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Dales Service Center

3830 W Locust St, Davenport, IA 52804 Map & directions

Call Now: (563) 594-5518

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About Dales Service Center

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability (?)
92
Tools & Equipment (?)
92
Customer Service (?)
93
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Dale's Service Center is an established family owned shop. This shop has been past from father to son, Dick has over 36 years of automotive experience and still works in the shop with the 2 experienced techcians. These guys combine for over 70 years of experience. It is this experience, coupled with an on going training program and the investment in the autotmotive tools, and computer diagnostic equipment that is going keep Dale's able to service and repair your late model computer controlled vehicles. Shops in our Certified Shop Network not only show a committment to experience, they must also show a comment to on going training and/or ASE Certification and Dale's has invested in all of the things we look for when certifying shops for our network. They back their work with a 24 month / 24,000 mile warranty.

Message from the Shop

General Auto Repair and Maintenance
Foreign and Domestic
We work on all makes and models
We are family owned and operated, since 1977.
Oil Changes, Brake Repair, Tires, Suspension, etc.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Mobile Repair Muffler & Exhaust Oil Change & Lube
Roadside Assistance Scheduled Maintenance Service & Repair Timing Belts
Tire Sales/Repair Transmission Repair Upholstery Windshield/Glass

Amenities

Car Delivery Car Pickup/Dropoff Child Friendly Coffee
Early Bird Dropoff Financing Free Estimates Free Inspection
Heated Waiting Room Loaner Car Military Discount Parts/Accessories
Rental Car Se Habla Espanol Senior Discount Service Guarantee
Shopping Nearby Shuttle Towing Warranty Accepted
Wireless Internet

Customer Reviews 10 verified reviews

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Dales Service Center
Verified Customer
April 09, 2013

I just feel like they are an outstanding shop. They stand behind their work and are very good at what they do.

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Dales Service Center
Verified Customer
June 05, 2013

I would trust him to repair anything.

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Dales Service Center
Verified Customer
May 30, 2013

It's an excellent place with an excellent reputation.

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Dales Service Center
Verified Customer
May 22, 2013

I would highly recommend them. They have solved problems that other mechanics could not and they are just a joy to work with. I would highly recommend them. If you need a good mechanic who you could trust and knows what they're doing to your car, go there.

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Dales Service Center
Verified Customer
May 17, 2013

They're dependable, reliable, have fabulous customer service, and they get the work done in a timely fashion. Very accommodating. Overall a good experience.

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Dales Service Center
Verified Customer
May 14, 2013

I would highly recommend them.

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Dales Service Center
Verified Customer
May 03, 2013

At Dale's, you get top quality repairs with a small shop feel. Dale and his mechanics come out to talk to you personally. The staff is very knowledgeable. They offer to give you a ride if you need one. It is a service that my generation (I'm 60) really appreciates. He is also very upfront about the repair.

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Dales Service Center
Verified Customer
April 30, 2013

I have been taking vehicles there for seven years. I've had at least for or five different vehicles that they had knowledge about. A lot of times I needed another vehicle and it would take over night and they gave me a loaner vehicle. I recommended friends and co workers to them. I choose to go over there and pay service tax because they provide excellent service.

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Dales Service Center
Verified Customer
April 30, 2013

Everyone that works there is great to work with and they explain in detail what repairs are needed and they do an overall excellent job.

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Dales Service Center
Verified Customer
April 17, 2013

Friendly service. Reliable and trustworthy.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:00pm
Call Now:

(563) 594-5518

Auto Repair Experience

  1. Tim Shaffer, Owner
  2. Established 2007
  3. 3 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician