CS Automotive

✓ RepairPal Certified
service@mycsauto.com
610 Church Street E
Brentwood, TN 37027 USA
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07:30
17:30
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07:30
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07:30
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http://purl.org/goodrelations/v1#Wednesday
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CLOSED
CLOSED
T
7:30am to 5:30pm
S
Closed
W
7:30am to 5:30pm
Su
Closed
Th
7:30am to 5:30pm
M
7:30am to 5:30pm
F
7:30am to 5:30pm
Call now:
(615) 987-0257
85 Verified Reviews

Auto Repair Experience

  • Kim and Rob Auernheimer, Owners
  • Established 2006
  • 4 Auto Repair Mechanics on Staff
  • 54 Years of Car Repair Experience
RepairPal Scorecard

CS Automotive has been serving the community of Brentwood and the surrounding area since 2006. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team to us as “accommodating”, “honest”, “friendly”, “knowledgeable”, and “professional”. This location features a group of automotive technicians whose commitment to ongoing training and investment in tools and equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repairs, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, rental & loaner vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.

Details

Auto Repair Experience

  • Kim and Rob Auernheimer, Owners
  • Established 2006
  • 4 Auto Repair Mechanics on Staff
  • 54 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

Amenities

  • Car Wash
  • Coffee
  • Early Bird Dropoff
  • Heated Waiting Room
  • Loaner Car
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Affiliations

  • iATN

Message from the Shop

The Premier Lexus, Toyota , Acura and Infinity dealership-alternative service center in Middle Tennessee. We are the industry leader in vehicle maintenance inspections and boast of our 3 year/36,000 mile Nationwide Warranty and one year of Roadside Protection. We believe in vehicle maintenance to avoid unplanned, untimely and costly repairs. Most unscheduled repairs could have been avoided if the person looking under your hood cared as much about your vehicle as you do!

Makes We Serve

  • Acura
  • Honda
  • Infiniti
  • Lexus
  • Mazda
  • Nissan
  • Scion
  • Subaru
  • Toyota
Reviews

Overall Rating

85 Verified Reviews
by - Verified Customer October 07, 2016

Expensive but good.

by - Verified Customer October 06, 2016

It is very hard to find a great auto repair shop. CS Automotive is that shop. I have lived in three different states but no matter how far away I always coordinate my visiting family and having my car serviced while I'm in Brentwood. This is a trustworthy business and the only business to service my car in the past 8 years. I always feel safe on the highways thanks to their great service.

by - Verified Customer October 06, 2016

Everyone was very helpful and since I had to work that afternoon, they tried to meet my time management constraint to the best of their ability. I was touched that they were so concerned with makivg sure I got to work on time but then also making sure that they still made sure my vehicle was alright

by - Verified Customer October 06, 2016

Great!

by - Verified Customer October 05, 2016

Friendly and professional.

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by - Verified Customer October 05, 2016

Very professional, I feel confident knowing that they are honest and reputable.

by - Verified Customer October 04, 2016

My first visit and I am very pleased with the service I received at CS Automotive. Nice people answering the phone and working in the front office. Exceptionally clean shop. Good work at a fair price and conveniently located. I am happy to have a good alternative to the dealership.

by - Verified Customer October 04, 2016

Cordial staff, prompt service.

by - Verified Customer October 03, 2016

They Diagnosed my car, applied treatment and I was on my way, but within 10 days I returned because the diagnosis was incorrect. They reassessed and applied another treatment and my car is running with no signs of sickness. Thanks CS.

by - Verified Customer September 30, 2016

I would recommend CS Automotive to all my friends! They take the time to talk with you about what is wrong with your car and how they will fix it! I can tell that they only want to do their best! Not only do they do a amazing job on cars but their personalities are excellent and friendly!

