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Crosby Automotive Repair

91 W Deere Road, Elkhorn, WI 53121 Map & directions

Call Now: (262) 324-1066

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About Crosby Automotive Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
90
Technical Ability (?)
100
Tools & Equipment (?)
90
Customer Service (?)
93
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Dave and Mary Crosby established Crosby Automotive Repair in 1986. Our evaluation of this RepairPal Certified shop revealed a hard working team of professionals who are committed to providing quality repair to the community they live in. This team takes the time to stay up to date on the latest technology by attending some of the best ongoing training available. This training, coupled with the investment that Dave and Mary have made in the necessary automotive tools and computer diagnostic equipment make Crosby a good place for professional quality repairs. Repairs performed range from minor and mechanical repairs to advanced computer and electrical diagnosis. This work is backed by 12-month / 12,000-mile warranty for your peace of mind. Loaner vehicles, local shuttle service, and a waiting area with wireless Internet are available for your convenience.

Message from the Shop

Crosby Automotive Repair has been serving the Walworth County area with quality automotive service for 23 years. We've earned a reputation for being honest, reliable, and for standing behind our work. We treat our customers the way we want to be treated - with courtesy and integrity.We are committed to our customers. Our mission is to get it right the first time, to provide you with an accurate diagnosis and estimate so you can make informed and affordable choices

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Suzuki
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Oil Change & Lube Scheduled Maintenance Service & Repair Timing Belts
Tire Sales/Repair Transmission Repair

Amenities

Car Pickup/Dropoff Coffee Early Bird Dropoff Heated Waiting Room
Loaner Car Senior Discount Service Guarantee Shuttle
Towing Warranty Accepted Wireless Internet

Customer Reviews 23 verified reviews (24 total)

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Crosby Automotive Repair
Verified Customer
May 13, 2014

They are fantastic, fair and do an honest job meticulously. There work is great.

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Crosby Automotive Repair
Verified Customer
May 07, 2014

He has overall competence and great service.

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Crosby Automotive Repair
Verified Customer
May 07, 2014

I like the service, I like Dave.

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Crosby Automotive Repair
Verified Customer
April 28, 2014

My car was brought there because it broke down between Burlington and Elkhorn. They originally told me my car would not be fixed till the following day. I talked to a lady who worked there,about my credit situation and what happened to me recently. She had two other mechanics pulled off to work on mine to make sure my car was done on Monday and not Tuesday because I am not from that area. I recommend them because the lady and mechanics did for me.

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Crosby Automotive Repair
Verified Customer
April 18, 2014

I think they do a very good job and they keep up with all the things. They took all the information in the computer so that they know everything done on my car.

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Crosby Automotive Repair
Verified Customer
April 18, 2014

He is my brother and I have worked with him. I know what the service is all about. My brother has mad skills and he is very passionate with what he does. He would never do anybody wrong.

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Crosby Automotive Repair
Verified Customer
April 09, 2014

I have know them for many years, and all my friends go there.

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Crosby Automotive Repair
Verified Customer
April 09, 2014

They take good care of me. I can usually get in pretty fast.

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Crosby Automotive Repair
Verified Customer
March 28, 2014

I'm just new to the area but they did a good job.

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Crosby Automotive Repair
Verified Customer
March 26, 2014

Excellent service, great diagnosis, and I like the old fashion way of service. They do a great job. It is excellent, from the front to the back shop. Timely and neatly.

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Crosby Automotive Repair
Verified Customer
March 17, 2014

They always do what I want and are friendly.

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Crosby Automotive Repair
Verified Customer
March 05, 2014

They know what they are doing and always fix the problem. Those are the two most important.

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Crosby Automotive Repair
Verified Customer
March 05, 2014

He is very thorough and technically knows what he is doing. Stands behind his work.

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Crosby Automotive Repair
Verified Customer
February 28, 2014

They were very efficient and stayed in touch with me. I knew what it would cost plus gave me recommendations for another place for a brake issue. Concrete service, very informative, very bright, very knowledgeable.

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Crosby Automotive Repair
Verified Customer
February 26, 2014

They were reasonable in prices and before they went ahead with work they got with me if it was beyond the original estimate to call me and approve it. They are reasonable people to deal with and were upfront about everything.

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Crosby Automotive Repair
Verified Customer
February 26, 2014

They do really good work, but they changed the price on me from the original quote. Local owned family place.

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Crosby Automotive Repair
Verified Customer
February 03, 2014

They do good quality work. The pricing is fine and the location is good and they are in Elkhorn.

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Crosby Automotive Repair
Verified Customer
January 27, 2014

They do a good job. The work they do I can rely on. They do a good job and I am pleased. It is done right.

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Crosby Automotive Repair
Verified Customer
January 27, 2014

It was over priced. I got the job done cheaper at some place else.

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Crosby Automotive Repair
Verified Customer
January 23, 2014

Don't like the service there. I don''t like the lady at the front counter the service writer.

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Crosby Automotive Repair
Verified Customer
January 15, 2014

They do good work. Very quick and very great job. They had the parts I needed. Very efficient.

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Crosby Automotive Repair
Verified Customer
January 15, 2014

They took advantage because I didn't know what I needed. Overall bad experience I can't explain.

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Crosby Automotive Repair
Verified Customer
January 13, 2014

They didn't hook up everything and also very pricey. They didn't hook up a couple of cords when finished. The zoom light was still on and said there was a couple of things unplugged when they did my assembly.

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Crosby Automotive Repair
May 12, 2010

Crosby has been taking care of my cars for fourteen years. Attention to detail, clean shop, and trained staff make this an outstanding facility. My car get fixed right the first time at a competitive price.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:00pm
Call Now:

(262) 324-1066

Auto Repair Experience

  1. Dave and Mary Crosby , Owners
  2. Established 1986
  3. 2 Auto Repair Mechanics on Staff
  4. 41 Years of Car Repair Experience