Very professional and honest.
I switched last summer and have made 3 visits with 2 vehicles. All haa been excellent. I have noticed that the labor charge is a bit higher here than my previous shop, but so far the experience has been good enough that I'm willing to pay it. Great shop, and you get what you pay for.
Just a quick oil and tire change. Everything went well.
it took forever for an oil change. they said it would be done quick, but I was there for almost 2 hours.
My experience with DJ Auto was both well received and much appreciated. I'd highly recommend to others in the Provo area.
You gave us great service. Thank you.
Great and honest shop.
I felt that DJ Auto took care of me when I needed it. They got me going right away and diagnosed my vehicle at a reasonable price quickly.
It was my first time at this shop. Shawn (person who attended me) made so that the process was smooth and simple, my time was not wasted. I appreciated the texts and being able to text them. Also, I liked that they inspected my vehicle for other issues.
Great service! The warranty gives you confidence that the mechanics will make sure you are satisfied.
They do good work.
DJ Auto is a bit more expensive than other mechanics, but they make great efforts to make the whole process as swift and convenient for the customer as possible.
I went in for an oil change and they performed the service quickly and efficiently. When I asked questions about some components of the car they looked into them without dismissing my concerns. Everything went smoothly and I could tell they cared about more than just my money.
These guys are my go to auto shop.
Just an oil change.
I have been going to DJ Auto for several years now and still go there to have my car worked on even though I have moved away from Provo. I always feel treated respectfully and appreciate how well they look after my car.
I was treated respectfully. I have never felt ripped off by DJ Auto. They have always done a gret job and I will recommend them to others.
I always know I will get quality work done on my vehicles and excellent service from the staff.
DJ's has an experienced staff who can accurately diagnose your car problems and effectively communicate to customers what's going on. They were done with my car even earlier than estimated! I felt very taken care of.
Two belts needed to be replaced, I didn't have time the day I came in for an oil change but I made arrangements for the next day. Shane always provides excellent custom written service and even hooked me up with a loaner vehicle. DJ Auto always provides me with great service. Thanks, guys!
Definitely taking my Honda back!
Great service! Very knowledgeable, kind, and timely.
Great job fixing everything we needed fixed!
They are so honest!
I enjoy the customer service. The owner always makes sure to say hi and see how everything is going.
Love DJ Auto! I won't let anyone else service my vehicles.
I expected more for the price. I had the transmission fluid flushed, but a few days later saw leaking. They fixed the issue fine when I bought it back, but it was little frustrating to have to come back since I paid more for them to do the repair than another shop. They are still my number one choice for large repairs.
They figured out the problem quickly and fixed it! Made things a lot less stressful.
Great job on the car. I was very pleased that they were able to be flexible to fit my requests. I appreciate honesty more than anything when dealing with car shops and feel I can trust the people here.
I like that they are on top of things.
The owner of DJ Auto made sure we knew he is a specialist and gave us much good advice on both our vehicles. Very helpful and friendly!
I will go back.
Great service and accommodations. Thanks!
Initially, I was told that the repairs on my car wouldn't be finished until the next week due to some staff shortage. However, they were able to complete the repairs on my car on Friday night and even stayed a little later to get it done. I really appreciated having my car back for the weekend. Thank you!
The repairs were done well at a reasonable price.
DJ Auto has always been fair and honest with me. I don't trust my car with anyone else.
I took my car in and the guys were very nice about taking care of it. They honestly wanted to help fix the problem, and they were very kind.
It was fine!
Great place. Been taking my car there for years now. Would recommend them to anyone.
I got an oil change, diagnostic, and detail done. They didn't find any problems with the car after doing the diagnostic so they only charged for the oil change and detail service. The detailed service was for the inside and outside, and they said they'd need it over night so the cloth seats could dry, but they got it done more quickly than that, and I picked it up 30 minutes before they closed at 5. The manager was very friendly, very knowledgeable, and answered even my most random car questions to my satisfaction. I'll definitely go back to DJ's.
