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Downing Street Garage

401 Downing St, Denver, CO 80218 Map & directions

Call Now: (303) 963-9385

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About Downing Street Garage

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
100
Tools & Equipment (?)
93
Customer Service (?)
95
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

From the service advisers in the front of the house to the the technicians in the shop, Downing Street Garage strives to be the very best. This crew has many years of experience, attends good quality ongoing training, and the technicians are ASE certified. An investment has been make in the latest tools and diagnostic equipment. All of these things together are insurance that professional service and repairs can be made to your modern vehicle. They back their work with a 12-month / 12,000-mile warranty. This RepairPal Certified shop has also shown a commitment not only to providing a great experience for it's customers it also has demonstrated a commitment to the environment by implementing numerous environmentally friendly practices. Local shuttle service, a children play area, rental cars, and a clean comfortable waiting area are all available for your convenience.

Message from the Shop

Free shuttle service. Discounted rental cars available through Hertz. Clean facility with knowledgeable staff. Better Business Bureau member. Awarded 2003 Denver/Boulder Better Business Bureau Torch Award For Market Place Ethics, the 2004 Colorado Business in Ethics Alliance Award and the 2004 International Better Business Bureau Torch Award for Marketplace Ethics. In 2006, 2009 and 2010 Downing Street Garage was named one of the Top Ten Auto Repair Shops in America by Motor Age Magazine. In 2008 we were awarded the Silver Environmental Leadership Award by the Colorado Department of Health and Environment.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Diagnosis Hybrid/Electric Muffler & Exhaust Oil Change & Lube
Scheduled Maintenance Service & Repair Smog/Emissions Testing Timing Belts
Tire Sales/Repair Transmission Repair

Amenities

Car Delivery Car Pickup/Dropoff Child Friendly Coffee
Early Bird Dropoff Free Estimates Heated Waiting Room Rental Car
Se Habla Espanol Service Guarantee Shuttle Warranty Accepted
Wireless Internet

Customer Reviews 39 verified reviews (44 total)

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Downing Street Garage
Verified Customer
October 08, 2013

I have never had a bad experience at this garage. They have always taken the time to explain everything to me and do not try to pressure me into doing more then is required. They also give me a heads up about things that will be coming due in the future which allows me time to save up the money for the repairs.

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Downing Street Garage
Verified Customer
December 12, 2013

They are well organized so you can trust what they tell you -- repair costs match estimates & car is ready as scheduled. I find everyone who works there to be very helpful & honest.

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Downing Street Garage
Verified Customer
December 11, 2013

Always very prompt at getting back to me, honest with the repairs that are needed

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Downing Street Garage
Verified Customer
December 03, 2013

Very personable and honest.

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Downing Street Garage
Verified Customer
November 27, 2013

Great professional service. They keep you advised of what is being on your vehicle with recommendations that aren't pressured.

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Downing Street Garage
Verified Customer
November 27, 2013

Great service reasonable prices great location.

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Downing Street Garage
Verified Customer
November 21, 2013

Great timely informative service every time.

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Downing Street Garage
Verified Customer
November 20, 2013

Over the years I have had the best of automobile repair and maintenance experiences at Downing Street Garage.

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Downing Street Garage
Verified Customer
November 20, 2013

Almost everyone I tell goes to DSG. And they are happy with the work.

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Downing Street Garage
Verified Customer
November 15, 2013

This is a company that has integrity and is rock bottom honest. Whenever possible they give you options and encourage you to ultimately save money through timely attention.

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Downing Street Garage
Verified Customer
November 09, 2013

Good service, prompt, trustworthy repairs, professional mechanics

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Downing Street Garage
Verified Customer
November 08, 2013

Downing Street Garage has always exceeded my expectations. They are fair, honest, competent, and friendly.

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Downing Street Garage
Verified Customer
November 05, 2013

Front desk staff is always friendly and remembers me every time I come in. I never have had any problems or concerns. It's close to my house and easy to get to.

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Downing Street Garage
Verified Customer
November 01, 2013

Great service

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Downing Street Garage
Verified Customer
October 31, 2013

My car's heating system was not working. The technician advised me of the problem and found a replacement part at the best possible price. Everything was done on time and I was advised at every step.

