Curt's Service

business@curtsservice.com
✓ RepairPal Certified
14611 W 11 Mile Rd
Oak Park, MI 48237 USA
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CLOSED
CLOSED
T
7:30am to 5:30pm
S
Closed
W
7:30am to 5:30pm
Su
Closed
Th
7:30am to 5:30pm
M
7:30am to 5:30pm
F
7:30am to 5:30pm
Call now:
(248) 513-8202
139 Verified Reviews

Auto Repair Experience

  • Andy Massoll, Owner
  • Established 1981
  • 7 Auto Repair Mechanics on Staff
  • 7 ASE Certified Auto Technicians
  • 102 Years of Car Repair Experience
Scorecard

Curt's Service opened in 1981 with the goal of providing the Detroit area with the best auto repair available. Based on our teams evaluation of this RepairPal Certified shop Curt's has managed to met and exceed this goal. Andy Massoll, the owner, has managed to put together a team of motivated automotive professionals who attend some of the best on going training available and who have demonstrated a commitment to ASE Certification. This shop has earned the coveted ASE Blue Seal, this is a certification only achieved by only about 4% of the shops in the nation. An investment has been made in dealership level computer diagnostic equipment and the best automotive tools and equipment to ensure all of your automotive service and repair needs can be handled. This team also holds special certifications and training for hybrid and electric vehicle service. For your peace of mind they back their work with a 24-month / 24,000-mile warranty. Local shuttle service, rental cars, loaner vehicles, early bird drop off, and a clean comfortable waiting area with wireless Internet are available for your convenience.

Details

Auto Repair Experience

  • Andy Massoll, Owner
  • Established 1981
  • 7 Auto Repair Mechanics on Staff
  • 7 ASE Certified Auto Technicians
  • 102 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass

Amenities

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Parts/Accessories
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • ACDelco
  • ASA
  • ASE Blue Seal
  • Bosch Service Network
  • iATN

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

At Curt’s Service, our Detroit auto repair technicians are ASE and Bosch certified and have years of combined experience maintaining, repairing, and fine-tuning domestic, European, and Asian import vehicles. Over the years, we’ve come to specialize in servicing specialty, late model, and luxury vehicles including BMW, Mercedes, VW, Volvo, Toyota, Honda, Hyundai, Hybrids, and Trucks. Additionally, we provide commercial vehicle auto repair and fleet maintenance services.

From headlight to taillight, we provide every type of auto repair and service, employing only modern and state-of-the-art diagnostic tools to give you the best combination of quality and service! We guarantee professional maintenance with a personal approach by providing a relaxed, responsive, and clean environment.

With complimentary inspections, we also provide the best Detroit auto repair and maintenance for alignments, A/C & heating, brakes, cooling & electrical systems, engine repairs, transmissions, and timing be

Reviews

Overall Rating

139 Verified Reviews

Customer Reviews

by - Verified Customer June 29, 2016

Work was done just as we agreed.

by - Verified Customer June 02, 2016

Great.

by - Verified Customer June 01, 2016

Thorough and friendly customer service. Work was done well and on schedule.

by - Verified Customer May 27, 2016

Curt's has always been friendly and fair.

by May 19, 2016

It was sad. I am disappointed.

Reply from Curt's Service – by Rombyer June 24, 2016

We are sorry to hear that you were disappointed with your service. We would love the opportunity to try and resolve the situation. Please feel free to contact me at 248-545-0500 to discuss this matter.

Sincerely,
Curt Massoll & The Curt Service Team

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by - Verified Customer May 13, 2016

Not the best experience. After spending $1300 I had to take my car back in the next day for an $850 repair. Apparently I had a break fluid leak which was caused by rust. My concern is my car was just there for brake repair and a system check and this was not discovered. As a customer I have no way of knowing (besides what I was told) if the leak was caused by the repair shop or the rust.

