Don Britton's East Ridge Trans

This shop is not RepairPal Certified. Learn more
1409 Altamaha St
Chattanooga, TN 37412
OPEN NOW
M
8:00am to 5:00pm
OPEN NOW
Th
8:00am to 5:00pm
M
8:00am to 5:00pm
F
8:00am to 5:00pm
T
8:00am to 5:00pm
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Closed
W
8:00am to 5:00pm
Su
Closed
(423) 899-7790

This shop is not yet RepairPal Certified - Learn More

When taking your car to this shop, we recommend you take the time to:

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  • Verify that the shop you select is willing and able to clearly explain the work being performed.
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Details

Auto Repair Experience

  • Don Britton , Owner
  • Established 1973
  • 9 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 150 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Transmission Repair

Amenities

  • Coffee
  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

34 Reviews

Customer Reviews

Verified CustomerApril 04, 2014

Everyone was honest.

Verified CustomerApril 04, 2014

East Ridge Transmission was recommended to me by my regular mechanic for transmission work. They were great to work with, found nothing wrong with my car's transmission - yay - and didn't charge me for looking. Will use them again and recommend them to others.

Verified CustomerApril 03, 2014

Very good service, on time.

Verified CustomerApril 02, 2014

Professional, courteous staff.

Verified CustomerApril 02, 2014

I was very pleased with the work, timeliness and friendly staff.

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Verified CustomerApril 02, 2014

Good, reliable repair.

Verified CustomerMarch 28, 2014

Very honest up front and dependable people, knowledgeable and customer service is tremendous.

Verified CustomerMarch 27, 2014

Repairs were done in a timely manner and I was called prior to ordering parts with the cost estimate.

Verified CustomerMarch 21, 2014

My truck was repaired and it works right and was done in good time to.

Verified CustomerMarch 20, 2014

Great service, made sure everything is done right.

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Verified CustomerMarch 19, 2014

They did an excellent job at a fair price.

Verified CustomerMarch 18, 2014

Everyone is courteous and well-trained.

March 18, 2014

They are thorough and efficent.

Verified CustomerMarch 17, 2014

ERT was recommended to me by a trusted friend. I had a great experience.

Verified CustomerMarch 12, 2014

Most professional repair shop I have ever used.

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Verified CustomerMarch 12, 2014

Had trouble and the company took care of it. No problems.

Verified CustomerMarch 12, 2014

East ridge was recommended to us. Price is good. Service was quick.

Verified CustomerMarch 07, 2014

Excellent service, appointments easy to set up. Wonderful staff and a great waiting room.

March 07, 2014

Professional, friendly, felt like I could trust them.

March 07, 2014

Great people and I now have a good working transmission.

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Verified CustomerMarch 06, 2014

Prices were higher that expected.

Verified CustomerFebruary 27, 2014

Work is always done correctly.

February 27, 2014

Good people and service.

Verified CustomerFebruary 25, 2014

Good customer service. Mr. Britton went out of his way to cover all options for us.

February 21, 2014

I was told a different price than quoted when I went to pick up my car. The lady up front said that they "weren't making any money doing that service, that they were actually losing money because the fluid cost more than that". I bypassed her and spoke to the guy who gave me the quote to begin with. He made it right with no problems. The bill stated that about half was fluid and half was labor. I just think it's very unprofessional to have someone up front spouting off at the mouth when they obviously don't have a clue. Otherwise, the service seemed to be done correctly, and I haven't had any problems.

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Verified CustomerFebruary 19, 2014

The staff is always friendly, personable, knowledge, and the job is always done properly.

Verified CustomerFebruary 18, 2014

For years they have been servicing my car and I have never been dissatisfied.

Verified CustomerFebruary 11, 2014

Quality work and awesome customer service.

Verified CustomerFebruary 04, 2014

East Ridge a Transmission is a very professional shop with incredible customer service. I always leave satisfied with my service.

Verified CustomerJanuary 31, 2014

They have a reputation for honesty, and doing excellent work which they back up with a great warranty.

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Verified CustomerJanuary 24, 2014

Outstanding customer service, far better than any dealer.

Verified CustomerJanuary 24, 2014

After keeping my car over the weekend to diagnose they told me I needed a transmission rebuilt for $3000. The dealer changed the fluids and fixed the water pump along with some other work for half that and it's running like a dream.

Verified CustomerJanuary 22, 2014

Very nice people.

Verified CustomerJanuary 17, 2014

Everyone was very kind and helpful.

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OPEN NOW
Th
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M
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F
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