Problem Reports

Some vehicles may develop a musty odor coming from the HVAC system, Dodge has issued a cleaner/disinfectant and a coating for the evaporator designed to inhibit bacterial growth.

A dirty throttle body may cause low engine idle speed or frequent stalling, as oily residue blocks air flow in the throttle when the throttle is closed. Throttle body cleaning may be necessary to correct this condition. Our technicians caution against spraying cleaner directly onto the throttle body as this may damage the throttle position sensor (TPS).

Illuminated of the airbag warning light may be caused by a lost connection between the clockspring (behind the steering wheel) and the steering wheel-mounted electrical components. Other steering wheel-mounted controls like the horn, speed (cruise) control, or radio controls (if equipped) may be inoperative. There is a lifetime warranty on the clockspring as specified in a combination of recall campaigns. For more information on these recalls please us the following links; 1996-1998 models, please click here». For 1998-2000 models, please click here»

There have been reports of premature head gasket failure; an updated gasket design is available to correct this problem.

AWD equipped vehicles can show a wide range of transmission problems, often caused by using the wrong-sized and/or mismatched tires. Be sure that all the tires are the same and that all four are replaced at the same time. Dodge recommends tire rotation every 7,500 miles.

Spark plug tube seals fail, causing the tubes to fill with engine oil and the engine to misfire. As a result, the engine may run poorly and fuel economy can suffer.

While driving through deep or blowing snow/water, moisture may enter the rear brake drums, causing rust to develop on the rear brake drum and shoe friction surfaces. Over time, repeated (and sometimes infrequent) exposure to the snow can lead to temporary freezing of the rear brake linings to the drums. A revised brake drum and brake drum backing plate is available.

Oil may seep from between the oil filter bracket and the cylinder block. Polishing the mating surfaces between the bracket and the cylinder block (to remove rough machining marks) will fix the problem.

Hood misalignment, cowl cover misalignment, wiper module drain tube(s), and/or the lower plenum drain hose may cause the HVAC housing to leak water onto the passenger side floor. Diagnoses will be required to confirm the location of a water leak in the front passenger area.

On higher-mileage vehicles, engine oil leaks from the valve covers and front crankshaft seal are common.

Defective speed sensors on the transmission can cause problems with the cruise control and speedometer operation, as well as erratic shifting. The connectors on the sensors can corrode and/or the connector terminals can spread (poor connection), which will create similar symptoms. Any of these problems can cause Check Engine Light illumination.

 

Backlight (rear window) water leaks are common. Conduct a water test to verify the location of the leak. The lift gate trim should be removed and the glass resealed from inside.

The power vent window actuators may separate at the ball and socket joint. To fix the problem, replace the power vent window actuator socket on the rear quarter glass assembly.

The auxiliary heater hose connections (that are routed to the rear heater under the vehicle) can develop coolant leaks.

A malfunctioning switch in the steering column can cause the front windshield wipers to self-activate or not turn off. A failed windshield switch will require replacement.

If you hear a popping, clunking, or snapping sound from the front of the vehicle after five miles of driving on smooth surfaces, the outer tie rod ends may be worn and require replacement.