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Curt's Service Inc

14611 W 11 Mile Rd, Oak Park, MI 48237 Map & directions

Call Now: (248) 731-4079

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About Curt's Service Inc

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
99
Technical Ability (?)
100
Tools & Equipment (?)
94
Customer Service (?)
95
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Curt's Service opened in 1981 with the goal of providing the Detroit area with the best auto repair available. Based on our teams evaluation of this RepairPal Certified shop Curt's has managed to met and exceed this goal. Andy Massoll, the owner, has managed to put together a team of motivated automotive professionals who attend some of the best on going training available and who have demonstrated a commitment to ASE Certification. This shop has earned the coveted ASE Blue Seal, this is a certification only achieved by only about 4% of the shops in the nation. An investment has been made in dealership level computer diagnostic equipment and the best automotive tools and equipment to ensure all of your automotive service and repair needs can be handled. This team also holds special certifications and training for hybrid and electric vehicle service. For your peace of mind they back their work with a 24-month / 24,000-mile warranty. Local shuttle service, rental cars, loaner vehicles, early bird drop off, and a clean comfortable waiting area with wireless Internet are available for your convenience.

Message from the Shop

Equipped with the latest test equipment. Your Bosch Authorized Service Specialist & AAA & ASE Approved Auto Repair Center is operated by trained Technicians. We're specialists in testing, diagnosing and servicing all European and Domestic cars.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair
Windshield/Glass

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Car Wash
Child Friendly Coffee Early Bird Dropoff Financing
Free Estimates Free Inspection Gas/Diesel Heated Waiting Room
Loaner Car Military Discount Parts/Accessories Rental Car
Senior Discount Service Guarantee Shopping Nearby Shuttle
Towing Warranty Accepted Wireless Internet

Customer Reviews 32 verified reviews (37 total)

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Curt's Service Inc
Verified Customer
October 05, 2013

It feels like family when I take my car to Curt's, and they really make me feel welcomed and I love their work!!!

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Curt's Service Inc
Verified Customer
October 23, 2013

Quick service. Very friendly.

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Curt's Service Inc
Verified Customer
October 23, 2013

Good service.

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Curt's Service Inc
Verified Customer
October 21, 2013

Great service.

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Curt's Service Inc
Verified Customer
October 18, 2013

Fast great quality service!!!

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Curt's Service Inc
Verified Customer
October 18, 2013

The staff at Curt's auto service are always courteous and helpful. I have an older vehicle and thusfar always had a good experience in fixing the problem. I had to bring the car back for some issues and I wasn't even charged for getting it checked out. On one occasion, Curt even let me pay the bill when I got paid a few days later.

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Curt's Service Inc
Verified Customer
October 17, 2013

Curts is a good place to bring your car.

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Curt's Service Inc
Verified Customer
October 16, 2013

They are very thorough, very friendly and don't recommend services that aren't required. They do let you know before service is performed if it is a safety concern or something that can be performed at a later date.

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Curt's Service Inc
Verified Customer
October 15, 2013

They keep their promises.

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Curt's Service Inc
Verified Customer
October 15, 2013

They have always stood behind their service

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Curt's Service Inc
Verified Customer
October 12, 2013

I used to go to a Ford dealership and I find the service at Curt's superior by comparison.

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Curt's Service Inc
Verified Customer
October 11, 2013

Fast, honest and affordable service

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Curt's Service Inc
Verified Customer
October 11, 2013

I brought in a new car & was given the advice & service I needed for the new car & type of oil.

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Curt's Service Inc
Verified Customer
October 11, 2013

Great service, friendly people, easy to work with, convenient and priced right.

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Curt's Service Inc
Verified Customer
October 10, 2013

Curt's sets the "gold standard" for total quality, in car care. and has done so, for over twenty years that I have been a customer of Curt, Andy, Keith, Michelle & other "stalwarts."

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Curt's Service Inc
Verified Customer
October 09, 2013

I have been a customer of Curt's for over 25 years.

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Curt's Service Inc
Verified Customer
October 05, 2013

Reliable, quality parts and expert mechanics.

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Curt's Service Inc
Verified Customer
October 04, 2013

Everyone is friendly and I got the service on my car taken care of with no trouble.

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Curt's Service Inc
Verified Customer
October 03, 2013

It was great

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Curt's Service Inc
Verified Customer
October 01, 2013

Service have been pretty good.

