Very good organization, but would be excellent if it was open every Saturday.
nice and clean
No comments but thanks!
Very good service. Made an appointment 2 hrs beforehand and they were able to accommodate and had my car ready earlier than expected.
Dr. Auto and their staff have always accommodated me, repaired my car in a professional and timely manner, all at a fair price. I would recommend my family and friends to Dr. Auto with confidence.
They have always done a great job.
Dr Auto was great. Sam and the folks there were great. Car's running like new (and it's not new!). We'll be back.
The staff was very accommodating and had me in and out very quickly. I recommend this shop to anyone looking for a place to go that is fair price and friendly
Allie was very helpful in taking care of me and the needs of my car. The auto technician was also very thorough in explaining what can be happening with my car. I would highly recommend Dr. Auto to anyone!
I love Dr. Auto!
Did a good job in a timely manner. A bit expensive but close to home.
Sam and ally was so kind . And went beyond and above to help me out . Excellent service I would highly recommend dr auto to all my friends and family. Penny brown
Glad to have a great repair shop I can trust close to my new home!
Love the shop. In the past, I had 3 quotes on the same work and got the best results and fair pricing from Dr. Auto. This time my car is too old and would cost too much I expressed I didn't want to pay for repairs that cost more than the value of the car and they did not charge me and told me to shop for a new car. I didn't want to be rushed in purchasing a car and asked them to get me on the road safely, they did, while I look for a new car, without going over my budget, telling me this is not a permanent solution and they won t guarantee the work. I understood and now I could at least shop around and go to nearby necessary trips.
Great place to take my Prius for service for all of my repairs.
Dealer recommended repairs but after further review by Dr Auto, they advised nothing wrong with car & replacement wasn't needed yet. Advised they will check at next oil change.
They did a good job and fast. Great price also
I had to go back for a quick fix after an oil change, but the service was great and quick
Work completed at reasonable price and duration. Received full inspection report of upcoming issues/service recommended.
Great service at reasonable prices.
I've been to Dr. Auto three times, and so far, the service has been very good.
I have gone to a lot of different repair shops prior and have always been pressured and or told that I supposedly needed more work for the care to be done. I did not get any of this kind of treatment at Dr. Auto . I was very satisfied with the work provided.
Enjoy doing business with Dr. Auto
Dr. Auto performs quality work at reasonable prices.
Great experience. Wish they would stay open later for pick ups of vehicles. I work long days and 30 miles from home and its extremely hard to get there by 5pm or wait til 8am to drop off and pick up. Other than that - great job!
Great, as usual.
I had a great experience--I had just looked up the stellar reviews and took a chance by dropping by with my car to get my brakes fixed. Everyone was great, and my car was ready faster than I thought! It was a wonderful experience, I felt cared for, my car runs great, and I'm sure I'll be back again! Thanks!
Wrong part. Not OEM as told and promised.
Keep up the good work Dr. Auto! Thank You.
Excellent environment, service and price.
When checking in, I found out that you have multiple accounts for my two cars that you have worked on. The women out front was short with me when I explained I had multiple work done, we got into an argument which everyone in the
Sam and crew performed the services scheduled in a timely manner and to our satisfaction for a reasonable price, while Aly kept us up-to-date on all activities related to our vehicle. Easy in, easy out.
It went well
Dr.Auto has been a great addition for RSM. I have using them for my auto service since they opened.They do great work, reasonable. and courtious.
I always have a great experience when I'm there!
Always have great work done at a fair price
Very pleased with Dr.Auto service.
They do great work, for a great price and we take all our cars to Dr. Auto in RSM for all our needed repairs and servicing.
Doctor Auto has my business for the past three years and services all of our cars not under warranty. They are honest, fair and treat the customer with respect. The honesty part is the best.
Runs great, more power and now I can feel the power, of the new engine. The shop that installed the new engine, just put old parts, back on.
Very polite and professional, fairly quick as well considering my repair was low priority.
Great service and customer service.
Great customer service.
Timely service; clean environment; reasonable price.
Excellent service and pricing.
Very attentive, relaxing lounge to wait for service to be completed, very helpful in answering all my questions and followed up.
Honest answers about car work needed.
Nice people to work with they look honest at this point but I am afraid and assume they will have dealer prices.
Service above and beyond the norm.
I like the price, workmanship, ease of appointments, and friendly service.
They're friendly, quick, well priced and I love that they explain everything. They're very good at making sure the customer understands everything being recommended.