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by - Verified Customer September 28, 2016

Customer service was awesome.. Took my car in for an inspection and oil change.. Staff was very friendly, very thorough, even cleaned the car inside and out.. Very reasonable prices.. I have already sent a friend there with his car!!!

by - Verified Customer September 28, 2016

Great service at a fair price.

by - Verified Customer September 28, 2016

Excellent, diagnosis was right on and extremely knowledgeable of their profession.

by - Verified Customer September 28, 2016

Service was fast and simple. I was given a list of the issues, test results, and explanation of what was done to fix the problem. I was provided a loaner vehicle so I could still get things done that day. This shop is highly organized and the staff is honest and helpful.

by - Verified Customer September 27, 2016

It was a positive experience. Everything was explained up front and recommendation for repairs was given without the pushy sales pressure. Also, I appreciated the ride once the repair time was going to run over.

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by - Verified Customer September 27, 2016

CS auto goes above and beyond in providing preventative care and service. They look out for the good of the car and owner.

by - Verified Customer September 27, 2016

The people at CS are great. I would recommend them to everyone!

by - Verified Customer September 27, 2016

They were very friendly and professional. They provided a comprehensive evaluation of the issues with my car. And the office staff was great about scheduling my appointment and then checking with me for followup service.

by - Verified Customer September 23, 2016

So helpful and willing to work with you to make sure your vehicle is in good condition.

by - Verified Customer August 26, 2016

Work was prefect.

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by - Verified Customer August 25, 2016

Identified a failing battery and installed a new one and I didn't even have an appointment.

by - Verified Customer August 25, 2016

Always a perfect experience. Quality work with great integrity as well a customer satisfaction focused.

by - Verified Customer August 25, 2016

Outstanding customer service.

by - Verified Customer August 23, 2016

Excellent!

by - Verified Customer August 23, 2016

Everything was perfect.

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by - Verified Customer August 23, 2016

They gave an accurate estimate and did work as promised.

by - Verified Customer August 19, 2016

With Matthew as my service tech and Jeff as my service adviser, I am given the best service possible. AND my car is clean when I pick it up.

by - Verified Customer August 19, 2016

Complete and thorough service, timely.

by - Verified Customer August 19, 2016

Quality work, friendly service.

by - Verified Customer August 18, 2016

Excellent customer service as well as auto service!!

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by - Verified Customer August 16, 2016

Always do a great job!!

by - Verified Customer August 16, 2016

Very friendly, courteous, knowledgeable staff. Work got done accurately and on time. Thought the work was a little pricey but have heard that Lexus are expensive to work on. Haven't had much experience with Lexus dealerships other than a few times and have been dissatisfied with the quality of the work so have quit using them. Would definitely recommend CS over local Lexus dealerships.

by - Verified Customer August 15, 2016

Great service.

by - Verified Customer August 15, 2016

Repair was thorough. Other items were brought to my attention including a fuel injection flush which I have read up on and it is considered fraud by most automotive experts. That and the heavy duty carbon gas additive for $50. In addition one of the suggested repairs should have had discounted labor since the getting to the power steering pump was very easy given that I was doing a timing belt service. But the quote was for full labor. I called the dealer and the power steering pump replacement was several hundred dollars less than C & S.

by - Verified Customer August 12, 2016

CS takes care of my maintenance needs and advises of any issues or problems. I like a dependable vehicle, and they even keep my 15 year old Chevy S-10 in good running order.

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by - Verified Customer August 12, 2016

Prompt and courteous service. Ride provided home from shop. Always get great service at CS Auto. Happily entrust our cars to them for our service needs.

by - Verified Customer August 12, 2016

Friendly, helpful, informative, and on time.

by - Verified Customer August 12, 2016

Always helpful and friendly staff, and always able to solve the problems we have with two older model Hondas.

by - Verified Customer August 10, 2016

Excellent communication throughout!

by - Verified Customer August 10, 2016

Incredibly professional, excellent work, excellent customer service and always at a fair price.

