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Douglas Automotive Barrington

417 W. Main Street, Barrington, IL 60010 Map & directions

Call Now: (847) 416-2895

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About Douglas Automotive Barrington

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
93
Tools & Equipment (?)
90
Customer Service (?)
91
Customer Conveniences (?)
36 months / 36,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Douglas Automotive has been serving the Barrington area since 1993. All of their service writers and technicians are ASE certified and their technicians are all certified ASE Master Technicians, which is very rare, even among Certified shops. In addition to these certifications, ongoing training and an extensive array of state of the art diagnostic equipment allows them to work efficiently on all makes and models. Customer and community service is another highlight of this shop. Over the years, they have received numerous awards and participated in or sponsored many local events.

Message from the Shop

We provide complete maintenance and repair service for all makes and models, both import and domestic, to fulfill all your automotive needs. Our service centers are among a select few that are Bosch-certified. Our expert team of ASE-certified technicians will provide your vehicle with superior care and a level of workmanship backed by our 36-month/36,000 mile warranty.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

Oil Change & Lube Service & Repair Tire Sales/Repair Transmission Repair

Amenities

Car Pickup/Dropoff Child Friendly Service Guarantee

Customer Reviews 12 verified reviews

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Douglas Automotive Barrington
Verified Customer
February 11, 2012

Good work but too expensive.

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Douglas Automotive Barrington
Verified Customer
April 05, 2012

Douglas did a nice job meetig time commitment for completion of job. Price seemed somewhat on higher side for additional work quoted.

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Douglas Automotive Barrington
Verified Customer
March 07, 2012

They are in touch with you. They really take care of the problem. If there are any other problems, they make you aware of it. They don't shove it down your throat. They are fair in their assessment and I would always use them in the future. Very trustworthy.

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Douglas Automotive Barrington
Verified Customer
April 27, 2012

Those guys are awesome!

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Douglas Automotive Barrington
Verified Customer
April 26, 2012

Very friendly. Very nice. Wish they had a loaner.

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Douglas Automotive Barrington
Verified Customer
April 16, 2012

The service manager put in a lot of extra time to explain what was needed and he was more than accommodating.

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Douglas Automotive Barrington
Verified Customer
April 09, 2012

The young man that drove me to my office and picked me up was very nice.

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Douglas Automotive Barrington
Verified Customer
April 05, 2012

I was very impressed by the turnaround time for maintenance and the detailed updates while my vehicle was being worked on.

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Douglas Automotive Barrington
Verified Customer
March 29, 2012

The staff there cares a lot about what they do. They are very cordial and receptive to their clients. Overall, they are just very good people.

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Douglas Automotive Barrington
Verified Customer
March 21, 2012

They always have very good service and they have always done a good job.

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Douglas Automotive Barrington
Verified Customer
February 24, 2012

I actually left the car there without calling ahead of time because it was an emergency and they did the repair and had the car ready for me by the end of the day.

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Douglas Automotive Barrington
Verified Customer
January 02, 2012

I have been taking my car to Douglas for 12 years. When I started taking my car there it was 4 years old and had 33,000 miles on it. When I finally traded it in this year it was 15 years old with 151,000 miles on it. It was still running fine but was rusting and had some problems with doors that wouldn't open. Douglas took very good care or my car and in turn took good care of me.

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Hours of Operation
Mon - Fri:7:00am to 6:00pm
Sat:7:00am to 5:00pm
Sun:CLOSED
Call Now:

(847) 416-2895

Auto Repair Experience

  1. Douglas McAllister, Owner
  2. Established 1993
  3. 3 Auto Repair Mechanics on Staff
  4. 3 ASE Certified Auto Technicians
  5. 35 Years of Car Repair Experience