Love the Dearholts. :)
It was okay. I just felt like it took a long time.
They took my car in immediately and gave me an estimate by the end of the day. The car was ready the following morning. They noticed other non-critical defects and gave me an estimate on those. I declined those repairs since the car is old and due for replacement.
Good oil change.
The response was professional, the service was performed quickly and the the cost was reasonable.
Thank you all!
Great attention to detail. I liked that you can walk in and talk to the person working on my car. I felt like they were not trying to hide something. Thanks for a great job!
Great, family owned business.
Thank you for your good service.
The service was emergency work and the shop got me in and completed the same day.
The repairs to my rack and pinion were completed very quickly and Mr Dearholt explained what was done to my vehicle. They are always professional and courteous. This is the one shop that I trust with my vehicles more than any dealership in town.
Jimmy was very helpful and explained the whole cost analysis.I have been taking my truck to them for years and they always stand by their work and will admit if they are wrong.
The advise was spot on. Between the breaks and the recommended new tires the car runs perfect. Thanks!
Easy access. Good communication and repaired properly.
Excellent communication regarding repair options, progress, and expected completion time.
Friendly staff and job well done!
I've been taking my two Camrys to Dearholt for a few years now and, while they are not the least expensive shop, I believe that I get what I pay for.
The service and staff were very professional and service was beyond exceptional! I will recommend your shop to everyone I know needs their vehicle repaired.
Thanks for the fast repair on our vehicle. All the required work was done to our liking and time requirements.
I was very pleased with the work performed and the service provided, especially the ride home and the pick-up ride.
Outstanding work - outstanding public relations. Very comfortable place to have estimates and work performed on your automobile.
This place does great work. I was very happy. The only thing that really has bothered me is the up charge on a tow that I set up I just think it's inhumane to up charge someone else's work.
I let my brakes go until they were metal on metal. They are after market brakes for a Rousch package. The correct rotors and drums were ordered and installed the same day.
Very fast car maintenance. Much appreciated since I decided to wait for the work to be done rather than drop off the car.
Great service & good pricing. The staff is friendly.
I have used Dearholt in the past and the level of service has always been great. The service to take me home and pick me up when the car was ready was really appreciated, my wife has been really sick over the pasted (4) weeks and wasn't able to drive. Great job to you & your staff and the mechanic's that make it all happen.
Great work, as always by Dearholt. Honest work, quality job, terrific staff. Thank you.
Will be back with our other cars! Thank you! Found a mechanic we can trust.
First time to the shop Triple-A inspection and I will return
Didn't thoroughly check my vehicle for problems and the stuff you did fix started leaking the next day.
Friendly, gentleman explained everything to me. Very honest. I will be back. Too bad you cannot reset the Mercedes computer to show when next service is due. Guess I'm stuck with the dealer when service is due. The computer tells me when and what service i.e. 'C' D' 'E' etc. I asked and was told by your employee they cannot reset the computer, Mercedes is not letting that secret out.
It was very comforting to know I could trust them based on recommendations.
Great customer service, affordable and timely. Highly recommend!
Friendly staff, work done correctly and on time.
Replaced headlight bulb.
I was very pleased and I think Jim was very honest and did treat us well.
Quick to respond. I like they pick you up when car is done. Great added service.
part was ordered prior to taking my car in so it didn't take much time to install it. Also, the price quoted was the actual cost (no hidden costs, I like that).
work done was excellent. It was explained to me the rating on my battery. So I told my wife to pay attention to the battery and if the 4runner turns over funny to let me know so I can replace the battery.
I was very pleased with the turnaround time on my repair. I couldn't get the car to them until noon, and they completed the repairs by 5 p.m.
Shop performs excellent work and prices are fair.
Very good and quick estimate and service. Reasonable price.
My car is running great.
Excellent customer service.
I really trust these people.
I took my car in for one problem and they did an extensive repair to fix a different problem- ignoring the original problem.
I have gone to Dearholt as long as I've been driving and have always been amazed at how they do an excellent job of not only doing what you expect of a mechanic shop, but also go above and beyond to work with you and make sure you leave safe and highly satisfied.
Excellent mechanical work and customer service. This is a five star company! Thank you for your service.
Got my tail lights fixed at an affordable price.
Fast and professionally done.
Fair and honest. They were up front about a potential delay in services, but still met the promised completion time. Vehicle is still running smoothly and I know Dearholt AutoCare will honor any issue with repair should it come up. Overall very satisfied with my most recent interaction with this company.
The work and price were explained, but I was told I would get a call detailing the need for the full battery of services. The call never came. Additionally, I had to call your front office 4 times (no kidding) before I could get a call back to schedule the services. Did the company change ownership?
Great work done. Good to have a place to go so close to my home.
The work that was done on my truck was excellent, in a timely manner. I appreciate the service and the pricing.
Very good job repairing breaks.
I was extremely happy with the quality of work done.
Great shop. Great service.
Dearholt is over the top honest and competent! I've worked with them for a decade or so and never had a problem.
