Don Brown Parts & Automotive

✓ RepairPal Certified
6001 4th St NW
Albuquerque, NM 87107 USA
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CLOSED
CLOSED
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7:30am to 5:30pm
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Closed
W
7:30am to 5:30pm
Su
Closed
Th
7:30am to 5:30pm
M
7:30am to 5:30pm
F
7:30am to 5:30pm
Call now:
(505) 273-5402
23 Verified Reviews

Auto Repair Experience

  • Donald Brown, Owner
  • Established 1986
  • 5 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 47 Years of Car Repair Experience
RepairPal Scorecard

For over 26 years Don Brown Automotive has been serving the Albuquerque community with good quality, customer friendly, automotive service and repairs. This family owned and operated facility takes its trade very seriously by providing good quality training for its staff and the automotive tools and computer diagnostic equipment that are needed to make professional repairs to your modern vehicle. Part of our certification process is a survey a shops most recent customers. This location scored very high with this team being described as intelligent, knowledgeable, friendly, and professional. The team at this facility ranges from experienced professionals to ambitious up and coming technicians and service advisors. Repairs performed here are backed by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, Saturday hours, and a waiting area with wireless Internet are available for your convenience.

Details

Auto Repair Experience

  • Donald Brown, Owner
  • Established 1986
  • 5 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 47 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

Amenities

  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Parts/Accessories
  • Shuttle
  • Wireless Internet

Affiliations

  • ASA
  • iATN

Message from the Shop

Expert Albuquerque Car Repair Since 1986
Don Brown Parts and Automotive Inc. has served Albuquerque residents with expert car repair services since 1986. Albuquerque car owners find complete solutions - from oil change to tires - with Don Brown and his family.

Third-Generation Family Owned Albuquerque Auto Repair
Don Brown learned car repair firsthand from his dad, Joe, at Joe's Bosque Farms garage. Don continued the commitment to excellent customer service, to quality car repair and to doing whatever it takes to get the job right. These standards have earned his business the reputation for the best auto repair in Albuquerque, NM.

Don founded the original 6001 4th Street location in 1986, and now his son Dustin runs the Albuquerque auto repair shop. Don's son Nolan opened a second location at 7702 4th Street in 2009. The original shop features four bays, and the new location offers seven, to provide fast car repair services and to better address growing needs for their loyal and new customers.

At both locations, customers find the most talented Albuquerque auto repair mechanics on duty, to identify and fix every type of vehicle problem.

Don Brown Auto Repair offers complimentary shuttle service and a 2-year, 24,000-mile guarantee. All car repair mechanics are ASE-certified.

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

23 Verified Reviews
by - Verified Customer May 19, 2014

They are friendly, thorough, honest & do good work. I trust them completely.

by - Verified Customer May 08, 2014

Prompt service, friendly folks, opportunity to actually speak with the mechanic who does the work.

by - Verified Customer May 05, 2014

I have always had good service and professionalism from Don Brown Automotive.

by - Verified Customer May 05, 2014

The first job Don Brown performed was fixing a broken speedometer. The problem was misdiagnosed, therefore it's still broken, however I was still charged the full amount for parts and labor. The second time I took my Jeep in they gave me outrageous estimates for minor repairs: $88 to replace a license plate bulb. Riley's Auto parts charged about $3 for the bulb and it took less than 5 minutes to change myself. The mechanics are very nice and great to talk with....

by - Verified Customer May 01, 2014

They are awesome and honest and have saved me a lot of money in the past.

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by - Verified Customer May 01, 2014

They are good guys. I just don't know how their prices compare to other shops.

by April 30, 2014

They are honest, skilled and friendly.

by - Verified Customer April 29, 2014

The care and feeding of my car is done promptly even when I don't have a scheduled appointment. I have recommended you and the person was well satisfied.

by - Verified Customer April 28, 2014

They were recommended to use before we started our drive from Albuquerque, NM to Anchorage, Alaska. Our big box van needed a pile of word to be road safe for such a long drive (over 4,100 miles). Your crew, Chris in particular, were helpful, honest and fast. They were great to work with and we really appreciated the service. We made our trip successfully! Thank you!

by - Verified Customer April 25, 2014

They have a good friendly attitude and very knowledgeable in their field of service and explained what they are going to do to my vehicle in an easy and understandable manner.

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by - Verified Customer April 23, 2014

I was very pleased with the professional atmosphere, and the services I requested were provided in a very timely manner. The quotes I was given were the same as what I was charged when the services were completed. My vehicle is operating extremely well. I am definitely pleased with service I was given, and the professionalism I experienced.

by - Verified Customer April 22, 2014

Prompt intelligent service from Chris and Dustin.

by - Verified Customer April 22, 2014

Of all the mechanics I have done business with, Don Brown is certainly the most reliable, honest and knowledgeable place I've been too. A bit pricey, but they get the job done. I don't waste my time and money anymore; I never hesitate to tell people . this is the place to go! Family owned, and they welcome my dog :-)

by - Verified Customer April 16, 2014

Everyone was friendly, explained the problem, and took care of it.

by - Verified Customer April 09, 2014

They are very good but expensive and in a terrible part of town.

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by April 02, 2014

Great customer service and automotive repair.

by March 26, 2014

Honest service, dedication to surrounding area.

by March 25, 2014

Super good service.

by - Verified Customer March 21, 2014

I have been using your services for over 10 yrs and still very satisfied!

by - Verified Customer March 19, 2014

Don Brown is a great business and I recommend it highly, but I personally have not visited many automotive repair shops and don't have enough experience to call it the best.

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by - Verified Customer March 18, 2014

Very professional.

by - Verified Customer March 10, 2014

Great customer service and they delivered on what they promised.

1 verified customer did not leave comments but provided this rating:
by Chris
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