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Curt's Service

14611 W 11 Mile Rd, Oak Park, MI 48237 Map & directions

Call Now: (248) 513-8202

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About Curt's Service

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability
100
Tools & Equipment
92
Customer Service
95
Customer Conveniences
24 months / 24,000 miles
Parts & Labor Warranty

Assessment Summary

Curt's Service opened in 1981 with the goal of providing the Detroit area with the best auto repair available. Based on our teams evaluation of this RepairPal Certified shop Curt's has managed to met and exceed this goal. Andy Massoll, the owner, has managed to put together a team of motivated automotive professionals who attend some of the best on going training available and who have demonstrated a commitment to ASE Certification. This shop has earned the coveted ASE Blue Seal, this is a certification only achieved by only about 4% of the shops in the nation. An investment has been made in dealership level computer diagnostic equipment and the best automotive tools and equipment to ensure all of your automotive service and repair needs can be handled. This team also holds special certifications and training for hybrid and electric vehicle service. For your peace of mind they back their work with a 24-month / 24,000-mile warranty. Local shuttle service, rental cars, loaner vehicles, early bird drop off, and a clean comfortable waiting area with wireless Internet are available for your convenience.

Message from the Shop

At Curt’s Service, our Detroit auto repair technicians are ASE and Bosch certified and have years of combined experience maintaining, repairing, and fine-tuning domestic, European, and Asian import vehicles. Over the years, we’ve come to specialize in servicing specialty, late model, and luxury vehicles including BMW, Mercedes, VW, Volvo, Toyota, Honda, Hyundai, Hybrids, and Trucks. Additionally, we provide commercial vehicle auto repair and fleet maintenance services.

From headlight to taillight, we provide every type of auto repair and service, employing only modern and state-of-the-art diagnostic tools to give you the best combination of quality and service! We guarantee professional maintenance with a personal approach by providing a relaxed, responsive, and clean environment.

With complimentary inspections, we also provide the best Detroit auto repair and maintenance for alignments, A/C & heating, brakes, cooling & electrical systems, engine repairs, transmissions, and timing belts. We invite you to call us, schedule service, or contact us online to experience the very best in Metro Detroit auto repair.

We provide oil changes, tire rotations, factory scheduled maintenance,
and more!

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair
Windshield/Glass

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Car Wash
Child Friendly Coffee Early Bird Dropoff Financing
Free Estimates Free Inspection Gas/Diesel Heated Waiting Room
Loaner Car Military Discount Parts/Accessories Rental Car
Senior Discount Service Guarantee Shopping Nearby Shuttle
Towing Warranty Accepted Wireless Internet

Customer Reviews 66 verified reviews (73 total)

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Curt's Service
Verified Customer
October 05, 2013

It feels like family when I take my car to Curt's, and they really make me feel welcomed and I love their work!!!

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Curt's Service
Verified Customer
December 29, 2014

Bad Service, To expensive

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Curt's Service
Verified Customer
February 03, 2014

Oil changes are fine but past work has been expensive and same problem came up subsequently because they diagnosed wrong the first time.

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Curt's Service
Verified Customer
January 30, 2014

Pricey...could have gone to dealership and gotten my vehicle issue resolved without multiple visits.

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Curt's Service
Verified Customer
October 18, 2013

The staff at Curt's auto service are always courteous and helpful. I have an older vehicle and thusfar always had a good experience in fixing the problem. I had to bring the car back for some issues and I wasn't even charged for getting it checked out. On one occasion, Curt even let me pay the bill when I got paid a few days later.

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Curt's Service
Verified Customer
May 19, 2013

I had high expectations but they were not met.

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Curt's Service
Verified Customer
February 14, 2013

Curt's used to provide excellent service at a very reasonable price. However, since the remodeling the labor costs have just gone up. Curt's is now close to dealership prices. I would tell a friend that the service is good, but warn them about the prices.

