Dearholt AutoCare

✓ RepairPal Certified
jdearholt@aol.com
7201 Wyoming Blvd NE
Albuquerque, NM 87109 USA
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7:30am to 5:30pm
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Su
Closed
Th
7:30am to 5:30pm
M
7:30am to 5:30pm
F
7:30am to 5:30pm
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7:30am to 5:30pm
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Closed
W
7:30am to 5:30pm
Call now:
(505) 395-5346
125 Verified Reviews

Auto Repair Experience

  • Jim Dearholt, Owner
  • Established 1988
  • 4 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 116 Years of Car Repair Experience
RepairPal Scorecard

Dearholt AutoCare was established in 1988 and has worked hard to build a reputation by making customer satisfaction their number 1 priority. Jim Dearholt has always put honesty and integrity before profits. This commitment was demonstrated in our unbiased review of their most recent customers who described this team as friendly, reasonable, highly training, and honest. This RepairPal Certified shop features a team of professionals who combine for over 140 years of experience. This crew doesn't focus of their past experience, they are continually striving for the next level by attending the automotive training it takes to stay current on the latest technology in order to provide dealership level service and repairs to your modern vehicle. These repairs are backed by 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Details

Auto Repair Experience

  • Jim Dearholt, Owner
  • Established 1988
  • 4 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 116 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair

Amenities

  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Parts/Accessories
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • ASA
  • NAPA
  • iATN

Message from the Shop

Providing quality car care in Albuquerque, NM since 1988. Dearholt AutoCare is a family owned business delivering honest and professional automotive repair and maintenance services to the people of Albuquerque, Edgewood, Cedar Crest, Rio Rancho, Los Lunas, Corrales, Placitas and surrounding areas. The quality ASE (automotive service excellence) certified technicians at Dearholt AutoCare employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.

Dearholt AutoCare is a certified NAPA AutoCare Center, we are able to provide the benefits of an established national entity while maintaining the personal touch of a family owned business. We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our own.

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

125 Verified Reviews
by - Verified Customer October 14, 2016

Quick reliable service.

by - Verified Customer October 14, 2016

Pleasant!

by October 14, 2016

Friendly owners ! and wonderful car service.

by - Verified Customer October 13, 2016

Cheryl was excellent in helping me with transportation. The service was done to my satisfaction.

by - Verified Customer October 12, 2016

Very friendly and professional, took care of our problem right away.

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by - Verified Customer October 07, 2016

the staff if very friendly and family oriented; Kelly tells you like it is, and it's convenient to my work.

by - Verified Customer October 07, 2016

Very efficient. Not much communication while waiting in the lobby.

by - Verified Customer October 03, 2016

Very helpful, explained what they did to repair my car .They went out of their way to make sure that I was satisfied. Made this experience a very pleasant one.

by - Verified Customer September 27, 2016

Excellent follow-up and Service.

by - Verified Customer September 22, 2016

Good and complete. Reasonable cost and willing to work with customers, and they stand behind their work. I will keep using them.

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by - Verified Customer September 21, 2016

People at Dearholt are very friendly and helpful. It is a pleasure to do business with them.

by - Verified Customer August 26, 2016

You all are so friendly and trustworthy!

by - Verified Customer August 25, 2016

Excellent work in timely fashion.

by August 18, 2016

Good service.

by - Verified Customer August 17, 2016

Everything appeared to be done properly and in a timely manner.

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by - Verified Customer August 15, 2016

My questions were answered professional.

by - Verified Customer August 12, 2016

Good folks, good work, fair price.

by - Verified Customer August 10, 2016

Good.

by - Verified Customer August 10, 2016

Dearholt provides exceptional customer service with clear explanations of services provided and in a timely manner. We had a battery issue with our car and initially took the battery to the store where we had purchased it and they said there wasn't a problem. We continued to have battery problems so took the car to Dearholt who contacted the store and was able to get a new battery replacement under full warranty from the store.

by - Verified Customer August 08, 2016

Great customer service, immaculate shop, excellent and honest repair work!

