✓ RepairPal Certified
3830 W Locust St
Davenport, IA 52804
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Mon - Fri:7:30am to 5:00pm
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(563) 607-5776

Auto Repair Experience

  • Tim Shaffer, Owner
  • Established 2007
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • Dale's Service Center
  • Dale's Service Center
  • Dale's Service Center - Dick- The Founder of the business.....still comes in everyday.
  • Dale's Service Center
  • Dale's Service Center - Adam-  Friendly service with a smile
  • Dale's Service Center
  • Dale's Service Center


Dale's Service Center is an established family owned shop. This shop has been past from father to son, Dick has over 36 years of automotive experience and still works in the shop with the 2 experienced technicians. These guys combine for over 70 years of experience. It is this experience, coupled with an on going training program and the investment in the automotive tools, and computer diagnostic equipment that is going keep Dale's able to service and repair your late model computer controlled vehicles. Shops in our Certified Shop Network not only show a commitment to experience, they must also show a comment to on going training and/or ASE Certification and Dale's has invested in all of the things we look for when certifying shops for our network. They back their work with a 36 month / 36,000 mile warranty.


Auto Repair Experience

  • Tim Shaffer, Owner
  • Established 2007
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Mobile Repair
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Upholstery
  • Windshield/Glass


  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet


Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

General Auto Repair and Maintenance
Foreign and Domestic
We work on all makes and models
We are family owned and operated, serving Davenport since 1977.
We perform the following services: Oil Changes, Brake Repair, Tires, Alignments, Suspension, Mechanical repair, Electrical repair, computer programming, Instrument cluster repair, Electrical diagnosis, computer diagnosis, Maintenance Services, Shocks, Exhaust repair, Muffler repair, etc.

RepairPal Certified

Technical Ability

This score measures the experience, tenure, training, and certification of the technical staff as well as a shop's ability to get the repair done right the first time.

Tools & Equipment

This score rates the shop's computer diagnostic tools, technical information systems, and other equipment to make sure they can address any issue that may occur with your vehicle.

Customer Service

This score measures the experience, tenure, training, and certification of the customer service representatives, as well as how their customers grade them on overall experience, fair pricing, on-time completion of repairs, and whether or not they felt pressured into additional repairs.

Customer Amenities

This score rates the shop's amenities such as shuttle services, loaner or rental cars, a comfortable waiting room, WiFi, early-bird or off-hours drop-off, and more.

Parts & Labor Warranty

This is the minimum warranty the shop offers on parts and labor for all repairs.


Overall Rating

35 Verified Reviews

Customer Reviews

Verified CustomerJanuary 19, 2015

They are polite and reasonable. They don't try to get you to have services done that aren't needed.

January 19, 2015

I had to take it back. It wasn't fixed right the first time.

Verified CustomerJanuary 16, 2015

They fixed my car. They were polite, courteous and very professional. I felt that they were a really good shop to work with.

Verified CustomerJanuary 16, 2015

They are incredibly friendly and knowledgeable about cars. They are great to work with.

January 15, 2015

I've only gone there for an oil change.

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Verified CustomerJanuary 09, 2015

They are very good there. They do a thorough check on your vehicle, and if they find more work that needs to be done they will bring it to your attention. They leave the repairs to your own discretion.

Verified CustomerJanuary 09, 2015

I have only been there once. They were good.

Verified CustomerJanuary 08, 2015

I know the owner, they do very good work.

January 07, 2015

I like the good service and the work is done in a timely manner.

Verified CustomerJanuary 06, 2015

They did excellent service. They are friendly. They have a family oriented atmosphere.

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Verified CustomerJanuary 05, 2015

They give me very good service, and I am very pleased.

January 05, 2015

They do good work.

Verified CustomerJanuary 05, 2015

It is the only place that I have gone to that I haven't got cheated. I know them personally. They are upfront and honest.

Verified CustomerJanuary 02, 2015

I thought the service was good, but not exceptional.

Verified CustomerDecember 30, 2014

I have been going to them for a number of years, ten to fifteen years. They always get it fixed and do a very good job.

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Verified CustomerDecember 30, 2014

I like the services they offer, they are very friendly. They are always nice to me when I go there.

December 30, 2014

They are very helpful by picking me up and dropping me off. The work done was a good job, since it is still working.

Verified CustomerDecember 29, 2014

Timely service, and good quality work.

December 23, 2014

They are good at getting me into appointments and they do the work very well.

Verified CustomerDecember 19, 2014

I was just passing through but they were friendly and convenient. They did good work.

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Verified CustomerDecember 17, 2014

I just like them personality wise I guess. They fixed my car and gave me a ride back and forth from my home.

Verified CustomerDecember 17, 2014

I really didn't know them. They gave me a lot of helpful information. they also helped me with scrapping the vehicle because it would have cost to much to fix rather than buying another car. They mailed me a check for what I had left over from the scrapping.

December 16, 2014

They gave me the service I wanted at a decent price.

Verified CustomerDecember 09, 2014

I am satisfied with what they have done. I like their service.

Verified CustomerDecember 08, 2014

They explain everything really well. They are friendly. If I have questions, they answer them. I speak very highly of them.

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Verified CustomerJune 05, 2013

I would trust him to repair anything.

Verified CustomerMay 30, 2013

It's an excellent place with an excellent reputation.

Verified CustomerMay 22, 2013

I would highly recommend them. They have solved problems that other mechanics could not and they are just a joy to work with. I would highly recommend them. If you need a good mechanic who you could trust and knows what they're doing to your car, go there.

Verified CustomerMay 17, 2013

They're dependable, reliable, have fabulous customer service, and they get the work done in a timely fashion. Very accommodating. Overall a good experience.

Verified CustomerMay 14, 2013

I would highly recommend them.

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Verified CustomerMay 03, 2013

At Dale's, you get top quality repairs with a small shop feel. Dale and his mechanics come out to talk to you personally. The staff is very knowledgeable. They offer to give you a ride if you need one. It is a service that my generation (I'm 60) really appreciates. He is also very upfront about the repair.

Verified CustomerApril 30, 2013

Everyone that works there is great to work with and they explain in detail what repairs are needed and they do an overall excellent job.

Verified CustomerApril 30, 2013

I have been taking vehicles there for seven years. I've had at least for or five different vehicles that they had knowledge about. A lot of times I needed another vehicle and it would take over night and they gave me a loaner vehicle. I recommended friends and co workers to them. I choose to go over there and pay service tax because they provide excellent service.

Verified CustomerApril 17, 2013

Friendly service. Reliable and trustworthy.

Verified CustomerApril 09, 2013

I just feel like they are an outstanding shop. They stand behind their work and are very good at what they do.

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September 30, 2015

Half my fault so I didn't give them the lowest score, they did not adhere to the repair estimations and charged me for multiple diagnostics despite not finding the solution the first time. Labor costs were almost DOUBLE the estimate but apparently you need to show them the estimate on your phone or something. They took a very long time to provide service despite a scheduled appointment. Their invoices are unclear on the distribution of labor. Long and short is that you had better know a little something before you show up here or they will fleece you good.

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