takes care of me well.

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D.W. Campbell Goodyear
Verified Customer
October 14, 2013

They do great work.

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D.W. Campbell Goodyear
Verified Customer
October 14, 2013

It appears everything was done perfect.

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D.W. Campbell Goodyear
Verified Customer
October 12, 2013

They were very nice. I would be likely to recommend them if I lived up there.

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D.W. Campbell Goodyear
Verified Customer
October 11, 2013

We were happy with their service and they take care of all our issues.

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D.W. Campbell Goodyear
Verified Customer
October 11, 2013

I really like Good Year. I take my car there for oil changes, and the staff is very friendly.

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D.W. Campbell Goodyear
Verified Customer
October 11, 2013

It was understaffed but the service was good. You had to wait a bit for an oil change. They did not reset the computer and it is saying we still need the oil changed.

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D.W. Campbell Goodyear
Verified Customer
October 09, 2013

I showed up five minutes before they were closing. They went ahead and did the oil change even though it meant them staying past closing time. I had a dog and five children that were able to stay in the car. I really appreciated their kindness and willingness to help me.

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D.W. Campbell Goodyear
Verified Customer
October 07, 2013

Great service, friendly, economical, trustworthy.

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D.W. Campbell Goodyear
Verified Customer
October 03, 2013

Good service - in a reasonable amount of time - good knowledge on additive for my oil.

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D.W. Campbell Goodyear
Verified Customer
October 02, 2013

Fast, efficient, and friendly service.

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D.W. Campbell Goodyear
Verified Customer
October 02, 2013

Fast. Efficient. Great customer service.

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D.W. Campbell Goodyear
Verified Customer
September 28, 2013

They get rude and nasty if you don't pay their ridiculously inflated repair prices and they recently added on all kinds of charges so my oil change on my truck went from about $35.00 to $50.00

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D.W. Campbell Goodyear
Verified Customer
September 21, 2013

Good customer service.

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D.W. Campbell Goodyear
Verified Customer
September 10, 2013

Excellent service.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 6:30pm
Sat:7:30am to 5:00pm
Sun:CLOSED
Call Now:

(470) 297-6240

Auto Repair Experience

  1. Doug Liebert, Manager
  2. Established 2010
  3. 5 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 1 ASE Master Auto Technicians
  6. 60 Years of Car Repair Experience