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Davis Import Auto Service

638 Cantrill Dr, Suite G, Davis, CA 95618 Map & directions

Call Now: (530) 508-5774

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About Davis Import Auto Service

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
91
Technical Ability (?)
88
Tools & Equipment (?)
89
Customer Service (?)
93
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Davis Import Auto Service is hidden gem off the beaten path in Davis. At first glance it looks like every other small shop in the area. It's what inside that makes Davis Import Auto Service special. Robert Levelle, the owner, has vast experience in the automotive field that began with his formal training at the community college where he graduated with honors. Over the years he honed his experience at various VW, Mazda, and Mercury dealerships before heading out on his own and opening Davis Import Auto in 2008. Robert is joined by his son Jarred. This duo has worked hard to develop a reputation in the community for honest, reliable, automotive repair. An investment has been made in ongoing training of the staff, and the automotive tools and computer diagnostic equipment needed to make professional repairs to your vehicle. All work is backed by a 12-month / 12,000-mile warranty.

Auto Makes We Service

Acura Audi BMW
Geo Honda Hyundai
Infiniti Isuzu Jaguar
Kia Land Rover Lexus
Mazda Mercedes-Benz Mini
Mitsubishi Nissan Saab
Saturn Scion Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Hybrid/Electric
Oil Change & Lube Scheduled Maintenance Service & Repair Timing Belts

Amenities

Early Bird Dropoff Senior Discount

Customer Reviews 19 verified reviews

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Davis Import Auto Service
Verified Customer
August 08, 2013

They just gave very good service. When something went wrong, they just told me to come back and in and they fixed the problem for free. It was a small oil leak or something. Just good service in general, good customer service too.

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Davis Import Auto Service
Verified Customer
August 08, 2013

They were really helpful and really nice and explained how everything worked and why they were doing what they were doing. They're really friendly and I always feel welcome there and they always give really good service.

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Davis Import Auto Service
Verified Customer
August 08, 2013

They were quick and honest. They knew exactly what to do and they did it and it was a fair price.They have fair pricing, good service, and are very responsive. Just a little hard to get to.

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Davis Import Auto Service
Verified Customer
August 08, 2013

I found another mechanic that would probably do a less expensive job. They're a good place to send your car. They always try to help you with anything. They suggest good options.

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Davis Import Auto Service
Verified Customer
August 05, 2013

I have been using there services for several years and haven satisfied with it.

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Davis Import Auto Service
Verified Customer
August 05, 2013

I was very happy. They found the problem, they fixed the problem. They gave me a loaner car when they couldn't get it fixed on time. They showed me pictures of what was wrong inside. I was just very happy and my car has run really well since. I like them, they're very nice and they provided exceptional service. They cost a lot. About how much they would someplace else, I have no idea whether it was a good cost or bad cost it just needed fixed.

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Davis Import Auto Service
Verified Customer
August 05, 2013

They are pretty friendly and they got the job done. They just seem like nice people. It was a reasonable price.

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Davis Import Auto Service
Verified Customer
July 28, 2013

They do good work all the time. Their prices are competitive. There isn't any hassle in getting my car in.

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Davis Import Auto Service
Verified Customer
July 28, 2013

Customer service was really great. The guy actually took the time to call Subaru to see if they would do the service at a discount price, to see if it was under warranty. It ended up being covered and I actually called Subaru and complained and they actually reimbursed me the money. The only downside was that it took some time to do the repairs but he did a good job overall.

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Davis Import Auto Service
Verified Customer
July 18, 2013

I was happy with the service I got and I think their prices were fair. I think they were really helpful when I talked to them in person and on the phone. I am not really informed about cars, so I can't make a super informed opinion.

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Davis Import Auto Service
Verified Customer
July 11, 2013

They have been taking care of me for years and are always helpful, kind, and honest.

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Davis Import Auto Service
Verified Customer
July 04, 2013

I have dealt with them for years and have yet to come away disappointed.

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Davis Import Auto Service
Verified Customer
June 27, 2013

I was a repeat customer and I felt like it didn't seem that they were prepared for me even though I asked them to bring up the files on it and when I went in it just seemed like they had no idea about the service I asked for and it just took three times longer than it should have. They were friendly and everything they did was great, it just took a lot longer than they said it would. The price was accurate, they just didn't seem prepared. I brought it in because it smoked a lot. They didn't even catch it, it was a major oil leak! I took it to another place and they spotted it right away. Davis missed it twice and I was pretty upset about that.

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Davis Import Auto Service
Verified Customer
June 27, 2013

The people are very polite, they answer any questions that I have, overall very easy. They estimate what it would cost to do what they need to do, and their price is less or equal to the estimate compared to other services.

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Davis Import Auto Service
Verified Customer
June 16, 2013

They did good work. Good time. Good advice. It was completely satisfactory. They did a very good job, very good quality outfit. They're not cheap.

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Davis Import Auto Service
Verified Customer
June 07, 2013

They take the time to explain the maintenance/repairs to me in lay persons language, their services are fairly priced and my car runs great after going to them.

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Davis Import Auto Service
Verified Customer
June 07, 2013

They're courteous, knowledgeable, and give a good price. I live down in the area, they are about 45 minutes and my buddy takes my car and drives it there because he likes them so much.

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Davis Import Auto Service
Verified Customer
April 11, 2013

They are extremely friendly. They are prompt and very professional. I am still waiting for recommendations on one part on one of our cars.

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Davis Import Auto Service
Verified Customer
April 04, 2013

They are very friendly and responsive. However, I have had multiple instances of repairs that were completed with substandard parts or repairs that needed to be redone within 6 months.

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Hours of Operation
Mon - Fri:7:00am to 5:30pm
Sat:8:00am to 4:00pm
Sun:CLOSED
Call Now:

(530) 508-5774

Auto Repair Experience

  1. Robert Lavelle , Owner
  2. Jarred Lavelle, Service Manager
  3. Established 2005
  4. 3 Auto Repair Mechanics on Staff
  5. 42 Years of Car Repair Experience