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Dunn Chevrolet Buick

3000 Dustin Road, Oregon, OH 43616 Map & directions

Call Now: (419) 299-4946

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About Dunn Chevrolet Buick

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability (?)
100
Tools & Equipment (?)
93
Customer Service (?)
95
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Dunn Chevrolet Buick, a family owned dealership, have been proudly serving the Oregon and surrounding communities since 1909. They are focused on excellent customer service and working under the philosophy of "Be honest and as good as your word. When you make a promise, keep it." Their experienced team of certified technicians is led by manager Phil Tipton who has been with Dunn for over 30 years. Some technicians and service advisors have been there just as long or longer than Phil. This well established team is at the ready to get your vehicle fixed right, the first time. All work is confidently backed by a 12-month /12,000 mile warranty. We found customer amenities to be what you would expect of a dealership, including a customer shuttle, rental car availability, a car wash, a children's play area, and much more.

Auto Makes We Service

Buick Chevrolet

Specialties

Collision Repair & Paint

Amenities

AAA Member Discount Car Wash Child Friendly Coffee
Early Bird Dropoff Extended/Evening Hours Free Estimates Military Discount
Rental Car Senior Discount Shopping Nearby Shuttle
Towing Wireless Internet

Customer Reviews 29 verified reviews

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Dunn Chevrolet Buick
Verified Customer
October 02, 2013

I was pleased.

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Dunn Chevrolet Buick
Verified Customer
October 02, 2013

Cooperation with the service crew.

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Dunn Chevrolet Buick
Verified Customer
October 02, 2013

Service is good but pricing is a little high.

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Dunn Chevrolet Buick
Verified Customer
September 20, 2013

We like Dunn Chevy.

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Dunn Chevrolet Buick
Verified Customer
September 20, 2013

They are fast and polite.

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Dunn Chevrolet Buick
Verified Customer
September 19, 2013

I have dealt with them for a number of years and I have always been happy with the service they have provided. They treat me like family.

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Dunn Chevrolet Buick
Verified Customer
September 16, 2013

I am very satisfied with the work they do. The work is done fine and the car works great. I like their service area, the way it looks.

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Dunn Chevrolet Buick
Verified Customer
September 13, 2013

They took care of me when I brought my car in. The facility was neat and clean. They had coffee and a place to wait. My care was serviced very efficiently.

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Dunn Chevrolet Buick
Verified Customer
September 11, 2013

It is convenient for us. They have people to take you home if you need a ride. They have a very nice waiting room. We have always been satisfied with the work there.

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Dunn Chevrolet Buick
Verified Customer
September 09, 2013

I have been to other dealers other years and I have been with them now since about 1999 and I will never go to another dealer. My brother goes there and he's completely satisfied too. What can I say, I sure just hope they never leave!

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Dunn Chevrolet Buick
Verified Customer
September 05, 2013

Good service and good people. I like the way people represent themselves. They take care of my repairs.

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Dunn Chevrolet Buick
Verified Customer
September 05, 2013

I probably bought fifteen to twenty cars from there for children and grandchildren.

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Dunn Chevrolet Buick
Verified Customer
September 04, 2013

Good people at the service desk.

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Dunn Chevrolet Buick
Verified Customer
September 04, 2013

I like the way you are treated when you go there. I go there for an oil change and they always wash the car. When they are all done and everything they bring the car to you where you are at. If in the waiting room, they pull right up to the waiting room.

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Dunn Chevrolet Buick
Verified Customer
August 28, 2013

The service wait is long. When I got my car back, of the three times I've had it there, I've had to take it back twice.

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Dunn Chevrolet Buick
Verified Customer
August 27, 2013

I bought the car there and I have taken the car there. They do work in a very timely matter.

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Dunn Chevrolet Buick
Verified Customer
August 27, 2013

They do pretty good work. The work is fine. I have gone there a long time and I have always been satisfied.

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Dunn Chevrolet Buick
Verified Customer
August 21, 2013

They've always provided me with the service I need without any problems.

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Dunn Chevrolet Buick
Verified Customer
August 21, 2013

Dunn has been very fair, and honest with me. They are very easy to deal with and very friendly.

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Dunn Chevrolet Buick
Verified Customer
August 21, 2013

It is close to home. They do not try to pressure you. They are very open.

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Dunn Chevrolet Buick
Verified Customer
August 20, 2013

Because I have been totally satisfied with everything I have gotten.

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Dunn Chevrolet Buick
Verified Customer
August 15, 2013

When I took my car there, when I got it back it did not work. They did half of the work so they get half the credit.

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Dunn Chevrolet Buick
Verified Customer
August 14, 2013

Great dealership

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Dunn Chevrolet Buick
Verified Customer
August 14, 2013

My air conditioning was not working and it needed a new one. They did not have what they needed but they got it in and replaced it on a timely basis.

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Dunn Chevrolet Buick
Verified Customer
August 14, 2013

I had a transmission problem and I had ask them to check it. It would be covered in the warranty but I called back five days after. I took it in and they could not find anything wrong with it.

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Dunn Chevrolet Buick
Verified Customer
August 13, 2013

They do a great job.

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Dunn Chevrolet Buick
Verified Customer
August 12, 2013

Their service is great. Very friendly, very considerate, very curious. All the work is perfect, whatever they do, an oil change or whatever. I'm completely satisfied with them, I have been going for years and years.

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Dunn Chevrolet Buick
Verified Customer
August 07, 2013

I thought the work was done well. It did not take a long time.

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Dunn Chevrolet Buick
Verified Customer
August 05, 2013

They always have been fantastic with pricing. They fix my car and I can trust them.

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Hours of Operation
Mon:7:30am to 5:30pm
Tue:7:30am to 5:30pm
Wed:7:30am to 5:30pm
Thu:7:30am to 9:00pm
Fri:7:30am to 5:30pm
Call Now:

(419) 299-4946

Auto Repair Experience

  1. Phil Tipton, Manager
  2. Established 1909