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Dellinger's Tire & Auto

3584 Dunedin Dr, Chesapeake, VA 23321 Map & directions

Call Now: (757) 941-4779

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About Dellinger's Tire & Auto

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability
100
Tools & Equipment
90
Customer Service
96
Customer Conveniences
24 months / 24,000 miles
Parts & Labor Warranty

Assessment Summary

Dellinger's Tire & Auto is a family owned and operated business that has been proudly serving Chesapeake and the surrounding area since 2010. This very experienced and ASE certified team has at their disposal the shop tools and diagnostic equipment to service and repair today's modern vehicles. This combination of tools and knowledge enables them to perform repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repairs, to state smog inspections, as well as your scheduled maintenance needs. Work performed here is backed by a 2 year / 24,000 mile warranty for your peace of mind. Recent customer described this shop to us as, "friendly", "excellent", "helpful", "professional", and "honest". A local shuttle service, early bird drop off, Saturday & Sunday business hours, and a waiting area with wireless Internet are all available for your convenience.

Message from the Shop

Dellinger's Tire & Auto/Oil & Lube is your one stop car shop! Two great facilities in one location. We do everything from major engine repair to oil changes. We sell all brands of tires and wheels. Our customer lounge features complimentary sodas, coffee, tea, and fresh popcorn. Relax and enjoy our free WIFI and flat screen TV. We also have a quiet room for your convenience.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Smog/Emissions Testing Timing Belts Tire Sales/Repair Transmission Repair

Amenities

Child Friendly Coffee Early Bird Dropoff Extended/Evening Hours
Financing Free Estimates Heated Waiting Room Open Saturday
Open Weekends Parts/Accessories Service Guarantee Shopping Nearby
Shuttle Wireless Internet

Customer Reviews 25 verified reviews

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Dellinger's Tire & Auto
Verified Customer
May 26, 2015

I like the service and honesty of the guys who are there, they will give you an honest opinion. Even standing at the register just hearing them talk to other customers, I don't feel they are over listening to the other customers. The prices are worst or better I don't know, but the customer service beat a whole lot of others. The environment is pretty nice. I have had four vehicles, four state inspections, four separate vehicles.

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Reply from Dellinger's Tire & Auto -  Dellingers Tire and AutoJune 08, 2015 14:08

Thank you, Maurice! We appreciate your business and the opportunity to serve you and your family.

Dellinger's Tire & Auto
Verified Customer
May 25, 2015

The gentleman that helped me, Randy, was very professional and I didn't wait long. He was good, personable, professional, and got me on the road in time. He was courteous and friendly. It was a positive experience.

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Reply from Dellinger's Tire & Auto -  Dellingers Tire and AutoJune 08, 2015 14:12

Glad to hear that you enjoyed your experience at Dellinger's. Come see us again soon!

Dellinger's Tire & Auto
Verified Customer
May 25, 2015

They are nice and fast.

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Dellinger's Tire & Auto
Verified Customer
May 24, 2015

Every time I go there I get quality service. They don't get me for my money. They try to save me money. They will fix it to my recommendation. The services are really high in quality. Whenever I have something wrong with my car it gets fixed and stays fixed.

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Reply from Dellinger's Tire & Auto -  Dellingers Tire and AutoJune 08, 2015 14:09

Rahsahn,
Our goal is quality service at fair prices. We value your opinion and your business.

Dellinger's Tire & Auto
Verified Customer
May 24, 2015

I just like their service. Everything from what you are expecting to pay. They let you know before you pay the job. They provide a sitting room and coffee.

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Reply from Dellinger's Tire & Auto -  Dellingers Tire and AutoJune 08, 2015 14:14

Nathan,
Come see us again soon...we just renovated our customer lounge and showroom.

Dellinger's Tire & Auto
Verified Customer
May 24, 2015

I was pleased with the service. I got in there so early, I got there 30 minutes before they opened. I experienced a substantial wait time.

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Dellinger's Tire & Auto
Verified Customer
May 24, 2015

I like the time it took to do the work and the quality of work. I am overall pleased with the service.

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Dellinger's Tire & Auto
Verified Customer
May 24, 2015

They did not take the time to make sure the work was done correctly, my pressure sensor came on. They said to drive on my new tire for 15 miles and that the issue should be fixed, I drove the 15 miles and the light is still on.