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by - Verified Customer June 30, 2016

Very knowledgeable, friendly, and trustworthy.

by - Verified Customer June 29, 2016

The whole staff is friendly and having the drop off and pick up service really helped.

by - Verified Customer June 29, 2016

They are awesome to work with. They take care of you and get your car done on time.

by - Verified Customer June 24, 2016

Excellent waiting environment. Prompt service. Professional staff.

by - Verified Customer June 24, 2016

I'm very happy with the service.

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by - Verified Customer June 23, 2016

As usual, my expectations were exceeded by the thoroughness and professional service I received. The team was more thank accommodating to meet my needs.

by - Verified Customer June 22, 2016

Fair prices and excellent advice.

by - Verified Customer June 16, 2016

Affordable, efficient, and accurate. My car was repaired in a timely fashion. I'm very pleased with their service.

by - Verified Customer June 16, 2016

Problem was fixed, but it took a while to get the part.

by - Verified Customer March 23, 2016

They were very accommodating with their service. I did not feel haggle on the service.

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by - Verified Customer March 23, 2016

They are very professional and thorough. I feel confident with their service. They communicate well and offer a complete package. They run a very organized shop.

by - Verified Customer March 22, 2016

Awesome service at fair price. They use OEM parts.

by - Verified Customer March 22, 2016

They are honest, highly competent and I trust Rob.

by - Verified Customer March 21, 2016

Trusted quality service.

by - Verified Customer March 21, 2016

I'm pleased with the work that was done on my vehicle, but the labor cost was at a premium. CS Automotive did disclose the estimated costs up front before the work was done. I probably could have shopped around and found a lower cost for the same equivalent quality of parts/labor but since this vehicle is my daily driver, I needed to get the work done as quickly as possible. So, I feel that I can only recommend CS Automotive to my friends who are able to afford expensive repairs.

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by - Verified Customer March 18, 2016

Great service.

by - Verified Customer March 18, 2016

The service is always excellent and the cost is fair.

by - Verified Customer March 16, 2016

Great service.

by March 15, 2016

They are friendly and show concern for their customer's cars.

by - Verified Customer March 11, 2016

They do great work.

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by March 10, 2016

Great and fast service. Plus they came and picked up my car.

by - Verified Customer March 09, 2016

I would recommend CS to a friend if they had a Lexus or Toyota and needed a repair.

by - Verified Customer March 07, 2016

Friendly staff. They works with you to help you understand the repairs needed and make accurate recommendations.

by - Verified Customer March 07, 2016

The service was hassle free - no up selling.

by - Verified Customer March 03, 2016

Very good and courteous service.

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by - Verified Customer March 03, 2016

Location is very close to me, employees are courteous and helpful. The technicians are thorough.

by - Verified Customer March 02, 2016

Great service and trustworthy.

by - Verified Customer February 29, 2016

Excellent service. Fair price. Friendly people.

by February 29, 2016

Location is convenient. Work was done ok, but it seemed to take longer than I thought it should. Several days without a car for work that seemed like it should have been a day or maybe two if parts were a problem.

by - Verified Customer February 26, 2016

Excellent Service.

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by - Verified Customer February 26, 2016

The service was quick and friendly.

by - Verified Customer February 18, 2016

Great service and friendly staff.

by - Verified Customer February 18, 2016

Great service all around.

by - Verified Customer February 15, 2016

They were very accommodating.

by February 12, 2016

Good service.

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by - Verified Customer February 08, 2016

They are the best...

by - Verified Customer February 04, 2016

CS goes above and beyond to make sure that my experience is a good one. They make it convenient for me.

by - Verified Customer January 19, 2016

Great service. Reasonable prices. Friendly people.

by - Verified Customer January 14, 2016

They are knowledgeable and very professional.

by - Verified Customer January 13, 2016

Friendly, courteous and great job in repairing my work.

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by - Verified Customer January 07, 2016

Awesome service.

by - Verified Customer January 06, 2016

Everyone over communicated the work to be done and the recommend work in the future.

by - Verified Customer December 21, 2015

Extremely nice staff!! They always goe above and beyond!!!!!

2 verified customers did not leave comments but provided these ratings:
by Rosemarie, Luke
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