Creech Import Repair Incorporated

RepairPal’s Comprehensive Evaluation

Assessment Summary

A perfect Net Promoter Score! As far as customer satisfaction gets, you can't get any better than that. And Creech Import Repair’s technical ability is just as good. Their ASE certifications, experience, training, tools and diagnostic equipment are first rate. Don't let the name fool you—they work on Domestic as well as Asian vehicles. Creech is also certified to perform state smog and vehicle inspections.

Customer Reviews (22 reviews)

22 Sort by: Date | Helpful Sort by: Date | Helpful

• Creech Import Repair Incorporated
  Roy - Verified Customer
  January 25, 2012

  Great shop, I would recommend them to anybody.

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• Creech Import Repair Incorporated
  Eugene Poole
  January 24, 2012

  Stan and the guys have always taken great care of my 1999 Isuzu Amigo. It now has over 156,000 miles on it and runs like I first bought it. I keep going back to Creech because they're like having a friend or family member to go to. Always honest, never overcharging, and tell me when I don't need a service to help me save money.

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• Creech Import Repair Incorporated
  Bennie - Verified Customer
  January 19, 2012

  They are wonderful people and they are really good. You know how you go to a place and they treat a woman like they are stupid, they don't do that there. They are very knowledgeable and very professional.

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• Creech Import Repair Incorporated
  Cary - Verified Customer
  January 18, 2012

  Extremely honest, if they can save you money they will. It is always your decision, they will let you know if anything needs done. They don't do any work that doesn't need done. They don't try to up-sell you.

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• Creech Import Repair Incorporated
  Verified Customer
  January 17, 2012

  I would recommend them and they seem honest to me.

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• Creech Import Repair Incorporated
  Kate - Verified Customer
  January 17, 2012

  They have always taken excellent care of me.

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• Creech Import Repair Incorporated
  Jason - Verified Customer
  January 16, 2012

  They don't do too much repair of European automobiles.

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• Creech Import Repair Incorporated
  Mc Kenzie - Verified Customer
  January 10, 2012

  I have never been disappointed in the 7 years with my service at Creech Import Repair. I would recommend Creech Import Repair to anyone that is uncertain about the service they are receiving from their service provider. With Creech Import Repair I never have to worry or hesitate in my decision to have my car serviced there. I am very very pleased. Creech Import and staff are outstanding people.

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• Creech Import Repair Incorporated
  Robert - Verified Customer
  January 10, 2012

  It's like taking it to your dad's, they are looking out for their customer's, they are a little expensive but not as expensive as someone trying to scam you. They get the job done.

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• Creech Import Repair Incorporated
  Les - Verified Customer
  January 09, 2012

  I have always been satisfied with their work.

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• Creech Import Repair Incorporated
  Marcaleen - Verified Customer
  January 09, 2012

  Creech import has done all the work and we are very pleased with their service. Nobody else will work on it except for him. All I know is that he's the best mechanic in the area and he's done work for many years.

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• Creech Import Repair Incorporated
  Jason - Verified Customer
  January 09, 2012

  I've been a customer there more than 10 years.

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• Creech Import Repair Incorporated
  kojak1144
  April 05, 2011

  The most honest repair shop I've ever experienced. Took my Buick in for what I thought was going to be a very expensive transmission/brake repair. After doing a complete diagnostic review, Steven said they simply needed to reset the codes on my car and now I no longer have any warning lights come on. The performance of the vehicle never seemed to change, but it worried me a lot that I needed something expensive done. "Thanks" doesn't say enough for being so honest at a time I truly expected to spend a lot of money. I'll be recommending you to everyone I know.

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• Creech Import Repair Incorporated
  jecgone
  April 04, 2011

  Had my Toyota Tundra in for general maintenance and a check engine light.
  I didn't feel pressured into buying "other" services, just what was needed. Steve explained what was going on with the Check engine light and went over the maintenance due that Toyota recommended per mileage.
  Great, honest shop. Highly recommended. A+

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• Creech Import Repair Incorporated
  Sharon Booth
  November 30, 2010

  The Creech Team has been on my side for 15 years and has never let me down. They are honest and hard working. Good people, excellent mechanics.

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  Reply from Creech Import Repair Incorporated -  CreechImport,  December 03, 2010 08:21
  

  Thanks Sharon for the many years of trust and friendship. We always look foward to seeing you and keeping your Isuzu safe and reliable.
• Creech Import Repair Incorporated
  mspencer
  July 12, 2010

  Creech took the time, when no other shop seemed to care, took the time to listen to my unusal problem. By taking the time to LISTEN, they were able diagnose and fix my car. I've found my shop for life. Highly recommended.....

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• Creech Import Repair Incorporated
  DLZ
  June 04, 2010

  Bought a Jasper rebuilt transmission with 3 year 75,000 warranty --- 6 transmissions ago! Jasper replaced each of them at no cost, but in the end they were also no good. Stan stood behind me. I got my money back from Jasper and have had my transmission rebuilt locally. Stan covered the cost of anything above the original transmission. Now I should be able to put Jasper behind me and enjoy my Trooper!

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  1275666900

  Reply from Creech Import Repair Incorporated -  CreechImport,  December 03, 2010 08:23
  

  Thanks DLZ for your patience with this repair. I'll give credit to Jasper for standing behind their product to the end. And customers like you make our job alot easier also.
• Creech Import Repair Incorporated
  TSwest
  May 14, 2010

  I have been a customer of Creech Import for over 15 years & have never been unhappy with their work or professionalism. I trust them completely & never hesitate to recommend them to friends.
  They helped me keep my last Isuzu reach over 250k miles & I plan for them to help me do the same for the Toyota Highlander that I replaced it with.
  If you are in need of an honest independent auto repair do not hesitate to call Creech!

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  1273857941

  Reply from Creech Import Repair Incorporated -  CreechImport,  December 03, 2010 08:29
  

  Vehicles are a bad investment but a necessity like utilities. Getting maximum mileage increases the value of a vehicle overtime, giving the most return on investment. Of course all vehicles at some point reach a point where an expensive repair just wouldn't make sense, and that's part of our job is advising you as to when we've reached that point.
  Thanks for the kind words.
• Creech Import Repair Incorporated
  ncsulover09
  May 04, 2010

  GREAT customer service. They do the job right the first time. I'll never take my car anywhere else.

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  Reply from Creech Import Repair Incorporated -  CreechImport,  May 10, 2011 07:53
  

  We appreciate your kind words and patrionage. We always enjoy seeing you and servicing your vehicle. And thanks for the donuts!!!
• Creech Import Repair Incorporated
  pittman1878
  April 30, 2010

  I have 93 gmc pickup truck that creech import has been servicing for the last nine years. Always been friendly, and honest about needed repairs to my truck. Always stand behind their work if ever have an issue.

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• Creech Import Repair Incorporated
  pasaen25
  April 30, 2010

  I have an '05 Toyota Camry that was having some problems. I took it to the dealer, big mistake because 3 trips later the car still wasn't fixed. I brought the car to Creech and had it fixed RIGHT in the same day! I highly recommend Creech to anyone looking for a friendly, knowledgeable, no hassle auto repair shop!!!

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• Creech Import Repair Incorporated
  jimmyT97
  April 30, 2010

  Very friendly and honest. They repaired my Toyota Highlander and did a great job at a reasonable price. I highly recommend Creech, and have already referred several of my friends to them. Their lobby is very spacious and clean. They even have a separate kids play room!
  A+

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