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Dave's Auto Repair

830 E Charleston Rd, Palo Alto, CA 94303 Map & directions

Call Now: (650) 204-3729

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About Dave's Auto Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability (?)
97
Tools & Equipment (?)
91
Customer Service (?)
97
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Dave's Automotive has been serving the Palo Alto area since 2008. Dave took this shop over from Ole Christensen who was his mentor for many years. He has a good group of technicians with one holding ASE Master Certification. Combine the experience of these technicians with some of the industries best tools, they are sure to perform professional repairs on your vehicle, it's no wonder why they back it up with a 2 year 24,000 mile warranty. For your convenience they offer a loaner car, early bird/after hours drop off, and Saturday business hours.

Message from the Shop

Welcome to Dave's Auto Repair where Honesty and Integrity guide every interaction. Our services come with our standard 2 year 24,000 mile warranty, which is twice what most shops offer. We are proud to be Diamond Certified.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jeep
Kia Lexus Lincoln
Mazda Mercedes-Benz Mercury
Mini Mitsubishi Nissan
Oldsmobile Plymouth Pontiac
Ram Saturn Scion
Subaru Suzuki Toyota
Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Hybrid/Electric
Oil Change & Lube Scheduled Maintenance Service & Repair Timing Belts

Amenities

Early Bird Dropoff Loaner Car Open Saturday Service Guarantee

Customer Reviews 27 verified reviews

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Dave's Auto Repair
Verified Customer
March 06, 2013

Very reliable and trustworthy

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Dave's Auto Repair
Verified Customer
March 04, 2013

Dave and his employees are fabulous. I always get a clear explanation of the problem, and the work is excellent.

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Dave's Auto Repair
Verified Customer
March 01, 2013

Great service!

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Dave's Auto Repair
Verified Customer
February 28, 2013

Very competent and trustworthy shop.

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Dave's Auto Repair
Verified Customer
February 27, 2013

Dave and his staff are always very knowledgeable and courteous.

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Dave's Auto Repair
Verified Customer
February 27, 2013

What a great shop!!!

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Dave's Auto Repair
Verified Customer
February 27, 2013

It's great that he has a loaner car(s)!

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Dave's Auto Repair
Verified Customer
February 23, 2013

I always feel welcome, even when I have to drop in and surprise them with my latest car crisis. Everyone there is helpful and courteous, stays in touch with status updates and makes me feel well taken care of. Thanks to all on the wonderful team at Dave's!

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Dave's Auto Repair
Verified Customer
February 20, 2013

Great service and very knowledgable.

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Dave's Auto Repair
Verified Customer
February 12, 2013

I feel very comfortable every time I take my car there.

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Dave's Auto Repair
Verified Customer
February 06, 2013

I feel like I can trust that I am getting the service required and not being sold services that are not needed

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Dave's Auto Repair
Verified Customer
February 05, 2013

The customer service and the quality of the work are excellent! I feel that I can trust their assessments of what my car needs. One time, the work was not done by the time promised, so they did not charge me for the labor for that additional job. They seem very fair.

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Dave's Auto Repair
Verified Customer
February 04, 2013

I have been having my car serviced at Dave's Auto Repair for several years. They always do a great job! I always know my car is in good hands.

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Dave's Auto Repair
Verified Customer
January 24, 2013

Dave's is always responsive to my needs and they always do an overall inspection of my vehicles rather than just do what I request. I love their customer service in addition to their very professional work.

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Dave's Auto Repair
Verified Customer
January 19, 2013

Great people. Great work.

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Dave's Auto Repair
Verified Customer
January 18, 2013

Dave goes way beyond simply doing repairs. He provides solid advice about what needs doing and what doesn't and always understands that safety is my first priority.

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Dave's Auto Repair
Verified Customer
January 18, 2013

Everyone was very friendly.

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Dave's Auto Repair
Verified Customer
January 17, 2013

I trust this guy.

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Dave's Auto Repair
Verified Customer
January 12, 2013

From the first phone call to the 6 years of premium service, Dave's Auto Repair has been more than a repair shop but a valued relationship to me here in the Bay Area. Highly Recommended.

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Dave's Auto Repair
Verified Customer
January 12, 2013

Great service and I trust them completely with my cars.

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Dave's Auto Repair
Verified Customer
January 12, 2013

Top-quality, reliable, and friendly service.

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Dave's Auto Repair
Verified Customer
January 11, 2013

I have been using Dave's for maintaining my Mercedes for five years now and am very happy with the srevice. Great shop, honest, punctual, no surprises. Stronly recommended!

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Dave's Auto Repair
Verified Customer
January 11, 2013

Dave & his crew are very good.

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Dave's Auto Repair
Verified Customer
January 11, 2013

The people at the shop were very nice, and I ended up paying much less than originally estimated, which was great! There was one item I wanted them to look at that might be outside of the scope of their expertise with my tires, though.

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Dave's Auto Repair
Verified Customer
January 08, 2013

Dave & Patrick are both very responsive and informative. I never feel pressured to make any repairs that are not necessary. Dave's is my family's mechanic for the forseeable future. I won't take my cars elsewhere

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Dave's Auto Repair
Verified Customer
January 03, 2013

When they did work that was not requested by me there was no hesitation to remove it from my bill. The customer service people have always been very helpful.

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Dave's Auto Repair
Verified Customer
December 20, 2012

Very trustworthy, competent and friendly service.

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An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 6:00pm
Call Now:

(650) 204-3729

Auto Repair Experience

  1. Dave Long, Owner
  2. Established 2008
  3. 2 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technicians
  5. 25 Years of Car Repair Experience