Dave's Ultimate Automotive

howardlane@davesua.com
✓ RepairPal Certified
2711 W Howard Lane
Austin, TX 78728 USA
View map and get directions
07:30
18:00
http://purl.org/goodrelations/v1#Monday
07:30
18:00
http://purl.org/goodrelations/v1#Tuesday
07:30
18:00
http://purl.org/goodrelations/v1#Wednesday
07:30
18:00
http://purl.org/goodrelations/v1#Thursday
07:30
18:00
http://purl.org/goodrelations/v1#Friday
CLOSED NOW
T
7:30am to 6:00pm
CLOSED NOW
F
7:30am to 6:00pm
T
7:30am to 6:00pm
S
Closed
W
7:30am to 6:00pm
Su
Closed
Th
7:30am to 6:00pm
M
7:30am to 6:00pm
Call now:
(512) 920-6319

Auto Repair Experience

  • Dwayne Saunders, Manager
  • Established 1997
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 94 Years of Car Repair Experience
Scorecard

This is the original Dave's Automotive, servicing the Austin area since 1997. Their second location (also in Austin) opened in 2008. This shop has a team of very experienced technicians, three of whom are ASE certified (two Master Techs). In order to keep up with all of the latest technology, each of them regularly attend training classes and seminars. The shop is committed to having the most up to date scan tools and diagnostic equipment to aid their technicians in accurate and efficient repairs. Performing state mandated smog and safety inspections is an additional customer convenience. Dave's will always provide a detailed inspection report and review it with the customer in order to prioritize any repairs issues which may be noted.

Details

Auto Repair Experience

  • Dwayne Saunders, Manager
  • Established 1997
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 94 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • AAA Member Discount
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet

Affiliations

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

Dave's Ultimate Automotive is a family owned business delivering honest and professional auto repair and maintenance services to the people of Austin, South Austin, North Austin, Pflugerville, Round Rock, South Congress, Downtown, and the surrounding areas. The quality ASE certified technicians at Dave's Ultimate Automotive employ today's latest automotive technology and are equipped to handle all major and minor repairs, as well as complete maintenance on all foreign and domestic vehicles.

Website

Reviews
Coupons

20% OFF Your First Visit!

Dave's Ultimate Automotive
2711 W Howard Lane
Austin, TX 78728

Details

New customers get 20% off their first visit, up to $100! We offer best-in-class service, free shuttles, free 31-pt vehicle checks and an industry leading 2-YR/24K-mile warranty.

Not good with any other offers.Excludes Tow,Tires,Batteries,State Inspections.

RepairPal Certified logo

Expiration Date:

04/01/2020

Coupon data is provided by merchants. RepairPal does not guarantee and shall not be responsible for validity or accuracy of any information of the coupon. Coupon ID #37

Map
Get Directions to Dave's Ultimate Automotive

Overall Rating

91 Verified Reviews

Customer Reviews

by Verified Customer May 13, 2016

I bought a used car in San Antonio on Thursday that began to fail the minute I drove away. My mechanic in North Austin couldn't get to me until the following Thursday so, based on reviews, I contacted Dave's Ultimate Automotive in North Austin. I paid $111.68 for them to tell me what was wrong with the car. When "Jim" called me he gave me the green light on some of the things I was sure were wrong with the car. When I went to pick the car up, "Blair" confirmed that those things were indeed wrong (wheel bearings!) and needed to be replaced immediately. I asked that the estimate/evaluation be amended that I receive a copy. I was told it was emailed to me. It was not. This may not seem like a big deal but it cost me hugely. That day, the guy who sold me the car was amenable to either refunding some of my money or making good on repairs as long as I could provide him with documentation. Since I never got anything from the shop as promised, I couldn't provide anything to the seller and by Monday, when I STILL hadn't received a thing, the seller wasn't willing to do anything. I lost all my momentum because DUA didn't deliver as promised. When they saw the car I had owned it for less than 24 hours. By the time I had to contact them again and get them to send the information, I had had the car for over 3 days. That and the fact that I couldn't even get the straight skinny on my car when I PAID is unconscionable! I would NEVER use or recommend your shop, and quite honestly feel like I should have my money refunded!

by Verified Customer May 12, 2016

I've been taking my truck to Dave's for several years. Always fair and honest work.

by Verified Customer May 11, 2016

This staff is always friendly and don't make you feel like you are interrupting them when you call and have questions.
The service is always fast and efficient.

by Verified Customer May 09, 2016

They only chastised me a little bit for how long it had been since my last oil change.

by Verified Customer May 06, 2016

Very good work in a timely manner. Great customer service and fair prices.

