Douglas Automotive - Fox River Grove

✓ RepairPal Certified
416 Northwest Hwy
Fox River Grove, IL 60021 USA
View map and get directions
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
07:00
17:00
http://purl.org/goodrelations/v1#Saturday
OPEN NOW
S
7:00am to 5:00pm
OPEN NOW
T
7:00am to 6:00pm
S
7:00am to 5:00pm
W
7:00am to 6:00pm
Su
Closed
Th
7:00am to 6:00pm
M
7:00am to 6:00pm
F
7:00am to 6:00pm
Call now:
(847) 232-8902
65 Verified Reviews

Auto Repair Experience

  • Josh Sheiblein, Manager
  • Established 1993
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technicians
  • 27 Years of Car Repair Experience
RepairPal Scorecard

Douglas Automotive has been serving this area since 1993. The Fox River Grove location strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “helpful”, “honest”, “excellent”, “friendly”, and “outstanding”. This location features a team of automotive professionals whose commitment to ongoing training and investment in tools and equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repairs, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.

Details

Auto Repair Experience

  • Josh Sheiblein, Manager
  • Established 1993
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technicians
  • 27 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair

Amenities

  • Early Bird Dropoff
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Affiliations

  • Bosch Service Network
  • TECH-NET

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

65 Verified Reviews
by - Verified Customer September 24, 2016

Called at 2 o'clock Saturday broken down on the side of the road and Douglas automotive towed my car within 30 mins and had my car fixed before 2 o'clock Monday. Doesn't even sound real but i am proof it is.

by - Verified Customer September 17, 2016

clean shop and friendly staff.

by - Verified Customer September 16, 2016

Quick great friendly service!

by - Verified Customer September 14, 2016

Very nice, helpful and honest service. Glad to have found them and would easily recommend them to family and friends.

by - Verified Customer September 13, 2016

Super happy. My car was done same day, and the customer service was top notch.

Show more reviews
by - Verified Customer September 13, 2016

Very friendly, service was good and very reasonable.

by - Verified Customer September 08, 2016

Good communication of the work that was needed.
Accurate delivery of the services agreed upon.
Quality work.

by - Verified Customer September 06, 2016

Quality work. Experienced and pleasant staff. Fair prices.

by - Verified Customer September 06, 2016

They are very good. They don't just do what you bring it in for but check out everything.

by - Verified Customer September 03, 2016

Everyone is friendly and helpful. The work was completed in a timely manner and at a fair price. I even got to use a coupon.

Show more reviews
by August 16, 2016

Great service at a reasonable price.

by - Verified Customer August 13, 2016

Professional. Fair. Accommodating.

by - Verified Customer August 12, 2016

Everyone was courteous and helpful. Price was right and the service professional.

by - Verified Customer August 04, 2016

Pleasant shop.

by August 04, 2016

It was good. Seem liked they knew what they were doing.

Show more reviews
by - Verified Customer August 01, 2016

Car is running great.

by - Verified Customer July 23, 2016

Repair completed on time.

by - Verified Customer July 18, 2016

A+++

by - Verified Customer July 12, 2016

Douglas Auto representatives were very helpful, thorough and friendly.

by - Verified Customer July 09, 2016

Good service and fair prices.

Show more reviews
by - Verified Customer July 07, 2016

This is the second time I had my oil changed and the car checked. I am very satisfied with this facility.

by - Verified Customer July 01, 2016

My car was serviced in a timely manner to fix an emission test failure. As an added bonus, they took my car back to the emissions testing to make sure that it passed.

by - Verified Customer June 27, 2016

My car was serviced in a timely manner to fix an emission test failure. As an added bonus, they took my car back to the emissions testing to make sure that it passed.

by - Verified Customer June 25, 2016

They were able to be creative to solve a problem with my wife's 2008 MB 350 ML.

by - Verified Customer June 25, 2016

Service good, comfortable waiting area, work done in a reasonable amount of time. Wished they would have double-checked engine lights/codes before signing off on service.

