CS is a great business with great value. Everyone from front office to car care are outstanding.
The waiting room is so nice and the car wash is a nice plus!
After having multiple bad experiences at a dealership in town, I was thankful for the respect and professionalism I experienced at CS Automotive. Everyone I spoke to listened to what was going on and were incredibly helpful from scheduling the appointment, filling out paperwork, to picking the car up.
What a professional and courteous staff. Will highly recommend this shop over and over. Happy to have found such honest and trustworthy people
Friendly, responsible, reliable, professional. And above all honest it is good to know as a woman I have a shop I can take my car to and not have to worry about them trying to take me for a ride. If they say I need something I need it. And if I don't need something they will tell me that to.
I thank God for CS Automotive. I moved to Kentucky for a year and still took my car there as I never have to worry.. Great place very knowable the help goes to automotive school and stay educated with the latest technology for your engine. Thanks CS Auto for worry free service
Always incredibly friendly and informative. If you're willing to pay a little extra, you can get a loyal mechanic who remembers you and your vehicle versus just going somewhere cheap.
Professional, honest, and accommodating. They inspected a vehicle in Tennessee while I am in California. The provided a clear and concise report with several pictures. I purchased the car and the report was accurate.
A place I trust
I thought you kept records on my car. Because if you did, you would have known to use synthetic oil. You used regular. That makes me unhappy. David Peters 310-966-0222
Routine maintenance performed. Service staff was courteous and waiting area was comfortable.
Not my first repair done by CS, everything was well explained and the work was well done.
Work was done on time at a good price.
Will be back!!
Always upfront with cost and options.
It is always a good experience
All employees were very kind and respectful. I was impressed with the attention to detail in explaining the work done and work that needed to be done. I will recommend CS to others and I will be back. Thank you.
For the first time in my 45 years of dealing with car repairs, I actually look forward to the experience. From Jeff and Lori at the desk to the mechanics who explain what they have done, the people associated with CS are good at their jobs, clear in communication, and personable in their interactions. Highly recommended.
Work was done correctly.
Would have liked the battery terminals cleaned of corrosion a little better. To be fair, it is caked on pretty bad.
-would have liked to have known that the replacement battery was going to be lower CCA than factory original. Otherwise, all good.
Well done! Bravo!
Customer service and timeliness were top notch!
They were able to get me with a day's notice and able to help me with my current situation letting me know of all my options and that it was still safe to drive.
Professionally done. High quality work.
I am completely satisfied with the work performed.
I know that when I take my car to CS Automotive that I'm getting the most professional car care at the most fair price.
I've been using CS auto for years with all 4 of our vehicles...
An oil change was all that was needed. Excellent job and they gave us a list of 'to-do's' based on the milage. No pressure. Great folks and excellent service!
CS Automotive is the best. I wouldn't have service anywhere else in Brentwood or the surrounding area.
Professional and informative
CS Automotive is a reliable and fair auto shop. They are always helpful and detailed in their work and they never pressure you to have extra work. They clearly explain what needs to be done and answer any questions or concerns you may have. I recommend them to everyone that asks for car advice.
I had a great experience. I even wrote a review on other websites. Thank you all so much for your great customer service.
Everyone at CS was very nice and I didn't feel pressured to spend more than I needed to. The only negative was that when I walked in there was no one at the desk and I had to wait for 10 minutes until I found someone.
This was my first experience with this shop. I chose them because of their high reviews. Unfortunately my experience was not up to par.
Work done correctly and on time!
CS looks after 4 cars in my family so it seems like I am always there for something. They are ALWAYS polite, courteous, professional and fair. I am confident that my cars are in good hands with CS Automotive.
I just can't emphasize enough that this is the ONLY place in town that I will even consider taking my vehicle to. Lori is the most kind, most professional host. And Jeff, oh Jeff...Jeff speaks to me about my car the same way I imagine that an emergency room doctor would to someone about their loved ones health. These people a pros.
