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Discount Automatics

4500 Dry Creek Rd #8, Sacramento, CA 95838 Map & directions

Call Now: (916) 303-2687

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About Discount Automatics

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
93
Technical Ability (?)
88
Tools & Equipment (?)
90
Customer Service (?)
93
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Discount Automatics is a family owned and operated business with over 40 years of experience providing transmission and general auto repair services. They have been a fixture in the Sacramento auto repair business since 1980 and employ a very experienced staff of service advisers and ASE certified technicians. In addition to performing general repairs and diagnostics, they are also certified to rebuild automatic transmissions and include a 36-month/36,000 mile warranty on all of their rebuilt transmissions.

Message from the Shop

Discount Automatics is a family owned and operated business with over 40 years of experience providing transmission and general auto repair services. Today, we offer the same professional and competent service that has satisfied customers throughout the years in the Sacramento area. The secret to our success is providing friendly service with a team of highly qualified automotive technicians who understand the need to earn your trust each time you step in our door.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Muffler & Exhaust
Oil Change & Lube Scheduled Maintenance Service & Repair Timing Belts
Transmission Repair

Amenities

AAA Member Discount Coffee Service Guarantee Shuttle
Towing Warranty Accepted Wireless Internet

Customer Reviews 13 verified reviews (18 total)

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Discount Automatics
Verified Customer
December 17, 2011

They don't know manual transmissions. I have a 6-speed in my Camaro and I showed up to talk to them about changing out the bushing in the back of it. They told me that there was no problem and they could take care of it and everything else. Well they messed up two of them and then put the old one back in and it sounds worse than it did before AND they charged me for it. But, I mean, that was just the worst thing. They did do an inspection on the rear-end to help me narrow down what the rear-end issue was. But they were double the cost of anyone else in town. The guy started getting short with me when I told them that I wasn't gonna have all that thousands of dollars of work done. Not short as in short or rude attitude, but before when we were talking about the stuff, he was all energetic about it and acting like he really cared about helping me get the car fixed and everything, but when I told him that the prices he was quoting me were out of my range and that we needed to figure some way to keep the car on the road and just, you know, pay the cheaper price, he gave up on any concerns with me or anything. He was more concerned with just getting the money and getting my car out of the shop.

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Discount Automatics
Verified Customer
December 17, 2011

When they did some repair work on my transmission 4 years ago (where the shifter moves the little ball bearings in the shifty thing), it went bad and they fixed it under warranty with no problems and it all turned out great. They stand behind their service 100%.

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Discount Automatics
Verified Customer
December 01, 2011

I just wish they were open on Saturdays.

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Discount Automatics
Verified Customer
November 29, 2011

They are absolutely great. It's very clean, very well managed, and totally good. Like I said it's a very clean place they are straight with you. Everything is great.

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Discount Automatics
Verified Customer
November 17, 2011

I was very happy. When I did not have transportation, they were willing to drive me and my son to our home. They also picked me up when my vehicle was done.

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Discount Automatics
Verified Customer
November 17, 2011

They were really friendly and helpful. They actually listened to what I had to tell them and normally a mechanic will not listen to a woman, but they actually listened to what I had to say and checked it out. I will probably take my car back there for fluids.

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Discount Automatics
Verified Customer
November 04, 2011

Anyone that has gone there can fully depend on the fact that they will back-up their work and they have a warranty that is next to none. They go out of their way to make sure the costumer is happy and they will work with your budget. Any other transmission work I have done will be done by them because they are top notch professionals.

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Discount Automatics
Verified Customer
October 29, 2011

They did a really good job. I like them, they are pretty cool.

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Discount Automatics
Verified Customer
October 27, 2011

It was an excellent experience. I think they are an honest, do-what-they-say-they're-going-to-do, shop.

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Discount Automatics
Verified Customer
October 14, 2011

I have contacted them back about returning my vehicle because the repairs I had performed were not satisfactory, so I have to take it back to have them re-analyze it to see what the problem is.

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Discount Automatics
Verified Customer
September 30, 2011

They are friendly people. I really have no complaints. They explained things pretty thoroughly and showed me the parts. I would recommend them. They are good people to deal with.

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Discount Automatics
Verified Customer
September 29, 2011

Discount Automatics is a great place to go. They fix your car. I am very satisfied with them. They are the best in Sacramento. Their staff is really good. Mike and the guys are really good people.

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Discount Automatics
Verified Customer
September 24, 2011

They are very honest and they tell you what it needs and what it will cost you and they ask you if you want it. The guys who do the work and behind the counters are very nice to you. The waiting area is very comfortable and very warm.

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Discount Automatics
May 26, 2010

Most things I can do myself, but when I occassionally get in over my head, I always call Discount Automatics and get great service!

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Discount Automatics
May 18, 2010

I was really impressed with the professionalism and the fantastic warranty. It was also very helpful that they drove me to the office when I dropped off my car and delivered it when they were finished. Great service!

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Discount Automatics
May 18, 2010

I choose to not take risks of car breakdowns when I drive,therefore I have my vehicle checked over at intervals in Discount Automatics Shop.I know that I can trust the repairs to be done right,and needed repairs made at a reasonable cost.

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Discount Automatics
May 18, 2010

Love the friendly, family environment. They offer great, reliable service! I wouldn't trust my taxi service (mini-van) to anyone else!

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Discount Automatics
May 11, 2010

I earn my living with my truck. So I am very satisfied with the speed at which they always service my truck. And keep it problem free.

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Hours of Operation
Mon - Fri:7:00am to 5:00pm
Call Now:

(916) 303-2687

Auto Repair Experience

  1. Scott Adams, Owner
  2. Established 1980
  3. 4 Auto Repair Mechanics on Staff
  4. 4 ASE Certified Auto Technicians
  5. 81 Years of Car Repair Experience