I am completely satisfied with the service and work completed on my vehicle.
Will use this shop again.
The rear brake warning light still comes on. The heat coming in the vehicle is weak at best. While the visual worksheet had some good observations, it must have been done before the repairs were done. It stated that the battery needed to be replaced when in fact it is new.
Professional, knowledgeable and friendly!
Customer service was amazing, and work was fast and efficient. Prices also a plus!
As always, great service, customer care and interaction. Thanks
So impressed with everyone from my first call to when I received a thank you note in the mail! Thanks!
Have utilized Dearholt Autocare to extend the life of my car and am always pleased with their service level.
Jimmy did a great job of explaining the work that was done to my car. Shop is clean and organized and thank-you for ride to my office.
Very close to my house. Quality work for a good price. I'll be back.
Never had any complaints about the repair or the way I am treated.
I was pleased with the service.
They diagnosed and repaired my vehicle in a very short time!
Friendly owners ! and wonderful car service.
Quick reliable service.
Cheryl was excellent in helping me with transportation. The service was done to my satisfaction.
Very friendly and professional, took care of our problem right away.
the staff if very friendly and family oriented; Kelly tells you like it is, and it's convenient to my work.
Very efficient. Not much communication while waiting in the lobby.
Very helpful, explained what they did to repair my car .They went out of their way to make sure that I was satisfied. Made this experience a very pleasant one.
Excellent follow-up and Service.
Good and complete. Reasonable cost and willing to work with customers, and they stand behind their work. I will keep using them.
People at Dearholt are very friendly and helpful. It is a pleasure to do business with them.
You all are so friendly and trustworthy!
Excellent work in timely fashion.
Everything appeared to be done properly and in a timely manner.
My questions were answered professional.
Good folks, good work, fair price.
Dearholt provides exceptional customer service with clear explanations of services provided and in a timely manner. We had a battery issue with our car and initially took the battery to the store where we had purchased it and they said there wasn't a problem. We continued to have battery problems so took the car to Dearholt who contacted the store and was able to get a new battery replacement under full warranty from the store.
Great customer service, immaculate shop, excellent and honest repair work!
Always good service. Been using Dearholt for years.
Expert technicians, friendly management, and fair pricing.
The service work I requested was performed as I requested. The vehicle was finished the day requested.
Service on car #1 was done quickly and efficiently. Service on car #2 was delayed due to over booking and non-availability of part. Repair issue remains.
Good, but first visit, so no history to judge.
Friendly service and good results.
Work done quickly (tires rotated and balanced) for reasonable price.
Prompt service with information on what was wrong and best plan to fix the problem.
Excellent service, friendly and explained all services provided and recommend future services
Almost all was good except for them keeping my appointment time. I understand it can be difficult, but like any service industry, the customer should come first.
Identified the problem quickly and repair costs were reasonable.
Excellent diagnosis. Repairs were performed to perfection.
We had a fuel pump go out on us and they got it replaced the next day.
My 1995 Nissan D21 quit running and you they replaced the distributor and got it running again. However it was, and still is, missing and running roughly between about 1800 and 3000 rpm under load. They replaced the spark plug wires and plugs at my request due to high hydrocarbon emissions on the last emissions test. I suspect that the distributor installed was faulty. It was not running that way prior to when it quit.
Everything went well. Just as expected.
Very fast service.
The entire staff is kind, honest, and cooperative.
They had no idea how to properly change or fix my key tumbler. They had to drill it out making it impossible for me to replace the key tumbler naturally and did permanent damage to the part the tumbler fits into. I have no idea how to replace this part or where to get a new one. They should of provided me with more information on how to get this fully resolved when they knew I didn't have the time to wait the full holiday weekend for them to fix it. Other than that they were extremely nice people and had good intentions and even allowed me to borrow a company car for the time I was in, but in the end left me with more damage to deal with while allowing the car to start so i could be on my way.
As always, I was listened to, and the service order prepared, with understanding about what would be done and time frame. Picked up of vehicle easy and comfortable, with my questions being answered fully.
Everything A OK.
Very good and courteous service by Jimmy.
I was towed to Dearholt (recommended by AAA) when my car quit in traffic. Every one at Dearholt was very helpful and made an extra effort to get my car fixed and back to me quickly. The staff kept me informed of the progress for the repair and the cost of the repair was very affordable. I would certainly use Dearholt for any future repairs my vehicle might need.
It was a great experience I had from this auto shop for my Honda Accord 2009 AC check up & Freon recharge. The staff is friendly and service is great. The fee is very reasonable. I dropped the car at lunch and picked it up few hours later. The AC works super cold afterward. Thanks Dearholt Auto Care. Will come back again !!!!
Good service,very cordial at the from desk, accurate estimate and service mgr discussed the work and showed old replaced parts. Did not call me when they said they would but that's minor.
They were happy to recheck the battery without an appointment.
Quick and efficient.
They are the ultimate professionals - they informed me of potential charges, let me know if there were any changes, offered a ride home, and did great work.