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Curt's Service Inc
Verified Customer
September 30, 2013

Everyone at Curt's are always a pleasure to deal with , technicians double checking everything, not over selling, making you aware of service in the future and present . Everyone in the office always explaining the work that was done and go over your bill with you. Love the car washes

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Curt's Service Inc
Verified Customer
September 28, 2013

They were professional, courteous, updated me about the status of my repair, alerted me to other possible issues, and repaired my car in a timely fashion.

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Curt's Service Inc
Verified Customer
September 28, 2013

Great Service & Honest.

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Curt's Service Inc
Verified Customer
September 27, 2013

They are gret to work with, very timely on repairs and their prices are fair!

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Curt's Service Inc
Verified Customer
September 26, 2013

I would most definitely recommend Curts but probably not to everyone. Only the friends who are willing to pay a little more for quality service.

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Curt's Service Inc
Verified Customer
September 23, 2013

Fast appointment scheduling, friendly staff, walking distance from my house, good service

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Curt's Service Inc
Verified Customer
September 23, 2013

I was treated very well by every person I came in contact with, They did a wonderful job on my brakes and took care of the car I had rented for a couple of hours. Great experience.

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Curt's Service Inc
Verified Customer
September 20, 2013

They provide the best service I ever found.

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Curt's Service Inc
Verified Customer
September 18, 2013

Happy with thorough evaluation and location.

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Curt's Service Inc
Verified Customer
September 18, 2013

Curt's always does an excellent job and I always know that whatever comes up they can handle the problem.

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Curt's Service Inc
Verified Customer
September 17, 2013

We trust Curt's to fix everything correctly and honestly give us information.

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Curt's Service Inc
Verified Customer
September 17, 2013

Because of the good customer and mechanical services. It reminded me of Sear's slogan when i worked there, "The customer is always right".

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Curt's Service Inc
March 04, 2011

Honest shop.

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Curt's Service Inc
February 15, 2011

Great Shop!
Recently moved to the area and was looking for a shop to take my BMW to other than the dealer. They did a great job explaining why my check engine light was on and gave my whole car a look over. Curt's saved me about $500 from what the dealer quoted for the same service. I really felt as if they were looking out for me. It has been a few weeks and everything is still working well. I also plan on taking my wifes Edge there for an oil change, when it is out of warranty Curt's will be working on both of our vehicles. Strongly recommended!

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Curt's Service Inc
February 26, 2010

I brought my car into Curts Service and they provided with great service. They listened to my concerns, gave me a loaner car to use while mine was in for repair. My vehicle was fixed to my satisifaction, in a timely manner. I would highly recommend this repair shop for their excellent service, friendly staff, and quality of their service.

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Curt's Service Inc
November 09, 2011

Everyone there was so helpful! My vehicle isn't shaking anymore & it runs like new again! Thanks

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Curt's Service Inc
January 20, 2011

I didn't take my car in for service. I called for a quote for a battery for my 2003 Focus. Their price was 100.00 higher than my local Ford dealer. I now have a new battery with 84 month warranty for 100.00 less than Curts quoted.

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Reply from Curt's Service Inc -  Curt MassollJanuary 31, 2011 12:57

Regarding Bill’s 2003 Ford Focus,
After reading your review I checked with my service advisors & was told they quoted you for a complete charging starting inspection with a battery.($187.55) We could have provided a battery for you at $132.95 without a thorough inspection. We highly recommend a thorough inspection with a new battery to eliminate potential problems.
Curt Massoll Owner

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  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:30pm
Call Now:

(248) 731-4079

Auto Repair Experience

  1. Andy Massoll , Owner
  2. Established 1981
  3. 7 Auto Repair Mechanics on Staff
  4. 7 ASE Certified Auto Technicians
  5. 102 Years of Car Repair Experience

Quality Affiliations

Bosch Service Network

The Bosch Service Network includes more than 14,000 Bosch Service Centers worldwide and is comprised of the top independent repair shops that service gasoline, diesel and hybrid-driven vehicles. Bosch Service Centers maintain customer vehicles with the highest quality parts and expert technicians to keep those vehicles running at their best. Reliable maintenance and repair, along with exemplary customer service, is what you will experience at Bosch Service Centers. Robert Bosch LLC is the largest original-equipment parts manufacturer in the world. Bosch uses its industry knowledge and expertise to provide quality parts, diagnostic and wheel service equipment and expert training to the Bosch Service Network. http://www.boschcarservice.us

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