Excellent work, the only place I take my car.
will bring car back for future repairs.
Very kind staff. Helpful comprehensive list of completed and recommended services provided afterward. Overall, a great experience.
Very good costumer care.
Nice shop. My truck broke down about an hour from my home. A little pricey but a job well done. Thank you.
Excellent place but pricey.
Great service and done quickly.
Curt's is excellent!
Excellent service. Repair done right and finished earlier than promises. Will return for future service need.
Joe and Susan are great. Everyone extremely polite and friendly. Lounge nice, amenities unexpected. Thank you.
When I brought my car back for something was was still wrong with it, they fixed it and did it with speed and kindness.
Excellent communication from the service team, always understanding of our urgency.
Each time that I was there I had good customer service.
Better than the last shop I went to.
Very professional staff. Well trained and focused on good customer service.
Or whole family goes to Curt's and we're very happy with the people and the service!
Greg was great, he kept me updated throughout the whole repair process.
Joe is amazing! He gave me a tour of the facilities, explained the care and innovations in the shop and for their staff of trained mechanics. I felt really good about doing business with them. If I easnt pretty much poor, I'd take my car there for every repair from now on. Unfortunately, the parts were pricey (as compared with the same parts from Auto Zone) and as always, labor is too. Even so, the cost of diagnostics was brought down due to my financial bind, and that speaks volumes about Joe, Curt and their business.
It took three trips to get it repaired; but, we knew the first attempt was just that, an attempt. They kept working at the problem until it was resolved.
This was an emergency repair and the response from Curt's was so supportive. They did every thing they could possibly do to make the situation less traumatic for me.
Joe was awesome. We did have a problem with the warranty company. Saying that they did not want to cover the timing belt even though it covered under my warranty but that is another subject. This company is awesome!!! They provided me with a loaner vehicle that was brand new and keep me update with my vehicle. My husband is going to take his vehicle to them next. THANK YOU AGAIN!!!
Always helpful to explain services needed and why. Was amazed how clean my sons vehicle was inside and out when he brought it home. Really appreciated the extra attention beyond what we paid for in repairs. Thank you!
truck broke down on the way to work the day I got the truck back and had to have my dad pick me up after midnight.
Being a female with an Older foreign vehicle there are not many shops you can trust, wait in pleasant surroundings or obtain appts. per request but Curt's offers all of the above.
I've never had an issue with the service I received.
A recurring problem that the dealer could not rectify, was solved by Curt's Service in a day! thank you!
Good first experience.
Prompt, professional service and they charged me less than the original estimate.
Friendly atmosphere. Came in to have brakes replaced and had to return the following day to have some air removed from rear brakes. They handled the situation promptly and efficiently. Mechanics
Work was well coordinated through the Service Advisor. Workmanship was outstanding. Price was fair. I will be happy to recommend Curt's Service.
No complaints, just pretty expensive. I will use them again in the future.
The staff gave me a realistic representation of what the car needed. After discussing with my wife, the repairs were deemed not worth the cost. We got rid of the car and are leasing a new one. I'll be bringing the new car in to Curts for scheduled maintenance
Very timely and I continue to have a lot of confidence in the work at Curt's.
I waited for my car so service was done on a timely basis to my satisfaction.
Very professional, very knowledgeable, priced and delivered as quoted, can't ask for much more. Will definitely return and recommend
Greg does a very good job of explaining what the problem is and the solution. I feel your prices are still a bit to expensive based on comparable shops in Detroit Metro.
Took longer than anticipated to complete service, causing momentary anxiety at my home.
All recommended work was reviewed, explained, and estimated costs described. The work was completed below estimated costs.
Been coming to Curt's for several years - always pleased with the repair/service and wouldn't go anywhere else!
Everyone was friendly and helpful,there is a pleasant and relaxed atmosphere.
Very courteous and professional service. I did not feel pressured at all to get any services that were not needed.
Parts mark-up a bit high.
2nd problem from first repair, fixed with a smile.
This was my first experience with this shop and I really appreciated how nice everyone was and how Joe did everything he could to assist me with my insurance company. I will definitely be back
Very friendly and knowledgeable people. Love the service.
First time I ever thought they were recommending unnecessary repairs but they do good print work
I needed to have an inspection and an 80,000 mi service. The service was explained to me as well as restoring the fob back to functioning.
Good experience overall - the mechanic explained the defect well, little pricy but they have good warranty that is honored nationwide.
Very satisfied...will definitely be back
All work done well and on time... as usual.
Very satisfied with the service that I receive
Very happy with the service!
Suspension Issue was fixed on time on budget.
Amazing shop with the most knowledgeable and helpful staff. They go above and beyond to make sure everything is done correctly and priced accordingly.
