» » » Donovan's Auto & Tire Center

Donovan's Auto & Tire Center

5601 Ridge Rd, Cincinnati, OH 45213 Map & directions

Call Now: (513) 729-6082

See more real customer reviews

About Donovan's Auto & Tire Center

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability (?)
87
Tools & Equipment (?)
92
Customer Service (?)
95
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Donovan's Auto and Tire Center has been serving the Cincinnati community since 1958. The owner Dale Donavan is been a part of this organization for over 17 years. He leads a team of 8 employees that keep this large shop moving. The team of 4 technicians combine for over 99 years of experience. this certified shop crew has the automotive tools and computer diagnostic equipment required to properly service and repair your late model computer controlled vehicle and receive regular training to keep current on the latest automotive technologies. The shop features a comfortable waiting room, fresh coffee, a shuttle service, and wireless internet for your convenience.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Porsche Saab
Saturn Scion Subaru
Suzuki Toyota Volkswagen
Volvo

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Oil Change & Lube Scheduled Maintenance Service & Repair Timing Belts
Tire Sales/Repair

Amenities

Parts/Accessories

Customer Reviews 23 verified reviews (25 total)

Sort by: Date | Helpful
Donovan's Auto & Tire Center
Verified Customer
May 30, 2013

I do not go out of my way but when someone asks I will tell them where I go.

Flag This
Donovan's Auto & Tire Center
Verified Customer
May 24, 2013

I've been going to them for over 20 years. They are reasonable and reliable. I've had four different vehicles they have serviced and I've never had any problems. They don't take advantage of you. They are trustworthy.

Flag This
Donovan's Auto & Tire Center
Verified Customer
May 23, 2013

The problem was misdiagnosed twice. Another company completed the repair for me.

Flag This
Donovan's Auto & Tire Center
Verified Customer
May 23, 2013

I trust them.

Flag This
Donovan's Auto & Tire Center
Verified Customer
May 22, 2013

I've been using him for years. When you find somebody good and reliable you go to them.

Flag This
Donovan's Auto & Tire Center
Verified Customer
May 21, 2013

Donovan's has always provided excellent service. They listen and give clear explanations. Work is always completed in the time and price quoted.

Flag This
Donovan's Auto & Tire Center
Verified Customer
May 20, 2013

Sometimes they are so busy that I have to wait a few days to get my car back (for simple repairs)

Flag This
Donovan's Auto & Tire Center
Verified Customer
May 16, 2013

Always do a good job and explain what they are doing and why they did it.

Flag This
Donovan's Auto & Tire Center
Verified Customer
May 30, 2013

They are honest. They do good work and they are honest.

Flag This
Donovan's Auto & Tire Center
Verified Customer
May 30, 2013

They did a great job fixing my car for the price quoted and delivered on the day promised.

Flag This
Donovan's Auto & Tire Center
Verified Customer
May 29, 2013

Donovan's was fast, to the point, and honest with their work. They were open about the problems and didn't try to add on additional pointless work.

Flag This
Donovan's Auto & Tire Center
Verified Customer
May 24, 2013

There a pretty good shop. They solved the problems that I had. They always do their work in the time they say they are going to get it done. They are pleasant to work with.

Flag This
Donovan's Auto & Tire Center
Verified Customer
May 22, 2013

Donovan's is excellent. When they tell you work needs to be done, it really needs to be done. We trust them.

Flag This
Donovan's Auto & Tire Center
Verified Customer
May 20, 2013

They are reliable and provide excellent service.

Flag This
Donovan's Auto & Tire Center
Verified Customer
May 17, 2013

Great people - great service.

Flag This
Donovan's Auto & Tire Center
Verified Customer
May 14, 2013

They are courteous and honest and fast.

Flag This
Donovan's Auto & Tire Center
Verified Customer
May 13, 2013

Fair and courteous service always.

Flag This
Donovan's Auto & Tire Center
Verified Customer
May 10, 2013

They are knowledgeable and only recommend things you need but tell you about things that will need to be repaired in the future.

Flag This
Donovan's Auto & Tire Center
Verified Customer
May 07, 2013

They do great work and it is a good family run business.

Flag This
Donovan's Auto & Tire Center
Verified Customer
May 06, 2013

They have always been thorough and professional with their service. I believe they are honest with their diagnosis of repairs and do not pressure customer to have unneeded repairs.

Flag This
Donovan's Auto & Tire Center
Verified Customer
May 06, 2013

Good looking guys.

Flag This
Donovan's Auto & Tire Center
Verified Customer
May 06, 2013

Good customer service.

Flag This
Donovan's Auto & Tire Center
Verified Customer
May 04, 2013

The prices and workmanship is always good and fair. They do not gouge their customers

Flag This
Donovan's Auto & Tire Center
July 22, 2010

I have taken cars there for over 45 years and have had great service and seen this company grow from 4 or 5 employees to the fifteen or so they have now. The quality of the work and the staff always seem to be top notch. I know it is a family business and I met and knew the man that started it all. His honesty and his word were always backed up by his employees. I know with that quality they will be around another 50 years.

Flag This
Donovan's Auto & Tire Center
April 16, 2014

Donovan's has done it again! I went in this morning just before 8:00 a.m. in hopes that I could get an oil change before reporting to work at 8:30 (Good luck, I thought!)Dan came out to the car and ushered me into the garage advising that "Sure! We can do it right now!" By 8:10 he had checked my fluids, my tires, etc. and I was good to go! Got to work right on time. Thanks again! Little did I know that I could get a 10% discount through my AARP membership! This is great!

Flag This
Get Directions to Donovan's Auto & Tire Center
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:30pm
Call Now:

(513) 729-6082

Auto Repair Experience

  1. Dale Donovan, Owner
  2. Established 1958
  3. 4 Auto Repair Mechanics on Staff
  4. 99 Years of Car Repair Experience