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by - Verified Customer August 05, 2016

Always good service. Been using Dearholt for years.

by - Verified Customer August 02, 2016

Expert technicians, friendly management, and fair pricing.

by - Verified Customer July 26, 2016

Service on car #1 was done quickly and efficiently. Service on car #2 was delayed due to over booking and non-availability of part. Repair issue remains.

by - Verified Customer July 26, 2016

The service work I requested was performed as I requested. The vehicle was finished the day requested.

by July 26, 2016

Good, but first visit, so no history to judge.

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by - Verified Customer July 22, 2016

Friendly service and good results.

by - Verified Customer July 22, 2016

Work done quickly (tires rotated and balanced) for reasonable price.

by - Verified Customer July 22, 2016

Prompt service with information on what was wrong and best plan to fix the problem.

by - Verified Customer July 21, 2016

Excellent service, friendly and explained all services provided and recommend future services

by - Verified Customer July 18, 2016

Identified the problem quickly and repair costs were reasonable.

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by July 18, 2016

Almost all was good except for them keeping my appointment time. I understand it can be difficult, but like any service industry, the customer should come first.

by - Verified Customer July 15, 2016

Excellent diagnosis. Repairs were performed to perfection.

by - Verified Customer July 14, 2016

We had a fuel pump go out on us and they got it replaced the next day.

by - Verified Customer July 12, 2016

My 1995 Nissan D21 quit running and you they replaced the distributor and got it running again. However it was, and still is, missing and running roughly between about 1800 and 3000 rpm under load. They replaced the spark plug wires and plugs at my request due to high hydrocarbon emissions on the last emissions test. I suspect that the distributor installed was faulty. It was not running that way prior to when it quit.

by - Verified Customer July 12, 2016

Everything went well. Just as expected.

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by - Verified Customer July 11, 2016

Very fast service.

by - Verified Customer July 07, 2016

The entire staff is kind, honest, and cooperative.

by July 01, 2016

They had no idea how to properly change or fix my key tumbler. They had to drill it out making it impossible for me to replace the key tumbler naturally and did permanent damage to the part the tumbler fits into. I have no idea how to replace this part or where to get a new one. They should of provided me with more information on how to get this fully resolved when they knew I didn't have the time to wait the full holiday weekend for them to fix it. Other than that they were extremely nice people and had good intentions and even allowed me to borrow a company car for the time I was in, but in the end left me with more damage to deal with while allowing the car to start so i could be on my way.

by - Verified Customer June 30, 2016

As always, I was listened to, and the service order prepared, with understanding about what would be done and time frame. Picked up of vehicle easy and comfortable, with my questions being answered fully.

by - Verified Customer June 23, 2016

Very good and courteous service by Jimmy.

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by June 23, 2016

Everything A OK.

by - Verified Customer June 21, 2016

I was towed to Dearholt (recommended by AAA) when my car quit in traffic. Every one at Dearholt was very helpful and made an extra effort to get my car fixed and back to me quickly. The staff kept me informed of the progress for the repair and the cost of the repair was very affordable. I would certainly use Dearholt for any future repairs my vehicle might need.

by - Verified Customer June 20, 2016

It was a great experience I had from this auto shop for my Honda Accord 2009 AC check up & Freon recharge. The staff is friendly and service is great. The fee is very reasonable. I dropped the car at lunch and picked it up few hours later. The AC works super cold afterward. Thanks Dearholt Auto Care. Will come back again !!!!

by - Verified Customer June 17, 2016

They were happy to recheck the battery without an appointment.

by - Verified Customer June 17, 2016

Good service,very cordial at the from desk, accurate estimate and service mgr discussed the work and showed old replaced parts. Did not call me when they said they would but that's minor.

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by - Verified Customer June 16, 2016

Satisfaction 100%

by - Verified Customer June 14, 2016

Good service.

by - Verified Customer June 13, 2016

Quick and efficient.

by - Verified Customer June 08, 2016

They are the ultimate professionals - they informed me of potential charges, let me know if there were any changes, offered a ride home, and did great work.

by - Verified Customer June 06, 2016

Extremely welcoming and diligent in service provided.