Dave and his team provide the personal touch of a small-town shop with the skill, quality, and cleanliness of a large dealer's service group. DJ Auto is a good balance of quality and price, but they are not trying to be the low-cost option. You can get an oil change cheaper elsewhere, but they won't take care of your vehicle like DJ Auto will.
Andrew has the expertise to work on my vehicle which is not a common vehicle. I have always been treated with respect. Dave and Shane are very friendly and are great to work with. They have been timely in getting me in and out quickly and let me know up-front the estimated cost and what to expect. When they come across issues they present the options and are quick to do all they can to fix them.
They were up front with me about the damages done to my vehicle and the approximate costs to repair them. They began work on my car as soon as the part got in and had my car fixed quickly for less than the estimate they originally gave me.
I love that I feel that they gave me top level service and filled up all of my fluids. They also gave me a specific time to come back for a check up. I was a bit worried about the state of my car before I came in but now I am at ease.
Glad to find a place with excellant Prius capability.
This was a positive experience. Thank you!
They were very courteous and professional. I will return again when needed.
I am thankful for the honesty I have had from DJ Auto and how they helped me keep my car running as long as they have.
Dave always does a great job. He and his team are passionate about the cars and treat both them and their owners with respect.
Good. one day delay.
Shane was awesome and friendly! I usually get judged going into car shops because I know a bit about what needed to be done and what I was talking about but Shane was cool.
They were quick and didn't beat around the bush.
Very good and customer oriented! They looked at 9 cars for my sister before she bought one so she could be sure she got one that was in the best condition. For free!! For me they were very supportive and explained everything well. Price is very fair for work done and how you're treated!
Great guys and Great service!
Staff was kind, patient and explained what was wrong and gave different options of how to proceed. Made sure I was kept informed with each new thing and even addressed my car by the name I dubbed it!! (an extra perk)
Great service as usual!
My car got stuck in the shop because the part they needed was delayed by a snow storm. They took care of me by loaning me a loaner van with studded snow tires. It was great. Now my windshield wipers work like they are supposed to all the time. It's a relief not to have my wipers go off the windshield. Every time it would do that I would jump. Very distracting when driving in the rain or snow.
They did what I needed done, didn't jerk me around and it was done same day. They did not know what was wrong to begin with. So they did a diagnostic to fix. And did oil change and safety inspection (fix brake light) and deliver on time is beyond belief to me. I have been jerked around by so many mechanics it's nice to have found an honest one.
I was quite amazed when I went to DJ auto last week to see why my key wouldn't come out of the ignition after they fixed it a few days ago. Well, turns out there was a deeper problem, and that was the button on the shift stick wasn't coming out all the way which meant the car wasn't recognizing that it was in 'park' when I shifted to that, and that was way the key wouldn't release. They fixed that, and I haven't had any problems since. Plus, they didn't even charge me! I couldn't believe it, but they are always more than fair.
They get the job done well whether it seems simple or complex.
DJ Auto's service manager and mechanic were thorough in asking questions about what symptoms my van was experiencing. They were fast, and the price was affordable. The work done more than met my expectations. I have been using this shop for more than 10 years, and they have always been outstanding in comparison with other shops I have used prior.
I love coming to DJ, because they're so friendly and willing to work with you to get the job done.
We've been going to DJ Auto for years. They do excellent work, we trust them with our cars, and they always do right by us. They're wonderful!
Excellent all the way across the board. Would come back there again and be one of the first places, I would take my truck!
Super nice employees who took the time to explain what needed to be done and why. Very helpful with getting me a loaner car and didn't charge me for towing which was a very nice financial relief. Love DJ Auto
This is an excellent business. I am a particularly tough critic and they left me very satisfied.
Cleanest auto repair shop I've ever seen! Great service.