I like the quality service staff. However it is a bit pricey.
They didn't reset my change oil indicator. It still says change engine oil. Also I gave the girl a 20$ bill and she said she would be right back with my change. She didn't come back and when my car was finished, she was gone at lunch or somewhere so I told the guy she has my change, but he couldn't reach her on phone so I had to sit around and wait for her to return 25 mins later so the guy could verify that I had already paid. It wasn't good.
It was my first visit to Dr Auto. The staff were very friendly and all work was explained before it was done in simple terms, no mechanic's talk. I understood what problems there were, and what needed to be repaired.
I love the friendliness and professionalism The facility is clean and comfortable Free wifi!
Nice environment, good service. They take appointments.
The staff is friendly and not high pressure sales. You make an appointment for ex…oil change and you are in out by or before the time you are quoted.
Fast, friendly service.
Excellent customer service, no sales pitch to buy parts, etc. They got me in quick and the wait time was appropriate. I will go back for my next oil change!
Everyone was friendly, the work was done quickly and it was affordable.
The tech made a few mistakes, and the shop took the necessary steps to solve the issue.
Very professional atmosphere.
Repair was more than $800.00 more than quotes from different auto repair shops I got AFTER my car was repaired by Dr Auto. Also, my car didn't have any problem with the transmission when brought in, driving away from the shop, my car made horrible noises and jumps when gearing. Dr Auto would not accept any responsibility even though I brought my car back immediately. They claimed since they didn't drive it before they repaired it, they couldn't know for sure the transmission was not bad when I brought it to them! Took my car to a transmission place where it showed it was burnt and needed a complete rebuild. My car has a lot of mileages on it, that's true, however, why would the transmission burn out while sitting in Dr Auto's shop?
The reception area is so inviting, receptionist is very friendly and helpful. Work was done in the amount of time specified. Very professional.
Professional atmosphere run in a business-like manner. Not a grimey auto shop. Price is very competitive. Advice is organized and appears to be honest.
Good place to go, near and good customer service.
Great Customer Service! Very thorough and not pushy with sales. Do what they say they are going to do to the car.
Walk-in service available. Fast service.
The service was friendly and work was done in a satisfactory manner.
My car still leaks oil after three visits.
Clean Shop. They explain what may need attention in the future.
Although the service was good it needs someone with a more up beat and more customer service attitude at the front desk since I waited quite long to get an assessment on my car.
Great service and friendly.
The specialist was thorough and the service was explained well. They also explained what needs done next.
They care for their customers.
Service was great and the promotional fee was great but when I was told the regular cost for an oil change was 70.00 I knew I would not be returning. That is too high for my budget.
I had a great service, I did recommend you to a friend that had engine light on.
Quoted me very high prices for parts on repair services.
Punctual and courteous. Knowledgeable.
I do have to bring back car to see what the noise is on drivers front tire.
Friendly, efficient and gave me all of my options on my check engine light.
Outstanding service and very polite.
Service completed in a timely fashion, fair price, work well done.
Friendly and they did not push additional services.
They did a great job on repair. Fixed a leak in power steering lines for a fraction of the cost another shop had quoted.
Your service is wonderful.
Fast, complete service with a smile.
Knowledgeable and professionalism of staff.
Great service, clean office, and friendly staff.
Very comfortable surroundings, pleasant office staff, and knowledgeable technicians.
On time, very nice. Took me to look at the shop.
Gas was spilled on the underside of my car and it took a week to get the strong odor out of my car. The repair that was done ($500+)did not fix my problem.
Friendly service, knowledgeable staff, more than fair pricing, nice waiting area, convenient scheduling.
Friendly genuine service. They do what they say and do so at competitive prices. Great offers throughout the year an stand behind their word.
I like to be able to see my car
Great customer service..... fixed my car in a timely manner and reasonable price...... will be going back....
Great service and staff. Never feel like I'm getting ripped off.
Price was as quoted. Customer interaction was great. Very professional environment.
Good service & decent price.
Excellent customer service.
Thorough and honest.
Clean, unique lobby. The staff were helpful and polite. They didn't try to rip you off with their prices.
Very professional and explained in detail issues found on my vehicle.
Quick, good service.
They are very friendly, don't try to upsell you or get you to do unnecessary work--and they are efficient. The atmosphere is pleasant--they have T.V., magazines, a coffeemaker and a fridge with water in it. Oh yes, and a clean bathroom.
The recommendations they made were incorrect. They said I needed new front brakes but there were 7mm left on the pads.