Reply from Curt's Service – by Rombyer June 03, 2016

Tanika,

Thank you for taking the time to give us feedback on your recent service. We would like the opportunity to further explain what had happened on you vehicle and the sequence of events that unfolded. This may be easier to do in person if you would like to come in person with your car we can put it back on the lift and show you why we were unable to see the rusted brake lines with our initial inspection. Your vehicle has several (we believe a total of four) underbody shields that needed to be removed to gain access to visually inspect the condition of your steel brake lines. On your initial visit we replaced your front brake pads, rotors and performed a complete brake fluid service. During this service we pressure test the system to ensure no leaks. It is unfortunate that a line let loose at all, let alone so soon after service. Sometimes this pressure test will “aggravate” a rusted line and may start to leak shortly after. Kind of like a chain, it is only as strong as its weakest link. Once all the covers were removed we advised to replace all the deteriorated brake lines.
Again, we are sorry that this was not identified initially as we would have both rather have known initially.

Any questions please give me a call directly,
Curt Massoll & Your Curt’s Service Team

by - Verified Customer May 11, 2016

The work was thorough and the explanation of work done was good.

by May 06, 2016

Honest, on time and respectful...

by - Verified Customer May 06, 2016

Polite, helpful, reasonably priced.

by - Verified Customer May 05, 2016

Very efficient, knowledgeable and courteous.

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by - Verified Customer May 04, 2016

Excellent.

by May 03, 2016

Repair was completed in timely manner very friendly staff.

by - Verified Customer April 26, 2016

GREG IS THE BEST. HELPFUL, FRIENDLY, & KNOWLEDGEABLE.

by - Verified Customer April 25, 2016

I feel they were unprofessional - inadequate technical service.

Reply from Curt's Service – by Rombyer May 24, 2016

Hello Joe,

Thank you for taking the time to respond to our review and I appreciate the candidness of your response. Though appreciative, I am disappointed as we pride ourselves and have gone through great effort to deliver the opposite of the experience in which you state that you received. I do not feel that this is a normal circumstance as we do measure an extensive amount of reviews and this is not the norm. Nonetheless it is not acceptable and I would love the opportunity to look into this further, but with only the first name left as “Joe” I cannot pinpoint the instance. Please reach out to me directly and I would be happy to do our best to right the situation.

Sincerely,
Curt Massoll
248-545-0500

by - Verified Customer April 21, 2016

They are always very professional.

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by - Verified Customer April 20, 2016

Excellent.

by - Verified Customer April 07, 2016

Everyone was courteous and helpful. Curt took the time to explain everything so I could understand why the repairs were needed. He also did everything he could to reduce the cost.

by - Verified Customer April 06, 2016

They are reliable and honest. Best repair shop in the area.

by - Verified Customer April 06, 2016

They are always friendly and courteous and have solved problems that the dealer has been unable to solve.

by - Verified Customer April 06, 2016

The work done overall and the communication that they provided throughout the process was timely and informative. My rating would have been higher had the alignment been completed as I had asked. I have yet to go back to the shop to tell them about it but my steering wheel continues to be off center in order to drive a straight line.

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by - Verified Customer April 05, 2016

Prompt greetings and smiles followed by direct service and information for a timely visit.

by March 30, 2016

Professional and competitive service!

by - Verified Customer March 30, 2016

Very courteous, on time with repairs, and very through.

by - Verified Customer March 28, 2016

I bring my car there for everything and find that they do good work and are honest about what I need for my car.

by - Verified Customer March 28, 2016

Service is good and the people seem efficient.

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by - Verified Customer March 22, 2016

I like the service they are professional.

by - Verified Customer March 21, 2016

They are absolutely the best!!! My late husband, someone who knew cars found Curt's when we moved here. He was always very pleased with their evaluations and service. After he died I have continued to go there and they always answer any questions that I have in terms that I can understand. The most important is that if Curt's says that work needs to be done, it really does and also they make sure that I am driving a vehicle that is not dangerous to be on the road. Oh, and also I have been one of their customers for more than twenty five years and never had a complaint.

by - Verified Customer March 18, 2016

Good, reliable work.

by - Verified Customer March 14, 2016

The staff was very friendly. The work was done fast. It was a little expensive.

by - Verified Customer March 11, 2016

I have known curt for over 25 years could not ask for a better job done.