I love coming to DJ Auto because I know they'll take good care of my car for a fair price. My husband started using DJ Auto years ago when living in Provo. He loved them so much that though we've moved away and moved back several times, we've returned to them each time we come back, even now when we live in American Fork. He even talked about DJ's when we lived in other places, wishing he could find a place like them. The office staff and mechanics are trustworthy and always answer all my questions. I've never been forced to get any work done, only advised as to what is highest priority, and what can wait if I can't afford to take care of it at the moment. The price might be somewhat higher than some places, but it's well explained in the high quality work and parts they provide. Last visit, I got my tires and windshield wipers changed. After I left I felt like my wipers were sticking to the windshield so they told me to come back and they'd look at it. They cleaned my extremely dirty windshield and put rainex on it to provide a coating between window and wipers, and alleviate the wipers skidding. They went above and beyond their job to make sure their customer was happy. That's the kind of shop they are. I'm very impressed with them as people and the work they do.
The mechanics and staff at DJ auto were friendly and kind and extremely competent. They worked with my crazy schedule and let me use a loaner car so I could still get all my children to school while the work was being done. I will now always use DJ auto for anything that comes up in the future!
It was, as always, prompt and excellent service. They were done even faster than they had estimated.
Great quality and very friendly great service and extremely effective on the job the servicemen worked hard and fast. Well done DJ auto I faithfully give you a 10!
They are a little expensive than others but the job gets done right there. I appreciate the professionalism and it's clean, extremely professional.
He does a great job. They are very honest and very reputable.
Most of my personal experiences with DJ Auto have been great, but I've been told personal accounts by other people who haven't had the positive experiences I've had.
I have been with him for fifteen years and has always provided with good service. If I have a problem he checks what I think it is, he doesn't treat me like I don't know crap. I like his customer service. If I have a question, he'll show me what is going on. He shows me how instead of me coming in and having him do it all the time.
Dave has always been helpful for every question I have, they let me know of repairs that will be needed ahead of time and use quality products.
Great service, excellent quality. Maybe a little pricey but definitely worth every penny!
I thought he was honest, fair, and good service.
I like them
Dave has always treated us well and taken great care of our vehicles.
DJ Auto has always been good to me. Their service is fast, reliable, and fair.
DJ friend is a personal friend who does a great job on servicing my vehicles.
Sometimes things aren't fixed correctly or completely. But I do trust them so that makes a big difference.
Because he did not fix the car, and he charge just $90 simply because he kept the car in the service bay all day which was his own stupid fault...
DJ auto is honest and I feel that I can trust them.
I would recommend DJ Auto to anyone who asked me. I don't bring up the topic otherwise but I have always felt I got good service from DJ.
Dave has always been very honest with my dealings with him. Repairs have always been on time and as estimated. I have never felt taken advantage of.
Service was quick and done well, but the actual price was about $200 from what I was quoted on the phone and the location is a bit out of the way.
I have recommended DJ Auto to several people. We have been going for over 10 years and love the honesty and service that is provided.
They provided good service, for friends in that area I would recommend them.
Honest, takes the time to explain.
Dave is honest, and knowledgeable about cars, and he always does a great job.
I felt like I was being scammed and wasn't told the price until after many things were done....all not what I had come in for. I was there twice as long as I was told I would need to be which threw off my entire day. I didn't feel like I was told what was going on and he just assumed I wouldn't understand it anyways. I felt like he was in it all for the money and not to help me or my car. I understand it's a business, but no one wants to feel like someone doesn't actually want to help them and just wants their money.
They're very good at what they do, but they tend to be perfectionists. Sometimes I feel they recommend things that don't necessarily need to be done at the urgency they request. That being said, I still feel they are very honest and all recommendations are with the best of intentions.
DJ auto provides quality, comprehensive, reliable service. Over the last 3 years I have had several things looked at and repaired on my car and have not hand any trouble with those things since. I appreciate that in addition to fixing what I originally bring my car in for they let me know what things may need to be addressed in the future so that I can plan and budget for upcoming fixes.
Our cars have been serviced at DJ auto since 2004. I tried a couple of other repair places in Provo and both weren't honest with me when it came to some of my car's repair needs. Dave has always been honest, and has been great for us. He's helped us out a lot with my car and also with our old van. I have recommended DJ auto to many of my friends.