Show more reviews
by - Verified Customer June 21, 2016

Great customer service...loved the home drop-off & pickup!!!

by - Verified Customer June 15, 2016

Josh who worked up front was very nice and professional. They got me in sooner then I expected and it was all around a pleasant experience.

by - Verified Customer June 15, 2016

I called for an appointment, explained what the car needed, and when I went into the shop they checked out the car and found additional issues. They called for parts, and being that the work would take longer than expected, offered to take me home and pick me up when the car was ready. A very good experience.

by - Verified Customer June 08, 2016

Excellent...

by - Verified Customer June 03, 2016

The Service Manager was knowledgeable and honest with me. I can actually walk in and feel confident that I won't get ripped off and have a product pushed upon me that I don't really need. I'm never there long and if my car needs a longer service time then I am provided the help to get transportation whether it being a ride home or a rental car.

Show more reviews
by - Verified Customer June 02, 2016

The repair was done in a timely manner.

by - Verified Customer June 01, 2016

Quality people who give quality service. Pat has integrity.

by - Verified Customer May 31, 2016

Great service & price. Honest evaluation.

by - Verified Customer May 28, 2016

Very helpful and accommodating. Fixed a small item that they noticed, even though it wasn't the reason I came in.

by - Verified Customer May 28, 2016

Very courteous and prompt service.

Show more reviews
by - Verified Customer May 28, 2016

Awesome service, above expectations, fair pricing. Josh is great, up front always, willing to squeeze me in on a Saturday.

by - Verified Customer May 28, 2016

It was quick...

by - Verified Customer May 27, 2016

Excellent service!!

by - Verified Customer May 19, 2016

Great service.
Staff is very friendly.

by - Verified Customer May 18, 2016

Quick friendly service.

Show more reviews
by - Verified Customer March 08, 2016

Great people, great service, outstanding warranty.

by - Verified Customer March 07, 2016

Excellent Service and great relationship and communication.

by - Verified Customer March 07, 2016

Friendly and attentive staff, quality repair.

by - Verified Customer March 05, 2016

Fast, easy and close to my home.

by - Verified Customer February 29, 2016

Good service.

Show more reviews
by - Verified Customer February 29, 2016

They saved me money. I like their courtesy and quality.

by - Verified Customer February 27, 2016

Prompt courteous service. Josh has been a pleasure to deal with.

by - Verified Customer February 25, 2016

Excellent customer service and great end results.

by - Verified Customer February 25, 2016

Good competent service.

by - Verified Customer February 12, 2016

They do good work.

Show more reviews
by - Verified Customer February 04, 2016

I saved a lot of $ by not going to the dealer, and it was a pleasant experience.

by - Verified Customer February 03, 2016

Very helpful, and very honest.

by - Verified Customer February 02, 2016

Great and friendly service. I am very pleased and will be back.

by - Verified Customer January 19, 2016

Excellent service!!!!!!!

by - Verified Customer January 18, 2016

It is my understanding that Douglas Automotive is owned by Christians and is operated according to faith based values. Otherwise, I would go to one of the other dozen auto shops in town.

Show more reviews
by - Verified Customer January 14, 2016

Fair pricing, friendly, quick service, and they wash car when it is done.

by - Verified Customer January 11, 2016

I've had a very good experience with Douglas. Pricing seems fair and staff is friendly and informative when discussing car repairs.

by - Verified Customer December 18, 2015

Very thorough and on time as promised.

by November 25, 2015

Good work and customer service.

by - Verified Customer November 14, 2015

In trust Doug and his staff. Integrity is everything and that's first and foremost what Douglas shows.

Show more reviews
by November 04, 2015

We were happy with the service that Josh gave us. Enjoyed your waiting area.

by - Verified Customer October 26, 2015

Good service.

by - Verified Customer October 17, 2015

I like the customer service and they have very reasonable pricing.

by - Verified Customer October 10, 2015

The service was great. The cost was less than what we got quoted from other places. It is close to home and convenient.

1 verified customer did not leave comments but provided this rating:
Map
Get Directions to Douglas Automotive - Fox River Grove
RepairPal Certified
We certify the best mechanics so everyone can get quality auto repair at fair prices.
  • High quality repair
  • Guaranteed fair prices
  • Real, verified reviews
  • Current expert training
  • Warranty on repairs
  • Great customer service
For Shop Owners