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by - Verified Customer May 31, 2016

Easy visit.

by - Verified Customer May 31, 2016

Very friendly and competent repairs were made. We were from out of town - they apparently put us at the head of the line to get us running for our return trip.

by - Verified Customer May 18, 2016

I have used your organization several times and am usually pleased with the speed and quality of work

by - Verified Customer May 12, 2016

Good communication with customer

by - Verified Customer May 12, 2016

Brakes estimate exactly as stated, on time, and seems great.

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by - Verified Customer May 04, 2016

VERY SATISFIED

by - Verified Customer May 03, 2016

Every experience is a good experience with Dearholt. They perform work that is needed. They don't over sell things you don't need and make recommendations down the road. They are helpful, respectful and honest. I do recommend people to go there for their auto care needs.

by - Verified Customer May 03, 2016

Excellent service and value!

by - Verified Customer May 02, 2016

Excellent service, gave approximate timeframe, then exceeded that expectation

by - Verified Customer April 29, 2016

Friendly and knowledgeable staff. Quick service.

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by - Verified Customer April 27, 2016

All technicians are extremely skilled, professional and friendly.

by April 22, 2016

They are smart people.

by - Verified Customer April 21, 2016

They started with simple diagnostics and explained at each step.

by - Verified Customer April 15, 2016

Outstanding service.

by - Verified Customer April 14, 2016

They are honest fair and do good work.

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by - Verified Customer April 14, 2016

Quick service, clean shop. Not overpriced, they tell you what is wrong and sticks with it!!

by April 13, 2016

Good service.

by April 08, 2016

Friendly and fast service.

by - Verified Customer April 08, 2016

They got the job done. Repaired the brakes to our satisfaction.

by - Verified Customer April 08, 2016

Good service. Very honest and trusted to give us an accurate picture of the repairs needed.

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by - Verified Customer April 07, 2016

Fast, efficient, cost sensitive .... friendly.

by - Verified Customer April 06, 2016

They are trust worthy and dependable.

by - Verified Customer April 05, 2016

Trustworthy shop.

by April 05, 2016

Good customer service!

by - Verified Customer March 28, 2016

Work is well done, but seems expensive.

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by - Verified Customer March 28, 2016

I had my truck in to have the cruise control fixed along with other items. The truck was returned and was supposedly fixed after testing. I took it back to have it fixed. They kept it 3 weeks saying they were exchanging parts to find what was failing. After 3 weeks they returned and still did not have the cruise control working. Last month I took it in knowing the clutch needed fixing. They kept it for the day and told me the clutch need repairing and then charged me $129 for diagnostics. I still don't have the speed control fixed but was told by a mechanic I knew that the problem was probably a bad connection in the steering column and they didn't want to take it apart again. When I took it in for the clutch problem they remembered the cruise control problem and said it was probably being caused by the clutch problem. The other mechanic said "no way".

by - Verified Customer March 11, 2016

They were so helpful, kind and knowledgeable.

by - Verified Customer March 11, 2016

The woman at the front desk was polite and had insight to what could be wrong, even for early in the morning. The next person who helped answered all my questions and was friendly about it. When I got the car later that day it was working better then ever.

by - Verified Customer March 10, 2016

Quick and thorough.

by - Verified Customer March 08, 2016

Very friendly and honest.

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by - Verified Customer March 04, 2016

Consistent, excellent service.

by March 03, 2016

Did not read the notes on their paperwork and gave me the wrong oil and made me feel like I was in the wrong for wanting the full synthetic oil for my vehicle. And, did not say they were sorry for the mix up.

by - Verified Customer March 01, 2016

Kelly is honest. Their mechanics are awesome!

by - Verified Customer February 29, 2016

Work was done on time, at a reasonable price, and everyone was helpful and respectful.

by - Verified Customer February 24, 2016

I appreciate the service, professionalism, and friendly attitudes.

