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D.W. Campbell Goodyear

1291 Powers Ferry Rd, Marietta, GA 30067 Map & directions

Call Now: (470) 297-6226

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About D.W. Campbell Goodyear

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability (?)
93
Tools & Equipment (?)
93
Customer Service (?)
95
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

D.W. Campbell of Powers Ferry Road has been serving the Marietta community since 1985. Our team found this location to be a quality automotive repair facility that is staffed with experienced industry veterans. This RepairPal Certified shop features a team of individuals who are highly qualified to service and repair your modern vehicle, they attend regular training and have the automotive tools and computer diagnostic equipment necessary. Repairs range from basic services to state emissions testing. They also have some of the best tire and alignment equipment and a full line of tires to keep your vehicle rolling down the road safely. They back their work with a 24-month / 24,000-mile warranty. Early bird drop off, shuttle service, rental cars, and a clean comfortable waiting area with wireless Internet are available for your convenience.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair
Transmission Repair Windshield/Glass

Amenities

AAA Member Discount Car Pickup/Dropoff Child Friendly Coffee
Early Bird Dropoff Extended/Evening Hours Financing Free Estimates
Free Inspection Heated Waiting Room Open Saturday Open Weekends
Parts/Accessories Rental Car Senior Discount Service Guarantee
Shopping Nearby Shuttle Store Towing
Warranty Accepted Wireless Internet

Customer Reviews 47 verified reviews (48 total)

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D.W. Campbell Goodyear
Verified Customer
November 23, 2013

I think they need to learn how to save customers money. $10 voucher I can use next time since I paid more than $80 for a oil change trip. They have a scheme of save $10 if you spend more than $50. My AC on other car was fine a little leak was there which requires just a refill and it was good for the summer. But they given a quote of $400 to replace parts and labor. I guess they can improve on recommendations.

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D.W. Campbell Goodyear
Verified Customer
November 23, 2013

I had two car services there. They told me how long it would be. I went to eat and then I went back for an estimate of what is going on. They were very helpful and informative. I am a mechanic so I can tell when they are pulling me around. They were very helpful, the customer service was good, and they are very friendly. I got there in the morning and they got a rush of people. They helped everyone and were polite.

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D.W. Campbell Goodyear
Verified Customer
November 23, 2013

I have some service issues with them every now and then. I am still happy with them.

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D.W. Campbell Goodyear
Verified Customer
November 23, 2013

I get the impression they only do certain repairs. The only reason I use them is because they are right up the road from me.

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D.W. Campbell Goodyear
Verified Customer
November 20, 2013

It is quick and economical.

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D.W. Campbell Goodyear
Verified Customer
November 18, 2013

It was good service. I got in and out pretty quickly. Overall it was good.

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D.W. Campbell Goodyear
Verified Customer
November 16, 2013

All service has been timely and done well

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D.W. Campbell Goodyear
Verified Customer
November 16, 2013

I have taken my cars to them for 30 years.

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D.W. Campbell Goodyear
Verified Customer
November 16, 2013

Great service but I feel like the service people, particularly John, really care about taking care of you (making sure you are safe & at a fair price)

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D.W. Campbell Goodyear
Verified Customer
November 16, 2013

They are very professional to work with. They don't nickel and dime you. They aren't pushy. They really promptly serviced my car.

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D.W. Campbell Goodyear
Verified Customer
November 16, 2013

I'm satisfied with their work.

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D.W. Campbell Goodyear
Verified Customer
November 14, 2013

Great explanation of services with a competitive price.

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D.W. Campbell Goodyear
Verified Customer
November 12, 2013

The guys at my location are so nice and thorough and have gone out of their way to help in so many ways. I will always come back to them. I trust them!!!

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D.W. Campbell Goodyear
Verified Customer
November 12, 2013

Extremely good service and very professional. The technician came out to talk to me and gave a couple recommendations. Also, my appointment was on time and out in an hour.

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D.W. Campbell Goodyear
Verified Customer
November 09, 2013

Good service

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D.W. Campbell Goodyear
Verified Customer
November 09, 2013

They aren't too pushy with their recommendations. When I share a concern, like it may be time to change my brake pads they are honest and won't recommend a service unless it is really necessary. My only recommendation would be the timeliness in their completion of work or setting better expectations as to how long a service would take. I typically wait for my oil change and it would be great to know how long they expect it to take.

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D.W. Campbell Goodyear
Verified Customer
November 09, 2013

They were recommended to me and they did everything my sister told me. They were friendly and did not overcharge me. I was pleased with the work.

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D.W. Campbell Goodyear
Verified Customer
November 08, 2013

I am overall satisfied with the service and the lack of propensity to always try to upsell me like many dishonest mechanics do. Only issue is that last time they recommended changing my belts and hoses and I declined. When I asked about it this time, they said my belts and hoses are fine and don't need to be changed. Wondering why they recommended I change them last time. Seems shady.