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Downing Street Garage
Verified Customer
October 26, 2013

Courteous and competent.

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Downing Street Garage
Verified Customer
October 26, 2013

They are great at what they do and excellent to deal with.

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Downing Street Garage
Verified Customer
October 23, 2013

I love these guys. They are upfront and honest. They are patient when they explain things I don't understand and when I am a Nervous Nelly about the work they are doing on my car.

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Downing Street Garage
Verified Customer
October 23, 2013

They are down to earth.

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Downing Street Garage
Verified Customer
October 19, 2013

I would say that it is more expensive than some but worth it for the service.

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Downing Street Garage
Verified Customer
October 17, 2013

Downing Street is the best!

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Downing Street Garage
Verified Customer
October 17, 2013

Great service, fair and homest.

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Downing Street Garage
Verified Customer
October 17, 2013

Good service, prompt.

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Downing Street Garage
Verified Customer
October 15, 2013

Excellent service

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Downing Street Garage
Verified Customer
October 08, 2013

Good work, pleasant people.

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Downing Street Garage
Verified Customer
October 04, 2013

Good service. They give me a ride home when car dropped off. I trust them.

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Downing Street Garage
Verified Customer
October 01, 2013

Great service, integrity.

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Downing Street Garage
Verified Customer
October 01, 2013

Great Service.

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Downing Street Garage
Verified Customer
September 27, 2013

The staff was extremely knowledgeable and worked to get my car back in the quickest turn around possible. When I had an issue following the repairs, I brought my car back and the issue was addressed free of charge. Excellent customer service.

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Downing Street Garage
Verified Customer
September 25, 2013

Good customer service.

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Downing Street Garage
Verified Customer
March 30, 2012

It s a pleasant experience dealing with them.

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Downing Street Garage
Verified Customer
March 22, 2012

I have been going to repair shops for a long time with very many cars and this has been the best experience I have ever had over those lengthy years. I would recommend them to anybody and AAA already has.

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Downing Street Garage
Verified Customer
March 20, 2012

I think they are a great garage to work with. Great people. Very knowledgeable.

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Downing Street Garage
Verified Customer
March 09, 2012

I would like to see the prices be more fair.

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Downing Street Garage
December 05, 2012

Downing Street Garage employees are:
*Honest
*Knowlegable
*Very Professional
*Trustworthy

I am very pleased with over all experiance with them. This is the garage I will use for my future, and this is the garge I will suggest to family and friends. The Best!!!!!!!!!!!!!!!!

Menbi

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Downing Street Garage
April 11, 2014

I have brought my car 94 Ford Ranger there. I have received a very good service. The staff are very friendly. The Safety Officer told me that my car is not safe to drive. In this situation Downing Street Garage gave me different options. I had a good feeling that this Repair Shop is really fair and correct. I think that I got for my money the best Service and Know How. For sure I will go there again, if I have a problem. At this point, thanks again Downing Street Garage.

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Downing Street Garage
October 22, 2010

Downing Street Garage renewed my faith in the auto service industry. After being yanked around by the dealership and other local shops, I finally found my 4Runner a maintenance and auto repair home! I could not be happier with the personal attention, speedy service, and reasonable approach that they had. These guys are not out to scam anyone, they truly want to help people without any unnecessary sales pitch. I appreciate their honesty, integrity, and knowledge. Thank you, Downing Street!

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Downing Street Garage
June 23, 2010

Work was quality and timely. The estimate was not altered but I was disappointed to see how much labor was - 60% of the whole job. That was the only thing that did not seem right. Clean, convenient and a friendly staff.

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Downing Street Garage
May 03, 2010

Downing Street Garage has been servicing my car for over 10 years. They always listen to my concerns, fix it right and more importantly they stick to their estimate. I would highly recommend the team at Downing Street Garage.

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5 verified customers did not leave comments but provided these ratings:

(3) by 3 verified reviewers
(1) by 1 verified reviewer
(1) by 1 verified reviewer
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:30pm
Call Now:

(303) 963-9385

Auto Repair Experience

  1. Benjamin Burns, Owner
  2. Established 2013
  3. 3 ASE Certified Auto Technicians
  4. 3 ASE Master Auto Technicians
  5. 31 Years of Car Repair Experience