Dale's Service Center is an established family owned shop. This shop has been past from father to son, Dick has over 36 years of automotive experience and still works in the shop with the 2 experienced technicians. These guys combine for over 70 years of experience. It is this experience, coupled with an on going training program and the investment in the automotive tools, and computer diagnostic equipment that is going keep Dale's able to service and repair your late model computer controlled vehicles. Shops in our Certified Shop Network not only show a commitment to experience, they must also show a comment to on going training and/or ASE Certification and Dale's has invested in all of the things we look for when certifying shops for our network. They back their work with a 36 month / 36,000 mile warranty.
General Auto Repair and Maintenance
Foreign and Domestic
We work on all makes and models
We are family owned and operated, serving Davenport since 1977.
We perform the following services: Oil Changes, Brake Repair, Tires, Alignments, Suspension, Mechanical repair, Electrical repair, computer programming, Instrument cluster repair, Electrical diagnosis, computer diagnosis, Maintenance Services, Shocks, Exhaust repair, Muffler repair, etc.
It seemed to me that they were anxious to serve the customer well. Waiting time, car to drive while yours is being repaired and expediency in getting car repaired a quickly as possible were all attributes.
They are very good there. They do a thorough check on your vehicle, and if they find more work that needs to be done they will bring it to your attention. They leave the repairs to your own discretion.
I really didn't know them. They gave me a lot of helpful information. they also helped me with scrapping the vehicle because it would have cost to much to fix rather than buying another car. They mailed me a check for what I had left over from the scrapping.
I would highly recommend them. They have solved problems that other mechanics could not and they are just a joy to work with. I would highly recommend them. If you need a good mechanic who you could trust and knows what they're doing to your car, go there.
At Dale's, you get top quality repairs with a small shop feel. Dale and his mechanics come out to talk to you personally. The staff is very knowledgeable. They offer to give you a ride if you need one. It is a service that my generation (I'm 60) really appreciates. He is also very upfront about the repair.
I have been taking vehicles there for seven years. I've had at least for or five different vehicles that they had knowledge about. A lot of times I needed another vehicle and it would take over night and they gave me a loaner vehicle. I recommended friends and co workers to them. I choose to go over there and pay service tax because they provide excellent service.
Half my fault so I didn't give them the lowest score, they did not adhere to the repair estimations and charged me for multiple diagnostics despite not finding the solution the first time. Labor costs were almost DOUBLE the estimate but apparently you need to show them the estimate on your phone or something. They took a very long time to provide service despite a scheduled appointment. Their invoices are unclear on the distribution of labor. Long and short is that you had better know a little something before you show up here or they will fleece you good.