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Curt's Service
Verified Customer
January 21, 2015

Curt's services was exceptional. Their team is knowledgeable and easy to work with. My quote was turned around in about 15 minutes and the price was much better than any previous quotes I'd received. They were able to get my vehicle in and fixed within a day, as well.

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Curt's Service
Verified Customer
December 30, 2014

They repaired the problem, but it has not been long enough for me to know if it is permanent.

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Curt's Service
Verified Customer
December 04, 2014

They did a good job.

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Curt's Service
Verified Customer
December 03, 2014

Great service. Very nice.

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Curt's Service
Verified Customer
November 02, 2014

Good reliability, honest explanation why estimate might appear high, professional techs that have always shown me respect, explained what they were going to do, or did. They have always stood behind their work.

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Curt's Service
Verified Customer
May 11, 2014

Great local service, friendly staff and professional facility.

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Curt's Service
Verified Customer
May 11, 2014

Good customer service, quality repairs. They explain reasons and options for their recommendations

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Curt's Service
Verified Customer
May 04, 2014

I've been having Curt service my cars for about 30 years and it's always been great.

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Curt's Service
Verified Customer
April 16, 2014

1. They have always attacked problems energetically and thoroughly. 2. They have always made me aware of potential problems discovered while taking care of the original problem. 3. They have always provided me with a complete list of all work done, with a running account of outstanding problems referenced on previous occasions.

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Curt's Service
Verified Customer
November 13, 2013

Great service!

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Curt's Service
Verified Customer
October 23, 2013

Quick service. Very friendly.

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Curt's Service
Verified Customer
October 23, 2013

Good service.

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Curt's Service
Verified Customer
October 21, 2013

Great service.

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Curt's Service
Verified Customer
October 18, 2013

Fast great quality service!!!

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Curt's Service
Verified Customer
October 17, 2013

Curts is a good place to bring your car.

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Curt's Service
Verified Customer
October 16, 2013

They are very thorough, very friendly and don't recommend services that aren't required. They do let you know before service is performed if it is a safety concern or something that can be performed at a later date.

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Curt's Service
Verified Customer
October 15, 2013

They keep their promises.

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Curt's Service
Verified Customer
October 15, 2013

They have always stood behind their service

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Curt's Service
Verified Customer
October 12, 2013

I used to go to a Ford dealership and I find the service at Curt's superior by comparison.

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Curt's Service
Verified Customer
October 11, 2013

Fast, honest and affordable service

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Curt's Service
Verified Customer
October 11, 2013

I brought in a new car & was given the advice & service I needed for the new car & type of oil.

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Curt's Service
Verified Customer
October 11, 2013

Great service, friendly people, easy to work with, convenient and priced right.

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Curt's Service
Verified Customer
October 10, 2013

Curt's sets the "gold standard" for total quality, in car care. and has done so, for over twenty years that I have been a customer of Curt, Andy, Keith, Michelle & other "stalwarts."

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Curt's Service
Verified Customer
October 09, 2013

I have been a customer of Curt's for over 25 years.

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Curt's Service
Verified Customer
October 05, 2013

Reliable, quality parts and expert mechanics.

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Curt's Service
Verified Customer
October 04, 2013

Everyone is friendly and I got the service on my car taken care of with no trouble.

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Curt's Service
Verified Customer
October 03, 2013

Great Service.

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Curt's Service
Verified Customer
October 03, 2013

It was great

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Curt's Service
Verified Customer
October 01, 2013

Service have been pretty good.

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Curt's Service
Verified Customer
September 30, 2013

I know little about cars and my husband always took care of this. Since it's my job now I trust them.

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Curt's Service
Verified Customer
September 30, 2013

Everyone at Curt's are always a pleasure to deal with , technicians double checking everything, not over selling, making you aware of service in the future and present . Everyone in the office always explaining the work that was done and go over your bill with you. Love the car washes

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Curt's Service
Verified Customer
September 28, 2013

They were professional, courteous, updated me about the status of my repair, alerted me to other possible issues, and repaired my car in a timely fashion.