First-time customer great service we will be back.
Good people good service.
Shows courteous and respect.
Everything was fine, just what I expected.
Good as usual.
Not upfront pricing. Verbal quote over the phone for replacement of a starter was not accurate after I had my car towed there, as they said that was just to diagnose....??
staff is friendly as usual.Prices are reasonable .
Very good service and very professional.
Had an awesome experience, as usual!
Great customer service and experience.
A car repair shop that was comfortable if you had to sit there! Staff courteous and professional
I'm glad that I tried Curt's! Each experience has been positive!
Very professional .
Super friendly, super helpful. I have found a garage that I will bring my car to for repeated business. Thank you!
Work was great as usual
Good quick service
Curt's Service is top class! Thanks for the great service!
Great interaction, car was fixed great-- however car wasn't ready when promised and didn't quite understand the cost of each item/action
Nice experience, first time.
Always great peace of mind.
I appreciate the car being fixed in one day and not being pressured to do repairs. I've always felt Curt and his employees were honest with me and that counts big!
they couldn't fix the correct problem based on my explanation when i first went in with my car. it has a 'bug' in the electrical system/computer that makes it glitch. they thought it was the battery - it wasn't. then they thought it was the fuel sending unit in the gas tank - that wasn't it either. then i was told that they were 80% certain it had something to do with the power amplifier but it would cost me over $400 just for them to look into it. i picked it up and paid $175 for them just to get me that answer.
I had a wonderful first experience at the shop. Curt's came highly recommended and exceeded my expectations! I will be returning in the future.
The mechanic went over and above what was needed. Best of all no trouble in this cold weather.Thanks
All work was done on time for a fair price
Curts gave excellent advice regarding my Honda.
overall very satisfied..
I would recommend Curt's to anyone. Very helpful staff and want to make sure you the customer is satisfied.
My fiance has had his Audi serviced by Curts and had good things to say. He suggested that I take my Subaru there.
They diagnosed the problems and fixed them. That is why I went there. The only request that I have is that they serve Ben and Jerry's Cherry Garcia. I really like it a lot.
Curt's has always taken such good care of me and my car! My car is 15 years old and thanks to them, it runs great! I highly recommend them for any auto maintenance and repair. They are honest, explain things clearly, and are fair. I always feel that t
I have used Curt's for some time and been extremely satisfied.
As a long time customer, I feel qualified to give Curt's Service an "excellent" rating in both vehicle repair/maintenance and customer consideration.
Shop did a great job. My only small complaint is that I have a luxury car in mint condition and they left a little grease on my door and dashboard. Otherwise excellent!
Great customer service!
Great service always.
I feel very satisfied of Curt's Service.
My experience was excellent.
Great job, great people. Love the shop!
very accommodating with my concerns and technical questions. work was performed to my high standards at a cost that was 40% less than the dealership quoted. OEM parts were used at less than dealer price and warranty for parts and workmanship exceeds most industry offerings.
Loyal honest owner.
Honest, straightforward, very detailed records-a great partner in preventative maintenance.
Provided fast, friendly and problem-free service. Pricing was competitive. New tire installation.
Work was done just as we agreed.
Thorough and friendly customer service. Work was done well and on schedule.
Curt's has always been friendly and fair.
It was sad. I am disappointed.
We are sorry to hear that you were disappointed with your service. We would love the opportunity to try and resolve the situation. Please feel free to contact me at 248-545-0500 to discuss this matter.
Curt Massoll & The Curt Service Team
Not the best experience. After spending $1300 I had to take my car back in the next day for an $850 repair. Apparently I had a break fluid leak which was caused by rust. My concern is my car was just there for brake repair and a system check and this was not discovered. As a customer I have no way of knowing (besides what I was told) if the leak was caused by the repair shop or the rust.
Thank you for taking the time to give us feedback on your recent service. We would like the opportunity to further explain what had happened on you vehicle and the sequence of events that unfolded. This may be easier to do in person if you would like to come in person with your car we can put it back on the lift and show you why we were unable to see the rusted brake lines with our initial inspection. Your vehicle has several (we believe a total of four) underbody shields that needed to be removed to gain access to visually inspect the condition of your steel brake lines. On your initial visit we replaced your front brake pads, rotors and performed a complete brake fluid service. During this service we pressure test the system to ensure no leaks. It is unfortunate that a line let loose at all, let alone so soon after service. Sometimes this pressure test will “aggravate” a rusted line and may start to leak shortly after. Kind of like a chain, it is only as strong as its weakest link. Once all the covers were removed we advised to replace all the deteriorated brake lines.
Again, we are sorry that this was not identified initially as we would have both rather have known initially.