Great service and will be back for all regular repairs.
I love how they treat me and are so understanding and helpful.
Treated fairly, work completed on time, and shop suggested a repair that was covered under my car's warranty, which saved me money.
Excellent service and attention to detail. Thank you.
Everyone @CSAutomotive is great!
Oil change and other services recommended based on mileage etc
Very professional staff. They give you a checklist of items checked with comments. Waiting area is very comfortable. Convenient location. I haven't taken my car back to the Lexus dealer since my visit to C&S.
All and All a good experience.
Thank you for being prompt!
I trust them
CS Automotive is the Best!!! My car will go nowhere else!!!
I left feeling good about what I had done that day and my options for the future
I would certainly refer them
Great service always!
Great customer service, repair work--good communication, quick turnaround . . .AND a loaner vehicle! Thanks, CS Automotive!
Awesome as always!!
This service, like all others, was excellent. I highly recommend Rob's company.
Service was excellent.
High quality work done at a fair price by people who have a passion for cars. Add in the fact that they're conveniently located for us, and it's a no-brainer!
Jeff is the best
Saved a ton of money with the election day special.
Excellent as always.
Kept us informed. Explained needed repairs.
Great service and people.
Tanner was amazing and did an excellent job explaining all that needed to be done.
While the repairs were very extensive and costly, I was treated with respect, patience, and understanding. I'm certain that the repairs were all very necessary and the car runs great now. I also really appreciate getting it back cleaner than when I dropped it off.
Friendly service, thorough explanation of needs, repairs done time and correctly with professionalism from beginning to end.
Good folks... let me bring my own parts and they installed them within the hour. Thank y'all
As a retired automotive engineer I trust C&S to service all of my cars!
Thank you CS Auto. You are always honest and accommodate my work schedule. I appreciate your honesty and great fair work.
Expensive but good.
It is very hard to find a great auto repair shop. CS Automotive is that shop. I have lived in three different states but no matter how far away I always coordinate my visiting family and having my car serviced while I'm in Brentwood. This is a trustworthy business and the only business to service my car in the past 8 years. I always feel safe on the highways thanks to their great service.
Everyone was very helpful and since I had to work that afternoon, they tried to meet my time management constraint to the best of their ability. I was touched that they were so concerned with makivg sure I got to work on time but then also making sure that they still made sure my vehicle was alright
Friendly and professional.
Very professional, I feel confident knowing that they are honest and reputable.
My first visit and I am very pleased with the service I received at CS Automotive. Nice people answering the phone and working in the front office. Exceptionally clean shop. Good work at a fair price and conveniently located. I am happy to have a good alternative to the dealership.
Cordial staff, prompt service.
They Diagnosed my car, applied treatment and I was on my way, but within 10 days I returned because the diagnosis was incorrect. They reassessed and applied another treatment and my car is running with no signs of sickness. Thanks CS.
I would recommend CS Automotive to all my friends! They take the time to talk with you about what is wrong with your car and how they will fix it! I can tell that they only want to do their best! Not only do they do a amazing job on cars but their personalities are excellent and friendly!
Customer service was awesome.. Took my car in for an inspection and oil change.. Staff was very friendly, very thorough, even cleaned the car inside and out.. Very reasonable prices.. I have already sent a friend there with his car!!!
Great service at a fair price.
Excellent, diagnosis was right on and extremely knowledgeable of their profession.
Service was fast and simple. I was given a list of the issues, test results, and explanation of what was done to fix the problem. I was provided a loaner vehicle so I could still get things done that day. This shop is highly organized and the staff is honest and helpful.
They were very friendly and professional. They provided a comprehensive evaluation of the issues with my car. And the office staff was great about scheduling my appointment and then checking with me for followup service.
It was a positive experience. Everything was explained up front and recommendation for repairs was given without the pushy sales pressure. Also, I appreciated the ride once the repair time was going to run over.