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by - Verified Customer March 04, 2016

Very comfortable atmosphere and it seems to be top quality work.

by - Verified Customer March 03, 2016

Fair and honest service in a timely manner.

by - Verified Customer March 01, 2016

Very friendly, they told me what needed to be fixed even though the dealer fixed it.

by - Verified Customer February 29, 2016

Excellent service.

by - Verified Customer February 23, 2016

I always get great service at a fair price, and I know I can trust them.

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by - Verified Customer February 23, 2016

I've been going there for a very long time--like over 30 years, very long time. Wonderful people and good service.

by - Verified Customer February 19, 2016

They are an honest shop, kept me informed during the repairs. Did what they said they we're going to do.

by - Verified Customer February 19, 2016

Excellent customer service and management team. Work was completed on time and professionally.

by - Verified Customer February 17, 2016

The service technicians go above and beyond to help me.

by February 12, 2016

Curt's provides excellent vehicle and customer service.

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by - Verified Customer February 12, 2016

Great service!

by - Verified Customer February 12, 2016

The work was done timely and no long car absence.

by February 08, 2016

I like the personal attention, dedication to customer satisfaction. Knowledge and courtesy was world class.

by - Verified Customer January 29, 2016

The service was superb. Everybody was very kind and professional.

by - Verified Customer January 28, 2016

I have years of going here. They are family-owned and run, and they treat their long-term customers like family, always working with you and trying to fit your schedule/ lifestyle/ budget.

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by - Verified Customer January 28, 2016

Friendly staff, excellent customer service, first class repairs.

by - Verified Customer January 28, 2016

Quality competent service and good people.

by - Verified Customer January 26, 2016

Excellent service.

by - Verified Customer January 26, 2016

Great work, timely service, and convenient pickup/drop off.

by - Verified Customer January 25, 2016

My wife came in for a oil change, she is very picky but said she would visit again.

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by - Verified Customer January 20, 2016

They have a high degree of integrity and trustworthiness.

by - Verified Customer January 18, 2016

Solid service, on time.

by - Verified Customer January 13, 2016

They do great work and are very honest.

by - Verified Customer January 13, 2016

I have been very happy with the service I received from Curt's over the years. Dependable and they provide quality work.

by - Verified Customer January 11, 2016

Every thing is professional and perfect.

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by - Verified Customer January 08, 2016

Straight shooting, great advice and work that they back up. I never feel they have done work they didn't need to do and stand behind the work they do for me.

by - Verified Customer January 05, 2016

Great service; trustworthy people; great work; efficient.

by - Verified Customer November 06, 2015

I took my car in for a water pump and for bearings and other minor work. Spent over $1300 and they did a really good job. But I got my car back and the radio was not working. They can't figure out why and now I have to go to a car tunes to see what's wrong.

by - Verified Customer November 04, 2015

They seem honest and knowledgeable.

by - Verified Customer November 03, 2015

I was treated well, and the facility is is top-notch.

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by - Verified Customer October 29, 2015

I have been going here many years, only had a couple hick-ups... Other then that I think they're the best shop around. Honest people that explain what they are doing along with a follow up after they do the work. They keep a record on other items that 'may' come.

by - Verified Customer October 20, 2015

Great service. Derek is very knowledgeable and a great to work with. Great customer satisfaction.

by - Verified Customer September 29, 2015

Good job. Identified problem and fix without all the bs.

by - Verified Customer September 23, 2015

Not fixed to my satisfaction, had to take my car to dealer to get it corrected.

by - Verified Customer September 18, 2015

I have been a customer for longtime and have been satisfied with the service provided and quality of repairs made.

