The o/d off light began flashing and shifting into 2nd caused the van to lurch forward, like being hit from behind. I pulled over then drove 2 miles home. The next morning, I drove the 10 miles to the dealership. I told the service consultant about the service bulletin. The light did not come on for the mechanic and he had no problems when driving it. Then they drove it more to experience the problem. They felt it hard shift in every gear upshifting and downshifting. He says that even if the transmission was not damaged before, it is now. It costs $3000-$1900 warranty coverage. When I again asked about re flashing the TCM or replacing the solenoid, he said that they don't rebuild transmissions only replace them and they don't know if the TCM has been re flashed before,(despite the repairs all being done with a dealership in the past.) He says that the other dealership may have caused the problem recently by changing the transmission fluid. I just don't feel like he knows what he is talking about. I don't trust him. Should I have them replace the transmission or pay the $99 to pick it up? Is there another option?
Do I need the transmission replaced? The dealership mechanic seems confused. on 2002 Mazda MPV
by dawnesta in Dallas, TX on March 27, 2013
ANSWER by arturo08 , March 27, 2013
there is a possibility that when previously serviced, fluid used may have been the wrong grade. using the wrong grade of tranny fluid can trip the sensors and effect over all function and performance. dealer ships are always a tricky thing to deal with. my advice is to contact your nearest tranny specialist shop and get an opinion from them before making any decisions. tell them about prob. u are exp. and not what the dealership tech. thought. it is cheaper to rebuild than it is to replace. rec. once work is done to invest in synthetic tranny fluid for component. it cost more but it is worth it. talk to the specialist. see what they say.