Extremely welcoming and diligent in service provided.
Very friendly and competent repairs were made. We were from out of town - they apparently put us at the head of the line to get us running for our return trip.
I have used your organization several times and am usually pleased with the speed and quality of work
Brakes estimate exactly as stated, on time, and seems great.
Good communication with customer
Every experience is a good experience with Dearholt. They perform work that is needed. They don't over sell things you don't need and make recommendations down the road. They are helpful, respectful and honest. I do recommend people to go there for their auto care needs.
Excellent service and value!
Excellent service, gave approximate timeframe, then exceeded that expectation
Friendly and knowledgeable staff. Quick service.
All technicians are extremely skilled, professional and friendly.
They are smart people.
They started with simple diagnostics and explained at each step.
Quick service, clean shop. Not overpriced, they tell you what is wrong and sticks with it!!
They are honest fair and do good work.
They got the job done. Repaired the brakes to our satisfaction.
Friendly and fast service.
Good service. Very honest and trusted to give us an accurate picture of the repairs needed.
Fast, efficient, cost sensitive .... friendly.
They are trust worthy and dependable.
Good customer service!
Work is well done, but seems expensive.
I had my truck in to have the cruise control fixed along with other items. The truck was returned and was supposedly fixed after testing. I took it back to have it fixed. They kept it 3 weeks saying they were exchanging parts to find what was failing. After 3 weeks they returned and still did not have the cruise control working. Last month I took it in knowing the clutch needed fixing. They kept it for the day and told me the clutch need repairing and then charged me $129 for diagnostics. I still don't have the speed control fixed but was told by a mechanic I knew that the problem was probably a bad connection in the steering column and they didn't want to take it apart again. When I took it in for the clutch problem they remembered the cruise control problem and said it was probably being caused by the clutch problem. The other mechanic said "no way".
They were so helpful, kind and knowledgeable.
The woman at the front desk was polite and had insight to what could be wrong, even for early in the morning. The next person who helped answered all my questions and was friendly about it. When I got the car later that day it was working better then ever.
Quick and thorough.
Very friendly and honest.
Consistent, excellent service.
Did not read the notes on their paperwork and gave me the wrong oil and made me feel like I was in the wrong for wanting the full synthetic oil for my vehicle. And, did not say they were sorry for the mix up.
Kelly is honest. Their mechanics are awesome!
Work was done on time, at a reasonable price, and everyone was helpful and respectful.
I appreciate the service, professionalism, and friendly attitudes.
The staff at Dearholt are honest, professional, and take time to answer all questions. Their service is exceptional and prices competitive. I trust them.
Fast, reasonably priced services and excellent recommendations for future service without holding the customer hostage on repairs.
I like the quality of work and professional desk staff.
Dearholt is the best!
Nobody gets a 10 as there is always something that can be done better and to be constantly improving.
Every time my cars have been serviced the problems are resolved professionally the first time.
My car was diagnosed and we were contacted within an hour to see if we wanted to have the recommended work done. We chose to do so and the car was ready within the next couple of hours and the cost was very reasonable. I don't feel as though we were misguided in any way. I really appreciate honesty.
Excellent and prompt service. Also very polite.
They gave me a ride home and be picked me up to get car. Everyone was very pleasant, waited on immediately. Dearholt was recommended to me.
They have taken care of my car for years. I find them to be very competent, courteous, reliable, professional, ethical, and a pleasure to do business with.
Good service and friendly place.
These guys are honest and do good work. They do not try to sell you services that are not needed.
Good, honest, professional service.
Timely and reliable service.
Fantastic (QUICK) response when I drove in with a front end vibration. I had to leave the next morning. Inspection revealed the problem, New rotors and pads were replaced while I had lunch and then I was on my way. Next morning departure with no problem!!
Service is excellent, friendly, and reasonably priced.
Cost for work done a bit higher than expected. I should have done comparison shopping.
Good prompt service and quality work. Recommended by AAA.
They are OUTSTANDING.
Always available for service, they focus on making my vehicle safe to drive. Transportation makes it easier to have the work done.
Great service, problems explained, fair price.
Super service, correct, and great attitude. Also timeliness of repair and ability to work into the schedule.
Trusted service and recommended by a fellow mechanic.
Have had nothing but good service since I started with Dearholt.
Truthful and honest evaluation. Seems a bit expensive.
The people at Dearholt are highly skilled professionals who also care about their customers.
Great customer service.
I have been having my car cared for by Dearholt for the last four years and find them to be reliable, efficient and effective. Excellent service is appreciated!
Good customer service.
They explain what the problem is, what is it gonna take to fix it, how much it would cost, and when approximately it will be done.
They are very professional; highly trained staff, and the do the job right the first time for a good price.
Always great service, reasonable price, and the follow-up after to make sure that I had no additional problems.
Always professional, friendly, and reasonable. They have recommended no repairs when they probably could have done it just for the money.
Integrity. JIM STANDS BEHIND HIS WORK.
Good service and quality work.