CSAI Auto Service was established in 2004 and has been providing Riverside and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the state of the art tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state smog inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “honest”, “friendly”, “professional”, “courteous”, and “reliable”. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
CSAI Auto Service
Riverside, CA 92507 USA
Auto Repair Experience
- Jonathan Summers, Owner
- Established 2004
- 4 Auto Repair Mechanics on Staff
- 2 ASE Certified Auto Technicians
- 73 Years of Car Repair Experience
- Check Engine Light
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Timing Belts
- Early Bird Dropoff
- Service Guarantee
- Wireless Internet
Makes We Serve
- Land Rover
Their customer service is top notch. They were very kind and informative, giving me periodic updates while I was in the waiting room waiting for my car to be fixed. They also gave out free cinnamon cakes to us in the waiting room, something I have never seen a repair shop do.
Found problem and fixed it.
Great quality service.
Reliable, friendly, affordable
My car had to be towed there after breaking down on the 60. Everybody at the shop was very friendly and helpful, especially William.
My first experience was great! However, my second experience was shabby. I went in for a recheck on brake and lamp check and the guy was still helping everyone who came in even tho my car was done! I spent 40 minutes more than I should have after my car was complete.
Friendly and professional satisfied with work would go back
Good service. They are honest. I like the diagnostic report they give back telling you the status of your car parts.
Quick, honest service
Professional techs were very serious about their work
Very professional and kept me informed as to parts required and updated me when parts arrived and were to be replaced. The entire mechanical personnel as well as the administrative staff expressed a sincere interest in my well-being while I waited for my vehicle to be repaired. An auto breakdown far from home can ruin a person's day. In this instance I experienced a very positive and uplifting day. I am indeed fortunate that Auto Club referred me to CSAI. Thank you you all.
The problem with my car was a simple one - the anti-theft code was scrambled so the car would not start. However, when the tow truck delivered the car to the mechanic, a large hole was punched into the oil pan. All of the oil leaked out on the mechanics' floor. I was told that they were able to start my car but that I had other major problems, and I was shown the hole in the oil pan and all of the oil on the concrete. They said I must have scraped the car on the driveway at the doctor's office where I had the car towed from. I said I was sure that was not the case, and asked if it might have happened from the towing. The reply was "You can never prove that.!" I had to rent a car as I was told it would take four hours to do the job, and they would have to do it the next morning. On my way home, I went by the doctor's office from where the car was towed, and there was not a drop of oil on the ground in the space I had been parked in, nor was there any sign of oil/drops of oil where the car had been pushed out of the space so it could be hooked up to the tow truck. With a hole that large, there would have been no oil left in the car when it arrived at CSAI. So, for the following reasons, I would not return nor recommend this mechanic:
1) He was dishonest, intending to cover up the damage created at his shop by the tow truck.
2) He overcharged for parts and labor. He quoted $231.11 for a used oil pan, and $349.77 for a new one. My husband went to O'Reilly's Auto Parts, and found that a NEW oil pay sells for $159.69 retail.
3) He said it would take four hours to repair the car, but could not do the repair until the next day, entailing a car rental. However, the car was not ready until the second day. So I incurred additional expenses of an extra trip to Riverside (90 miles round trip) and two-days rental car charges.
4) After noting that all the oil had been drained out through that large hole onto their floor, they still started and ran the engine, knowing that with no oil, it could damage or destroy the engine.
Smog check done in a timely fashion. My car passed and the price for the inspection and certificate seemed competitive.
Quick, quality service and honest beyond question.
I've been going to this location for almost 10 years and have received excellent service since day 1. The owners and employees are extremely attentive, helpful, and always exceed expectations.
Good work done on time
They did a fine job but took too long to complete.
Everyone was helpful and very nice. They made me feel very comfortable almost as if I were at home.
Fast, thorough, and competitive prices.
My Tahoe was overheating so shop said cause was heater hoses. Initially shop didn't think they could get all the parts, I explained I was working there out of town and they were able to get fixed by end of day.
Great, trustworthy and friendly. Every time.
The manager William was very friendly and thorough of his explanations and made me feel very comfortable being there.
Excellent service, friendly staff and great mechanics.
Always fast efficient Service and on several occasions great rescue service response.
Always friendly, always fast, always accurate.
I felt the "Customer Service" was great! The Manager was knowledgeable, courteous, and attentive.
They are very professional.
They are very honest. While you are waiting for your car they make you feel very welcome. They do a very good job on repairing the car too.
Honest and reliable, great customer service, genuine concern for both cars and the people that drive them.
They are reliable.
The employee are professional, courteous, and thorough.
Jonathan and his team are the best in the business. They are timely, honest and very friendly.
They make you feel like family & that gives you a good sense of trust.
I trust them.
Initially I was happy with their service. Upon taking my car in for subsequent repairs, I wasn't impressed with their lack of communication in a timely fashion on what was wrong with the car and when it would be ready for pick-up. I had to call them several times to get an update on repairs needed and when it would be ready.
Great service, Great people, great prices.
Fast and good service.
They treated us well.
Everyone I have met, from the owner Jonathan and his wife, to the technicians working on our cars, they are personable, pleasant and respectful of our vehicles and time.
The service is excellent.
Time management can be issue with this shop and while I'm a little more flexible about this type issue, others may not be.
Kind, polite , honest, friendly, professional, quick.
The owners' are great & professional, they have gone above & beyond to meet our needs but their new staff manager, William, is always behind & does not follow through.
Good service, close to home.
Customer service is top notch. Repair service and inspections are the most thorough I've ever experienced. Smog checks are inexpensive and fast.
Staff at CSAI are extremely professional and they adhere to their mission statement to ensure the best of service. You can be assured that your vehicle properly repaired and safe to drive.
Excellent service, efficient, honest, and personable. I have recommended them to several friends and family members.
Trust, trust, I trust you guys AND it is so very convenient to my work place.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service