Don McGill Toyota of Katy

This shop is not RepairPal Certified. Learn more
21555 Katy Freeway
Katy, TX 77450
(832) 772-1000

This shop is not yet RepairPal Certified - Learn More

When taking your car to this shop, we recommend you take the time to:

  • Ask if their technicians are ASE-certified.
  • Request written estimates from multiple shops and compare them with the RepairPal estimator.
  • Verify that the shop you select is willing and able to clearly explain the work being performed.
  • Ask whether they warranty their repairs (and for how long).
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Details

Specialties

  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair

Makes We Serve

  • Scion
  • Toyota
Reviews

Overall Rating

Customer Reviews

September 27, 2009

Called for service and was able to schedule an appointment for the next day. (Great)

Dropped my car off that same day and when I picked it up the following day. The work performed was incomplete. The original work order included 2 new rear struts & 2 new rear tires. This shop failed to install the tires. (Not So Great)

There are coupons on their web site for repair discount, 10% of up to a maximum of $100.00. There seemed to be no questions asked when I presented the coupon to the cashier. I think it was verified with a supervisor and that was that! (Great)

Upon contacting the Service Manager I am pleased to report the problem has been completely corrected. It did require an additional visit to the service center. Upon arrival, I felt they did care about me as a customer and were quite genuine about earning back my trust. Way to go Toyota!

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