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by - Verified Customer September 17, 2015

They're very good!

by - Verified Customer August 20, 2015

They have always done good work.

by - Verified Customer August 20, 2015

Work done appears to have been done well and with expertise. Estimates of time required to complete work sometimes inaccurate.

by - Verified Customer August 14, 2015

Always helpful and service is complete and explained so even I can understand what is being done. Never have had a bad experience and this is the only repair shop I will ever use.

by August 10, 2015

I have trusted this shop for a long time.

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by - Verified Customer August 06, 2015

Great and personable service!

by - Verified Customer January 21, 2015

Curt's services was exceptional. Their team is knowledgeable and easy to work with. My quote was turned around in about 15 minutes and the price was much better than any previous quotes I'd received. They were able to get my vehicle in and fixed within a day, as well.

by - Verified Customer December 30, 2014

They repaired the problem, but it has not been long enough for me to know if it is permanent.

by - Verified Customer December 29, 2014

Bad Service, To expensive

by - Verified Customer December 04, 2014

They did a good job.

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by - Verified Customer December 03, 2014

Great service. Very nice.

by - Verified Customer November 02, 2014

Good reliability, honest explanation why estimate might appear high, professional techs that have always shown me respect, explained what they were going to do, or did. They have always stood behind their work.

by May 11, 2014

Great local service, friendly staff and professional facility.

by - Verified Customer May 11, 2014

Good customer service, quality repairs. They explain reasons and options for their recommendations

by - Verified Customer May 04, 2014

I've been having Curt service my cars for about 30 years and it's always been great.

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by - Verified Customer April 16, 2014

1. They have always attacked problems energetically and thoroughly. 2. They have always made me aware of potential problems discovered while taking care of the original problem. 3. They have always provided me with a complete list of all work done, with a running account of outstanding problems referenced on previous occasions.

by February 03, 2014

Oil changes are fine but past work has been expensive and same problem came up subsequently because they diagnosed wrong the first time.

by January 30, 2014

Pricey...could have gone to dealership and gotten my vehicle issue resolved without multiple visits.

by - Verified Customer November 13, 2013

Great service!

by October 23, 2013

Quick service. Very friendly.

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by October 23, 2013

Good service.

by October 21, 2013

Great service.

by - Verified Customer October 18, 2013

Fast great quality service!!!

by - Verified Customer October 18, 2013

The staff at Curt's auto service are always courteous and helpful. I have an older vehicle and thusfar always had a good experience in fixing the problem. I had to bring the car back for some issues and I wasn't even charged for getting it checked out. On one occasion, Curt even let me pay the bill when I got paid a few days later.

by October 17, 2013

Curts is a good place to bring your car.

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by - Verified Customer October 16, 2013

They are very thorough, very friendly and don't recommend services that aren't required. They do let you know before service is performed if it is a safety concern or something that can be performed at a later date.

by October 15, 2013

They keep their promises.

by October 15, 2013

They have always stood behind their service

by - Verified Customer October 12, 2013

I used to go to a Ford dealership and I find the service at Curt's superior by comparison.

by October 11, 2013

Fast, honest and affordable service

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by - Verified Customer October 11, 2013

I brought in a new car & was given the advice & service I needed for the new car & type of oil.

by - Verified Customer October 11, 2013

Great service, friendly people, easy to work with, convenient and priced right.

by - Verified Customer October 10, 2013

Curt's sets the "gold standard" for total quality, in car care. and has done so, for over twenty years that I have been a customer of Curt, Andy, Keith, Michelle & other "stalwarts."

by - Verified Customer October 09, 2013

I have been a customer of Curt's for over 25 years.

by - Verified Customer October 05, 2013

It feels like family when I take my car to Curt's, and they really make me feel welcomed and I love their work!!!

