Dr. Auto has been serving the community of Rancho Santa Margarita and the surrounding area since 2014. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "friendly”, “professional”, “polite”, “knowledgeable” and "honest". This location features a team of very experienced and will trained automotive professionals. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental & loaner vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.
Rancho Santa Margarita, CA 92688 USA
Auto Repair Experience
- Kurt Drewitz, Manager
- Established 2014
- 3 Auto Repair Mechanics on Staff
- 50 Years of Car Repair Experience
- Check Engine Light
- Classic Car Repair/Restoration
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Smog/Emissions Testing
- Timing Belts
- Tire Sales/Repair
- Transmission Repair
- Early Bird Dropoff
- Free Estimates
- Free Multi-Point Safety Inspection
- Heated Waiting Room
- Loaner Car
- Open Saturday
- Rental Car
- Se Habla Espanol
- Service Guarantee
- Shopping Nearby
- Warranty Accepted
- Wireless Internet
Makes We Serve
Great service and customer service.
Great customer service.
Timely service; clean environment; reasonable price.
Very attentive, relaxing lounge to wait for service to be completed, very helpful in answering all my questions and followed up.
Excellent service and pricing.
Honest answers about car work needed.
Nice people to work with they look honest at this point but I am afraid and assume they will have dealer prices.
Service above and beyond the norm.
I like the price, workmanship, ease of appointments, and friendly service.
They're friendly, quick, well priced and I love that they explain everything. They're very good at making sure the customer understands everything being recommended.
I like the quality service staff. However it is a bit pricey.
It was my first visit to Dr Auto. The staff were very friendly and all work was explained before it was done in simple terms, no mechanic's talk. I understood what problems there were, and what needed to be repaired.
I love the friendliness and professionalism The facility is clean and comfortable Free wifi!
They didn't reset my change oil indicator. It still says change engine oil. Also I gave the girl a 20$ bill and she said she would be right back with my change. She didn't come back and when my car was finished, she was gone at lunch or somewhere so I told the guy she has my change, but he couldn't reach her on phone so I had to sit around and wait for her to return 25 mins later so the guy could verify that I had already paid. It wasn't good.
The staff is friendly and not high pressure sales. You make an appointment for ex…oil change and you are in out by or before the time you are quoted.
Fast, friendly service.
Nice environment, good service. They take appointments.
Everyone was friendly, the work was done quickly and it was affordable.
Excellent customer service, no sales pitch to buy parts, etc. They got me in quick and the wait time was appropriate. I will go back for my next oil change!
The tech made a few mistakes, and the shop took the necessary steps to solve the issue.
Very professional atmosphere.
The reception area is so inviting, receptionist is very friendly and helpful. Work was done in the amount of time specified. Very professional.
Repair was more than $800.00 more than quotes from different auto repair shops I got AFTER my car was repaired by Dr Auto. Also, my car didn't have any problem with the transmission when brought in, driving away from the shop, my car made horrible noises and jumps when gearing. Dr Auto would not accept any responsibility even though I brought my car back immediately. They claimed since they didn't drive it before they repaired it, they couldn't know for sure the transmission was not bad when I brought it to them! Took my car to a transmission place where it showed it was burnt and needed a complete rebuild. My car has a lot of mileages on it, that's true, however, why would the transmission burn out while sitting in Dr Auto's shop?
Great Customer Service! Very thorough and not pushy with sales. Do what they say they are going to do to the car.
Professional atmosphere run in a business-like manner. Not a grimey auto shop. Price is very competitive. Advice is organized and appears to be honest.
Good place to go, near and good customer service.
Walk-in service available. Fast service.
Clean Shop. They explain what may need attention in the future.
The service was friendly and work was done in a satisfactory manner.
My car still leaks oil after three visits.
Great service and friendly.
Although the service was good it needs someone with a more up beat and more customer service attitude at the front desk since I waited quite long to get an assessment on my car.
They care for their customers.
The specialist was thorough and the service was explained well. They also explained what needs done next.
Service was great and the promotional fee was great but when I was told the regular cost for an oil change was 70.00 I knew I would not be returning. That is too high for my budget.
I had a great service, I did recommend you to a friend that had engine light on.
Punctual and courteous. Knowledgeable.
Quoted me very high prices for parts on repair services.
Friendly, efficient and gave me all of my options on my check engine light.
I do have to bring back car to see what the noise is on drivers front tire.
Outstanding service and very polite.
Friendly and they did not push additional services.
Service completed in a timely fashion, fair price, work well done.
They did a great job on repair. Fixed a leak in power steering lines for a fraction of the cost another shop had quoted.
Your service is wonderful.
Fast, complete service with a smile.
Knowledgeable and professionalism of staff.
Great service, clean office, and friendly staff.
Very comfortable surroundings, pleasant office staff, and knowledgeable technicians.
On time, very nice. Took me to look at the shop.
Gas was spilled on the underside of my car and it took a week to get the strong odor out of my car. The repair that was done ($500+)did not fix my problem.
Friendly service, knowledgeable staff, more than fair pricing, nice waiting area, convenient scheduling.
Friendly genuine service. They do what they say and do so at competitive prices. Great offers throughout the year an stand behind their word.
Great customer service..... fixed my car in a timely manner and reasonable price...... will be going back....
Great service and staff. Never feel like I'm getting ripped off.
I like to be able to see my car
Price was as quoted. Customer interaction was great. Very professional environment.
Good service & decent price.
Excellent customer service.
Thorough and honest.
Clean, unique lobby. The staff were helpful and polite. They didn't try to rip you off with their prices.
Very professional and explained in detail issues found on my vehicle.
They are very friendly, don't try to upsell you or get you to do unnecessary work--and they are efficient. The atmosphere is pleasant--they have T.V., magazines, a coffeemaker and a fridge with water in it. Oh yes, and a clean bathroom.
Quick, good service.
The recommendations they made were incorrect. They said I needed new front brakes but there were 7mm left on the pads.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service