Dale's Service Center

tim@dalesqc.com
✓ RepairPal Certified
3830 W Locust St
Davenport, IA 52804 USA
View map and get directions
07:30
17:00
http://purl.org/goodrelations/v1#Monday
07:30
17:00
http://purl.org/goodrelations/v1#Tuesday
07:30
17:00
http://purl.org/goodrelations/v1#Wednesday
07:30
17:00
http://purl.org/goodrelations/v1#Thursday
07:30
17:00
http://purl.org/goodrelations/v1#Friday
CLOSED NOW
F
7:30am to 5:00pm
CLOSED NOW
M
7:30am to 5:00pm
F
7:30am to 5:00pm
T
7:30am to 5:00pm
S
Closed
W
7:30am to 5:00pm
Su
Closed
Th
7:30am to 5:00pm
Call now:
(563) 607-5776

Auto Repair Experience

  • Tim Shaffer, Owner
  • Established 2007
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
Scorecard

Dale's Service Center is an established family owned shop. This shop has been past from father to son, Dick has over 36 years of automotive experience and still works in the shop with the 2 experienced technicians. These guys combine for over 70 years of experience. It is this experience, coupled with an on going training program and the investment in the automotive tools, and computer diagnostic equipment that is going keep Dale's able to service and repair your late model computer controlled vehicles. Shops in our Certified Shop Network not only show a commitment to experience, they must also show a comment to on going training and/or ASE Certification and Dale's has invested in all of the things we look for when certifying shops for our network. They back their work with a 36 month / 36,000 mile warranty.

Details

Auto Repair Experience

  • Tim Shaffer, Owner
  • Established 2007
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Mobile Repair
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Upholstery
  • Windshield/Glass

Amenities

  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet

Affiliations

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

General Auto Repair and Maintenance
Foreign and Domestic
We work on all makes and models
We are family owned and operated, serving Davenport since 1977.
We perform the following services: Oil Changes, Brake Repair, Tires, Alignments, Suspension, Mechanical repair, Electrical repair, computer programming, Instrument cluster repair, Electrical diagnosis, computer diagnosis, Maintenance Services, Shocks, Exhaust repair, Muffler repair, etc.

Website

Reviews
Map
Get Directions to Dale's Service Center

Overall Rating

55 Verified Reviews

Customer Reviews

by Verified Customer May 06, 2016

They are honest and were upfront about the costs when they gave an outlook on the repairs needed. They also explained the repairs that might be necessary later. They explained everything that they did and stand by their work. I am extremely pleased! They go above and beyond what was expected!

by Verified Customer May 06, 2016

Great service as always.

by April 19, 2016

They took a thorough look at my car. Only complaint was I waited a little over an hour for an oil change and tire rotation.

by April 19, 2016

They did work on 1971 car. It turned out to be quite expensive. They were twice my normal mechanic (who was quite ill and couldn't do the work). They broke the horn ring on my car and didn't even tell be about it. It was quite obvious it was broken.

by Verified Customer April 05, 2016

I thought they were pretty expensive.

Show more reviews
by Verified Customer March 28, 2016

Excellent customer service. A little pricey on services.

by Verified Customer March 25, 2016

I Like the people and location. They take pictures of problem areas.

by Verified Customer March 25, 2016

That did everything I asked and provided me with an estimate of costs prior to doing any work.

by Verified Customer March 21, 2016

They have always been fair.

by Verified Customer March 14, 2016

They are very friendly, good work at a fair price.

Show more reviews
by Verified Customer March 11, 2016

No unnecessary 'repairs' were pushed on me.

by Verified Customer March 11, 2016

They are honest people.

by Verified Customer February 29, 2016

Great customer service.

by Verified Customer February 09, 2016

I like the reliability and consistency of the shop, friendly service.

by Verified Customer January 26, 2016

Great service but a little pricey.

Show more reviews
by Verified Customer November 04, 2015

I have been a satisfied customer for many years.

by Verified Customer October 15, 2015

Tim and the crew do an outstanding job!

by Verified Customer October 02, 2015

The owner, office staff, mechanics, and service are the best!! Need I say more?

by Verified Customer September 25, 2015

It seemed to me that they were anxious to serve the customer well. Waiting time, car to drive while yours is being repaired and expediency in getting car repaired a quickly as possible were all attributes.

by Verified Customer September 23, 2015

Good, reliable service.