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Curt's Service
Verified Customer
September 28, 2013

Great Service & Honest.

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Curt's Service
Verified Customer
September 27, 2013

They are gret to work with, very timely on repairs and their prices are fair!

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Curt's Service
Verified Customer
September 26, 2013

Friendly service.

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Curt's Service
Verified Customer
September 26, 2013

I would most definitely recommend Curts but probably not to everyone. Only the friends who are willing to pay a little more for quality service.

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Curt's Service
Verified Customer
September 23, 2013

Fast appointment scheduling, friendly staff, walking distance from my house, good service

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Curt's Service
Verified Customer
September 23, 2013

I was treated very well by every person I came in contact with, They did a wonderful job on my brakes and took care of the car I had rented for a couple of hours. Great experience.

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Curt's Service
Verified Customer
September 20, 2013

They provide the best service I ever found.

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Curt's Service
Verified Customer
September 18, 2013

Happy with thorough evaluation and location.

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Curt's Service
Verified Customer
September 18, 2013

Curt's always does an excellent job and I always know that whatever comes up they can handle the problem.

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Curt's Service
Verified Customer
September 17, 2013

We trust Curt's to fix everything correctly and honestly give us information.

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Curt's Service
Verified Customer
September 17, 2013

Because of the good customer and mechanical services. It reminded me of Sear's slogan when i worked there, "The customer is always right".

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Curt's Service
Verified Customer
June 04, 2013

They were courteous and friendly, fixing the car correctly the first time at a fair price.

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Curt's Service
Verified Customer
May 29, 2013

They have a clean facility updated with the latest Green technology. Competent workers doing work on time. Friendly people doing good work. a winner

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Curt's Service
Verified Customer
May 13, 2013

They always do a great job, are thorough and professional.

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Curt's Service
Verified Customer
April 09, 2013

They are the best!

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Curt's Service
Verified Customer
March 31, 2013

I am very satisfied with complete service provided.

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Curt's Service
Verified Customer
March 25, 2013

Very professional, fantastically clean shop, environmentally conscious, the employees seem happy to be working there, the business owners are great about supporting community efforts (the owner and myself are both on the Board of Directors for the local Chamber of Commerce, so I'm well aware of all the great stuff Curt's does).

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Curt's Service
Verified Customer
March 07, 2013

We were thoroughly satisfied with the work performed on our vehicle.

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Curt's Service
Verified Customer
March 06, 2013

I have recommended several people to Curt's.

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Curt's Service
Verified Customer
March 03, 2013

Great service.

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Curt's Service
Verified Customer
March 03, 2013

Great service! Very efficient and detailed explanation of the services provided and why they were necessary. Nice lounge to relax while my car was being serviced.

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Curt's Service
Verified Customer
February 19, 2013

Excellent service, nice staff, helpful.

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Curt's Service
Verified Customer
February 11, 2013

Great service, friendly staff, repair/maintenance work is always done right the first time.

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Curt's Service
Verified Customer
February 06, 2013

Great service.

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Curt's Service
Verified Customer
January 30, 2013

They provide very good service.

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Curt's Service
Verified Customer
January 28, 2013

They are knowledgeable and stand behind their warranty. Also provide loaner vehicles

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Curt's Service
Verified Customer
January 27, 2013

I am pleased with the work done on our vehicles.

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Curt's Service
January 20, 2011

I didn't take my car in for service. I called for a quote for a battery for my 2003 Focus. Their price was 100.00 higher than my local Ford dealer. I now have a new battery with 84 month warranty for 100.00 less than Curts quoted.

