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Dave's Car Care

5102 W Peoria, Glendale, AZ 85302 Map & directions

Call Now: (623) 777-2945

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About Dave's Car Care

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability (?)
100
Tools & Equipment (?)
89
Customer Service (?)
97
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Dave's Car Care has been around since 1980. What stuck us when evaluating Dave's for our Certified Shop Network was the level of experience, ASE Certification, and on going training that Dave has invested in for his staff. The 8 staff member combine for over 167 years of experience, 3 of these guys are ASE Certified and all of the staff has participated in on going professional training. They have the automotive tools and computer diagnostic equipment needed to professionally service and repair your late model vehicle. They offer 24 months/24,000 mile warranty for your peace of mind. When evaluating shops for our Certified Shop Network we look for the best shops who have demonstrated a commitment to providing the very best for their customers by hiring experienced, currently trained, ASE Certified staff, and equipping them with tools needed to follow through with the complex repairs that are sometimes required on today's computer controlled vehicles. We feel that Dave's has done just that and this is what makes them a good fit for our network.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Collision Repair & Paint
Diagnosis Hybrid/Electric Muffler & Exhaust Oil Change & Lube
Scheduled Maintenance Service & Repair Smog/Emissions Testing Timing Belts
Transmission Repair

Amenities

AAA Member Discount Coffee Early Bird Dropoff Financing
Heated Waiting Room Loaner Car Open Saturday Service Guarantee
Shuttle Wireless Internet

Customer Reviews 10 verified reviews (13 total)

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Dave's Car Care
Verified Customer
May 28, 2013

They don't specify what the billing will be. They repaired the wrong thing. Their diagnostics were not done right.

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Dave's Car Care
Verified Customer
May 24, 2013

They are honest and took care of my needs in a timely fashion. I would trust him again.

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Dave's Car Care
Verified Customer
May 21, 2013

They treat you like family. They call and check up with you the next day. They are probably the best mechanics that I've seen in 30 to 40 years. If he says he can do a repair for $200, and he can't do it for $200, he will charge you $200, but it will be fixed no matter what it costs him.

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Dave's Car Care
Verified Customer
May 18, 2013

The personal hand written card they sent me. The warranty they gave me. The only negative thing is the price.

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Dave's Car Care
Verified Customer
May 17, 2013

Outstanding service. Good quality people. They follow up. Make sure you are satisfied with the service.

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Dave's Car Care
Verified Customer
May 14, 2013

I've been going there for 10 years.

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Dave's Car Care
Verified Customer
May 14, 2013

They were very honest and very reliable.

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Dave's Car Care
Verified Customer
May 13, 2013

Expert, friendly, thorough work by people who really care about your business.

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Dave's Car Care
Verified Customer
May 07, 2013

They are very nice people and are very pleasant. They are close to home. My neighbor recommended them to me because he liked them. I like them too.

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Dave's Car Care
Verified Customer
May 03, 2013

All I can say is that if I have a problem, I'll be going back there. I wouldn't hesitate to go back.

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Dave's Car Care
April 29, 2014

The worst customer service I have ever experienced in 40 years ....... Dis-Honest , Rude and Very Unprofessional ..... The service advisor's do not communicate well , do not follow up and are not trustworthy ......... I took my car into Dave's after calling first to have my rear view mirror re-attached , they said they could fix no problem bring the car in ....Took to shop early on a Saturday Morning and asked the shop to take a look at my fog light as well as it was broken .....They advised that they would and call me ...... they never called me , I contacted them 3 times thru out the day and was told the mirror was fixed and was quoted $66 for that repair .... but they found a few issues with the lights and it would be around $200 to fix the fog, an issue with the third brake light , a light our in the tail lights and a bulb replacement for the front ....... They advised I could leave the car and they would keep it inside , get the parts for the repairs and would be ready on Monday ...........Got a call on Monday morning , now the repairs jumped to $600 ..... I advised for them I just wanted to fix the mirror and would be by to pick up car in the afternoon ...When I arrived at the shop, I was now told the mirror had not been fixed and the car was apart and not ready for pickup......I asked why I was told the mirror had been fixed and why the car wasn't ready as I declined to have the extra work performed at this time .... No explanation other than they were busy and had other cars to repair ..... at this time they brought the car up , apparently they just didn’t touch it all day again I asked to speak to Dave's as I found this unacceptable , After 25 minutes , I was contacted by Dave, Dave was aggressive and extremely rude and did not listen to what I had to say or what had happened regarding the timeline and pricing quoted by his staff... Dave was verbally abusive and all but threw My Wife and I out of his rip off shop and would not listen to our version of events ... Later that Day , Dave called and apologized and told me to bring car back and give him a second chance because his shop failed us and he would repair the mirror for no charge ...... Reluctantly , I returned to the shop after they called to tell they the $9 bracket to fix ...... but once again , even know I was the first customer in the shop and had waited over a week . I was told I would again have to leave the car all day .... At this time I asked for the bracket , that I would purchase it and repair the car myself as I did not agree to have to wait all day for a repair that was already supposed to be done.... After 20 minutes , I was told that I could not buy the part or have it , only the shop could fix ......... I went to the auto part store and spent $15 for the bulbs for my lights and the adhesive to re-attach my mirror ........$600 for a repair that cost $15 !!!!!!!!!!!!!i

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Reply from Dave's Car Care -  LyndaatdavesApril 29, 2014 16:00

The reason we had to ask this couple to leave our shop is because we don't cater to foul mouthed, rude individuals that seem to think dropping the F-bomb and calling people retards is an ok approach to dealing with an issue....

Dave's Car Care
April 14, 2014

Had a very good experience with the work performed. People are very nice, and the repair cost was on the low end of the repairpal estimate. I went in feeling empowered, and was treated with respect. Could not ask for more from a business.

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Dave's Car Care
September 03, 2013

Overall I was impressed by the efficiency of the shop and the honesty of the mechanic. While I was disappointed to learn that the costs of repairing my car were not worth the car's value, I appreciated the integrity it took to tell me this so that my money could be spent on a car that is worth its value in repairs.

Thank you so much!

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:00am to 6:00pm
Sat:7:00am to 5:00pm
Sun:CLOSED
Call Now:

(623) 777-2945

Auto Repair Experience

  1. Dave Denmon, Owner
  2. Established 1980
  3. 5 Auto Repair Mechanics on Staff
  4. 3 ASE Certified Auto Technicians
  5. 110 Years of Car Repair Experience