Doors won't lock using clicker on Volkswagen Jetta TDI

Average mileage: 85,225 (17,000–270,000)
7 model years affected: 2003, 2004, 2005, 2006, more2009, 2010, 2012
61 people reported this problem
45 people shared problem details
I had the same problem with my 09 Jetta this morning. When I used the remort to lock the doors, it did not beep the horn. When I opened the driver's side rear door, the car alarm went off. I tried opening and closing the door several times to see if it was not shutting fully, but the problem persisted. I then cleaned off the metal door catch and tried it again, this time all doors locked and the horn beeped. I don't know if this was the problem, or if it was just a coincidence. Maybe there is a sensor in the latch that wasn't working because if dirt.
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Rear drivers door wont lock with remote. Started today and after searching it found it to be common problem. called dealer and part is $185.
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had the same problem, pull the rubber plug above the door latching mechanism, lubricate the plunger and free it up using a srewdriver or small round rod, by moving the plunger back and forth. I did this for all the doors and have had no more problems
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Rear door drivers-side. When using Keyless entry doors won't lock. The door above is culprit. All others lock. A short alarm sounds when all doors are locked. Presently no alarm sounds. Any suggestions for a fix. By the way I did use my second clicker which is brand new. Therefore battery is new.
Rear passenger door won't lock. Same problem that everyone else is having. Trying to find someone other then Volkswagen to fix. Probably will take time
Driver side rear passenger door will not lock at all.
One year ago from this writing, I advised the VW Dealer "Quirk" in Manchester NH of this. They made it seem as if it never happened before to anyone, and that they had never seen nor heard of the problem. But they said they would look into the problem and get back to me. Every time I went in for an oil change, it was the same thing over and over. Always seemed to be news to them and they would look into it. Now, realized that in a 2010 Jetta, electronic locking is the ONLY method of locking. Thus, my driver's-side rear door was always vulnerable. I also had and have two young children, so the issue of locking is rather vital. When I ordered them to fix the thing regardless, I was quoted "over $500 in parts alone." So what would be a clear Consumer Fraud and Safety issue in any Federal District Court, as well as a Products Liability civil matter would first require that I be damaged, and that would mean some injury or serious jeopardy to my kids. Not gonna happen, and the VW attorney's know that. Its VERY slimy of VW. Its old-school slime from the 1970s, and its going to cost THIS VW dealer many bad reviews and warnings to avoid. The drivers door is now doing the same thing, and I've had it. A sign goes on my car tomorrow to avoid Quirk Motors.
Rear door does not lock with remote or when car gets to a certain speed, thus causing the locks to activate and keep clicking every time I start moving. Spoke to ve customer care and they told me pretty much too bad you are over the warranty period
Driver's side door lock inside the car suddenly stopped working. If you press the button, nothing happens. I also found out that when I use the clicker to lock the car, it wasn't actually locked. The door opened and set off the alarm. Looks like I will have to stick to using the key until I can take it in for repairs (quoted at $300).
same issue with rear doors not locking anymore and the windows don't open/close I have to open/close them using front door buttons
The doors do not reliably lock, when using the clicker or the door lock button. Actually got robbed bcause I had thought them locked when the rear door will just open anyway.
Started wth driver's rear door, now all doors remain unlocked. Solonoids activate, but locks don't engage.
Intermittent - it will not lock for a couple of weeks and then go back to locking. Doses not affect the alarm. I just check to make sure it's locked, if not I open the back door (alarm doesn't go off) and lock it manually, or lock it before I use the key fob. Annoying, but no big deal, thankfully it's on the drivers side so I don't have to walk all the way around!
Vehicle was in a wreck. Damage to front. Locks worked fine going in to the body shop. Front driver side does not lock coming out of the body shop. Shop says the actuator has failed and looks like we're going to have to pay to fix. I think it was brought on by the wreck but they will not believe me. Found an actuator on the web for $30. How hard can it be to replace?
Both rear doors won't lock with key fob or any of the interior door lock switches. Passenger door doesn't always unlock with key fob, often requiring multiple pushes of the button. Have not repaired yet.
The driver door does not lock when locked with the clicker. If I unlock and then relock, it usually works. The fuel door does not latch. The dealer said it was due to a problem with the wiring harness in the driver door and said it would be $600 to fix. I'm okay with double clicking.
Same problem. Same exact door
I had the same problem with the rear door on my 2009 not locking with the remote. Volkswagen wants $600 to repair the problem. For anyone having this problem, contact the Volkswagen Company. I did and they said they will listen to complaints from consumers and gather the data. I would like to see a recall happen over this problem, since there is so many of us having the same issue. We have to all complain to Volkswagen before they will take it into consideration.
Only keyed entry is the driver side. It will not lock with a key. If I lock the driver side from the inside it will not unlock from the outside. All doors lock automatically once the car is in motion. Key fob died years ago.
A few months ago, my rear driver side door would stay locked if I used the remote key fob. But if I hit the button on the driver door controls to lock/unlock, then it would activate properly. Recently, the situation reversed and now (using the key fob) the driver side rear door does not lock at all even though the rest of the doors did. Initially, if I tried opening that door the alarm would go off. As of today, now the alarm doesn't go off at all and the rear door won't lock either through the door controls or the key fob. I really don't like going to our local VW dealership - the service and staff are not worth the hassle (or the cost markup). I have an appointment scheduled with my mechanic who only services Audi/VW cars. I just hope the cost of the repair isn't ridiculous.
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