They are well organized so you can trust what they tell you -- repair costs match estimates & car is ready as scheduled. I find everyone who works there to be very helpful & honest.
Always very prompt at getting back to me, honest with the repairs that are needed
Very personable and honest.
Great professional service. They keep you advised of what is being on your vehicle with recommendations that aren't pressured.
Great service reasonable prices great location.
Great timely informative service every time.
Over the years I have had the best of automobile repair and maintenance experiences at Downing Street Garage.
Almost everyone I tell goes to DSG. And they are happy with the work.
This is a company that has integrity and is rock bottom honest. Whenever possible they give you options and encourage you to ultimately save money through timely attention.
Good service, prompt, trustworthy repairs, professional mechanics
Downing Street Garage has always exceeded my expectations. They are fair, honest, competent, and friendly.
Front desk staff is always friendly and remembers me every time I come in. I never have had any problems or concerns. It's close to my house and easy to get to.
My car's heating system was not working. The technician advised me of the problem and found a replacement part at the best possible price. Everything was done on time and I was advised at every step.
Courteous and competent.
They are great at what they do and excellent to deal with.
I love these guys. They are upfront and honest. They are patient when they explain things I don't understand and when I am a Nervous Nelly about the work they are doing on my car.
They are down to earth.
I would say that it is more expensive than some but worth it for the service.
Downing Street is the best!
Great service, fair and homest.
Good service, prompt.
I have never had a bad experience at this garage. They have always taken the time to explain everything to me and do not try to pressure me into doing more then is required. They also give me a heads up about things that will be coming due in the future which allows me time to save up the money for the repairs.
Good work, pleasant people.
Good service. They give me a ride home when car dropped off. I trust them.
Great service, integrity.
The staff was extremely knowledgeable and worked to get my car back in the quickest turn around possible. When I had an issue following the repairs, I brought my car back and the issue was addressed free of charge. Excellent customer service.
Good customer service.
It s a pleasant experience dealing with them.
I have been going to repair shops for a long time with very many cars and this has been the best experience I have ever had over those lengthy years. I would recommend them to anybody and AAA already has.
I think they are a great garage to work with. Great people. Very knowledgeable.
I would like to see the prices be more fair.