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by - Verified Customer February 17, 2016

The staff at Dearholt are honest, professional, and take time to answer all questions. Their service is exceptional and prices competitive. I trust them.

by - Verified Customer February 17, 2016

Excellent service.

by - Verified Customer February 16, 2016

Fast, reasonably priced services and excellent recommendations for future service without holding the customer hostage on repairs.

by - Verified Customer February 16, 2016

I like the quality of work and professional desk staff.

by - Verified Customer June 05, 2014

Excellent service.

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by - Verified Customer June 05, 2014

Dearholt is the best!

by - Verified Customer June 04, 2014

Every time my cars have been serviced the problems are resolved professionally the first time.

by - Verified Customer June 04, 2014

My car was diagnosed and we were contacted within an hour to see if we wanted to have the recommended work done. We chose to do so and the car was ready within the next couple of hours and the cost was very reasonable. I don't feel as though we were misguided in any way. I really appreciate honesty.

by - Verified Customer June 04, 2014

Excellent and prompt service. Also very polite.

by - Verified Customer June 04, 2014

Nobody gets a 10 as there is always something that can be done better and to be constantly improving.

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by - Verified Customer June 03, 2014

They gave me a ride home and be picked me up to get car. Everyone was very pleasant, waited on immediately. Dearholt was recommended to me.

by - Verified Customer June 03, 2014

They have taken care of my car for years. I find them to be very competent, courteous, reliable, professional, ethical, and a pleasure to do business with.

by - Verified Customer June 02, 2014

Good service and friendly place.

by - Verified Customer June 02, 2014

These guys are honest and do good work. They do not try to sell you services that are not needed.

by - Verified Customer June 02, 2014

Good, honest, professional service.

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by - Verified Customer June 02, 2014

Timely and reliable service.

by - Verified Customer May 30, 2014

Fantastic (QUICK) response when I drove in with a front end vibration. I had to leave the next morning. Inspection revealed the problem, New rotors and pads were replaced while I had lunch and then I was on my way. Next morning departure with no problem!!

by - Verified Customer May 28, 2014

Service is excellent, friendly, and reasonably priced.

by - Verified Customer May 28, 2014

Good prompt service and quality work. Recommended by AAA.

by - Verified Customer May 28, 2014

They are OUTSTANDING.

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by - Verified Customer May 28, 2014

Cost for work done a bit higher than expected. I should have done comparison shopping.

by - Verified Customer May 27, 2014

Always available for service, they focus on making my vehicle safe to drive. Transportation makes it easier to have the work done.

by - Verified Customer May 20, 2014

Great service, problems explained, fair price.

by - Verified Customer May 20, 2014

Super service, correct, and great attitude. Also timeliness of repair and ability to work into the schedule.

by - Verified Customer May 16, 2014

Have had nothing but good service since I started with Dearholt.

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by - Verified Customer May 16, 2014

Trusted service and recommended by a fellow mechanic.

by May 14, 2014

Truthful and honest evaluation. Seems a bit expensive.

by - Verified Customer May 12, 2014

The people at Dearholt are highly skilled professionals who also care about their customers.

by - Verified Customer May 01, 2014

Great customer service.

by - Verified Customer April 30, 2014

I have been having my car cared for by Dearholt for the last four years and find them to be reliable, efficient and effective. Excellent service is appreciated!

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by April 28, 2014

Good customer service.

by - Verified Customer April 25, 2014

They explain what the problem is, what is it gonna take to fix it, how much it would cost, and when approximately it will be done.

by - Verified Customer April 24, 2014

They are very professional; highly trained staff, and the do the job right the first time for a good price.

by - Verified Customer April 15, 2014

Always great service, reasonable price, and the follow-up after to make sure that I had no additional problems.

by - Verified Customer April 15, 2014

Always professional, friendly, and reasonable. They have recommended no repairs when they probably could have done it just for the money.

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by - Verified Customer April 09, 2014

Integrity. JIM STANDS BEHIND HIS WORK.

by - Verified Customer April 02, 2014

Good service and quality work.

3 verified customers did not leave comments but provided these ratings:
by Jamesand 1 other verified reviewer
by 1 verified reviewer
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