Door locks on 1999 Mercury Sable

My car has the key fob and keyless entry as well located beside the lock to get into the car, but I am having problem with the passenger door behind the driver side. The door will not unlock using any method, whether inside unlocking using the unlock all door button or when I use the fob or keyless entry. I have to manually pull up on the lock to unlock door. Any ideas what to do?

by in Madisonville, TN on February 02, 2014
2 answers
ANSWER by on February 02, 2014
sounds like it could be a door lock actuator you will have to take the door panel off to check it
ANSWER by on February 02, 2014
Maybe child proof lock is on ,on that door ,just a suggestion...
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