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by October 05, 2013

Reliable, quality parts and expert mechanics.

by - Verified Customer October 04, 2013

Everyone is friendly and I got the service on my car taken care of with no trouble.

by - Verified Customer October 03, 2013

Great Service.

by - Verified Customer October 03, 2013

It was great

by - Verified Customer October 01, 2013

Service have been pretty good.

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by - Verified Customer September 30, 2013

I know little about cars and my husband always took care of this. Since it's my job now I trust them.

by - Verified Customer September 30, 2013

Everyone at Curt's are always a pleasure to deal with , technicians double checking everything, not over selling, making you aware of service in the future and present . Everyone in the office always explaining the work that was done and go over your bill with you. Love the car washes

by September 28, 2013

They were professional, courteous, updated me about the status of my repair, alerted me to other possible issues, and repaired my car in a timely fashion.

by September 28, 2013

Great Service & Honest.

by - Verified Customer September 27, 2013

They are gret to work with, very timely on repairs and their prices are fair!

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by - Verified Customer September 26, 2013

Friendly service.

by September 26, 2013

I would most definitely recommend Curts but probably not to everyone. Only the friends who are willing to pay a little more for quality service.

by September 23, 2013

Fast appointment scheduling, friendly staff, walking distance from my house, good service

by - Verified Customer September 23, 2013

I was treated very well by every person I came in contact with, They did a wonderful job on my brakes and took care of the car I had rented for a couple of hours. Great experience.

by - Verified Customer September 20, 2013

They provide the best service I ever found.

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by - Verified Customer September 18, 2013

Happy with thorough evaluation and location.

by - Verified Customer September 18, 2013

Curt's always does an excellent job and I always know that whatever comes up they can handle the problem.

by September 17, 2013

We trust Curt's to fix everything correctly and honestly give us information.

by - Verified Customer September 17, 2013

Because of the good customer and mechanical services. It reminded me of Sear's slogan when i worked there, "The customer is always right".

by - Verified Customer June 04, 2013

They were courteous and friendly, fixing the car correctly the first time at a fair price.

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by - Verified Customer May 29, 2013

They have a clean facility updated with the latest Green technology. Competent workers doing work on time. Friendly people doing good work. a winner

by May 19, 2013

I had high expectations but they were not met.

by - Verified Customer May 13, 2013

They always do a great job, are thorough and professional.

by - Verified Customer April 09, 2013

They are the best!

by - Verified Customer March 31, 2013

I am very satisfied with complete service provided.

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by - Verified Customer March 25, 2013

Very professional, fantastically clean shop, environmentally conscious, the employees seem happy to be working there, the business owners are great about supporting community efforts (the owner and myself are both on the Board of Directors for the local Chamber of Commerce, so I'm well aware of all the great stuff Curt's does).

by - Verified Customer March 07, 2013

We were thoroughly satisfied with the work performed on our vehicle.

by - Verified Customer March 06, 2013

I have recommended several people to Curt's.

by - Verified Customer March 03, 2013

Great service.

by - Verified Customer March 03, 2013

Great service! Very efficient and detailed explanation of the services provided and why they were necessary. Nice lounge to relax while my car was being serviced.

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by - Verified Customer February 19, 2013

Excellent service, nice staff, helpful.

by February 14, 2013

Curt's used to provide excellent service at a very reasonable price. However, since the remodeling the labor costs have just gone up. Curt's is now close to dealership prices. I would tell a friend that the service is good, but warn them about the prices.

by - Verified Customer February 11, 2013

Great service, friendly staff, repair/maintenance work is always done right the first time.

by - Verified Customer February 06, 2013

Great service.

by - Verified Customer January 30, 2013

They provide very good service.

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by - Verified Customer January 28, 2013

They are knowledgeable and stand behind their warranty. Also provide loaner vehicles

by - Verified Customer January 27, 2013

I am pleased with the work done on our vehicles.

2 verified customers did not leave comments but provided these ratings:
by Stevenand 1 other verified reviewer
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