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Diamond Chevrolet Buick GMC Cadillac

768 Washington St. (RT. 20) , Auburn, MA 01501

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Buick Cadillac Chevrolet


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Diamond Chevrolet Buick GMC Cadillac
June 02, 2015

The Service department ( Brian ) included, were not only belligerent but combative towards my daughter keeping my car for 5 days for a 1 hour job. The service department is the WORSE anywhere ! the tried to Con my daughter verbally abused her over the phone and threw keys at her when she went to pick up the vehicle. I just suffered a heart attack and my daughter was handling the service problem we had been having with Diamond Chevrolets service department. they tried to charge her for issues that they claimed they fixed weeks ago, blamed delays on the warranty company, called my daughter names threw keys at her never returned phone calls. promised rental car after 3 days made us return it. saying that was there max. This was by far the worse experience i had every experienced and the worst treatment my daughter had ever received . This place looks and acts like its Gangsters running everything.

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