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Reply from Curt's Service -  Curt MassollJanuary 31, 2011 12:57

Regarding Bill’s 2003 Ford Focus,
After reading your review I checked with my service advisors & was told they quoted you for a complete charging starting inspection with a battery.($187.55) We could have provided a battery for you at $132.95 without a thorough inspection. We highly recommend a thorough inspection with a new battery to eliminate potential problems.
Curt Massoll Owner

Curt's Service
April 21, 2015

WARNING: WAY OVERPRICED!!!! I found this place online and they looked very professional but when I went for an oil change and AC check they charged me $240!!! The guy tried to first tell me that a new AC would cost me $1000 for just the unit. When I pointed out that they sell the part online and at local parts stores for around $220 he changed his story but still wanted to charge way higher (nearly double) the other repair shops and he also dropped the warranty to one year. I don't know if this is because I am a woman and they figure I don't know any better, but I would NOT recommend this shop based on their outrageous prices!!!!

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Reply from Curt's Service -  Andy MassollMay 18, 2015 05:27

Hello Tina,

It appears that there may have been some mis-communication on what it is that you were asking for and what it is that you actually needed. When it comes to Air Conditioning failures it is generally not the "complete system" that needs to be replaced, it is an individual component that fails and causes the complete system to become inoperative.

Please feel free to give us a call and ask to speak to a manager if you have any question or doubt. My front office staff clearly remembers this situation and I am certain that this, as in most discrepancies are due to a communication misunderstanding.

Sincerely,
Your Curt's Service Management Team
248-545-0500

Curt's Service
March 04, 2011

Honest shop.

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Curt's Service
February 15, 2011

Great Shop!
Recently moved to the area and was looking for a shop to take my BMW to other than the dealer. They did a great job explaining why my check engine light was on and gave my whole car a look over. Curt's saved me about $500 from what the dealer quoted for the same service. I really felt as if they were looking out for me. It has been a few weeks and everything is still working well. I also plan on taking my wifes Edge there for an oil change, when it is out of warranty Curt's will be working on both of our vehicles. Strongly recommended!

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Curt's Service
February 26, 2010

I brought my car into Curts Service and they provided with great service. They listened to my concerns, gave me a loaner car to use while mine was in for repair. My vehicle was fixed to my satisifaction, in a timely manner. I would highly recommend this repair shop for their excellent service, friendly staff, and quality of their service.

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Curt's Service
May 14, 2015

I have been taking my Cars to Curt's for about 18 months since my previous Mechanic of 30 years retired. They do a good job and stand by their repairs. But every time I go there I somehow get the feeling that I ended up spending more for the work than I should have. It seems expensive. I am thinking I should probably see if I can find another place that is a little less expensive.

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Reply from Curt's Service -  Andy MassollMay 18, 2015 05:43

Hello,

Thank you for your patronage as well as the trust you have placed in us to service your vehicle. I would appreciate if you could reach out to give me some further feedback about the pricing that you feel is too expensive. We try very hard and take several measures to make sure that we are delivering our customers the best value for their vehicle service. Today's vehicles are far more complex to service and the parts and systems are getting much more expensive to service than those of earlier models. We always recommend to use our technician preferred parts and offer a 2 year / 24k mile warranty which is twice the standard in of most any other repair shop. That being said everyone's situation is different and their repair solution can be as well, there are alot of options when it comes to parts and some of them can save an additional 30% on top of our normal 30% average savings in comparison to the dealership.

Please contact us if you are able to share your experience.
Sincerely,
Your Curt's Service Management Team
248-545-0500

Curt's Service
November 09, 2011

Everyone there was so helpful! My vehicle isn't shaking anymore & it runs like new again! Thanks

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Hours of Operation
Mon - Fri:7:30am to 5:30pm
Call Now:

(248) 513-8202

Auto Repair Experience

  1. Andy Massoll , Owner
  2. Established 1981
  3. 7 Auto Repair Mechanics on Staff
  4. 7 ASE Certified Auto Technicians
  5. 102 Years of Car Repair Experience