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Dale's Service Center

3830 W Locust St, Davenport, IA 52804 Map & directions

Call Now: (563) 594-5518

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About Dale's Service Center

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability
92
Tools & Equipment
92
Customer Service
93
Customer Conveniences
36 months / 36,000 miles
Parts & Labor Warranty

Assessment Summary

Dale's Service Center is an established family owned shop. This shop has been past from father to son, Dick has over 36 years of automotive experience and still works in the shop with the 2 experienced technicians. These guys combine for over 70 years of experience. It is this experience, coupled with an on going training program and the investment in the automotive tools, and computer diagnostic equipment that is going keep Dale's able to service and repair your late model computer controlled vehicles. Shops in our Certified Shop Network not only show a commitment to experience, they must also show a comment to on going training and/or ASE Certification and Dale's has invested in all of the things we look for when certifying shops for our network. They back their work with a 36 month / 36,000 mile warranty.

Message from the Shop

General Auto Repair and Maintenance
Foreign and Domestic
We work on all makes and models
We are family owned and operated, serving Davenport since 1977.
We perform the following services: Oil Changes, Brake Repair, Tires, Alignments, Suspension, Mechanical repair, Electrical repair, computer programming, Instrument cluster repair, Electrical diagnosis, computer diagnosis, Maintenance Services, Shocks, Exhaust repair, Muffler repair, etc.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Diagnosis Hybrid/Electric Mobile Repair Muffler & Exhaust
Oil Change & Lube Roadside Assistance Scheduled Maintenance Service & Repair
Timing Belts Tire Sales/Repair Transmission Repair Upholstery
Windshield/Glass

Amenities

Car Delivery Car Pickup/Dropoff Child Friendly Coffee
Early Bird Dropoff Financing Free Estimates Free Inspection
Heated Waiting Room Loaner Car Military Discount Parts/Accessories
Rental Car Se Habla Espanol Senior Discount Service Guarantee
Shopping Nearby Shuttle Towing Warranty Accepted
Wireless Internet

Customer Reviews 35 verified reviews

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Dale's Service Center
Verified Customer
April 09, 2013

I just feel like they are an outstanding shop. They stand behind their work and are very good at what they do.

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Dale's Service Center
Verified Customer
May 30, 2013

It's an excellent place with an excellent reputation.

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Dale's Service Center
Verified Customer
May 22, 2013

I would highly recommend them. They have solved problems that other mechanics could not and they are just a joy to work with. I would highly recommend them. If you need a good mechanic who you could trust and knows what they're doing to your car, go there.

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Dale's Service Center
Verified Customer
May 17, 2013

They're dependable, reliable, have fabulous customer service, and they get the work done in a timely fashion. Very accommodating. Overall a good experience.

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Dale's Service Center
Verified Customer
May 03, 2013

At Dale's, you get top quality repairs with a small shop feel. Dale and his mechanics come out to talk to you personally. The staff is very knowledgeable. They offer to give you a ride if you need one. It is a service that my generation (I'm 60) really appreciates. He is also very upfront about the repair.

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Dale's Service Center
Verified Customer
April 30, 2013

Everyone that works there is great to work with and they explain in detail what repairs are needed and they do an overall excellent job.

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Dale's Service Center
Verified Customer
April 30, 2013

I have been taking vehicles there for seven years. I've had at least for or five different vehicles that they had knowledge about. A lot of times I needed another vehicle and it would take over night and they gave me a loaner vehicle. I recommended friends and co workers to them. I choose to go over there and pay service tax because they provide excellent service.

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Dale's Service Center
Verified Customer
April 17, 2013

Friendly service. Reliable and trustworthy.

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Dale's Service Center
Verified Customer
January 19, 2015

I had to take it back. It wasn't fixed right the first time.

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Dale's Service Center
Verified Customer
January 19, 2015

They are polite and reasonable. They don't try to get you to have services done that aren't needed.

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Dale's Service Center
Verified Customer
January 16, 2015

They fixed my car. They were polite, courteous and very professional. I felt that they were a really good shop to work with.

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Dale's Service Center
Verified Customer
January 16, 2015

They are incredibly friendly and knowledgeable about cars. They are great to work with.

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Dale's Service Center
Verified Customer
January 15, 2015

I've only gone there for an oil change.

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Dale's Service Center
Verified Customer
January 09, 2015

They are very good there. They do a thorough check on your vehicle, and if they find more work that needs to be done they will bring it to your attention. They leave the repairs to your own discretion.

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Dale's Service Center
Verified Customer
January 09, 2015

I have only been there once. They were good.

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Dale's Service Center
Verified Customer
January 08, 2015

I know the owner, they do very good work.

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Dale's Service Center
Verified Customer
January 07, 2015

I like the good service and the work is done in a timely manner.

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Dale's Service Center
Verified Customer
January 06, 2015

They did excellent service. They are friendly. They have a family oriented atmosphere.

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Dale's Service Center
Verified Customer
January 05, 2015

They give me very good service, and I am very pleased.

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Dale's Service Center
Verified Customer
January 05, 2015

They do good work.

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Dale's Service Center
Verified Customer
January 05, 2015

It is the only place that I have gone to that I haven't got cheated. I know them personally. They are upfront and honest.

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Dale's Service Center
Verified Customer
January 02, 2015

I thought the service was good, but not exceptional.

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Dale's Service Center
Verified Customer
December 30, 2014

I have been going to them for a number of years, ten to fifteen years. They always get it fixed and do a very good job.

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Dale's Service Center
Verified Customer
December 30, 2014

I like the services they offer, they are very friendly. They are always nice to me when I go there.

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Dale's Service Center
Verified Customer
December 30, 2014

They are very helpful by picking me up and dropping me off. The work done was a good job, since it is still working.

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Dale's Service Center
Verified Customer
December 29, 2014

Timely service, and good quality work.

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Dale's Service Center
Verified Customer
December 23, 2014

They are good at getting me into appointments and they do the work very well.

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Dale's Service Center
Verified Customer
December 19, 2014

I was just passing through but they were friendly and convenient. They did good work.

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Dale's Service Center
Verified Customer
December 17, 2014

I just like them personality wise I guess. They fixed my car and gave me a ride back and forth from my home.

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Dale's Service Center
Verified Customer
December 17, 2014

I really didn't know them. They gave me a lot of helpful information. they also helped me with scrapping the vehicle because it would have cost to much to fix rather than buying another car. They mailed me a check for what I had left over from the scrapping.

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Dale's Service Center
Verified Customer
December 16, 2014

They gave me the service I wanted at a decent price.

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Dale's Service Center
Verified Customer
December 09, 2014

I am satisfied with what they have done. I like their service.

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Dale's Service Center
Verified Customer
December 08, 2014

They explain everything really well. They are friendly. If I have questions, they answer them. I speak very highly of them.

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Dale's Service Center
Verified Customer
June 05, 2013

I would trust him to repair anything.

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Dale's Service Center
Verified Customer
May 14, 2013

I would highly recommend them.

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  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:00pm
Call Now:

(563) 594-5518

Auto Repair Experience

  1. Tim Shaffer, Owner
  2. Established 2007
  3. 3 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician