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Douglas Automotive Barrington

312 South Hager Ave. | Barrington, IL 60010

(847) 348-9386

Call Now: (847) 348-9386

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
97
Technical Ability (?)
100
Tools & Equipment (?)
90
Customer Service (?)
91
Customer Conveniences (?)
36 months or 36,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Douglas Automotive has been serving the Barrington area since 1993. All of their service writers and technicians are ASE certified and their technicians are all certified ASE Master Technicians. In addition to these certifications, ongoing training and an extensive array of state of the art diagnostic equipment allows them to work efficiently on all makes and models. Customer and community service is another highlight of this shop. Over the years, they have received numerous awards and participated in or sponsored many local events.

We provide complete maintenance and repair service for all makes and models, both import and domestic, to fulfill all your automotive needs. Our service centers are among a select few that are Bosch-certified. Our expert team of ASE-certified technicians will provide your vehicle with superior care and a level of workmanship backed by our 36-month/36,000 mile warranty.

Auto Makes We Service:

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Porsche Saab
Saturn Scion Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations:

Specialties:

Oil Change & Lube Service & Repair Tire Sales/Repair Transmission Repair

Amenities:

Car Pickup/Dropoff Child Friendly Service Guarantee

Customer Reviews (9 reviews)

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  • Douglas Automotive Barrington
    Andrew - Verified Customer
    April 27, 2012

    Those guys are awesome!

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  • Douglas Automotive Barrington
    Hellen - Verified Customer
    April 26, 2012

    Very friendly. Very nice. Wish they had a loaner.

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  • Douglas Automotive Barrington
    Frank - Verified Customer
    April 16, 2012

    The service manager put in a lot of extra time to explain what was needed and he was more than accommodating.

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  • Douglas Automotive Barrington
    Donna - Verified Customer
    April 09, 2012

    The young man that drove me to my office and picked me up was very nice.

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  • Douglas Automotive Barrington
    John - Verified Customer
    March 29, 2012

    The staff there cares a lot about what they do. They are very cordial and receptive to their clients. Overall, they are just very good people.

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  • Douglas Automotive Barrington
    Rob - Verified Customer
    March 21, 2012

    They always have very good service and they have always done a good job.

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  • Douglas Automotive Barrington
    Randy - Verified Customer
    March 07, 2012

    They are in touch with you. They really take care of the problem. If there are any other problems, they make you aware of it. They don't shove it down your throat. They are fair in their assessment and I would always use them in the future. Very trustworthy.

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  • Douglas Automotive Barrington
    Karen - Verified Customer
    February 24, 2012

    I actually left the car there without calling ahead of time because it was an emergency and they did the repair and had the car ready for me by the end of the day.

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  • Douglas Automotive Barrington
    Verified Customer
    February 11, 2012

    Good work but too expensive.

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Hours of Operation:

Mon - Fri7:00am to 6:00pm
Fast Facts
  1. Douglas McAllister, Owner
  2. Established 1993
  3. Online Reputation:
  4. 3 Technicians on Staff
  5. 3 ASE Certified Technicians