Show more reviews
by Verified Customer May 06, 2016

Service was performed on the vehicle in a timely manner and I haven't had a problem since the service.

by Verified Customer May 06, 2016

I went to have an oil leak fixed. They did not attach the plugs back correctly so I had to return. The next day I checked my oil because I was going to drive out of state and it was over 2 quarts short. It seems like common sense that if you take your car in for an oil leak that they would top you off before returning the car. I didn't expect that I would pay almost 600 dollars for a repair and then have the car returned to me without the proper level of oil. If I had not checked the oil I would have been on the road in the middle of Texas with a blown rod. I think this was horrible service. I will not be returning to Daves again.

by Verified Customer May 05, 2016

Reliable, honest, fast, no pressure, friendly staff.

by Verified Customer May 05, 2016

Fast, courteous service. Great guys all work approved before it was done. Couldn't ask for better service.

by Verified Customer April 29, 2016

Good repair work and a better ethic behind the work. Reasonable shop rates and parts prices. Customer service is excellent and there is some serious integrity when it comes to dealing with customers of all walks.

Show more reviews
by Verified Customer March 25, 2016

They provide the best customer and car service. They were recommended to me by a friend many years ago who stated their ratings were top notch and ever since going there that has been true. They are honest and I've never felt like I've been taken advantage of.

by Verified Customer March 25, 2016

Have been taking my cars to Dave's for years.

by Verified Customer March 24, 2016

Very professional and transparent repair process.

by Verified Customer March 24, 2016

They did the repair job in a timely manner - I felt safe keeping my car @ this shop over night and for multiple days - Someone called me with estimate same afternoon - Shop ordered parts promptly - Mechanic even looked at a few other things I asked about while my vehicle was in for this repair - The shop gave me a decent discount for being a new client - The cost of the job was slightly below average compared to a few other quotes/estimates I received - My vehicle is still performing great! - Oh and the mechanics who worked on my vehicle gave it back to me exactly how I left it (Same radio station, seat setting, clean, etc.) - Yes, I would recommend this shop to friends and co-workers.

by March 23, 2016

They are good.

Show more reviews
by March 23, 2016

I was in town for only a few days and saw so many good recommendations. Loved it!

by Verified Customer March 22, 2016

They do excellent work even though it is a little pricey they stand behind their work.

by Verified Customer March 18, 2016

They were friendly every step of the way and kept me informed throughout the repair process. As a female I did not feel they were ripping me off. I happen to know a little about auto repairs and felt they were extremely honest.

by Verified Customer March 18, 2016

Very nice workers and they take the time to understand what is exactly going wrong with your vehicle.

by Verified Customer March 17, 2016

Excellent customer service.

Show more reviews
by Verified Customer March 16, 2016

Joe kept in communication with me regarding the status of my car.

by March 16, 2016

Coolant was not filled to proper level.

by Verified Customer March 15, 2016

They are honest, reliable and friendly.

by Verified Customer March 15, 2016

I've already recommended Dave's to a few people. Two of whom have gone there for service.

by Verified Customer March 14, 2016

Great service provided quickly and at a reasonable cost.

Show more reviews
by Verified Customer March 14, 2016

All of the staff at Dave's is friendly, helpful, and honest. I'm generally ignorant about car repair and maintenance, but Dave's made me feel comfortable with the process.

by Verified Customer March 11, 2016

They had great service.

by Verified Customer March 02, 2016

Good service.

by Verified Customer March 02, 2016

I felt like I was given honest advice and they provided photos and videos for proof.

by March 02, 2016

Good service and pick up. I do wish prices were made clearer for any added services.

Show more reviews
by Verified Customer March 01, 2016

Very easy and fast service.

by Verified Customer March 01, 2016

Michael was thoroughly helpful.

by March 01, 2016

Great service.

by Verified Customer February 29, 2016

I like the guys who work there.

by Verified Customer February 26, 2016

I'm from out of town, but my 21 year old daughter had car problems and no one to help her. In a quick one day trip from Harlingen to Austin, Dave's was able to get her car back on the road. Excellent customer service!

Show more reviews
by Verified Customer February 26, 2016

I like their detailed service reports and fair pricing.

by Verified Customer February 26, 2016

I have been doing business with Dave's for years and I am completely satisfied with the price, service, and quality of the work they do.

by Verified Customer February 25, 2016

I've been taking my 2006 Charger to Dave's since the original factory warranty expired. Great mechanics, great front office guys, great service.

by February 24, 2016

I have recommended then to others. They have been honest, fair and prompt when working with me.

by February 24, 2016

Had my last mechanic for 20+ years, I don't know Dave's well enough yet to know if I'm being upsold. Both times I have had thing replaced I"m not sure needed it...and the service lights are still on.

Show more reviews
by Verified Customer February 23, 2016

They are well qualified to handle any car repair needs. Friendly, courteous service and the work is always completed on time.

by Verified Customer February 19, 2016

Michael was wonderful. He was able to explain things to me without being condescending or rude, which you so often run into at auto shops. If feel this location was honest, ethical, and did wonderful work!

by Verified Customer February 19, 2016

Awesome quality service.

by Verified Customer February 19, 2016

They're fair with pricing, professional, helpful & friendly.

by Verified Customer February 19, 2016

I've always been very happy with the service provided at Dave's Ultimate Automotive. Plus, you always saw that I was offered a ride home, unless it was for a quicker service in which case I waited.

Show more reviews
by Verified Customer February 19, 2016

Great service, quality work, fair prices.

by Verified Customer February 19, 2016

Usually very good service with occasional misses.

by February 18, 2016

Nice and professional staff.

by Verified Customer February 17, 2016

Staff are always friendly, service is always good, prices are reasonable, and I've never had to wait around too long.

by Verified Customer February 17, 2016

Good and timely services.