Any questions please give me a call directly,
Curt Massoll & Your Curt’s Service Team
The work was thorough and the explanation of work done was good.
Honest, on time and respectful...
Polite, helpful, reasonably priced.
Very efficient, knowledgeable and courteous.
Repair was completed in timely manner very friendly staff.
GREG IS THE BEST. HELPFUL, FRIENDLY, & KNOWLEDGEABLE.
I feel they were unprofessional - inadequate technical service.
Thank you for taking the time to respond to our review and I appreciate the candidness of your response. Though appreciative, I am disappointed as we pride ourselves and have gone through great effort to deliver the opposite of the experience in which you state that you received. I do not feel that this is a normal circumstance as we do measure an extensive amount of reviews and this is not the norm. Nonetheless it is not acceptable and I would love the opportunity to look into this further, but with only the first name left as “Joe” I cannot pinpoint the instance. Please reach out to me directly and I would be happy to do our best to right the situation.
They are always very professional.
Everyone was courteous and helpful. Curt took the time to explain everything so I could understand why the repairs were needed. He also did everything he could to reduce the cost.
They are reliable and honest. Best repair shop in the area.
They are always friendly and courteous and have solved problems that the dealer has been unable to solve.
The work done overall and the communication that they provided throughout the process was timely and informative. My rating would have been higher had the alignment been completed as I had asked. I have yet to go back to the shop to tell them about it but my steering wheel continues to be off center in order to drive a straight line.
Prompt greetings and smiles followed by direct service and information for a timely visit.
Very courteous, on time with repairs, and very through.
Professional and competitive service!
I bring my car there for everything and find that they do good work and are honest about what I need for my car.
Service is good and the people seem efficient.
I like the service they are professional.
They are absolutely the best!!! My late husband, someone who knew cars found Curt's when we moved here. He was always very pleased with their evaluations and service. After he died I have continued to go there and they always answer any questions that I have in terms that I can understand. The most important is that if Curt's says that work needs to be done, it really does and also they make sure that I am driving a vehicle that is not dangerous to be on the road. Oh, and also I have been one of their customers for more than twenty five years and never had a complaint.
Good, reliable work.
The staff was very friendly. The work was done fast. It was a little expensive.
I have known curt for over 25 years could not ask for a better job done.
Very comfortable atmosphere and it seems to be top quality work.
Fair and honest service in a timely manner.
Very friendly, they told me what needed to be fixed even though the dealer fixed it.
I've been going there for a very long time--like over 30 years, very long time. Wonderful people and good service.
I always get great service at a fair price, and I know I can trust them.
They are an honest shop, kept me informed during the repairs. Did what they said they we're going to do.
Excellent customer service and management team. Work was completed on time and professionally.
The service technicians go above and beyond to help me.
Curt's provides excellent vehicle and customer service.
The work was done timely and no long car absence.
I like the personal attention, dedication to customer satisfaction. Knowledge and courtesy was world class.
The service was superb. Everybody was very kind and professional.
I have years of going here. They are family-owned and run, and they treat their long-term customers like family, always working with you and trying to fit your schedule/ lifestyle/ budget.
Friendly staff, excellent customer service, first class repairs.
Quality competent service and good people.
Great work, timely service, and convenient pickup/drop off.
My wife came in for a oil change, she is very picky but said she would visit again.
They have a high degree of integrity and trustworthiness.
Solid service, on time.
I have been very happy with the service I received from Curt's over the years. Dependable and they provide quality work.
They do great work and are very honest.
Every thing is professional and perfect.
Straight shooting, great advice and work that they back up. I never feel they have done work they didn't need to do and stand behind the work they do for me.
Great service; trustworthy people; great work; efficient.
I took my car in for a water pump and for bearings and other minor work. Spent over $1300 and they did a really good job. But I got my car back and the radio was not working. They can't figure out why and now I have to go to a car tunes to see what's wrong.
They seem honest and knowledgeable.
I was treated well, and the facility is is top-notch.
I have been going here many years, only had a couple hick-ups... Other then that I think they're the best shop around. Honest people that explain what they are doing along with a follow up after they do the work. They keep a record on other items that 'may' come.
Great service. Derek is very knowledgeable and a great to work with. Great customer satisfaction.
Good job. Identified problem and fix without all the bs.
Not fixed to my satisfaction, had to take my car to dealer to get it corrected.
I have been a customer for longtime and have been satisfied with the service provided and quality of repairs made.
They're very good!
They have always done good work.
Work done appears to have been done well and with expertise. Estimates of time required to complete work sometimes inaccurate.
Always helpful and service is complete and explained so even I can understand what is being done. Never have had a bad experience and this is the only repair shop I will ever use.
