Dependable Car Care is the best place in Ventura to take your car to get it services. Dan and Luis are always polite and honest with the estimates and diagnostics on the car. I would recommend Dependable Car Care to anyone who is looking for a car care service.
I give this shop top rating. The name said it all!
They were courteous and attentive to my needs.
Have always had good results with Dependable Car Care. I have developed a trust with them that I am confident that any repairs they recommend are accurate.
Problems with emission control plus standard lube and related BUT OVER FILLED THE lube oil which leaked onto our drive way.. I checked the oil and it was over the MAX LINE.
Dan has a great team assembled there who are helpful and knowledgeable.
Fellas were very nice and explained everything thoroughly.
The work performed, customer service and overall experience was good. I did appreciate the counter guy explaining the specifics to me and not assuming I wouldn't be interested or understand. I needed and wanted to know that information. I would plan to return for additional car service needs.
I was very satisfied with the customer service at Dependable Car Care. I also like that they seem to add a personal touch to their customer service like sending a thank you card and email. Only slight complaint I have is that even though I made an appointment, the turnaround time for my car to be done for an oil change was longer than I expected, but I will still come back for services.
I called on a Friday and they got me in the same day to diagnose the problem. They were super quick in letting me know what was wrong and how much/how long it would take to fix the problem. They were very reasonably priced compared to other shops and the work they did was great. I think I found my new mechanic in Ventura! Thanks guys!
Very satisfied with my experience at Dependable Car Care.
The shop ran a diagnostic was run. It was determined that I only needed a new battery. Because of the age of the car it was determined that there were quite a few upcoming repairs that needed to be done.
First time with Dependable. Glad I made the change.
Great work on my truck right before a cross country road trip. Pretty pricey for a transmission fluid service, but worth the peace of kind
My experience was great.
Took the time to explain options and recommended based on if it were their car and I was able to save a couple hundred bucks (for now) until the other repairs are needed.
I am very impressed with the courtesy I was shown and the excellent work that was performed. I would highly recommend Dependable Car Care to anyone.
Good service and done quickly and when promised.
Dan treats you right.
I needed brake work done, it was completed in a few hours at a reasonable price.
Louie was very professional and helpful.
I will be returning based on customer service and price.
Dependable Auto Care has great customer service and they do a great job.
My car had the abs and service stabilatrac light on and they said it was a bad wheel hub. So after a 'bad wheel hub' and a 'bad sensor' later, my car is still bad. So another diagnostic later its a bad brake computer. So thanks for the work, but I'm still having problems.
Problems addressed were not corrected after great expense and ultimately unresolved.
Great experience as always. Louie is very respectful, helpful, pleasant and knowledgeable.
There were greasy hand prints and a scuff in the paint on the front fenders. I had to take the time to go back to the facility the next day, so the owner could remove them (which he did).
Later that day, after I had left, I found several dark smudges in the interior. I was able to wipe them off, so I didn't return to the shop a 2nd time.
The brake pedal (they were worked on the brakes) felt mushy. When I returned for the grease smudges, I told the owner about the mushy pedal. He checked the pedal and said it was okay.
Excellent. All work done correctly.
Great service. Very informative.
Good customer service, just had trouble pinpointing problem.
Always helpful and able to find a solution for your car problem.
Very helpful staff.
Competent and courteous. Good turn around.
Professional service & repair, current website w/ coupons, quick turnaround, location is easy
Excellent service with a free shuttle provided.
They were very professional yet friendly. I liked that.
As usual, Dan took great care of my car and me.
Very good. They solved a "hard to find" problem for me.
As always they were great. Worked on car at set appointment time.
They provide good service.
They do good work.
They are knowledgeable, efficient & trustworthy.
They were friendly and easy to work with. They had to wait for a part which delayed my car being done right away, but they delivered on time.
We find this shop highly professional and experienced.
I always get great, personalized service.
Dependable Car Care provides exceptional service at a great price.
Quick, knowledgeable and friendly service.
I like their Honesty and Caring.
The staff is friendly and professional.
I Always receive great service.
Honest and professional.
I like the service and their repair warranty.
Very friendly staff and quick service. They answered all my questions and didn't treat me like "a silly/stupid woman." Extremely respectful, knowledgeable, helpful and accommodating.
I had a terrible experience at Dependable Auto Care.
I think the cost of the repair I had done and the estimate for other recommended repair far, far exceeded a realistic, fair price for the work involved------- I and others who know the car also had no reason to believe additional repair work I was advised to have done was needed.
Dan provides very good care at a reasonable price for my vehicle and stands behind his work.
Overall pretty simple. Service was priced fairly, and no problems.
Good work, good price.
I like their honesty.
Some of their repair procedures were questionable. I took my car in because I felt my clutch was going out (smelled like it was burning, and sensitive in 1st). I was told clutch was okay, and smell was from tranny fluid leaking on exhaust. Paid Apprx. $1,400 for tranny removal and repair. Approximately 7 to 10 days later my clutch went out. I feel that if they would have inspected the clutch (which was my original complaint) while they had the tranny out for repair, I would not have had to make a second trip for repairs to my clutch which cost me approx. $2,300, which means my bill would not have been so costly, and lastly, after these repairs I had to take my car to the dealer for a recall, and when they inspected my car, they found several bolts loose, and one missing around the tranny, where the repair were done. So I took the car back to Dependable Car Care, and they corrected this problem. The reason why my recommendation to others is so low is because they are the only shop in the area, other than the dealer that will work on a Mazda RX8.
Honest, straightforward, fast service.
Dan has always been very professional and straight with his quotes and work.
They are Great!