Show more reviews
by Verified Customer January 19, 2015

They are polite and reasonable. They don't try to get you to have services done that aren't needed.

by January 19, 2015

I had to take it back. It wasn't fixed right the first time.

by Verified Customer January 16, 2015

They fixed my car. They were polite, courteous and very professional. I felt that they were a really good shop to work with.

by Verified Customer January 16, 2015

They are incredibly friendly and knowledgeable about cars. They are great to work with.

by January 15, 2015

I've only gone there for an oil change.

Show more reviews
by Verified Customer January 09, 2015

They are very good there. They do a thorough check on your vehicle, and if they find more work that needs to be done they will bring it to your attention. They leave the repairs to your own discretion.

by Verified Customer January 09, 2015

I have only been there once. They were good.

by Verified Customer January 08, 2015

I know the owner, they do very good work.

by January 07, 2015

I like the good service and the work is done in a timely manner.

by Verified Customer January 06, 2015

They did excellent service. They are friendly. They have a family oriented atmosphere.

Show more reviews
by Verified Customer January 05, 2015

They give me very good service, and I am very pleased.

by January 05, 2015

They do good work.

by Verified Customer January 05, 2015

It is the only place that I have gone to that I haven't got cheated. I know them personally. They are upfront and honest.

by Verified Customer January 02, 2015

I thought the service was good, but not exceptional.

by Verified Customer December 30, 2014

I have been going to them for a number of years, ten to fifteen years. They always get it fixed and do a very good job.

Show more reviews
by Verified Customer December 30, 2014

I like the services they offer, they are very friendly. They are always nice to me when I go there.

by December 30, 2014

They are very helpful by picking me up and dropping me off. The work done was a good job, since it is still working.

by Verified Customer December 29, 2014

Timely service, and good quality work.

by December 23, 2014

They are good at getting me into appointments and they do the work very well.

by Verified Customer December 19, 2014

I was just passing through but they were friendly and convenient. They did good work.

Show more reviews
by Verified Customer December 17, 2014

I just like them personality wise I guess. They fixed my car and gave me a ride back and forth from my home.

by Verified Customer December 17, 2014

I really didn't know them. They gave me a lot of helpful information. they also helped me with scrapping the vehicle because it would have cost to much to fix rather than buying another car. They mailed me a check for what I had left over from the scrapping.

by December 16, 2014

They gave me the service I wanted at a decent price.

by Verified Customer December 09, 2014

I am satisfied with what they have done. I like their service.

by Verified Customer December 08, 2014

They explain everything really well. They are friendly. If I have questions, they answer them. I speak very highly of them.

Show more reviews
by Verified Customer June 05, 2013

I would trust him to repair anything.

by Verified Customer May 30, 2013

It's an excellent place with an excellent reputation.

by Verified Customer May 22, 2013

I would highly recommend them. They have solved problems that other mechanics could not and they are just a joy to work with. I would highly recommend them. If you need a good mechanic who you could trust and knows what they're doing to your car, go there.

by Verified Customer May 17, 2013

They're dependable, reliable, have fabulous customer service, and they get the work done in a timely fashion. Very accommodating. Overall a good experience.

by Verified Customer May 14, 2013

I would highly recommend them.

Show more reviews
by Verified Customer May 03, 2013

At Dale's, you get top quality repairs with a small shop feel. Dale and his mechanics come out to talk to you personally. The staff is very knowledgeable. They offer to give you a ride if you need one. It is a service that my generation (I'm 60) really appreciates. He is also very upfront about the repair.

by Verified Customer April 30, 2013

Everyone that works there is great to work with and they explain in detail what repairs are needed and they do an overall excellent job.

by Verified Customer April 30, 2013

I have been taking vehicles there for seven years. I've had at least for or five different vehicles that they had knowledge about. A lot of times I needed another vehicle and it would take over night and they gave me a loaner vehicle. I recommended friends and co workers to them. I choose to go over there and pay service tax because they provide excellent service.

by Verified Customer April 17, 2013

Friendly service. Reliable and trustworthy.

by Verified Customer April 09, 2013

I just feel like they are an outstanding shop. They stand behind their work and are very good at what they do.

Show more reviews
RepairPal Certified
We certify the best mechanics so everyone can get quality auto repair fair prices.
  • High quality repair
  • Guaranteed fair prices
  • Real, verified reviews
  • Current expert training
  • Warranty on repairs
  • Great customer service
For Shop Owners