I have trusted this shop for a long time.
Great and personable service!
Curt's services was exceptional. Their team is knowledgeable and easy to work with. My quote was turned around in about 15 minutes and the price was much better than any previous quotes I'd received. They were able to get my vehicle in and fixed within a day, as well.
They repaired the problem, but it has not been long enough for me to know if it is permanent.
Bad Service, To expensive
They did a good job.
Great service. Very nice.
Good reliability, honest explanation why estimate might appear high, professional techs that have always shown me respect, explained what they were going to do, or did. They have always stood behind their work.
Great local service, friendly staff and professional facility.
Good customer service, quality repairs. They explain reasons and options for their recommendations
I've been having Curt service my cars for about 30 years and it's always been great.
1. They have always attacked problems energetically and thoroughly. 2. They have always made me aware of potential problems discovered while taking care of the original problem. 3. They have always provided me with a complete list of all work done, with a running account of outstanding problems referenced on previous occasions.
Oil changes are fine but past work has been expensive and same problem came up subsequently because they diagnosed wrong the first time.
Pricey...could have gone to dealership and gotten my vehicle issue resolved without multiple visits.
Quick service. Very friendly.
Fast great quality service!!!
The staff at Curt's auto service are always courteous and helpful. I have an older vehicle and thusfar always had a good experience in fixing the problem. I had to bring the car back for some issues and I wasn't even charged for getting it checked out. On one occasion, Curt even let me pay the bill when I got paid a few days later.
Curts is a good place to bring your car.
They are very thorough, very friendly and don't recommend services that aren't required. They do let you know before service is performed if it is a safety concern or something that can be performed at a later date.
They keep their promises.
They have always stood behind their service
I used to go to a Ford dealership and I find the service at Curt's superior by comparison.
Fast, honest and affordable service
I brought in a new car & was given the advice & service I needed for the new car & type of oil.
Great service, friendly people, easy to work with, convenient and priced right.
Curt's sets the "gold standard" for total quality, in car care. and has done so, for over twenty years that I have been a customer of Curt, Andy, Keith, Michelle & other "stalwarts."
I have been a customer of Curt's for over 25 years.
It feels like family when I take my car to Curt's, and they really make me feel welcomed and I love their work!!!
Reliable, quality parts and expert mechanics.
Everyone is friendly and I got the service on my car taken care of with no trouble.
It was great
Service have been pretty good.
I know little about cars and my husband always took care of this. Since it's my job now I trust them.
Everyone at Curt's are always a pleasure to deal with , technicians double checking everything, not over selling, making you aware of service in the future and present . Everyone in the office always explaining the work that was done and go over your bill with you. Love the car washes
They were professional, courteous, updated me about the status of my repair, alerted me to other possible issues, and repaired my car in a timely fashion.
Great Service & Honest.
They are gret to work with, very timely on repairs and their prices are fair!
I would most definitely recommend Curts but probably not to everyone. Only the friends who are willing to pay a little more for quality service.
Fast appointment scheduling, friendly staff, walking distance from my house, good service
I was treated very well by every person I came in contact with, They did a wonderful job on my brakes and took care of the car I had rented for a couple of hours. Great experience.
They provide the best service I ever found.
Happy with thorough evaluation and location.
Curt's always does an excellent job and I always know that whatever comes up they can handle the problem.
We trust Curt's to fix everything correctly and honestly give us information.
Because of the good customer and mechanical services. It reminded me of Sear's slogan when i worked there, "The customer is always right".
They were courteous and friendly, fixing the car correctly the first time at a fair price.
They have a clean facility updated with the latest Green technology. Competent workers doing work on time. Friendly people doing good work. a winner
I had high expectations but they were not met.
They always do a great job, are thorough and professional.
They are the best!
I am very satisfied with complete service provided.
Very professional, fantastically clean shop, environmentally conscious, the employees seem happy to be working there, the business owners are great about supporting community efforts (the owner and myself are both on the Board of Directors for the local Chamber of Commerce, so I'm well aware of all the great stuff Curt's does).
We were thoroughly satisfied with the work performed on our vehicle.
I have recommended several people to Curt's.
Great service! Very efficient and detailed explanation of the services provided and why they were necessary. Nice lounge to relax while my car was being serviced.
Excellent service, nice staff, helpful.
Curt's used to provide excellent service at a very reasonable price. However, since the remodeling the labor costs have just gone up. Curt's is now close to dealership prices. I would tell a friend that the service is good, but warn them about the prices.
Great service, friendly staff, repair/maintenance work is always done right the first time.
They provide very good service.
They are knowledgeable and stand behind their warranty. Also provide loaner vehicles
I am pleased with the work done on our vehicles.