Show more reviews
by February 17, 2016

Great service.

by Verified Customer February 16, 2016

Friendly. No BS. They get the job done without any "unforeseen circumstances" and give you rides if you need them.

by Verified Customer January 29, 2016

Fast, friendly and respectful. They take the time to explain all items that require service and are willing to break it down between Must Do, Should do but can wait, Need to do for safety.

by Verified Customer January 29, 2016

Lowest quotes around town, very honest employees that will answer your questions and actually want to help you.

by January 29, 2016

Great service. Friendly employees.

Show more reviews
by Verified Customer January 28, 2016

Pretty good service, timely.

by Verified Customer January 28, 2016

Dave's does what is asked, keeps good communication regarding problems encountered, and sometimes does favors at no charge.

by Verified Customer January 28, 2016

Great service.

by January 28, 2016

They were very professional and courteous!

by Verified Customer January 27, 2016

The employees were very welcoming and put zero pressure on me. I felt very comfortable doing business with them.

Show more reviews
by Verified Customer January 27, 2016

Fast and friendly service.

by Verified Customer January 27, 2016

I have been a customer for several years and it has always been Excellent Service.

by Verified Customer January 27, 2016

Good, honest, and friendly service.

by January 27, 2016

Good repair shop.

by January 25, 2016

Great service, honest, prompt, accurate. Willing to go the extra mile to help diagnose issue.

Show more reviews
by Verified Customer January 25, 2016

I get great service and professionalism every time i bring my car to Dave's Ultimate Automotive.

by Verified Customer January 15, 2016

Always great quality work, honest and work done in a timely manner.

by Verified Customer January 08, 2016

Dave's is always honest and quick. I can always trust my repairs are done right.

by Verified Customer January 06, 2016

Consistent quality service for 10 plus years.

by Verified Customer November 06, 2015

The service was fast and friendly.

Reply from Dave's Ultimate Automotive – by DavesUltimate December 03, 2015

Thank you so much for the feedback!

Show more reviews
by Verified Customer November 05, 2015

You've exceeded my expectations every time I've had the pleasure to work with you.

Reply from Dave's Ultimate Automotive – by DavesUltimate December 03, 2015

That's a great warm fuzzy :) We appreciate the relationship.

by Verified Customer November 04, 2015

Josh is honest and fair.

Reply from Dave's Ultimate Automotive – by DavesUltimate December 03, 2015

Many thanks!

by Verified Customer November 03, 2015

Quality work, reliable estimates, great customer service.

Reply from Dave's Ultimate Automotive – by DavesUltimate December 03, 2015

Awesome, thank you!

by Verified Customer October 30, 2015

Extremely helpful, told us everything that needed to be worked on including items that could wait.

by Verified Customer October 30, 2015

Excellent and honest service.

Show more reviews
by Verified Customer October 26, 2015

The shop seems trustworthy.

by Verified Customer October 22, 2015

Best customer and car service provided.

by Verified Customer October 02, 2015

I've used this shop for years and they've always done a very good job and charge fair prices.

by Verified Customer October 02, 2015

Great customer service.

by October 01, 2015

Nice clean facilities, courteous, knowledgeable staff who seem to be interested in doing what you need & nothing more.

Show more reviews
by Verified Customer September 29, 2015

Great service! Courteous, professional and timely.

by Verified Customer September 28, 2015

It is crystal clear that Dave's Ultimate Automotive's #1 priority is customer sanctification and service.

by Verified Customer September 25, 2015

Customer service and work was great.

by Verified Customer September 25, 2015

Outrageously expensive charge for changing my battery. Jacked up the price with unnecessary diagnostic analysis rather than simply checking the battery. Will be going to Autozone from now on. I am extremely dissatisfied.

by Verified Customer September 24, 2015

You guys have the best customer service and price around, not to mention you have a shuttle and you have fixed everything needed for my vehicle!

Show more reviews
by Verified Customer May 31, 2012

They are very personable, very, very friendly, very honest, and lots of integrity.

by Verified Customer May 30, 2012

They were very polite. They were just excellent. I would always take my car back there. If you need to be picked up or dropped off somewhere, they will give you a ride and I was impressed by that.

by Verified Customer May 25, 2012

They were awesome. They do what they say and they do it on time.

by Verified Customer May 25, 2012

They were very friendly, gracious, and helpful. They quoted me $500 for a fan motor for the air conditioner, and then they found that it fell off and they didn't have to replace it, so it made about a $200 price difference cheaper. It was very honest of them.

by Verified Customer May 23, 2012

They are good people.

Show more reviews
by Verified Customer May 17, 2012

They were very good about explaining exactly what the problem was and what they were doing, so I felt very comfortable about it.

RepairPal Certified

RepairPal Certified shops pass a rigorous 42-point annual inspection by our master mechanics for quality work and fair prices.

  • High quality repair
  • Guaranteed fair prices
  • Real, verified reviews
  • Current expert training
  • Warranty on repairs
  • Great customer service