7201 Wyoming Blvd NE, Albuquerque, NM 87109 Map & directions
Call Now: (505) 395-5346
“Dearholt is the best!”
“Every time my cars have been serviced the problems are resolved professionally the first time.”
“Excellent and prompt service. Also very polite.”
“They have taken care of my car for years. I find them to be very competent, courteous, reliable,...”
“These guys are honest and do good work. They do not try to sell you services that are not needed.”
“Service is excellent, friendly, and reasonably priced.”
“They are OUTSTANDING.”
“Have had nothing but good service since I started with Dearholt.”
“I have been having my car cared for by Dearholt for the last four years and find them to be reliable,...”
“They are very professional; highly trained staff, and the do the job right the first time for a good price.”
“Integrity. JIM STANDS BEHIND HIS WORK.”
About Dearholt AutoCare
RepairPal’s Comprehensive Evaluation
Dearholt AutoCare was established in 1988 and has worked hard to build a reputation by making customer satisfaction their number 1 priority. Jim Dearholt has always put honesty and integrity before profits. This commitment was demonstrated in our unbiased review of their most recent customers who described this team as friendly, reasonable, highly training, and honest. This RepairPal Certified shop features a team of professionals who combine for over 140 years of experience. This crew doesn't focus of their past experience, they are continually striving for the next level by attending the automotive training it takes to stay current on the latest technology in order to provide dealership level service and repairs to your modern vehicle. These repairs are backed by 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
Message from the Shop
Providing quality car care in Albuquerque, NM since 1988. Dearholt AutoCare is a family owned business delivering honest and professional automotive repair and maintenance services to the people of Albuquerque, Edgewood, Cedar Crest, Rio Rancho, Los Lunas, Corrales, Placitas and surrounding areas. The quality ASE (automotive service excellence) certified technicians at Dearholt AutoCare employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.
Dearholt AutoCare is a certified NAPA AutoCare Center, we are able to provide the benefits of an established national entity while maintaining the personal touch of a family owned business. We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our own.
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Diagnosis|
|Oil Change & Lube||Scheduled Maintenance||Service & Repair||Timing Belts|
|AAA Member Discount||Child Friendly||Coffee||Early Bird Dropoff|
|Financing||Free Estimates||Free Multi-Point Safety Inspection||Gas/Diesel|
|Heated Waiting Room||Parts/Accessories||Senior Discount||Service Guarantee|
|Shuttle||Towing||Warranty Accepted||Wireless Internet|
Customer Reviews 33 verified reviews (35 total)33 Sort by: Date |
My car was diagnosed and we were contacted within an hour to see if we wanted to have the recommended work done. We chose to do so and the car was ready within the next couple of hours and the cost was very reasonable. I don't feel as though we were misguided in any way. I really appreciate honesty.
When dealing with Dearholt, do yourself a favor and educate yourself a little bit about how shops like these use the practice of "flagging hours" and how they pay the techs that do the actual work. This will answer the questions as to why they seem so pricey as some of the other reviews have pointed out.
we needed a retro fit kit put onto our air conditioner to upgrade it from R12 to R134. This kit takes about 1 hour to install at most and that is being completely generous. We made an appointment for Friday morning, van was dropped off at 7:30 a.m. We didn't hear anything back until 2 or 3 pm. Kelly the manager calls up and says that the ac systems condenser has a terrible leak and that it would have to be replaced... The conversation went something like this
Kelly: The condenser for that unit is really hard to find and we are not able to locate one..
Me: Have you tried Toyota?
Kelly: Uh well umm no we haven't tried Toyota yet...
Me: Or how about O'reilly? They usually have parts for that van.
Kelly: Well umm uhh I checked all our suppliers and no one has had one yet but let me give you a call back in a minute and see what I can find...
Of course at this point he has put up more red flags then an Olympic Ski Course. I get the call back and guess what!? He has located a condenser (Its a miracle!!!) but he isn't sure it is the correct one, He assures me though that he is 90% sure that it will be the correct condenser but he wants to be paid 4 to 500 dollars up front for the part and fix the problem on Tuesday... sure pal. So after telling me that He informs me I owed them 444.oo dollars for the work they had completed up to this point. (about 4 fittings and to test the system) Of coarse I tell him that is ridicules, and to ask me for another 400 dollars up front when they have basically done nothing up to this point is completely unreasonable.
Once we get down to the shop I ask him to show me the condenser leak ( I know he wont be able to show me the leak) He plays along like he is going to be able to point anything out... Its obvious he has the act down... offers to get me a flash light so I let him... once he comes back with it I say well I cant see a leak unless its under pressure.. he agrees. Then why get me a flash light? Because they are trying to set us up to pay them almost 1000.00 dollars to retro fit the ac and charge the system with R134. Kelly keeps bringing up the fact the Dearholt name is so good and he has done this for 22 years blah blah blah.. Be very concerned when these people keep using how good their name is as a selling point. Smoke and Mirrors.
Lets talk about why you are overcharging by about 3 times and the work you supposedly did, I then asked for the fittings and the Receiver dryer that were removed from the van. They could not produce the parts and were closing within minutes and I had to go to work so my wife waited. As I was leaving Jimmy and Kelly were coming back from the dumpster They then tried to give her the plastic caps of the receiver dryer as "the fittings" Jimmy then told us that if he couldn't find the parts he would refund our money. That was Friday. We still have not received the parts and Jimmy has not returned my calls.
I'm actually not going to take my car in. Repairpal says a sparkplug replacement for my car in the 87110 zip code should cost between $212 and $286. Dearholt is recommended by repair pal so I called for a quote. They told me it's going to cost $375!! Ouch! They also won't take appointments. It's first come first served. I don't really want to gamble that my car may or may not get done the day I bring it in.