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Reply from Dellinger's Tire & Auto -  Dellingers Tire and AutoJune 08, 2015 14:15

James - we want to make this right. Stop by and we will certainly take a look.

Dellinger's Tire & Auto
Verified Customer
May 23, 2015

They were very very pleasant and helpful and I am very pleased with them. It was affordable and pleasant and great customer service. Very friendly and they got me in within a couple of days quickly and released quickly as well.

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Reply from Dellinger's Tire & Auto -  Dellingers Tire and AutoJune 08, 2015 14:14

Thank you, Lydia! We appreciate your kind remarks and are glad you were treated well - we work hard to make your experience the best it can be.

Dellinger's Tire & Auto
Verified Customer
May 22, 2015

The service was pretty decent than one other time. They kept my car for 2 weeks and they returned it with stains on the dashboard. It costed more than the quote.

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Dellinger's Tire & Auto
Verified Customer
May 22, 2015

I went in there for service and because my car was swaying right and left, I needed an alignment , I got it done, and it is doing the same thing. I realize the rear wheel bearing is loose. I took my vehicle frequently to get serviced and the rear wheel bearing is loose.

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Dellinger's Tire & Auto
Verified Customer
May 22, 2015

I like everything they do. Great customer service. The server Jim is a good person. I like the quality of the place. They drop it down when it needs to be.

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Dellinger's Tire & Auto
Verified Customer
May 21, 2015

They were very thorough, friendly, efficient and very nice. They did what I asked in a very efficient manner. They are very close to where I live.

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Dellinger's Tire & Auto
Verified Customer
May 20, 2015

I like their service. I've been dealing with them with all my vehicles and I have not had a problem yet.

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Dellinger's Tire & Auto
Verified Customer
May 20, 2015

They got me in, they got me out. For what they did, someone else would have charged more. Plus they are close to my house so I go to them. Close to home and they did me right. So I give them a 10. They gave me AC which I didn't have in my car.

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Dellinger's Tire & Auto
Verified Customer
May 19, 2015

They have been friendly and honest with me. It's convenient for me. I live in Hampton and they are close by. I had to put brakes on and it wasn't scheduled and they discovered I needed brakes so they did it in less than 45 minutes.

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Dellinger's Tire & Auto
Verified Customer
May 19, 2015

They were fine but not exceptional.

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Dellinger's Tire & Auto
Verified Customer
May 19, 2015

I saw they did a real good job with the brakes on the car. They found out what the problem was. I was pleased about that. They have done work on three of my cars actually. They say what they are going to do and do it efficiently and on time.

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Dellinger's Tire & Auto
Verified Customer
May 19, 2015

Excellent customer service.

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Dellinger's Tire & Auto
Verified Customer
May 19, 2015

They did good. I did not give them a 10 because nobody does perfect. They were good and I would go back to them. They're nice and they fixed the oil leak. I have to take it back in a couple of weeks so I'll have to see then.

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Dellinger's Tire & Auto
Verified Customer
May 19, 2015

I brought my car in for an inspection and I needed mirrors and got them on in one day, and did them when I was at work. I take my car every year for inspection, they are good to me, I like the coffee. I have had it serviced before and have it done on time in one day usually.

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Dellinger's Tire & Auto
Verified Customer
May 18, 2015

The people there were kind of rude when I first went in, they seemed to be very frustrated. They wanted to charge me for services that weren't needed, I had a rusted screw that I couldn't get out and they wanted to charge me 20 dollars to take it out.

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Dellinger's Tire & Auto
Verified Customer
May 18, 2015

They do a good job.

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Dellinger's Tire & Auto
Verified Customer
May 17, 2015

They do good work. Customer service is good. They made sure that they talked me through everything. They didn't talk me into things that I didn't need to get.

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1 verified customer did not leave comments but provided this rating:

(1) by 1 verified reviewer
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Hours of Operation
Mon - Fri:7:00am to 9:00pm
Sat:7:00am to 8:00pm
Sun:8:00am to 5:00pm
Call Now:

(757) 941-4779

Auto Repair Experience

  1. Scot Beazley, Manager
  2. Established 2010
  3. 5 ASE Certified Auto Technicians
  4. 150 Years of Car Repair Experience