CS auto goes above and beyond in providing preventative care and service. They look out for the good of the car and owner.
The people at CS are great. I would recommend them to everyone!
So helpful and willing to work with you to make sure your vehicle is in good condition.
Work was prefect.
Identified a failing battery and installed a new one and I didn't even have an appointment.
Always a perfect experience. Quality work with great integrity as well a customer satisfaction focused.
Outstanding customer service.
They gave an accurate estimate and did work as promised.
Everything was perfect.
Quality work, friendly service.
With Matthew as my service tech and Jeff as my service adviser, I am given the best service possible. AND my car is clean when I pick it up.
Complete and thorough service, timely.
Excellent customer service as well as auto service!!
Always do a great job!!
Very friendly, courteous, knowledgeable staff. Work got done accurately and on time. Thought the work was a little pricey but have heard that Lexus are expensive to work on. Haven't had much experience with Lexus dealerships other than a few times and have been dissatisfied with the quality of the work so have quit using them. Would definitely recommend CS over local Lexus dealerships.
CS takes care of my maintenance needs and advises of any issues or problems. I like a dependable vehicle, and they even keep my 15 year old Chevy S-10 in good running order.
Prompt and courteous service. Ride provided home from shop. Always get great service at CS Auto. Happily entrust our cars to them for our service needs.
Always helpful and friendly staff, and always able to solve the problems we have with two older model Hondas.
Friendly, helpful, informative, and on time.
Excellent communication throughout!
Incredibly professional, excellent work, excellent customer service and always at a fair price.
Very knowledgeable, friendly, and trustworthy.
The whole staff is friendly and having the drop off and pick up service really helped.
They are awesome to work with. They take care of you and get your car done on time.
Excellent waiting environment. Prompt service. Professional staff.
I'm very happy with the service.
As usual, my expectations were exceeded by the thoroughness and professional service I received. The team was more thank accommodating to meet my needs.
Fair prices and excellent advice.
Problem was fixed, but it took a while to get the part.
Affordable, efficient, and accurate. My car was repaired in a timely fashion. I'm very pleased with their service.
They are very professional and thorough. I feel confident with their service. They communicate well and offer a complete package. They run a very organized shop.
They were very accommodating with their service. I did not feel haggle on the service.
Awesome service at fair price. They use OEM parts.
They are honest, highly competent and I trust Rob.
I'm pleased with the work that was done on my vehicle, but the labor cost was at a premium. CS Automotive did disclose the estimated costs up front before the work was done. I probably could have shopped around and found a lower cost for the same equivalent quality of parts/labor but since this vehicle is my daily driver, I needed to get the work done as quickly as possible. So, I feel that I can only recommend CS Automotive to my friends who are able to afford expensive repairs.
Trusted quality service.
The service is always excellent and the cost is fair.
They are friendly and show concern for their customer's cars.
They do great work.
Great and fast service. Plus they came and picked up my car.
I would recommend CS to a friend if they had a Lexus or Toyota and needed a repair.
Friendly staff. They works with you to help you understand the repairs needed and make accurate recommendations.
The service was hassle free - no up selling.
Very good and courteous service.
Location is very close to me, employees are courteous and helpful. The technicians are thorough.
Great service and trustworthy.
Excellent service. Fair price. Friendly people.
Location is convenient. Work was done ok, but it seemed to take longer than I thought it should. Several days without a car for work that seemed like it should have been a day or maybe two if parts were a problem.
The service was quick and friendly.
Great service all around.
Great service and friendly staff.
They were very accommodating.
They are the best...
CS goes above and beyond to make sure that my experience is a good one. They make it convenient for me.
Great service. Reasonable prices. Friendly people.
They are knowledgeable and very professional.
Friendly, courteous and great job in repairing my work.
Everyone over communicated the work to be done and the recommend work in the future.
Extremely nice staff!! They always goe above and beyond!!!!!