Custom Import Repair, Inc.

This shop is not RepairPal Certified. Learn more
10014 Atlantic Blvd
Jacksonville, FL 32225
OPEN NOW
F
8:00am to 5:30pm
OPEN NOW
M
8:00am to 5:30pm
F
8:00am to 5:30pm
T
8:00am to 5:30pm
S
Closed
W
8:00am to 5:30pm
Su
Closed
Th
8:00am to 5:30pm
(904) 721-6646

This shop is not yet RepairPal Certified - Learn More

When taking your car to this shop, we recommend you take the time to:

  • Ask if their technicians are ASE-certified.
  • Request written estimates from multiple shops and compare them with the RepairPal estimator.
  • Verify that the shop you select is willing and able to clearly explain the work being performed.
  • Ask whether they warranty their repairs (and for how long).
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Message from the Shop
Honda and Acura specialists.
Details

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • Coffee
  • Early Bird Dropoff
  • Heated Waiting Room
  • Service Guarantee
  • Shopping Nearby
  • Towing
  • Warranty Accepted

Affiliations

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

Customer Reviews

September 16, 2013

We recently moved to Jacksonville from Alpharetta Georgia. We hated to leave our trusted independently operated Lexus mechanic, as we had been spoiled. These guys, both Charles and JJ have been a pleasant surprise, as they have exceeded our expectations. Today I brought our 2000 LS 400 with 205,000 miles in for routine service and to have check engine light addressed. Turns out it was just a loose gas cap. Had it been a Lexus dealer I would not have been surprised to be presented with a laundry list of ailments. I can assure you all of these 5 Star reviews are accurate as I have spoken to other customers while arriving and leaving the shop, and they all to the person share the same high opinion.

June 08, 2013

Love this place. one of the very few honest shops.

February 16, 2011

This is the first time I've been to a car repair shop that had excellent customer service. They knew what they were doing and the guys there are friendly and humorous. They'd put you before anything else. I went in today and they were slammed but they were able to schedule a repair on that day for me.

I noticed their customers are also faithful clients. When one of them would walk in, they'd greet them by their names and converse for a while. I'm not surprised why these 2 people before me gave good reviews. I have to agree with them as well.

They also offered me a rewards card and a bag filled with goodies after I had made my payment. Now those little perks, along with the excellent service, are just some of the few reasons for me to go back to them. I'm now a lifetime customer.

June 16, 2010

I have used this shop for five years or so. JJ & Charles do an outstanding job. Excellent customer service, great work and a fair price. What more could you ask for?
Thanks guys & keep up the good work !!!!!

June 15, 2010

I've been using Custom Import for 15+ years. They are always friendly and respectful of my schedule. They have very knowledgeable mechanics and go the extra mile in getting the right part for your vehicle. Outstanding service and high quality work!! Thank you Charles and JJ!!

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