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D.W. Campbell Goodyear
Verified Customer
November 08, 2013

I have gotten satisfactory service every time I have taken the car in. They are reliable and convenient. Quality people.

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D.W. Campbell Goodyear
Verified Customer
November 08, 2013

I was impressed with their service. I had been there before. I had a nail in my tire. They were very kind. They were very timely on working on my car.

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D.W. Campbell Goodyear
Verified Customer
November 07, 2013

Excellent service at a fair price

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D.W. Campbell Goodyear
Verified Customer
November 07, 2013

Because of the manager Ron, he told the guys to stop checking the fluids in my car. I was very upset about the service.

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D.W. Campbell Goodyear
Verified Customer
November 07, 2013

No complaints. It was just an emissions test, there wasn't much to do. Very quick service.

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D.W. Campbell Goodyear
Verified Customer
November 06, 2013

Prices are high

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D.W. Campbell Goodyear
Verified Customer
November 06, 2013

They provide a thorough explanation of what what is being done.

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D.W. Campbell Goodyear
Verified Customer
November 02, 2013

Friendly, helpful staff.

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D.W. Campbell Goodyear
Verified Customer
October 31, 2013

Great service. John, Ron and Vernon take the time to explain the problem and all solutions in terms I can understand.

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D.W. Campbell Goodyear
Verified Customer
October 31, 2013

I like the service, the people, the place, and the coffee.

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D.W. Campbell Goodyear
Verified Customer
October 30, 2013

I was out of town at the time and my tire had a chunk out of it and they got it fixed while I was at work which is seventy-five miles from my house. They were really helpful.

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D.W. Campbell Goodyear
Verified Customer
October 28, 2013

This store has constantly provided high quality and professional service. Because of this, I trust all my cars with them.

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D.W. Campbell Goodyear
Verified Customer
October 28, 2013

I am very much satisfied with the service. The prices were very reasonable compared to others that I have checked with.

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D.W. Campbell Goodyear
Verified Customer
October 26, 2013

I've been going to the Powers Ferry location for about 20 years and they've been extremely helpful. I've also been dealing with Vernon for at least 10 years. He is very personable and responsive to a customer's needs. Vernon and John are the two best employees at Powers Ferry that I deal with on a regular basis.

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D.W. Campbell Goodyear
Verified Customer
October 23, 2013

They did a great job. They are nice and personable.

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D.W. Campbell Goodyear
Verified Customer
October 19, 2013

Every time I use Goodyear for my car I get the best service available. I'm always pleased with their work.

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D.W. Campbell Goodyear
Verified Customer
October 19, 2013

The service was very quick and friendly. They are very welcoming. I would recommend them to anyone.

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D.W. Campbell Goodyear
Verified Customer
October 17, 2013

Thorough work, helpful, friendly team.

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D.W. Campbell Goodyear
Verified Customer
October 10, 2013

My wife left there in tears due to the customer service that she was given.

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D.W. Campbell Goodyear
Verified Customer
October 09, 2013

I've been going to these guys for about a dozen years and I always get good, prompt service.

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D.W. Campbell Goodyear
Verified Customer
October 04, 2013

I was completely satisfied with the service performed.

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D.W. Campbell Goodyear
Verified Customer
October 03, 2013

They're professional and polite. I noticed the mechanics are serious about their work. I like the way the shop manager consults with the customers. He's takes time to explain.

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D.W. Campbell Goodyear
Verified Customer
October 03, 2013

This shop has high standards when it comes to customer service.

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D.W. Campbell Goodyear
Verified Customer
September 18, 2013

I lways get the service expected and on time. I often need a ride to work and back and they get it done for me.

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D.W. Campbell Goodyear
Verified Customer
September 18, 2013

People are friendly, service I usually done quick but they are a little high on cost.

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D.W. Campbell Goodyear
Verified Customer
September 18, 2013

they are dependable

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D.W. Campbell Goodyear
Verified Customer
September 12, 2013

Good dependable service. I use them often for basic maintenance and minor repairs.

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D.W. Campbell Goodyear
Verified Customer
September 04, 2013

I have been doing work with them since 2007 and they have always been courteous professional and honest.

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D.W. Campbell Goodyear
Verified Customer
September 04, 2013

Very honest folks and trust their work.

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D.W. Campbell Goodyear
November 08, 2013

The service manager at this shop is very knowledgeably, straightforward and as honest as they come.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:00am to 6:00pm
Sat:8:00am to 5:00pm
Sun:CLOSED
Call Now:

(470) 297-6226

Auto Repair Experience

  1. Ron Eveler , Manager
  2. Established 1985
  3. 2 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 45 Years of Car Repair Experience